Mercure Hangzhou Qianjiang 4 stars

Customer review rating (ALL Rating) 4.6/5 19 reviews

ALLSAFE approved hotel

Mercure Hangzhou Qianjiang (Opening May 2018)
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+ 17 Services

Hotel extras

  • Mercure Hangzhou Qianjiang offers free High Speed Internet Access and WiFi for all the rooms.

  • Most of the rooms at the hotel offer city and river views.

  • Most of the rooms overlook the Qianjiang Central Business District skyline.

  • The hotel has a comfortable seating area at the lobby.

Hotel location

Mercure Hangzhou Qianjiang

52F Building 2
Fortune And Finance Center
No 37 Eastern Jiefang Road
310020 hangzhou

Fax: (+86)571/28035866

Check-in from 12h00

Check out up to 12h00

  • By plane

    HANGZHOU INTL A P At 25km / 15.53 miles

  • By car

    G25 HANGZHOU At 17km / 10.56 miles

  • By train

    CITIZEN CENTER At 0.4km / 0.25 miles

  • By train

    HZ CITY STATION At 3km / 1.86 miles

GPS:30.242981, 120.210873


  • BOCOM 1.5 km / 0.93 mi
  • CCB 0.2 km / 0.12 mi
  • CHINA TELCOM 0.8 km / 0.5 mi

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms


Cui Yuan Restaurant is located on level 52 and features superb views of the river. It offers guests authentic Hong Kong cusine, business set menus, international and local dishes. French breakfast is also served here.

Your meetings and events

Room descriptions and layouts

meeting room

From 1 to 10 


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  • Convert different units of measurement and make organising your events easier.

  • Podium

  • Day light

  • WIFI access

  • Video equipment

  • Airconditioned meeting room

  • Overhead projector

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Each cosy room at Mercure Hangzhou Qianjiang includes quality beds, a mini bar, safe box, comfortable seating area, complimentary High Speed Internet Access and WiFi. Most of the rooms overlook West Lake, Qiantangjiang river and the Qianjiang Central Business District skyline.

Our guest reviews for
Mercure Hangzhou Qianjiang

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

19 reviews

TripAdvisor Rating 4.0/5

9 reviews

I would say just satisfied.

Customer review rating 3.5/5

Anonymous Business - 09/10/2019 Confirmed reviews ALL

I would say I have stayed almost 200 days in your hotel in the past 14 months. The experience is sometimes good and sometimes it is poor. It ranges from cleaners that still enter the room when DND is on and the sign is posted on the door. Room 5456 have the main ceiling light broken for more then few months even I told reception. Overall the rooms are not very clean, you have dust and stains everywhere. Each time i stay my first day is properly cleaning the room myself since each stay is 2-3 weeks. After 14 months many rooms have damages or loose tiles to broken doors or pieces of interior falling apart. The fabric of the lounge chair in room 5458 is torn. Many times after making up the room some towels are missing.

BAsic : clean, necessary equipment, good hotel for buisiness not for family week end

Customer review rating 3.5/5

Xavier T. Families - 12/08/2019 Confirmed reviews ALL

Nice environnement, well located near citizen service center and other buisiness building. But the restaurant food is not good, the room are badly sound-rpoof. Te first night I heard the shower of the neighbour early in the morning... The professionnal hotel staff upgraded us in an other room from which the next morning it was the TV of the neighbour that I could hear... Appart from noise the room are nice, well arranged, mordern. The basic one are not too big but enough for what is needed. The upper one are confortable, some bear a mezzanine with a large simple bed for kids or even adult, quite rare type of room., nice.

location in CBD

Customer review rating 4.0/5

T. F. Business - 12/08/2019 Confirmed reviews ALL

location was comfortable in the CBD for my need. breakfast was not enough variety for western guests. no cheese at all. poor...


Customer review rating 5.0/5

Conte D. Solo - 10/06/2019 Confirmed reviews ALL

Very nice hotel and wonderful staff made everything a perfect stay.For sure I will book for my next trip


TripAdvisor rating 4.0/5

Vacation54780651614 Family - 01/03/2019 TripAdvisor review

Nice hotel perfectly located easy to access. The hotel being quite new is very good. and and clean. Unfortunatelly no staff speak English in this hotel which is a bit surprising for an international brand and 4 stars.

business traveller

TripAdvisor rating 3.0/5

evilone5 Business - 28/10/2018 TripAdvisor review

long wait at reception at check in at about 9.30 pm only one member of staff on coping with about 5 guests at the same time. The Bar was shut although it was advertised as still being open. I was served but it was really expensive - the most expensive bar in a hotel I have ever stayed in & I've stayed in luxury 6 star hotels who charge a lot less.No mini bar in bedroom, no room service although I'd paid extra for a room with a mini bar knowing I would be late in.

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