Pergamon SP Frei Caneca by Accor

Pergamon SP Frei Caneca by Accor 4 stars

Customer review rating (ALL Rating) 4.5/5 1,507 reviews

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Hotel extras

  • Prime location, close to Avenida Paulista!

  • We are pet friendly! Your small size furry friend is welcome here.

  • Comfortable coworking space available.

  • Restaurant with vegan options

  • Bring your friends along for a happy hour in our bar area!

ALLSAFE approved hotel

Hotel location

Pergamon SP Frei Caneca by Accor

Rua Frei Caneca, 80, Consolação
01307000 São Paulo
Brazil

Telephone +55 11 3123-2021

Fax +55 11 3123-2021
  • By plane

    GUARULHOS At 30km / 18.64 miles

  • By train

    CONSOLACAO At 1.7km / 1.06 miles

GPS:-23.551371, -46.648523

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

RESTAURANTE VERISSIMO

Specializing in Brazilian cuisine, Veríssimo restaurant offers unique flavors, vegan options, handmade burgers and an amazing summer menu. Come enjoy this mouth-watering experience! Opens at 6am.

Your meetings and events

Pergamon SP Frei Caneca is prepared to host small and medium-sized corporate events. The hotel has 7 different meeting rooms fully equipped to make the occasion more special. It has A/C and free wi-fi everywhere. Sizes range from 48 m² to 160 m² and fit up to 200 people. Each room can be adapted to your needs, regardless of whether it is a business meeting or a wedding. In addition, the hotel has an amazing bridal suite, and the staff is always available to help and ensure the successful outcome of your event.

Room descriptions and layouts

10 

meeting rooms

From 1 to 60 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

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Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,507 reviews

TripAdvisor Rating  4.0/5  901 reviews

Certificate of excellence 2022

Well located

Customer review rating 5.0/5

Mona L. Couples - Confirmed reviews ALL

Good stay, close to my daughter’s place. Very convenient to the new park, for a weekend stroll. Good breakfast!

Dear Ms. L., We really appreciate you taking your time to give us a feedback of your stay at Pergamon Hotel Frei Caneca. We are happy to receive a high score at your evaluation, we hope that you had an excellent experience with us. I will forward your comments to all of our team. I also take this opportunity to leave this open channel for communication, in case you have any observation over our product or service, we always aim to deliver the best service to our guests. I remain at your entire disposal and I wish to welcome you back shortly. Best Regards, Renan Sousa General Manager re… #pergamonshotel #beyourself

False advertising…loud as hell!

Customer review rating 1.5/5

Jeremy P. Solo - Confirmed reviews ALL

Everyone was nice, the breakfast was good, the lobby is beautiful, the rooms were large but outdated. It looked like mold was growing, even though it was not. This is remedied by several very simple paint jobs! Why would you not do this?? Made me feel like nobody cared enough to do it?…But whatever, all I care about was the unbelievable noise. I’ve slept in thousands and thousands of hotels and Never been so unable to sleep because of noise. Slamming and banging and Every conversation from the street, not to mention the karaoke from another building til 4 am…And what’s worse?? You advertise sound proof rooms!!!! I really hate being lied to.

Dear Mr. P., Thank you for taking the time to tell us about your experience at Pergamon SP Frei Caneca. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At Accor, we strive to provide a superior service experience for every customer and your feedback is very important to us. In order to try to compensate the problems you faced staying with us, I would like to offer a courtesy of a daily rate with breakfast for the next time you are in Brazil. This new stay would be at our new mockup room, with the concept of the new brand we will have after renovation, Mama Shelter. I really hope you can accept this offer and I remain at your entire disposal. Sincerely, Renan Sousa General Manager #beyourself #pergamonsphotel

Okay hotel, rooms outdated

TripAdvisor rating 3.0/5

PWag12 Couples - TripAdvisor review

We stayed here for 4 nights and found the hotel to be basic but good enough for our purpose. The bed was big and comfy. However the bathroom especially was small and outdated, the shower even had some mould in it which was not nice. The breakfast was good, fruits, bread, coffee, juices, some cakes and hot food. Unfortunately during the night it was quite loud, we could hear a loud whirring noise and also some beeping. If you have a room near the lift like us, you will hear a lot of noise. It was also strange that the room did not have a main light, only one lamp so after sunset the room was very dark.

Dear Pwag12, We very much appreciate your comments on your experience with us. We were happy to hear that you enjoyed our room and also our breakfast. However we were sorry to hear that the noise was an issue during your stay, I apologize for that, I hope to have you back with us shortly Renan Sousa General Manager

Excellent hotel in SP

TripAdvisor rating 5.0/5

bettinacremonezzi Business - TripAdvisor review

This is a very nice hotel that I am used to stay. Can’t wait until it becomes Mama Shelter… Pergamon by Accor is very recommended by me to my friends. My preferred room is the reformed mama shelter room.

Hello Bettina, It is always a pleasure to welcome you to Pergamon, we also can't wait to be rebranded as Mama :). Hope to have you back with us shortly. Renan Sousa General Manager

Fell short of expectations for an Accor property

Customer review rating 2.0/5

Pm Business - Confirmed reviews ALL

Honestly, the only reason I didn’t give my stay 1 out of 10 was the lovely staff and their helpful and cheery ways. From the moment I set foot in my first room (1502) I found stains on the wooden table and shockingly torn curtains as if a machete-wielding maniac had taken his frustrations out on them. Staff was helpful and apologetic for the inconvenience and they switched me to room 1506. When I got to room #2 it was, sadly, more of the same: stains on the wooden table and again, more tears on the curtains. Not wanting to play room roulette, as I was there for a business conference l accepted that this property was doomed, but would have to suffice for the next two nights. The location of the hotel was ok, nestled among Consolação’s busy streets. Lobby was probably the most spruced-up part of the hotel- if only the rooms matched the effort of the lobby’s interior decor I may have given it 5 out of 10. Overall this was one of the most underwhelming hotel stays in recent memory, and most certainly the worst Accor property I have stayed at. I won’t be recommending this hotel to anyone, however I hope the lovely staff get to transfer to a better Accor property to display their work ethic and professional demeanor in more-deserving setting.

Dear Mr. M., Thank you for taking the time to tell us about your experience at the Pergamon SP Frei Caneca. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. We are expecting to have a full refurbishment at the beginning of 2023, so we expect that soon we will have a new hotel, and also with a new Accor Brand. With that being said, and understanding that your experience was not nearly as comfortable as expected, I would like to offer you a courtesy of a room night with breakfast at ou mockup room, made as it is going to be after the refurbishment. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to your aswer. Sincerely, Renan Sousa General Manager

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Other web-users rate our hotel

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