Grand Mercure Recife Boa Viagem 4 stars

Customer review rating 4.1/5 529 reviews

Grand Mercure Recife Boa Viagem
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Hotel extras

  • Best breakfast in the region

  • Prime location

  • Close to the main shopping centers

  • Close to the main medical hubs

  • Best section of Boa Viagem beach

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Boat excursions
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 10 meeting room(s)
  • Conventions hotel
  • Copy/print service available

Hotel location

Grand Mercure Recife Boa Viagem

Avenida Boa Viagem
4070
51021100
recife
brazil

Tel: +558132018200

Fax: (+55)8132018200

Contact email

Check-in from 15h00

Check out up to 12h00

  • By plane

    GILBERTO FREYRE At 4km / 2.49 miles

GPS :-8.125283, -34.897152

Congress centre

  • RECIFE CONVENTION 15.0 km / 9.32 mi
Congress centre

Your meetings and events

  • Unsure of the capacity needed for your event?

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  • Convert different units of measurement and make organising your events easier.

General equipment

  • WIFI access

  • Syndicate rooms

  • Airconditioned meeting room

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

Superior Apartment with 1 double bed

  • Max. number of persons: 2
  • Area: From 35 m² / 377 sq ft
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Business Desk
  • Direct dial telephone

Superior Apartment with 2 single beds

  • Max. number of persons: 2
  • Area: From 35 m² / 377 sq ft
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Business Desk
  • Direct dial telephone
Rooms

Our restaurants and bars

MANGABEIRAS

Type of cuisine: International

The Mangabeiras restaurant has a stylish and minimalist décor and specializes in a blend of contemporary international cuisine and regional gastronomy.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOBBY BAR

Non contractual photo

Guests can also enjoy the lobby bar, which is open daily from 11.30am to 11pm and serves a variety of drinks and snacks in a cozy environment.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Grand Mercure Recife Boa Viagem

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

529 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,975 reviews

Well located

Customer review rating 4.1/5

Hellen Couples - 01/04/2020 Confirmed reviews ALL

Near everything or few minutes driving to Recife Antigo, airport and all. Wifi doesnt work really well in the room. Bathroom also has some old things that need to be replaced but everything was pleasant

Good hotel in Recife

Customer review rating 4.1/5

Antonio Business - 26/03/2020 Confirmed reviews ALL

Grand Mercure Recife Boa Viagem is well located by the beach. It is 10 minutes from the Recife International Airport. Very good breakfast. Very good services.

extremely awful

Customer review rating 4.1/5

Alexandr D. Solo - 10/03/2020 Confirmed reviews ALL

It all looks like a bad joke. Have the owners of the "Mercure" brand even seen this hotel? Do you generally understand that issuing a franchise to this hotel disgraces the entire brand?

Well located

Customer review rating 4.1/5

Anonymous Business - 10/03/2020 Confirmed reviews ALL

Short stay while traveling to Garanhuns, helpful staff, good facilities.

Great experience

Customer review rating 4.1/5

Rafael M. Families - 10/03/2020 Confirmed reviews ALL

It was great, staff was nice, the place was clean, definitely consider staying there again

Nicely located

Customer review rating 4.1/5

Ovidiu-traian L. Business - 09/03/2020 Confirmed reviews ALL

Excellent service and hospitality.

Desapointed

Customer review rating 4.1/5

Roney Business - 22/02/2020 Confirmed reviews ALL

Bad experience. The rooms smell musty. Other areas of the hotel being renovated including a swimming pool and there was no information on the website about it. I requested a water in the room and it took over 30 minutes to answer.

The hotel is in well location

Customer review rating 4.1/5

Robson Z. Business - 17/02/2020 Confirmed reviews ALL

All collaborators were very kind and friendly

Wonderful stay great location

Customer review rating 4.1/5

Robert E. Couples - 06/02/2020 Confirmed reviews ALL

It was a wonderful experience and returned a few days later All team members were terrific and were so helpful

Old room, pool clerk disrespected my wife

Customer review rating 4.1/5

Marcelo B. D. C. Business - 03/02/2020 Confirmed reviews ALL

The room was very old, bathroom with old tiles.My wife requested a towel from the pool clerk, she waited for 30 minutes. After requesting the towel again for the clerk, he said it was not his problem. He was busy due to an event that was taking place at the hotel. The hotel cannot sacrifice other guests due to an event.

Great location beautiful room

Customer review rating 4.1/5

Paulette C. Families - 30/01/2020 Confirmed reviews ALL

The construction noise durning the week days was a low point on my stay

Great location

Customer review rating 4.1/5

Sonia K. Business - 28/01/2020 Confirmed reviews ALL

After 4 hours waiting at the Lobby from a flight from São Paulo that started at Los Angeles the day before I finally received the key to room 907. The bathroom in this room was in worse condition than public bathroom. The tile had mold painted over The corner of bathtub was missing The towels were dirty, smelled and had holes on them. Around the toilet there were missing grout. If the health department had come the room would have been blocked for public use. From 4:00 PM TILL AFTER 9:00pm I waited for a new room. I decided to take pictures and sent them to my family back in the USA. They told me to take the pictures and show them to the manager. After I took my phone to the Lobby and let Geraldo see them, I was moved to the beautiful newly remodeled suite 1922. I made the reservation ahead of time. I didn’t just show up and asked for a room. This whole experience was very unfortunate. I will send you the pictures I took of room 907. Sonia K. 3619 NE SPRUCE DR CAMAS WA 98607 (8…

Well located

Customer review rating 4.1/5

Roberta Business - 20/01/2020 Confirmed reviews ALL

Disappointed for paying more for a room that was not worth. The cleaning was not good the room was not as better than the other ones, paying more just for a front view, it not worth to this hotel.

Recife

TripAdvisor rating 4.0/5

CHAUTEAUHAUTEROCHE Couples - 02/12/2019 TripAdvisor review

Nice location in Recife with view on the beach. Helpful staff at the reception. Bikes to barrow if you're an Accor member. Rooms are large but run down and not sound proof. Furniture is quite minimalist. Breakfast is good.

Close to the beach, but run down

TripAdvisor rating 4.0/5

CH_fromAustria Business - 23/10/2019 TripAdvisor review

The great benefit of this hotel is the location close to the (long but slim city-beach, just across the street) and the nice view of the front side apartments to the sea (Only these rooms seem having a nice view!). The breakfast is diverse and ok, except the very low-quality café. I had two apartments (one after the other, because the first one was spoiled by water/dirt after a damage of one of the water/drainage tubes). Both rooms were not well cleaned, hairs on the floor, dirt in the corners, etc. Both rooms had issues of bad or poor maintenance. Both rooms had an unpleasant and uncomfortable light system, with no major light in the bedroom and no main switch for all lights. The rooms are equipped with the most necessary and are far from representing a cozy atmosphere. The "entrance room" to the sleeping room in the apartment is dark, unfriendly and actually does not invite for being used. In total my worst Accor/Mercure hotel experience.

Pack a lot of patience...

TripAdvisor rating 4.0/5

Petra F Business - 16/10/2019 TripAdvisor review

... and make sure you accept only one of their newest rooms: after booking a superior room for 6 nights directly through the Accor web page, I arrived and was allocated a room which surely must have been from the 1970s/80s. When I asked for a different room, I was very kindly given a room that was from the beginning of this millenium, but sitting right on top of their central generator. The last change then got me to a very nice, brand new room and it felt like I was in a different hotel. Thank you, Rafael at reception! He was also the man to finally solve the air conditioning issue (it worked after a technical guy spent 15 minutes on it, but was still noisy) in the room, after I had previously asked room service and reception for help, without any results. Apart from patience, you also need to speak Portuguese or be very lucky to find one Spanish or maybe even an English speaker at reception. However, if you call room service, you get to talk to a lovely lady with fluent English... The points given below mirror this very mixed expereince, not the last room I stayed in. Breakfast has a lot of choices and of course the location of the hotel is super!

Good value for the money

Customer review rating 4.1/5

Dayane Couples - 13/10/2019 Confirmed reviews ALL

This hotel is being refurbished. It is transitioning to a different brand, which is Grand Mercure - the former one was called AccorHotels if I'm not mistaken. The staff is helpful and attentive. Among the facilities you'll find a sauna, spa with jacuzzi( additional charge) and a decent swimming pool. The breakfast is full of delicious food with a wide range of options. I would return to this hotel if I'd pay the same amount as I did before - between r$ 150- R$ 170. The hotel is still a bit old, you can tell by the smell of the room. The bed isn't king size, the one I stayed in was a queen one. So it isn't worth more than it. At least, in my point of view.

Terrible experience

Customer review rating 4.1/5

Rod Business - 08/10/2019 Confirmed reviews ALL

Dirty rooms. There's no light. AC doesn't work. The card reader in my door run out of battery and it took one hour to fix it. How this could be a grand Mercure?

.

TripAdvisor rating 4.0/5

christianvillela Business - 05/10/2019 TripAdvisor review

The room and bathroom are dirty and noise. The TV wasn´t working. The Window don´t close. Describe the service you experienced Tell us how you liked the room Talk about the location & amenities Say what you liked best & least

The worst Room

Customer review rating 4.1/5

Carlos Couples - 30/09/2019 Confirmed reviews ALL

The Room is a shame, very old furniture. The windows are not closing so there is not isolation. The shower curtain was dirty and smelling like fungus. Very bad experience I will not recommend this hotel The Mercure hotels has similar standards around the world but this one is not a he case Really shocking

Dear Mr. Clavijo, Thank you for taking the time to share the details of your stay with us at Grand Mercure Recife Boa Viagem! I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. The entire Hotel is undergoing an overall renovation because of the Rebranding. Soon it'll be all renovated We're waiting you back next time you return to recife to offer you such an amazing experience at the NEW Grand Mercure Recife Boa Viagem Sincerely, Karoline Oliveira Front Desk Manager
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