Banyan Tree Mayakoba

Banyan Tree Mayakoba

TripAdvisor rating 5.0/5 3,899 reviews

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Hotel extras

  • All of our villas & suites have a private heated pool, two complimentary bicycles during stay

  • Award-winning Banyan Tree Spa with therapists from Thailand and Indonesia

  • Golf Course "El Camaleón" , host of the PGA tournament

  • Unique destination dining experiences and Mayakoba's Thai signature restaurant, Saffron

  • Located 40 min. from Cancun's International Airport and 10 min. from Playa del Carmen

Hotel location

Banyan Tree Mayakoba

Ctra Federal Chetumal Pto Juárez, Chetumal Puerto Juárez Km. 298, Playa del Carmen, Quintana Roo,
77710 Playa del Carmen
Mexico

GPS:20.679979, -87.022125

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Your meetings and events

With state-of-the-art audio-visual equipment and LCD projectors, the four meeting rooms are available for meetings, banquets and receptions. The largest room can accommodate 200 people, and specially trained service associates are on hand to offer secretarial support.

Room descriptions and layouts

meeting rooms

From 1 to 600 

attendees

Configuration is not available for these requirements
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Our accommodation(s)

Banyan Tree Mayakoba offers Luxurious Villas with private pools and Beachfront Suites

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

TripAdvisor Rating  5.0/5  3,899 reviews

Certificate of excellence 2022

Amazing Experience

TripAdvisor rating 5.0/5

littleduno Couples - TripAdvisor review

We stayed here for four nights in August and were blown away by the service, attention to detail and hospitality. Each of the restaurant options are unique and true to the cuisine. The beach area is immaculate as are the pools and honestly any general area in the hotel as well. Our room was amazing and attended to twice a day. Can’t say enough about what a memorable experience we had at Banyan Tree.

Superlative facility and service

TripAdvisor rating 5.0/5

bank0lej Families - TripAdvisor review

What a fantastic experience! Incredible service. Attention to detail. Personal attention. Wonderful resort and amenities. Nothing gets better than this! Paul - the manager was swift to respond and did all with a wonderful smile. The oriente restaurant foe breakfast was a gourmet delight. Male sure to visit the church for mass! Lots to do for kids at the Children’s club, and a nanny service is available as needed. The mayan dinner is not to be missed.

Dear bank0lej, Thank you very much for your posting on Tripadvisor. It was an honor to host your holiday and it is indeed a pleasure to receive such a nice review highlighting our, facilities, services and most of all, our staff professionalism and kindness. We do our very best to ensure our guests are taken care of from the moment they arrive until the time of departure. Thank you for recommending us with all Trip Advisor followers. We look forward to welcome you soon in our Sanctuary for the Senses! Kind Regards, Juan Carlos Cardona General Manager gm-mayakoba@banyantree.com

One of the best places I’ve ever been to. Better than our honeymoon in the Maldives.

TripAdvisor rating 5.0/5

DMM1977 Couples - TripAdvisor review

As soon as you walk in you feel a sense of magic! This has to be one of the best resorts we have ever visited. It just feels like they are always one step ahead and know how to make a guest feel welcome and looked after. These are just some of the reasons why in no particular order: 1. All the staff were so kind and friendly and attentive. We had a daily concierge checking in on us! Thank you to Paul the manager who kept checking in on us too! 2. Our room was incredible - we were upgraded to a stunning Beach front terrace pool room. I slept so well! 3. In other hotels I’ve found the plunge pool can be a bit cold and at The Banyan Tree we just had to ring them and they adjusted the temp! 4. The outside shower and jacuzzi were stunning and in previous hotels I’ve not used them as much due to so many bugs. Not sure how they manage but no major bugs around!! It was beautiful and relaxing. 5. The view was breathtaking at all times of the day. 6. The Food!!!! You could taste the quality! There are many all inclusive resorts in Mexico - we had also stayed at one previous to the Bayan tree. Do not be put off staying at a NON - all inclusive. We found this to be better and also less wastage. Breakfast - choice of having at The Sands beach club or in their main restaurant. As a vegetarian there was plenty of good options. Restaurants - a choice of many cuisines including Italian and Thai. I’ve lived in Florence and I would say the Italian food was equally as good as in Italy! FB team - well done! Wish all hotels had this level of quality! 7. We had a brilliant Tequila tasting with Samuel. Learnt to breathe and sip and not shoot. 😀 All premium tequilas. 8. The Sea- Cancun has a huge seaweed problem and my previous resort the sea wasn’t swimable. Not sure how but the sea at The Banyan Tree Mayakoba was so blue and we loved spending hours in the sea. I could write so much more! You must visit The Bayan Tree Mayakobq and experience the Mayan magic!

Dear DMM1977, Thank you for your honest and detailed review of your recent stay; I truly appreciate the time taken to share your experiences. In It is indeed a pleasure to receive such a nice review highlighting our, facilities, services and most of all, our staff professionalism and kindness. We are dedicated and committed to ensure each of our valued guests are fully satisfied, going above and beyond all expectations. Your comments are motivating as there is nothing more satisfying that to receive the praise of our valued guests. Thank you for recommending us with all Trip Advisor followers. We look forward to welcome you soon in our Sanctuary for the Senses! Kind Regards, Juan Carlos Cardona General Manager gm-mayakoba@banyantree.com

Heaven is a place on earth

TripAdvisor rating 5.0/5

U1540KGjuliah TripAdvisor review

I call it heavenly. It is close to it as you can probably get. Obviously at a cost. But cost aside, it was a perfect stay. The gold course was our draw card and we didn’t know much about the resort until we arrived. But we were blown away. What a place!

Dear Julia H, Thank you very much for your posting on Tripadvisor. It was an honor to host your holiday and it is indeed a pleasure to receive such a nice review highlighting our, facilities, services and most of all, our staff professionalism and kindness. We do our very best to ensure our guests are taken care of from the moment they arrive until the time of departure. Thank you for recommending us with all Trip Advisor followers. We look forward to welcome you soon in our Sanctuary for the Senses! Kind Regards, Juan Carlos Cardona General Manager gm-mayakoba@banyantree.com

Excellent stay

TripAdvisor rating 5.0/5

894tobyc Couples - TripAdvisor review

Superb service. Everyone looks out to ensure your stay is fantastic Stunning, spacious villa Very accommodating to keeping Kosher Marisol was so sweet and gave a great massage Yahtzelly was very patient by check out

Dear 894tobyc, Thank you for taking the time to share your experiences with the Trip advisor community. I am very proud of each and every employee, we have a great hotel with luxury facilities and this is all enhanced by the quality of our service and the level of excellence from our staff. Once again, many thanks for this great review and I hope to see you again soon at Banyan Tree Mayakoba. Kind Regards, Juan Carlos Cardona General Manager gm-mayakoba@banyantree.com

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