Mercure Zénith Nantes Saint-Herblain Hotel

Mercure Zénith Nantes Saint-Herblain Hotel 4 stars

Customer review rating (ALL Rating) 4.8/5 769 reviews

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Description

Hotel extras

  • 300 meters from Zenith Nantes Métropole & 750 meters from Atlantis Le Centre Shopping Mall

  • Open-access gym. Private wellness area with sauna and hammam (charges apply).

  • Family Rooms available on request.

  • Hotel renovated in 2018. "Les Loges" meeting room redesigned in 2020.

  • Direct Gare Sud access / Cité des Congrès via bus line C3 / Périphérique Ouest exit 34

Hotel location

Mercure Zénith Nantes Saint-Herblain Hotel

Esplanade Ella Fitzgerald, ZAC Ar Mor
44800 SAINT-HERBLAIN
France

  • ARRÊT DE BUS EDITH PIAF:  C3 Arrêt Edith PIAF (face àl'hôtel)

  • SORTIE PÉRIPHÉRIQUE OUEST N°34:  Porte de Chézine N°34

  • LIGNE 1 ARRÊT SCHOELCHER:  1 arrêt Schoelcher

  • By plane

    Nantes Atlantique Airport At 10km / 6 miles

  • By train

    NANTES At 8km / 4 miles

GPS:47.227961, -1.624509

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

BAR DES ARTISTES

The Bar des Artistes welcomes you every day of the year. You can relax during the day or in the evening after a day of work and sample our selection of hot and cold drinks with friends or colleagues.

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 17 

attendees

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Our accommodation(s)

Our guest reviews

Our guest reviews for
Mercure Zénith Nantes Saint-Herblain Hotel

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  769 reviews

TripAdvisor Rating  4.5/5  313 reviews

Certificate of excellence 2022

perfect

Customer review rating 5.0/5

Bruno Business - Confirmed reviews ALL

perfect stay as usual !!!!

Dear Mr. B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Zénith Nantes Saint-Herblain. We are very touched by your words about our team ! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie and the Mercure Zénith team

Excellent hôtel

Customer review rating 4.5/5

Damien Solo - Confirmed reviews ALL

Excellent hôtel

Monsieur D., Nous vous remercions pour vos commentaires suite à votre séjour à l'Hôtel Mercure Zénith Nantes Saint-Herblain. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable ! Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Marie et toute l'équipe du Mercure Zénith

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Nickel

Cher Monsieur M., Nous vous remercions d'avoir pris le temps de remplir l'enquête de satisfaction suite à votre séjour au sein de notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Cordialement, Charlotte et toute l'équipe du Mercure Zénith Nantes St Herblain

Good for one night

Customer review rating 4.0/5

Benoit Business - Confirmed reviews ALL

The staff was absolutely lovely and very helpful. But please fix your internet, my room was at the end of the corridor and I had to go next to the elevator to get a good signal and transfer files for work...

Dear Mr F., We very much appreciate your comments regarding your stay at the Hôtel Mercure Zénith Nantes Saint-Herblain. It is always a pleasure to receive positive feedback about the staff. Regarding the Wi-Fi, we know that something must to be done quickly. We are currently seriously working on this point. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one, with a perfect internet connexion ! Sincerely, Marie and the Mercure Dream Team

Very nice rooms

Customer review rating 5.0/5

Ana Business - Confirmed reviews ALL

I liked the design of the rooms. The service is nice. Breakfast follows Mercure standard.

Dear ANA C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Zénith Nantes Saint-Herblain. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charlotte and the Dream Team of Mercure Zenith Nantes St Herblain

Very good stay

Customer review rating 5.0/5

Geri G. Couples - Confirmed reviews ALL

Reception staff excellent, very helpful, friendly and efficient

Dear Mrs. G., We highly appreciate your comments regarding your experience particularly with our Réception team. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chedy - Guest Services Relations

Excellent and friendly service

TripAdvisor rating 5.0/5

classiccarz Business - TripAdvisor review

Keeping in mind that you are staying in a Mercure and not in a Raffles, I would say that this is one of the best hotels I know. The hotel is for business travelers because it is not the best location for tourists. If I would like to be negative about certain things then I have to disappoint you because I don't find any!

We are ecstatic that you had a wonderful stay and flattered by your nice compliments! The whole team of Mercure Saint Herblain thanks you and we hope to welcome you back in the future. Have an excellent day! Best regards, Chedy - Guests Services Relations

Very pleasant place

Customer review rating 5.0/5

Vero Families - Confirmed reviews ALL

Even if we had a late arrival and early departure, no doubt, this is a place to go. Very well located on the way to the sea side, nice facilities and very clean, great service !

Dear Mrs. B., We are glad to hear that you enjoyed the hotel's facilities and our services. It is a pleasure to hear that you had a wonderful stay Thank you again for sharing your experience, and we hope to welcome you back . Sincerely, Chedy - Guests Services Relations

bel Hotel

Customer review rating 5.0/5

Franck B. Business - Confirmed reviews ALL

RAS

Cher Monsieur B., Nous vous remercions pour vos commentaires suite à votre séjour au sein de notre établissement. Nous sommes ravis que vous ayez apprécié votre première expérience et espérons avoir le plaisir de vous revoir à nouveau. Cordialement, Charlotte et toute l'équipe du Mercure St Herblain

Warm welcome

Customer review rating 5.0/5

Walter Business - Confirmed reviews ALL

Outside building looks a bit old fashion but the warm welcome and the availability of the staff is so amazing that you forget about all small detail. Kindness - efficiency - availability summarise my stay. I recommend.

Merci beaucoup Monsieur H. pour la note parfaite attribuée lors de votre dernier séjour parmi nous. Au plaisir de vous revoir prochainement. Cordialement, Charlotte et toute l'équipe du Mercure St Herblain

Terrific reception despite sanitary conditions.

Customer review rating 4.0/5

Yann G. Business - Confirmed reviews ALL

People at the reception make this stay comfortable and cool.

Cher Monsieur g., Quelle joie de lire vos compliments, surtout en ces temps particuliers. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Merci Monsieur et au plaisir de vous revoir à nouveau au sein de notre hôtel. Cordialement, Charlotte / Relations Clientèles

Well located

Customer review rating 4.5/5

W. Business - Confirmed reviews ALL

Efficients employees

Cher Monsieur Woodelet, Nous vous remercions pour vos jolies annotations laissées sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Cordialement, Charlotte / Relations Clientèles

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Top comme tjrs

Madame B., Nous vous remercions pour vos jolies impressions laissées suite à votre dernière venue. Nous sommes ravis que vous appréciez toujours autant séjourner au sein de notre établissement. A bientôt. Charlotte et toute l'équipe du Mercure Nantes St Herblain

Far away from all and weak service for a gold Le Club Accor member

TripAdvisor rating 3.0/5

Michael_G_Ffm Business - TripAdvisor review

Too far from all....I felt lost when I arrived at a day of a public holiday. Unfortunately I got no upgrade and no welcome gift as a gold Le Club Accor member. Found just a little bottle of still water and the minimar was empty. And in the bathroom I just found a simple equipment like one soap. Breakfast was ok but the "pain aux raisins" was already out at 9 o'clock.... Of course it was generally quiet in the evening because of the office buildings around the hotel and noone was working in the night. But before the building under my room there a place for the smokers and there were some the half night discussing so I had to close my window. Not sure if I would come back again...

Dear Michael_G_Ffm, Thank you for taking your time to leave a comment. We would like to take this opportunity to inform you that an upgrade is not automatic even if you have the Le Club Accor Gold card. It is stipulated in your program that it depends on the availability upon arrival of the establishment. During your stay, the hotel was almost full and all our "superior" rooms were already booked. We regret that the complimentary bottle of water wasn't enough for you though we have a bar that is always open and that you can order any time. With regards to the bathroom product, we opted for a hair and shower gel to minimize waste and unnecessary use of plastic. This is the standard set-up in a double classic room that you paid for. We sincerely apologize for the noise outside your window that is, unfortunately, beyond our control. Please don't hesitate next time to inform us directly regarding the pain au raisin in the buffet. We would be more than happy to prepare it for you. Best regards.

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