Mercure Belem Boulevard

Mercure Belem Boulevard 4 stars

Customer review rating (ALL Rating) 4.1/5 736 reviews

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Hotel extras

  • Relax in a hotel with pool and gym

  • Event rooms for conventions and meetings

  • 19 minutes by car to Trabalhadores Highway

  • 8 minutes by car to Belém Water Transport Terminal

  • 15 minutes by car to Belém Bus Terminal

Hotel location

Mercure Belem Boulevard

Trav Dom Romualdo De Seixas, 1560, Umarizal
66055200 BELÉM
Brazil

  • By plane

    AERO INTER DE BELEM At 8km / 5 miles

  • By car

    RODOVIARIA DE BELEM At 3km / 2 miles

GPS:-1.445973, -48.48403

Congress centre

  • HANGAR 5 km / 3 mi

Hotel services

Check-in from - Check out up to

In summary
On site
  • Restaurant
  • Air conditioning
  • Wi-Fi
  • Meeting rooms

Varanda Restô e Café

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 90 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

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Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  736 reviews

TripAdvisor Rating  4.0/5  694 reviews

Room was full of Mold

Customer review rating 0.5/5

Fabricio B. Couples - Confirmed reviews ALL

After knowing that my originally booked room type was not available, another lower quality room was offered and when entering on it we realized it was full of mold. Simply couldn’t stay and decided to cancel the booking and get refund immediately .

Prezados Sr. Fabricio Muito obrigada por escolher o Mercure Belém Boulevard e por compartilhar sua experiência conosco. A opinião de cada hóspede é fundamental para nós, pois através dela podemos analisar nossas falhas a fim de oferecer um melhor serviço. Sobre os problemas que o senhor teve no apartamento, já foram passados para a equipe e supervisão. Estamos em constante busca por melhorias para estar sempre atualizados, por isso, observações como a sua são fundamentais para nosso crescimento. Agradecemos novamente por sua avaliação. Atenciosamente, Vanessa Hernández Coordenadora de Recepção

Bathroom was not cleaned.

Customer review rating 3.0/5

João M. P. Business - Confirmed reviews ALL

The Bathroom hasn´t been cleaned during my stay.

Prezado Sr. João, Muito obrigado por dispor um pouco do seu tempo para nos dar seu feedback a respeito do Mercure Belém Boulevard. Comentários assim, nos ajudam a rever nossos processos, e com certeza, melhorar nosso produto e serviço. Gostaríamos de saber mais detalhes do que o senhor vivenciou para que possamos consertar e coordenar com a equipe de Governança. Queira, por gentileza, informar sua próxima reserva, pois faço questão de cuidar pessoalmente de sua hospedagem. Atenciosamente, Vanessa Hernández Coordenadora de Recepção

Ver bad infrastructure to do business

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

Uncomfortable space/furniture to work at the room. Terrible internet connection all the time during the week.

Dear, Mrs. Gleisson We would like to thank you for choosing the Mercure Belém Boulevard. Thank you for sharing your experience with us. Be aware that each guest's commentary is given extra attention so that we can achieve maximum excellence. Sincerely, Vanessa Hernández RECEPTION COORDINATOR

In general very good.

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Location, facilities, cleaning, staff support and customer services in general were exceptional. Except for the internet connection that simply didn't work or was very unstable at any time I've stayed in there. It was a bit frustrating since I had to work with my mobile network, besides the high price we pay for the accommodation and structure. I've complained on Jun 27 about it, but nothing was done.

Dear Juliete, Thank you for bringing to our attention your important impressions referring to your stay with us. Your feedback about our internet had our special attention with the team. Thank you again for your cooperation, and if there is a chance to stay with us again, please let me know. I would like to take care of you reservation in person. Sincerely, Amanda Ribeiro Manager Assistant

Below expectations

Customer review rating 2.5/5

S Couples - Confirmed reviews ALL

Good: - Friendly staff - Breakfast - AC Bad: - Bathroom in dire need of renovations (small flies everywhere, bad smell, stains and mold all over) - Room seems renovated at first glance, but many things already seem old, scratched, stained, etc. - Pool furniture dirty and uninviting

Dear Mr. Sven, Thank you for bringing to our attention your important impressions referring to your stay with us. Be aware that each guest's commentary is given extra attention. Thank you again for your cooperation, and if there is a chance to stay with us again, please let me know. I would like to take care of you reservation in person. Sincerely, Amanda Ribeiro Manager Assistant

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Other web-users rate our hotel

  • 165 reviews 9.2/10 Location
  • 405 reviews 5.5/10 Room
  • 366 reviews 6.8/10 Service
  • 37 reviews 3/10 WiFi
  • 229 reviews 7/10 Breakfast
  • 164 reviews 3.8/10 Cleanliness
  • 68 reviews 3.5/10 Value

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