Legacy Yen Tu - MGallery 5 stars

Customer review rating 4.6/5 957 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Legacy Yen Tu - MGallery
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+ 22 Services

Hotel extras

  • "Upper floors have balconies facing the mountain or village "

  • Ground floor feature terraces facing the mountain or village

  • Morning yoga and village night with traditional performances

  • An outstanding 2,240 sqm wellness center

  • 1 restaurant & bar offer choice of local & global dishes

Services in the hotel and nearby

Check-in from 16h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Airport shuttlePaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Natural swimming pool
  • Fitness centre
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 4 meeting room(s)
  • Congresses/conventions
  • Copy/print service available
Information message

Hotel location

Legacy Yen Tu - MGallery

Thuong Yen Cong Commune
Quang Ninh Province
200000
uong bi
viet nam

Tel: +842036259888

Fax: (+84)2036259889

Check-in from 16h00

Check out up to 12h00

  • By plane

    Cat Bi Airport At 55km / 34 miles - Shuttle paying

  • By plane

    Noi Bai International Airport At 109km / 67 miles - Shuttle paying

GPS :21.1563582, 106.7180108

Your meetings and events

A new destination for MICE with biggest meeting space in the area.

meeting rooms

From 1 to 700 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

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  • Convert different units of measurement and make organising your events easier.

General equipment

  • WIFI access

  • Airconditioned meeting room

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

SUPERIOR ROOM, 2 Single Size Beds

Accessible room
  • Max. number of persons: 4
  • Area: From 53 / 570 sq ft
  • Views: Mountain view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

DELUXE ROOM, 1 King Size Bed

Accessible room
  • Max. number of persons: 3
  • Area: From 53 / 570 sq ft
  • Views: Mountain view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

DELUXE ROOM, 2 Single Size Beds

Accessible room
  • Max. number of persons: 3
  • Area: From 53 / 570 sq ft
  • Views: Mountain view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

SUPERIOR ROOM, 2 Single Size Beds, Village View

Accessible room
  • Max. number of persons: 3
  • Area: From 37 / 398 sq ft
  • Views: Garden View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

DELUXE ROOM, 1 King Size Bed, Village View.

  • Max. number of persons: 3
  • Area: From 49 / 527 sq ft
  • Views: Garden View *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Shoe polisher(...)

DELUXE ROOM, 2 Single Size Beds, Village View

  • Max. number of persons: 3
  • Area: From 49 / 527 sq ft
  • Views: Garden View *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)
Rooms

Our restaurants and bars

THO QUANG

Type of cuisine: International

The hotel features a rustic interior, comfortable ambiance as well as healthy local and international cuisine with a focus on vegetarian dishes.

Lunch

11:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Thien Quan

Non contractual photo

Guests can choose to dine indoors or outdoors for their afternoon tea, snacks, coffee, evening time cocktails and entertainment. It features views of the village.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Legacy Yen Tu - MGallery

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

957 reviews

tripadvisor

TripAdvisor Rating 4.5/5

133 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Beautiful, luxury and ancient resort, well located

Customer review rating 4.6/5

Ngoc A. Families - 07/09/2020 Confirmed reviews ALL

I’m very happy with a peaceful and well-facilitated resort. However, the quality of staff does not meet my expectations at 5-stars level. For example, I was advised that my room would be available at 2.30-3pm even though I had completed check-in at 11.30 am and my bookings were junior suites.

Dear Ngoc A., Thank you for taking the time to tell us about your experience at the Legacy Yen Tu - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We will ensure to share this feedback with our team member and provide better training to improve our guest services while maintaining the professional skills. In the meantime, provide better solution for the issue you have mentioned. Thank you again for sharing your experience, and we hope you will give us another chance to better serve you in the future. Sincerely, Tran Dieu Thu - Guest Experience

Excellent food. Beautiful hotel. Nice atmosphere. Low service

Customer review rating 4.6/5

Thuy H. A. N. Families - 29/08/2020 Confirmed reviews ALL

As a hotelier myself, I had expected MGallery Legacy at least served 4-star service minimum (let alone 05-star ranked itself) but staff from F&B to Housekeeping to FO didn’t do their jobs proprly I’m afraid. There were honestly not enough space for me to state how disatisfied with the overall services of the whole team, but my family had a good stay and the trip itself was indeed a highlight in 2020 so we enjoyed it fully. The food at Thien Quang restautant was EXCELLENT. I have been in all 05 international stars resorts in Vietnam and this and Metropole Sofitel Hanoi are the best!!!! They are both Accor anyhow. The pictures of architecture of the resort shown on website couldn’t do its justice. Every detail of our rooms and outer decoration are so beautiful!

Dear Ms. Thuy Hong An N., We very much appreciate your comments regarding your stay at the Legacy Yen Tu - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amelie Trinh N. Guest Relations Manager

Relaxing

Customer review rating 4.6/5

Ngan L. Friends - 23/08/2020 Confirmed reviews ALL

We had a very relaxing and nice break at Legacy Yen Tu as it is a quiet and private area and in between nature. There was a lot of space to walk around and explore, enjoy the air and the services that the resort offers. The room was clean and was up to our expectation. The only down side was that our room was really far away from everything (like the last room in the last corridor) which made us feel a bit excluded and room service took a long time to get there.

Dear L. Tran Quynh Ngan, Thank you for taking the time to tell us about your experience at the Legacy Yen Tu - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. Beside, I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tran Dieu Thu - Guest Experience

Good stay but not completely safety

Customer review rating 4.6/5

Phuong H. Friends - 12/08/2020 Confirmed reviews ALL

Foods and services were excellent, especially Tho Quang Restaurant staff. Rooms were elegant, we got small gifts everyday. However during Covid-19 pandemic, buffets should be eliminated to avoid cross contamination because of using the common utensils. I also saw some kids picking the foods by their bare hands and then putting it back on plate after small bite. And I had to ask my family not to choose that one for our safety.

Dear Ms. Mai Khanh Phuong H., We very much appreciate your comments regarding your stay at the Legacy Yen Tu - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amelie Trinh Nguyen Guest Relations Manager

Amazing place

Customer review rating 4.6/5

Anonymous Couples - 10/08/2020 Confirmed reviews ALL

Breathtaking place that is located in a sacred and spiritual area. Would come back again.

Legacy's well located, I want to come back in the next time

Customer review rating 4.6/5

N. H. Friends - 10/08/2020 Confirmed reviews ALL

Comfortable

very good stay

Customer review rating 4.6/5

N. T. T. Families - 04/08/2020 Confirmed reviews ALL

relaxed, enjoyable, fresh air, green environment, good foods...

Dear Ms. T. Thi N., We very much appreciate your comments regarding your stay at the Legacy Yen Tu - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amelie Trinh N. Guest Relations Manager

Good stay

Customer review rating 4.6/5

Anonymous Friends - 03/08/2020 Confirmed reviews ALL

Nice scenery, decent restaurants. Only downside is that there is no door for the shower in the rooms, so it is a little awkward for a group of friends travelling together

Dear Mr. Duc H., We very much appreciate your comments regarding your stay at the Legacy Yen Tu - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amelie Trinh Nguyen Guest Relations Manager

Beautiful design, great location, service did not live up to 5-star standard

Customer review rating 4.6/5

Tuong V. Families - 03/08/2020 Confirmed reviews ALL

I enjoyed the superb architecture and its easy access to Yen Tu pagodas. However, the pipeline of the air conditioner broke and water was everywhere in the bathroom right at the moment I checked in my room. Then, from the time I notified the front desk, it took the staff one and half an hour to respond and solve the problem, and during that time, I still had to linger in that room waiting for them. Besides, I was not happy with the manner of Trinh, a front desk staff. She seemed uptight during my stay there and the way she communicated made me and other customers uncomfortable.

Dear Ms. Phan Tuong V. N., Thank you for taking the time to tell us about your experience at the Legacy Yen Tu - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Amelie Trinh N. Guest Relations Manager

Good View

Customer review rating 4.6/5

N. T. N. N. Couples - 03/08/2020 Confirmed reviews ALL

Royal Place like King

Dear Mr. Thai Nhat n. N., We very much appreciate your comments regarding your stay at the Legacy Yen Tu - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amelie Trinh n. Guest Relations Manager

Beautiful place ... Love the scenery... Nice stay... Good Buffet.

Customer review rating 4.6/5

L. M. T. L. Families - 02/08/2020 Confirmed reviews ALL

Interesting design concept resort ... Peaceful Place ...

Dear Ms. My Truc L. L., We very much appreciate your comments regarding your stay at the Legacy Yen Tu - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amelie Trinh Nguyen Guest Relations Manager

Good stay

Customer review rating 4.6/5

Tra H. Friends - 02/08/2020 Confirmed reviews ALL

Dear Legacy, Thank you for your warmly welcome vip set for me.. I have a wonderful time with my friend at your hotel. Every thing is so great and peaceful.

Dear Ms. Thu Tra H., We very much appreciate your comments regarding your stay at the Legacy Yen Tu - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amelie Trinh Nguyen Guest Relations Manager

Good stay

Customer review rating 4.6/5

Jessie Friends - 01/08/2020 Confirmed reviews ALL

Very good rooms and view. Staff at reception speaking with customers sometimes very rude and unprofessional. Not most of time there, because some reception staff are very nice

Dear Tran T., Thank you for taking the time to tell us about your experience at the Legacy Yen Tu - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Amelie Trinh Nguyen Guest Relations Manager

good stay

Customer review rating 4.6/5

Ly N. Couples - 30/07/2020 Confirmed reviews ALL

Very beautiful & picturesque. Staff was not as hospitable as I expected. Food at Tho Quang restaurant was fairly delicious. We booked our dinner via ivivu. We had been waiting for dessert for like half an hour before I asked the waiter. But the guy just cusorily replied oh its being prepared. Another 10mins and I litterally asked if icecream and fruits are actually available in your kitchen. Then few mins later he came back telling me that because we booked via ivivu so we only got fruits. I really mean one scoop of icecream is not that big, but the way you discriminate between guests are ridiculous and quite a stupid move. But fine, I still politely said ok to the waiter, then he brought us both fruits & icecream and told us: “Icecream is not included in your set but the kitchen has already prepared. if it is not brought to you then I will have to put them in the trash, so here it is icecream for you guys.” I was speechless at the time that was just so absurd. I’m kinda shocked how such a good hotel chain treats their customers this way. I wouldnt care about paying 100k vnd extra for a scoop of icecream but need to be respected by your staff.

Dear Ms. Duc Linh V., We very much appreciate your comments regarding your stay at the Legacy Yen Tu - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amelie Trinh N. Guest Relations Manager

Good place to take a rest for 2-3 days

Customer review rating 4.6/5

Chloe Families - 29/07/2020 Confirmed reviews ALL

It took long time to check-in and the receptionist seemed too tired to have an appropriate conversation and gesture with clients. I think they need desks at the check-in counter to be sat whenever there is no customer in front of them. The resort is a peaceful place for resting except for cost for meals were exorbitant.

Dear Ms. Thi Minh Thu D., Thank you for taking the time to tell us about your experience at the Legacy Yen Tu - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Amelie Trinh Nguyen Guest Relations Manager

Mind Blowing

Customer review rating 4.6/5

Edward Couples - 29/07/2020 Confirmed reviews ALL

Me and my girlfriend's stay was pretty amazing. I was mesmerized with the captivating sceneries and warm welcome of the staffs. The room service was satisfying, I was surprised with the free dessert thou. 2 mini brownies, that melts in my tongue. The only downfall for me is the breakfast buffet, a bit average for a 5* hotel. Nevertheless the facilities, views, uniqueness and staffs are what 5* hotel represents for.

Dear Mr. Eduardo K., We very much appreciate your comments regarding your stay at the Legacy Yen Tu - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amelie Trinh Nguyen Guest Relations Manager

good stay

Customer review rating 4.6/5

Bluengo Families - 29/07/2020 Confirmed reviews ALL

Yen tu legacy has a great location. The atmosphere is really nice and clean. I love the feeling of Essential Oil at the check-in area. But I think the check-in procedure need to be improve. Guests have to wait for long time to get in the room and to check-out also. Food is really nice! Many places for taking a great photo in here.

Dear Ms. Khanh Phuong N., We very much appreciate your comments regarding your stay at the Legacy Yen Tu - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amelie Trinh Nguyen Guest Relations Manager

Well located, goodstay

Customer review rating 4.6/5

T. X. P. Families - 28/07/2020 Confirmed reviews ALL

Checkin time is quite late so we feel tired after long moving.

Dear Mr. p. Xuan T., Thank you for taking the time to tell us about your experience at the Legacy Yen Tu - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Amelie Trinh Nguyen Guest Relations Manager

Well located

Customer review rating 4.6/5

K. N. Y. Families - 27/07/2020 Confirmed reviews ALL

Natural very fresh

Dear Ms. Y. Ngoc K., We very much appreciate your comments regarding your stay at the Legacy Y. Tu - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amelie Trinh Nguyen Guest Relations Manager

Good stay

Customer review rating 4.6/5

Anonymous Families - 21/07/2020 Confirmed reviews ALL

Good experience from the sales process until the check out. Nice property but need to maintain the air conditioning better. Also the cut off of electricity few times was not so delightful Staffs were a bonus. Ms Trinh from FO provide a perfect service

Dear Ms. Thi Thu Ha T., We very much appreciate your comments regarding your stay at the Legacy Yen Tu - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amelie Trinh Nguyen Guest Relations Manager

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