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Mercure Toulouse Sud hotel 4 stars

Customer review rating 4.7/5 1,629 reviews

ALLSAFE approved hotel

Mercure Toulouse Sud hotel
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+ 11 Services

Hotel extras

  • Advantage 1

  • Fitness room accessible for free for hotel guests

  • Free outdoor car park

  • Connecting rooms for families

  • Advantage 5

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
Catering
  • Breakfast Paying
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Golf course 18 holes (nearby)
Business services
  • 1 Meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Toulouse Sud hotel

3 Avenue Irene Joliot Curie
31100 toulouse
france

Tel: +33561403030

Fax: (+33)5/61313240

Check-in from 12h00

Check out up to 12h00

  • BUS :  L5 ou 13 ONCOPOLE

  • By plane

    TOULOUSE BLAGNAC At 16km / 9.94 miles

  • By train

    MATABIAU At 13.6km / 8.45 miles

  • By train

    TOULOUSE MATABIAU At 13km / 8 miles

GPS :43.555046, 1.429818

Your meetings and events

Room descriptions and layouts

meeting room

From 1 to 10 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Day light

  • WIFI access

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Our restaurants and bars

BAR

Our bar on the ground floor is open every day. Enjoy our terrace and relax all day long.

Non contractual photo

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

Our guest reviews for
Mercure Toulouse Sud hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5

1,629 reviews

tripadvisor

TripAdvisor Rating 4.5/5

207 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Business trip

Customer review rating 4.5/5

Pierre B. Business - 05/04/2021 Confirmed reviews ALL

Always delighted to come back to this hotel. All Staff personnel are pro and dedicated, I am always welcomed with special attentions thanks to the front desk team.

Dear Mr B., We thank you for sharing your experience after your stay and we very much appreciate your comments regarding our team members. It is always a pleasure to receive positive feedback, especially from our regular guests. We hope to welcome you again in a near future. Warm regards, La direction

Excellent location for my needs, staff always friendly and helpful

TripAdvisor rating 4.0/5

JACACW 01/04/2021 TripAdvisor review

A pleasure to stay close to where I need to be, the welcome is always good. Rooms service meals not quite so good as before, change of supplier I think, but perfectly OK. Already booked to stay again because of appoinments close by.

Dear guest, Thank you for taking the time to give us your feedback. We are glad that you keep enjoying your stay amongst us. We'll see you soon. Warm regards, The direction

Excelent!

Customer review rating 5.0/5

Hugo P. D. C. Business - 15/03/2021 Confirmed reviews ALL

Everything perfect!

Dear Mr C., We thank you for your kind words. We hope to welcome you again. Warm regards, The direction

safe stay

Customer review rating 5.0/5

Anonymous Couples - 27/02/2021 Confirmed reviews ALL

Very comfortable hotel with cautious concern to keep customers safe during the pandemic. We felt very safe.

Dear Mrs K., We thank you for taking the time to give us your feedback after your stay. We are glad that all our efforts and the extra care used in these difficult times are appreciated. Your feedback will be shared with the team. We hope to have the pleasure to welcome you another time. Warm regards, The direction

Dedicated team!

Customer review rating 5.0/5

Pierre B. Business - 26/02/2021 Confirmed reviews ALL

I stayed only one night. I wish I had more time. Very professional and customer oriented team.

Dear Mr B., Thank you for taking the time to give us your feedback after your stay at the Mercure Toulouse Sud. We truly appreciate that the dedication of our staff caught your attention. On behalf of the team and especially Christelle, we thank you for this positive feedback. We hope to welcome you again in a near future. Warm regards, The direction

Convenient location

Customer review rating 5.0/5

Pascale Solo - 09/02/2021 Confirmed reviews ALL

Courteous reception staff. They dealt very well with the current Covid restrictions.

Dear Mrs M., We thank you for giving us your feedback after your stay. We are glad that you have appreciated our hotel and the kindness of our team. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Warm regards, The direction

nice room nice breakfast but limited service due to COVID

Customer review rating 4.0/5

Daniel R. Business - 30/01/2021 Confirmed reviews ALL

Breakfast is delivered to the room and is OK Parking and room is fine But food (room service) is very limited and not exciting at all (deliverd without plate and wooden fork/knife in a paper bag !!)

Always a pleasnat experience

Customer review rating 4.0/5

Judith Solo - 17/01/2021 Confirmed reviews ALL

Stayed overnight once again due to necessary treatments at the Oncopole. As ever, my plans were changed whilst there, and the staff were as helpful again, as they always are. Sad that the selections I had hoped to eat for my evening meal for were "en rupture", but that is life.

Dear Judith, It is always a pleasure to have you amongst us. We are glad that the dedication and kindness of our staff are appreciated. We are hoping that some items from the catering service will be back in order very soon from our suppliers. Hopefully, right in time for your future stay. Warm regards, The direction

The staff coped well in difficult circumstances.

Customer review rating 3.5/5

Judith Solo - 05/12/2020 Confirmed reviews ALL

The staff were all very friendly and helpful, allowing for our difficulties wiht the limitations in place. I was pleasantly surprised by the evening food offerings, even if eating with wooden implements is not easy. The full breakfast was good, and an acceptable price, the express breakfast expensive for what it was and hardly worth bothering with, but time restraints that day necessitated using that service.

Dear Judith, We very much appreciate your comments regarding your stay at the hôtel Mercure Toulouse Sud. And, we are glad that you have enjoyed the services provided. Thank you again for sharing your experience and we wish you a wonderful holiday season. Warm regards, The direction

God stay

Customer review rating 4.0/5

Anonymous Business - 03/11/2020 Confirmed reviews ALL

Very comfortable. Appreciated the kettle in each room.

Mixed experience, excellent staff

Customer review rating 4.0/5

Dr A. A. N. Business - 13/10/2020 Confirmed reviews ALL

All went well except that, the nights were not credited on my All Accor account. Although they took my card twice and they did me a 5% member discount.

Dear Mr ABDEL N., We very much appreciate your comments regarding your stay. The points for the three nights have been already registered, sometimes it could take 7 days after the departure date. You have earn points for your stay. If you have any questions about it, please I stay at your disposal at +33 5 61 40 30 30 or by email HB… For the credit card, we had to take it twice because the amount of the preautorisation (made at check in time) was under the total amount of the total stay. We are very sorry if our explanation were not enough clear. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sophie MAZUC - executive assistant

Made to feel very welcome

Customer review rating 4.0/5

Eric H. Couples - 29/09/2020 Confirmed reviews ALL

The whole hotel is very clean and comfortable. The attitude of the staff is very positive. We enjoyed our stay and will be returning.

Dear Mr H., We very much appreciate your comments regarding your stay. It is always a pleasure to welcome you. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Toulouse Sud

Very goof safety stay

Customer review rating 5.0/5

D. Business - 04/09/2020 Confirmed reviews ALL

All actions have been taken to protect customer. You have a big place to it will not be difficult to maintain enough distance between customers

Dear HERVE D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Toulouse Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Excellent stay, excellent business location in Toulouse Oncopole

Customer review rating 5.0/5

Olivier Business - 04/03/2020 Confirmed reviews ALL

Coming for business purpose at Oncopole Toulouse on a. regular basis, the Mercure Toulouse is our favorite destination. The personnel is very efficient and extremely courteous. Greetings are personalised, rooms are very clean, breakfast is perfect. It feels like at home away from home...

Dear Olivier, It is a true pleasure to read your feedback. We, from the front office to the floor staff, really enjoy welcoming you every time. Thank you for those compliments that will be shared with the entire team. See you very soon. Warm regards, Christelle, direction's assistant

Very nice

TripAdvisor rating 5.0/5

nicoleS3146AF Business - 18/02/2020 TripAdvisor review

Traveling on business. The property had everything I needed: very nice breakfast, restaurant close by, excellent staff. The desk was open all night which was great for early morning flights. The fitness room was less than expected, but I was clean.

Family vacation in Toulouse

TripAdvisor rating 5.0/5

Mohamed T Family - 24/08/2018 TripAdvisor review

Everything was perfect in this hotel, the welcome of the people is really remarkable.The room was perfect. This is a hotel which I will recommend to everyone coming to Toulouse.Thanks a lot and please continue like this. We really enjoyed our stay.

Dear Customer, Thank you for your feedback. We are happy to read that you enjoyed your stay with us. We hope to see you soon, best regards, Sophie Mazuc - Executive Assistant.

Nice, quiet, comfy, clean and modern

TripAdvisor rating 4.0/5

TimLock Business - 07/05/2018 TripAdvisor review

Nice, quiet, comfy, clean and modern. I did not take the breakfast, so I cannot comment on that. Price, about average, and yes, I would stay there again. A car is necessary. With Toulouse traffic, make sure your destination is close to the hotel.

Dear TimLock, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

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