Mövenpick Myth Hotel Patong Phuket 5 stars

Customer review rating 4.6/5 634 reviews

Mövenpick Myth Hotel Patong Phuket
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Hotel extras

  • Sino-Portuguese inspired Building

  • Sino-Portuguese inspired decoration

  • Outdoor Pool

  • Avida Spa

  • Located at walking distance from Patong Beach.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchangePaying
  • Porter
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-beingPaying
  • Services for children
  • Boat excursionsPaying
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 4 meeting room(s)
  • Web Corner on a Mac
  • Business centre
  • Copy/print service availablePaying
Information message

Hotel location

Mövenpick Myth Hotel Patong Phuket

27/9 Rat U Thit 200 Pee Road
Patong Sub District
Kathu District
83150
phuket
thailand

Tel: +6676372899

Fax: (+66)76/372888

Check-in from 14h00

Check out up to 12h00

  • By plane

    PHUKET INTERNATIONAL AIRPORT At 40km / 24 miles

GPS :7.90275, 98.301389

Your meetings and events

Movenpick Myth Hotel Patong Phuket offers an inspiring retreat for businesses and business leaders seeking a unique corporate getaway. Our era-inspired, state-of-the-art and revitalizing facilities are all meticulously designed with the intent to delivera truly rewarding experience, making Movenpick Myth Hotel Patong Phuket one of the most exciting MICE destinations anywhere in Phuket.

4 

meeting rooms

From 1 to 220 

attendees

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  • Convert different units of measurement and make organising your events easier.

General equipment

  • Videoconferencing

  • Podium

  • Day light

  • WIFI access

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Our Classic Rooms offer discerning guests a superbly comfortable experience set over 40 sqm. With a choice of oversized king bed, visitors can settle back and relax on the 100% Egyptian cotton linens that adorn both options. Our Classic Rooms offer discerning guests a superbly comfortable experience set over 40 sqm. With a choice of oversized twin beds, visitors can settle back and relax on the 100% Egyptian cotton linens that adorn both options.

CLASSIC ROOM, 1 King Size Bed, Pool View

Accessible room
  • Max. number of persons: 3
  • Area: From 41 m² / 441 sq ft
  • Views: Pool side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Automatic wake up call
  • Mini Bar

CLASSIC ROOM, 2 Single Size Beds, Pool View

Accessible room
  • Max. number of persons: 3
  • Area: From 41 m² / 441 sq ft
  • Views: Pool side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Automatic wake up call
  • Mini Bar

DELUXE ROOM, 1 King Size Bed, Pool View

  • Max. number of persons: 3
  • Area: From 43 m² / 463 sq ft
  • Views: Pool side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Automatic wake up call
  • Mini Bar

DELUXE ROOM, 2 Single Beds, Pool View

  • Max. number of persons: 3
  • Area: From 43 m² / 463 sq ft
  • Views: Pool side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Automatic wake up call
  • Mini Bar

DELUXE ROOM, 1 King Size Bed, Pool Access

  • Max. number of persons: 3
  • Area: From 43 m² / 463 sq ft
  • Views: Pool side *
  • Most of the accommodation: PRIVATE_POOL *

* Subject to availability

  • Automatic wake up call
  • Mini Bar

DELUXE ROOM, 2 Single Size Beds, Pool Access

  • Max. number of persons: 3
  • Area: From 43 m² / 463 sq ft
  • Views: Pool side *
  • Most of the accommodation: PRIVATE_POOL *

* Subject to availability

  • Automatic wake up call
  • Mini Bar
Rooms

Our restaurants and bars

ATRIO

Type of cuisine: International

Atrio Restaurant offers an opulent breakfast buffet range of dishes, as well as a delectable lunch and dinner menu.

BARROCCO

Non contractual photo

Barrocco at The Lobby creates an inspired range of creative cocktails, mocktails, with an extensive range of old world and new wprld wines.

AZURE POOL BAR

Non contractual photo

Azure Pool Bar perched at the heartof our dramatic swimming pool, offering a wide range of cocktails, mocktails and indulgent treats.

Our guest reviews for
Mövenpick Myth Hotel Patong Phuket

100% genuine reviews from our guests

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ALL Rating 4.6/5

634 reviews

Beautiful hotel, superb staff, in particular a staff member called Pond

Customer review rating 4.6/5

Stuart N. Couples - 02/04/2020 Confirmed reviews ALL

All round a very pleasant stay given the circumstances with the corona virus outbreak

Dear Mr. N., Warmest greetings from the Mövenpick Myth Hotel Patong Phuket. We would also like to express our gratitude for your recent experience with us. It was a pleasure to receive your excellent feedback as we continuously strive to provide impeccable services to you. We trust our hospitality brought most comfort to you at home away from home despite the special circumstances. It will mean a lot to us if you may take few minutes of your time and write a review on TripAdvisor, just click on the below link: https://www.tripadvisor.com/UserReview-g297930-d16…-Movenpick_Myth_Hotel_Patong_Phuket-Patong_Kathu_Phuket.html. I would also like to take this opportunity to highlight, that you may contact me personally, if I can ever be of any particular further service to you for any future stay with us or with any of our hotels. Mr. N., thanking you again for sharing your memorable moments, the team and I henceforth look forward to the pleasure of welcoming you back in the not too distant future. Best Regards, Christian Scholtka Rooms Division Manager

Amazing compassionate service

Customer review rating 4.6/5

Penney W. Couples - 23/03/2020 Confirmed reviews ALL

The begining of our stay proceeded and then entered into the begining of the Covid19 pandemic. At the begining of our stay when everything looked to be safe we were able to enjoy the beautiful facilties and amazing room. The king bed was increadibly comfortable and the pool amazingly relaxing. The staff were attentive and personal (Ben and Pop were especially kind and attentive). As the situation became more serious and the pandemic status was announced and our country recalled us the staff remained calm professional and helpful. They helped us arrange cars to the airport and were kind enough to work with our tavel provider to credit the rest of our stay which we could not complete. Fae (I think, so sorry if the spelling is wrong) on the desk was especially helpful with this. If circumstances had been different we would have loved to stay the full period and have do doubts it would have been increadible.

Dear Ms. W., Warmest greetings from the Mövenpick Myth Hotel Patong Phuket. We would also like to express our gratitude for your recent experience with us. It was a pleasure to receive your excellent feedback as we continuously strive to provide impeccable services to you. We trust our hospitality brought most comfort to you at home away from home, special mention Khun Fah. It will mean a lot to us if you may take few minutes of your time and write a review on TripAdvisor, just click on the below link: https://www.tripadvisor.com/UserReviewEdit-g297930-d16…-Movenpick_Myth_Hotel_Patong_Phuket-Patong_Kathu_Phuket.html I would also like to take this opportunity to highlight, that you may contact me personally, if I can ever be of any particular further service to you for any future stay with us or with any of our hotels. Ms. W., thanking you again for sharing your memorable moments, the team and I henceforth look forward to the pleasure of welcoming you back in the not too distant future. Best Regards, Christian Scholtka Rooms Division Manager

Well Located, Beautiful Hotel, Great Staff

Customer review rating 4.6/5

Stephen R. Families - 23/03/2020 Confirmed reviews ALL

Well Located, Beautiful Hotel, Great Staff. Hotel is lovely, rooms are amazing, pool is also amazing.

Dear Mr. R., On an opening note, I would like to convey my heartfelt gratitude for choosing to stay at Mövenpick Myth Hotel Patong Phuket. By way of introduction, I am Christian Scholtka - Rooms Division Manager at Mövenpick Myth Hotel Patong Phuket. I would like to take this privilege to thank you for your excellent feedback following your recent stay with us. After having gone through, in detail, the feedback that you most kindly shared with me, I wish to, first of all, take this opportunity to express my sincerest apologies for the inconveniences caused by the bank procedures of returning the deposit. Please allow me to check the status for you. We will get back to you. We, at the hotel look forward to welcoming you back in the near future. Till then, should you require any information or assistance, I remain at your service. Best Regards, Christian Scholtka Rooms Division Manager

Great Stay...

Customer review rating 4.6/5

George Couples - 21/03/2020 Confirmed reviews ALL

Lovely hotel , fabulous friendly staff with the most amazing beds and pillows!!

Dear Mr. K., Warmest greetings from the Mövenpick Myth Hotel Patong Phuket. We would also like to express our gratitude for your recent experience with us. It was a pleasure to receive your excellent feedback as we continuously strive to provide impeccable services to you. We trust our hospitality brought most comfort to you at home away from home, sleeping in comfortable beds. It will mean a lot to us if you may take few minutes of your time and write a review on TripAdvisor, just click on the below link: https://www.tripadvisor.com/UserReviewEdit-g297930-d16…-Movenpick_Myth_Hotel_Patong_Phuket-Patong_Kathu_Phuket.html. This review will be rewarded to the friendly and helpful staffs. I would also like to take this opportunity to highlight, that you may contact me personally, if I can ever be of any particular further service to you for any future stay with us or with any of our hotels. The suggestion on breakfast is very well noted and I discussed with our chef improvements. Mr. K., thanking you again for sharing your memorable moments, the team and I henceforth look forward to the pleasure of welcoming you back in the not too distant future. Best Regards, Christian Scholtka Rooms Division Manager

Beautiful hotel, good location.

Customer review rating 4.6/5

Sheryl-lee G. Couples - 10/03/2020 Confirmed reviews ALL

The hotel itself was beautiful, smelled wonderful and and the staff were all very welcoming. I think we had the largest bed in our room that I have ever seen! And it was very comfortable. But given that it is a new, 5 star hotel there were a few areas which could be improved. There were no drawers shelves in our room for our clothing, which meant we had to live out of our suitcases. We were in one of the ground floor rooms with pool access but our outside area had one sun lounge only and no additional seating, which meant that we could not sit or lie outside together. For a 5 star Movenpick hotel, perhaps some chocolates with the turn down service would have been a fitting touch? Also they could have replaced the fruit platter in our room. Just small issues but overall we had a very enjoyable stay.

Dear Mrs. S., On an opening note, I would like to convey my heartfelt gratitude for choosing to stay at Mövenpick Myth Hotel Patong Phuket. By way of introduction, I am Christian Scholtka - Rooms Division Manager at Mövenpick Myth Hotel Patong Phuket. I would like to take this privilege to thank you for your excellent feedback following your recent stay with us. Thank you for sharing your experience about the beautiful hotel and complimenting on beds. I have shared your feedback with them and they are thrilled to learn that you recall them for their services. After having gone through, in detail, the feedback that you most kindly shared with me, I wish to, first of all, take this opportunity to express my sincerest apologies for the inconveniences caused. I wish to reiterate that we are taking these service inaccuracies turndown chocolates and replenishing fruits extremely seriously and I can only hope that you will give us another chance so as to make amends or take a corrective measures, for you to experience the improvisations being made subsequent to your valued feedback. We are fully aware of the missing drawers and we are working with our stakeholders and owners to address this issue. I trust that we set up 10 additional hangers automatically to help you out a little. We took well note that a few more hangers may be better in the meantime. Your cordial suggestions to be more attentive and to increase the quality of advice given are much appreciated. Please can you share more details to fully understand the situation. Sadly, the way the Deluxe Pool Access rooms are designed make it more challenging to add another sun lounger or chair outside. We are more than happy to offer a second chair upon request and place it inside the room. We, at the hotel look forward to welcoming you back in the near future. Till then, should you require any information or assistance, I remain at your service. Best Regards, Christian Scholtka Rooms Division Manager

Good stay, excellent breakfast

Customer review rating 4.6/5

C. S. S. Families - 08/03/2020 Confirmed reviews ALL

Good hotel

Dear Ms. C., Warmest greetings from the Mövenpick Myth Hotel Patong Phuket. We would also like to express our gratitude for your recent experience with us. It was a pleasure to receive your excellent feedback as we continuously strive to provide impeccable services to you. We trust our hospitality brought most comfort to you at home away from home, especially on your birthday. Thank you for celebrating with us. It will mean a lot to us if you may take few minutes of your time and write a review on TripAdvisor, just click on the below link: https://www.tripadvisor.com/UserReviewEdit-g297930-d16…-Movenpick_Myth_Hotel_Patong_Phuket-Patong_Kathu_Phuket.html I would also like to take this opportunity to highlight, that you may contact me personally, if I can ever be of any particular further service to you for any future stay with us or with any of our hotels. Ms. C., thanking you again for sharing your memorable moments, the team and I henceforth look forward to the pleasure of welcoming you back in the not too distant future. Best Regards, Christian Scholtka Rooms Division Manager

Great stay

Customer review rating 4.6/5

Nancy Families - 08/03/2020 Confirmed reviews ALL

My daughter & I recently stayed at your hotel. The room was lovely, the staff were extremely helpful & friendly.i would like to make a special mention to Minni, Chad and another lovely waiter. They were all fantastic but they just stood out.

Dear Ms. E., On an opening note, I would like to convey my heartfelt gratitude for choosing to stay at Mövenpick Myth Hotel Patong Phuket. By way of introduction, I am Christian Scholtka - Rooms Division Manager at Mövenpick Myth Hotel Patong Phuket. I would like to take this privilege to thank you for your excellent feedback following your recent sojourn with us. Thank you for sharing your experience about room and complimenting on on all staffs, in particular Minni and Chad. Your suggestion on tuk-tuk service is much appreciated. I have shared your feedback with them and they are thrilled to learn that you recall them for their services. It will mean a lot to us if you may take few minutes of your time and write a review on TripAdvisor, just click on the below link: https://www.tripadvisor.com/UserReviewEdit-g297930-d16…-Movenpick_Myth_Hotel_Patong_Phuket-Patong_Kathu_Phuket.html We, at the hotel look forward to welcoming you back in the near future. Should you require any information or assistance, I remain at your service. Best Regards, Christian Scholtka Rooms Division Manager

Отличный отдых

Customer review rating 4.6/5

Кonstantin Families - 04/03/2020 Confirmed reviews ALL

Modern hotel. Everything is competently thought out. Impeccable pleasures. Service at the highest level.

Dear Mr. Konstantin, On an opening note, I would like to convey my heartfelt gratitude for choosing to stay at Mövenpick Myth Hotel Patong Phuket. By way of introduction, I am Christian Scholtka - Rooms Division Manager at Mövenpick Myth Hotel Patong Phuket. I would like to take this privilege to thank you for your excellent feedback following your recent sojourn with us. Thank you for sharing your experience about our modern hotel and complimenting on impeccable service. I have shared your feedback with the entire team and they are thrilled to learn that you recall them for their services. It will mean a lot to us if you may take few minutes of your time and write a review on TripAdvisor, just click on the below link: https://www.tripadvisor.com/UserReviewEdit-g297930-d16…-Movenpick_Myth_Hotel_Patong_Phuket-Patong_Kathu_Phuket.html We, at the hotel look forward to welcoming you back in the near future. Should you require any information or assistance, I remain at your service. Best Regards, Christian Scholtka Rooms Division Manager

Great staff and food

Customer review rating 4.6/5

Victoria H. Families - 03/03/2020 Confirmed reviews ALL

Enjoyed our experience and felt comfortable staying in the hotel. All staff were very friendly and helpful. Would have preferred a closer to beach location but not a deal breaker!

Dear Ms. H., On an opening note, I would like to convey my heartfelt gratitude for choosing to stay at Mövenpick Myth Hotel Patong Phuket. By way of introduction, I am Christian Scholtka - Rooms Division Manager at Mövenpick Myth Hotel Patong Phuket. I would like to take this privilege to thank you for your excellent feedback following your recent sojourn with us. Thank you for sharing your experience about comfort and complimenting on making your stay enjoyable. I have shared your feedback with the team and they are thrilled to learn that you recall them for their services. It will mean a lot to us if you may take few minutes of your time and write a review on TripAdvisor, just click on the below link: https://www.tripadvisor.com/UserReviewEdit-g297930-d16…-Movenpick_Myth_Hotel_Patong_Phuket-Patong_Kathu_Phuket.html We, at the hotel look forward to welcoming you back in the near future. Should you require any information or assistance, I remain at your service. Best Regards, Christian Scholtka Rooms Division Manager

Very well located and very good stay

Customer review rating 4.6/5

Ssc Families - 03/03/2020 Confirmed reviews ALL

We are enjoy so much in u hotel the hotel is very very nice and beautiful, all the warkers are so kind. One thing i have to say about the charge of my credit card, u charg me 8000 baht security deposit and only today i have seen it in my account. Thank u so much we to see u soon.

Dear Ms. C., On an opening note, I would like to convey my heartfelt gratitude for choosing to stay at Mövenpick Myth Hotel Patong Phuket. By way of introduction, I am Christian Scholtka - Rooms Division Manager at Mövenpick Myth Hotel Patong Phuket. I would like to take this privilege to thank you for your excellent feedback following your recent sojourn with us. Thank you for sharing your experience about our very nice and beautiful hotel and complimenting on waitresses and waiters. I have shared your feedback with them and they are thrilled to learn that you recall them for their services. It will mean a lot to us if you may take few minutes of your time and write a review on TripAdvisor, just click on the below link: https://www.tripadvisor.com/UserReviewEdit-g297930-d16…-Movenpick_Myth_Hotel_Patong_Phuket-Patong_Kathu_Phuket.html We, at the hotel look forward to welcoming you back in the near future. Should you require any information or assistance, I remain at your service. Best Regards, Christian Scholtka Rooms Division Manager

Great stay

Customer review rating 4.6/5

A F. Couples - 03/03/2020 Confirmed reviews ALL

One week room & breakfast. Relaxing by the pool by day Beautiful room. Quiet. Great friendly service staff. Quiet location but very central to town centre

Dear Mr. F., On an opening note, I would like to convey my heartfelt gratitude for choosing to stay at Mövenpick Myth Hotel Patong Phuket. By way of introduction, I am Christian Scholtka - Rooms Division Manager at Mövenpick Myth Hotel Patong Phuket. I would like to take this privilege to thank you for your excellent feedback following your recent sojourn with us. Thank you for sharing your experience about a relaxing time by the pool and complimenting on great service staff. I have shared your feedback with them and they are thrilled to learn that you recall them for their services. It will mean a lot to us if you may take few minutes of your time and write a review on TripAdvisor, just click on the below link: https://www.tripadvisor.com/UserReviewEdit-g297930-d16…-Movenpick_Myth_Hotel_Patong_Phuket-Patong_Kathu_Phuket.html We, at the hotel look forward to welcoming you back in the near future. Should you require any information or assistance, I remain at your service. Best Regards, Christian Scholtka Rooms Division Manager

Exellent

Customer review rating 4.6/5

Hanna Couples - 03/03/2020 Confirmed reviews ALL

Every thing was perfect

Dear Ms. T., Warmest greetings from the Mövenpick Myth Hotel Patong Phuket. We would also like to express our gratitude for your recent experience with us. It was a pleasure to receive your excellent feedback as we continuously strive to provide impeccable services to you. We trust our hospitality brought most comfort to you at home away from home. It will mean a lot to us if you may take few minutes of your time and write a review on TripAdvisor, just click on the below link: https://www.tripadvisor.com/UserReviewEdit-g297930-d16…-Movenpick_Myth_Hotel_Patong_Phuket-Patong_Kathu_Phuket.html I would also like to take this opportunity to highlight, that you may contact me personally, if I can ever be of any particular further service to you for any future stay with us or with any of our hotels. Ms. T., thanking you again for sharing your memorable moments, the team and I henceforth look forward to the pleasure of welcoming you back in the not too distant future. Best Regards, Christian Scholtka Rooms Division Manager

Clean and dity great pool

Customer review rating 4.6/5

W. T. W. Families - 13/02/2020 Confirmed reviews ALL

Great pool access room, it was unique experience. Staff polite

Dear Tin W., We very much appreciate your comments regarding your stay at the Mövenpick Myth Hotel Patong Phuket. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alberto J. Lugo-Vina General Manager

Good location, well desgined hotel

Customer review rating 4.6/5

Irene W. Couples - 13/02/2020 Confirmed reviews ALL

Location is good, many 7-11 and drug stores nearby. Around 15 mins walk to Jungceylon. The hotel is beautiful and got free upload to pool side deluxe room. However the quilt not smell good, maybe because of the wet environment. We left message to housekeeper to change them, but seems he/she didn't catch our point.

Dear Yinghuan W., We very much appreciate your comments regarding your stay at the Mövenpick Myth Hotel Patong Phuket. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alberto J. Lugo-Vina General Manager

Great experience

Customer review rating 4.6/5

S. Couples - 12/02/2020 Confirmed reviews ALL

Staffs are welcoming and nice Food are great swimming pool is beautiful Overall, one of my very best hotel experience

Dear Tin S., We very much appreciate your comments regarding your stay at the Mövenpick Myth Hotel Patong Phuket. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alberto J. Lugo-Vina General Manager

Pool access room was ok

Customer review rating 4.6/5

Sl Couples - 11/02/2020 Confirmed reviews ALL

For some reason, I could not booked directly through the Accor website. In any case, it didn't look like being a silver member would have got me any benefits anyway. I love swimming so the pool access directly from my room was a real plus but that gave away most of the privacy as sunbeds for other guests were facing directly against our room. For the first few days, other guests who were sunbathing stared directly into our room, all day. I must thank the staff who decided a few days later that they should actually turn those sunbeds to the side. That helps but the number of sunbeds out there just questioned the point of paying premium for a pool access room. Breakfast was OK but I think they over complicated things with all those cooked to order items. They were hardly dishes on their own. The "chiefs" lost interest given the amount of orders. It would have been better to just have those items ready in the buffet and focus on replenishing as lots of items ran out. By the way, all the number plates for room numbers from the pool were one out.

Dear Mr. L., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short by not replenishing items at breakfast. The management decided to turn the sunbeds to offer more privacy and more space to walk along the sunbeds. We expect to join ALL in the near future. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Christian Scholtka Rooms Division Manager

Pleasant Stay

Customer review rating 4.6/5

Anonymous Families - 11/02/2020 Confirmed reviews ALL

Nice staff, good location

Dear Kelly M., We very much appreciate your comments regarding your stay at the Mövenpick Myth Hotel Patong Phuket. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alberto J. Lugo-Vina General Manager

location is good and area is quiet but close to busy district.

Customer review rating 4.6/5

William T. W. T. Couples - 10/02/2020 Confirmed reviews ALL

Staffs are friendly, food is ok Room is comfortable but took a long time to get the room clean (that has to change). Overall 80%

Dear Mr. T., Thank you for taking the time to share your feedback on check in time and noise. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We have reworked our manpower to ensure our rooms are ready on time. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Christian Scholtka Rooms Division Manager

Great stay

Customer review rating 4.6/5

Shanaelle Couples - 10/02/2020 Confirmed reviews ALL

Really enjoyed the stay. Great location within Pa Tong. Comfortable beds and very very clean bathrooms. Breakfast was extensive and the staff was very kind. Thank you for the hospitality

Dear Ms. Shanaelle, Warmest greetings from the Mövenpick Myth Hotel Patong Phuket. We would also like to express our gratitude for your recent experience with us. It was a pleasure to receive your excellent feedback as we continuously strive to provide impeccable services to you. We trust our hospitality brought most comfort to you at home away from home and we were delighted to read that you really enjoyed your sojourn with us. It will mean a lot to us if you may take few minutes of your time and write a review on TripAdvisor, just click on the below link: https://www.tripadvisor.com/UserReviewEdit-g297930-d16…-Movenpick_Myth_Hotel_Patong_Phuket-Patong_Kathu_Phuket.html I would also like to take this opportunity to highlight, that you may contact me personally, if I can ever be of any particular further service to you for any future stay with us or with any of our hotels. Ms. Shanaelle, thanking you again for sharing your memorable moments, the team and I henceforth look forward to the pleasure of welcoming you back in the not too distant future. Best Regards, Christian Scholtka Rooms Division Manager

Every thing was wonderful

Customer review rating 4.6/5

Natalie Families - 10/02/2020 Confirmed reviews ALL

Amazing

Dear Ms. S., Warmest greetings from the Mövenpick Myth Hotel Patong Phuket. We would also like to express our gratitude for your recent experience with us. It was a pleasure to receive your excellent feedback as we continuously strive to provide impeccable services to you. We trust our hospitality brought most comfort to you at home away from home. It will mean a lot to us if you may take few minutes of your time and write a review on TripAdvisor, just click on the below link: https://www.tripadvisor.com/UserReviewEdit-g297930-d16…-Movenpick_Myth_Hotel_Patong_Phuket-Patong_Kathu_Phuket.html I would also like to take this opportunity to highlight, that you may contact me personally, if I can ever be of any particular further service to you for any future stay with us or with any of our hotels. Ms. S., thanking you again for sharing your memorable moments, the team and I henceforth look forward to the pleasure of welcoming you back in the not too distant future. Best Regards, Christian Scholtka Rooms Division Manager

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