Mercure Rayong Lomtalay Villas & Resort

Mercure Rayong Lomtalay Villas & Resort 4 stars

Customer review rating (ALL Rating) 4.3/5 276 reviews

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Hotel extras

  • New beach Destination

  • Local experience

  • Large Meeting Facilities

  • Pet Friendly

  • The trendiest destination beach resort

ALLSAFE approved hotel

Hotel location

Mercure Rayong Lomtalay Villas & Resort

289 Moo 3 Tambon Kram, Amphur Klaeng, Thailand
21190 RAYONG
Thailand

GPS:12.643958, 101.636655

Telephone +66 38 648 999

Fax +66 38 648 666

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Bar
  • Meeting rooms
Near the property
  • Car park

Your meetings and events

Located on the beach side of the resort, Meeting facilities offer an outdoor terrace with panoramic ocean view and meeting space with daylight. Perfect for business and Leisure groups; Family reunions; Team Buildings or weddings. Located on the garden side of the resort, Meeting facilities offer an outdoor terrace with access to garden and meeting space with daylight. Perfect for business and Leisure groups; Family reunions; Team Buildings or weddings.

Room descriptions and layouts

2 

meeting rooms

From 1 to 300 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

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Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  276 reviews

TripAdvisor Rating  4.0/5  5 reviews

nice resort but since soft opening, it has get worse

Customer review rating 2.5/5

Chris B. Couples - Confirmed reviews ALL

this was the second stay since our first in August during soft opening; unfortunately management has failed to improve the resort; just in opposite, there are now many shortcomings - suite reservation offered free soft drinks from Minibar; staff told us, that this is a mistake... - several items in room service menu not available - restaurant: further items not available - burger was overcooked and inedible - suite has a nice and large balcony and huge bathroom, but living/sleeping is very small and not even a working desk available - swimming pool not properly maintained staff was friendly and tried to do their best but poorly managed!

Good location

Customer review rating 4.0/5

Jitpinya T. Couples - Confirmed reviews ALL

Good location, and Pet Friendly Hotel. We’re stayed 2 nights in Executive room without terrace. Executive room is tiny and clean but the shower room and toilet too small. The pool is only 1.2m. deep and not large. We added breakfast for 2 pax, which is so-so and basics buffet bf severed. The outdoor parking lot is limited. The restaurant menu for lunch and dinner was not much choice, no seafoods grilled during my stay. There will be buffet on Saturday only. However, most of staff members are quite friendly and great service.

Dear Jitpinya T., Thank you for your amazing review and glad to read that you have fully enjoyed the resort facilities Rest assured that your very encouraging and motivating comments will be shared to our front desk Heartists. It is our sincerest hope that you will travel back to Rayong in the future and would be a real pleasure to host you here in Mercure Rayong Lomtalay Villas and Resort again. Yours Sincerely, Duangkamol Kongsuwan (Ms.) Front Office Manager

A perfectly splendid beach stay.

TripAdvisor rating 5.0/5

PPL070794 Friends getaway - TripAdvisor review

A thoroughly enjoyable experience. The location is perfect, straight on to the beach, no road to cross. The pool is beach side . Great ambiance both during the day and in the evening, loved the green lights of the squid fishing boats twinkling on the horizon. Room spacious, great bathroom with freestanding bath and rainshower. Restaurant was excellent, good range of food catering to all tastes and huge variety of breakfast food. Staff were polite, helpful ,efficient and suggested great activities for us: an island boat trip (snorkelling, saw lots of fish) and riding a sa-ling ( motorbike with attached seats). Fantastic fun.

Magnifique design

TripAdvisor rating 4.0/5

Clemda Friends getaway - TripAdvisor review

Les architectes ont construit cet hôtel dans un magnifique design, piscine bungalow, etc... L'endroit est tout simplement magnifique. Par contre aucune idée pratique pour les chambres, c'est vrai que ce n'est pas la première fois que les architectes ne font preuve d'aucun sens pratique!!! Un lavabo dans la chambre, aucun suspens pour les serviettes, les lampes à contre-jour pour les dames qui désirent se maquiller, etc.. Vous constaterez que ce n'est que sur le pratique que je m'explique et qui n'a rien à voir avec d'autres critères. A bon entendeur...

Okay stay - so much potential.

Customer review rating 2.5/5

Daryl L. Couples - Confirmed reviews ALL

Overall was an okay stay. Villa was nice with bathtub but having the rocks in the room was uncomfortable. I accidentally stepped on the rocks more than a couple of times. Bathroom water pressure was weird, sometimes high pressure and then less pressure. Hot water also not consistent. F&B only has 2 offerings: one all day dining and one bar. We went for the Saturday Seafood buffet and the best dish was the a la minute Penne Pesto. Goes to show how fresh (or un-fresh) the seafood was. Grilled seafood arrived cold. Food on the buffet line was cold. For desserts, only fruits and 1 kind of cake and 1 Thai dessert available. No ice cream available. Breakfast I asked for orange juice one morning since it wasn’t on the buffet line and they said no orange juice available, but the next morning orange juice available so not really sure why they couldn’t have offered me a glass on the first morning. Again food (sausages and bacon) were cold. Pool side bar decent happy hour selection. Spa was fantastic. We went on both of our days during our stay. Excellent technique. Please thank both spa therapists on our behalf. Nice pool with good view but the beach was so so. Sometimes the tide was too high so there wasn’t really a beach. But I understand the hotel has no control over this. Lots of seafood restaurants just a walking distance nearby. Service was okay. Nothing to complain about but nothing outstanding. Best part of our stay was that it is a pet friendly hotel. Our chihuahua loved it. Overall like I mentioned, an okay stay. They have a lot of potential to do so much better.

Dear Perng Daryl L., Thank you for taking the time to tell us about your experience at the Mercure Rayong Lomtalay Villas & Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Duangkamol Kongsuwan (Ms.) Front Office Manager

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Other web-users rate our hotel

  • 71 reviews 6.7/10 Location
  • 133 reviews 6.2/10 Room
  • 133 reviews 7.9/10 Service
  • 71 reviews 5.5/10 Food
  • 62 reviews 9.2/10 Vibe
  • 57 reviews 6.3/10 Cleanliness
  • 43 reviews 5/10 Amenities
  • 36 reviews 5.4/10 Breakfast

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