Ibis Styles Palermo Cristal Hotel 4 stars

Customer review rating 4.2/5 120 reviews

Ibis Styles Palermo Cristal
See on a map
+ 10 Services

Hotel extras

  • We welcome you safely, thanks to our Covid-19 protocols

  • Discover sicilian food and wines at Cristal Bistrot (open for dinner)

  • Starting point to discover the city and western Sicily

  • Comfortable meeting rooms for meetings and coworking

  • Free WiFi throughout the property and web corner

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air Conditioning
  • Airport shuttle Paying
  • Languages spoken at the hotel
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
Business services
  • 3 Meeting room(s)

Hotel location

Ibis Styles Palermo Cristal

Via Roma 477 A
90139 palermo
italy

Tel: +390915070649

Fax: (+39)091/5070655

Check-in from 14h00

Check out up to 12h00

  • LINA 101 :  101 VIA ROMA

  • By plane

    FALCONE BORSELLINO At 25km / 15.53 miles - Shuttle paying

  • By plane

    FALCONE BORSELLINO At 25km / 15.53 miles - Shuttle paying

  • By boat

    PORT At 1.2km / 0.75 miles

  • By car

    VIA ORETO At 6km / 3.73 miles

  • By train

    PALERMO CENTRALE At 4.4km / 2.73 miles

GPS :38.124509, 13.35949

Congress centre

  • FIERA MEDITERRANEO 4.0 km / 2.49 mi

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 90 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

Our accommodation(s)

Cozy, modern and comfortable, equipped with a comfortable bed and a functional bathroom, our rooms offer everything you need for a pleasant stay.

Our restaurants and bars

CRISTAL RESTAURANT

Type of cuisine: Mediterranean

At Cristal Restaurant we have chosen a selection of dishes inspired by the local Mediterranean tradition with ingredients at KM0. We also await you in our lounge for a drink, an aperitif or a light lunch.

  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed
  • Sunday Closed

CRISTAL BISTROT

Non contractual photo

  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed
  • Sunday Closed

Our guest reviews for
Ibis Styles Palermo Cristal

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

120 reviews

tripadvisor

TripAdvisor Rating 3.5/5

743 reviews

well located, large room, only breakfast slowly served and poor quaity

Customer review rating 4.0/5

Sebastien L. Families - 28/09/2020 Confirmed reviews ALL

everything was ok, large room, Negative over the breakfast slowly served and poor quaity

Dear Guest, Thank you for taking the time to share your feedback. We are facing a new approach to the breakfast service, we hope to welcome you back to our hotel very soon and show you our improvements! Sincerely, Ivano Ferazzoli, Hotel Manager

Its clean

Customer review rating 3.0/5

Anonymous Business - 28/09/2020 Confirmed reviews ALL

Everything really average. Nothing special.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Ivano Ferazzoli, Hotel Manager

Well located

Customer review rating 4.0/5

Filippo Families - 15/09/2020 Confirmed reviews ALL

All was good and in accordance with the expectations, very good relation between quality and cost. The only negative notes I recorded is about the information I inserted into the note during my reservation at hotel web site (where I asked, if possible, to have the room in advance respect to 14.00 since I plan to arrive about 13:00 o'clock) that at reception, when I arrived, they shown to have no read at all since they said me no note and read it just in front of me.

Dear Filippo A., We very much appreciate your comments regarding your stay at the ibis Styles Palermo Cristal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ivano Ferazzoli, Hotel Manager
Customer review rating 3.0/5

Anna Families - 05/09/2020 Confirmed reviews ALL

Nice staff. Very tired and noisy rooms.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Ivano Ferazzoli, Hotel Manager

Well located hotel in Palermo

Customer review rating 4.5/5

John Couples - 29/02/2020 Confirmed reviews ALL

Very pleasant stay in a hotel where the reception staff were excellent.

Dear John, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ivano Ferazzoli, Hotel Manager
Customer review rating 4.0/5

Anonymous Families - 09/01/2020 Confirmed reviews ALL

Standard as always. I know what to expect at your hotel chain.

Dear Vincent A., We very much appreciate your comments regarding your stay at the ibis Styles Palermo Cristal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ivano Ferazzoli, Hotel manager

Perfect location nice staff

Customer review rating 3.5/5

Saeed Friends - 10/12/2019 Confirmed reviews ALL

Perfect location nice staff but the hotel is to old and needs to updated

Dear Saeed A., We very much appreciate your comments regarding your stay at the ibis Styles Palermo Cristal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are restyling the whole property, please come back to check the improvements awlays in progress. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ivano Ferazzoli, Hotel Manager

Average satisfaction

Customer review rating 3.5/5

Marcelo Couples - 03/12/2019 Confirmed reviews ALL

Hotel location, cleanliness, and breakfast are positive points. Slow Wi-Fi and specially the thin walls are negative points.

Dear Marcelo L., We very much appreciate your comments regarding your stay at the ibis Styles Palermo Cristal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ivano Ferazzoli, Hotel Manager

Not ibis hospitality

Customer review rating 3.0/5

Ioannis Friends - 12/11/2019 Confirmed reviews ALL

This hotel didn’t seem to be like all other ibis hotels I visit. Very old rooms. Old facilities. Air condition smell.

Dear IOANNIS S., Thank you for taking the time to tell us about your experience at the ibis Styles Palermo Cristal. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ivano Ferazzoli, Hotel Manager

Grigore

Customer review rating 4.0/5

Grig G. Couples - 09/11/2019 Confirmed reviews ALL

Ok price vs.quality

Dear Grigore G., We very much appreciate your comments regarding your stay at the ibis Styles Palermo Cristal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ivano Ferazzoli, Hotel Manager

hope to be there à gain very soon

Customer review rating 3.5/5

Fiat T. Friends - 30/10/2019 Confirmed reviews ALL

please test the dinner in the Hotel restaurant - good food

Dear Peter F., We very much appreciate your comments regarding your stay at the ibis Styles Palermo Cristal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ivano Ferazzoli, Hotel Manager

Right Location and very friendly front desk staffs.

Customer review rating 4.0/5

L. E. H. Solo - 27/10/2019 Confirmed reviews ALL

Very friendly staffs and good set of breakfast offer. Good location for vacation because all the tourist spots are nearby.

Dear Eng H. L., We very much appreciate your comments regarding your stay at the ibis Styles Palermo Cristal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ivano Ferazzoli, Hotel Manager

good

TripAdvisor rating 5.0/5

Ginta Z Solo travel - 11/04/2019 TripAdvisor review

It was my first trip to Palermo and my first stop at the Ibis Cristal hotel. It was very good because the room was warm, not common in hotels in Italy in the spring. I was a little worried that the hotel is far from the historic center and Palermo Centrale, but no problem, you can buy a daily ticket and drive 101 or 102 buses. The hotel room is clean, cleaned daily, fresh towels. Nice and responsive staff. Good breakfast with warm food.

Dear Ginta Z, it is a truly pleasure to read your review, our aim is to offer hospitality in every sense, to feel welcome all the guests that trust in us and choose the ibis styles Cristal Palermo for their staying in our charming city, awaiting for your next experience in Palermo, my kindest regards, Ivano Ferazzoli, Hotel Manager

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby