Mercure Suzhou Downtown 4 stars

Customer review rating 4.6/5 91 reviews

Mercure Suzhou Downtown
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+ 16 Services

Hotel extras

  • Near by Suzhou railway station

  • Located in Pingjiang commercial square

  • Subway station near to hotel

  • Opposite the hotel is Wanda commercial square

  • The hotel is only 2 kilometers away from Suzhou administrative center

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Leisure and activities
  • Fitness centre
Business services
  • 1 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Suzhou Downtown

3189 Renmin Road Gusu District
Suzhou Jiangsu Province
215000
suzhou
china

Tel: +8651262651266

Fax: (+86)512/62851266

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    SHANGHAI HONGQIAO At 85km / 52.82 miles

  • By train

    SUZHOU STATION At 1.5km / 0.93 miles

GPS :31.339544, 120.613214

Companies

  • BCM 0.1 km / 0.06 mi
  • CCM 0.3 km / 0.19 mi
  • CHINA TAIPING 0.3 km / 0.19 mi
  • CMB 0.1 km / 0.06 mi
  • HUAXIA BANK 0.1 km / 0.06 mi
  • WANDA SHOPPING MALL 0.3 km / 0.19 mi
Companies

Your meetings and events

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

General equipment

  • Screen

  • Lectern

  • Day light

  • Airconditioned meeting room

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

能容纳80人以内的会议,音响,投影仪等会议设备。

Standard Room with 1 King-Size Bed

Accessible room
  • Max. number of persons: 3
  • Area: From 24 / 258 sq ft
  • Views: Patio *
  • Most of the accommodation: PRIVATE_POOL *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard Room with 2 Single Beds

Accessible room
  • Max. number of persons: 3
  • Area: From 20 / 215 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with 2 Single Beds

Accessible room
  • Max. number of persons: 3
  • Area: From 22 / 237 sq ft
  • Views: Patio, City side, River side *
  • Most of the accommodation: PRIVATE_POOL *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Single Beds

Our restaurants and bars

SU GARDEN

Type of cuisine: International

Our restaurant on level 5, features a French breakfast corner and blends Eastern delicacies with Western gourmet food. Our delicious and healthy breakfast helps our guests to start each day energised. It is also available for events of up to 70 people.

LOBBY LOUNGE

Non contractual photo

Our Lobby Lounge on the ground floor draws guests in with tantalising fragrance of coffee and premium red wines available exclusively at Mercure hotels. Indulge in the lingering aftertastes, as the elegant surrounding melts your stress away.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure Suzhou Downtown

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

91 reviews

tripadvisor

TripAdvisor Rating 4.0/5

19 reviews

Mercure Suzhou

TripAdvisor rating 4.0/5

Jolene1234 Couples - 01/12/2019 TripAdvisor review

this new hotel's main entrance not facing the main road and the nearby construction posed a safety hazard walking to the station. When approached the drivers or people near to the hotel, they are not awared of this hotel.

Very good hotel that will improve when neighborhood improves.

TripAdvisor rating 4.0/5

TP5032 Solo travel - 08/11/2019 TripAdvisor review

Main issue with hotel is finding it. As it is at the rear you need to search for signs high up to find the building and go to the rear of that building. Once found, the hotel is all I required. Check was quick. No mention of Accor Silver benefits..... so a little disappointed with that. Room was a good size. Lighting took a little getting used to. High tech. Hotel, once you figure out relationship with subway was convenient to use. Taxi's are cheap so used I used quite often. Breakfast as good but not fantastic. Food was a bit generic. Have a programmable coffee machine but only having American coffee option not so good. The main issue is the area is a bit dead. Many empty buildings and quite a lot of road building detract from the area. Go to the Shopping Centre diagonally across from building is best option. I was very happy staying at hotel and would highly recommend.

Stay in Mercury Suzhou Railway Station

Customer review rating 4.6/5

Barry L. Solo - 17/08/2019 Confirmed reviews ALL

This is a new and cost hotel which is quite closed to Suzhou Raikway Station. Plenty of hotel free parking and nice room facilities. Room is quite big but the only deficiency is the basin is put outside the bathroom and very closed to the bed. Highly recommend to everybody who like a silent and cosy environment.

Super noisy

Customer review rating 4.6/5

C. Z. Couples - 17/06/2019 Confirmed reviews ALL

Always noisy

The best stay ever

Customer review rating 4.6/5

Z. Z. Business - 01/04/2019 Confirmed reviews ALL

I have stayed in more than 10 Mercure hotels in different countries, the stay at SuZhou downtown is the best so far! Mark and his team (there is a receptionist guy in particular, I don't remember his name, sorry) provided excellent services, gone extra mile to ensure my stay was pleasant and flawless, and from what I can see they are professional and hospitable too every customer. They helped me with travel tips, ordering taxi..... The hotel itself is full of merits too, brand new, great location is great, 5 mins walk to metro station and 5-10 mins walk to several shopping centres and supermarkets. The hotel has outstanding facilities and value for money! Definitely will recommend to everyone, and will come back again if I visit Suzhou! Thanks for everything! 在不同国家起码住过10个美居了,这一间是最棒的!经理Mark和他的团队(尤其是一个微胖 中发小伙子)都是无比的热情好客又专业,帮助我打车,告诉我旅游信息……等等,从我眼见,他们对每个客人都非常礼貌友好!酒店本身很新,设施和设计都很棒,位置很好,几分钟就能走到地铁,商场和超市,性价比也是超级高!如果再来苏州一定再住,也诚恳推荐这家!

satisfied

Customer review rating 4.6/5

Roger Solo - 24/03/2019 Confirmed reviews ALL

Basically is good, but cleaning have a room to improve.

value for money

TripAdvisor rating 4.0/5

kokbengl2017 Business - 19/03/2019 TripAdvisor review

This is a new hotel. It is just one station away from Suzhou Railway. There is a subway station which is about 5 minutes walk from the hotel which makes commuting easy. The room has a nice balcony and the room is well decorated. Only setback is the breakfast is a little short of ideas. Good value for money.

TRAVEL TO SUZHOU

TripAdvisor rating 4.0/5

Vacation54780651614 Family - 01/03/2019 TripAdvisor review

Very clean and brand new hotel close to the metro Very nice staf who have a lot of kind attention to the guests Unfortunaetally the lobby was not heaten enough that was a downside to stay at the bar...

helpful

Customer review rating 4.6/5

Tracy P. Friends - 13/02/2019 Confirmed reviews ALL

staff are all very friendly, can feel they had good trainning, felt some same feeling when I were stay in overseas. This is different.

good hotel

Customer review rating 4.6/5

Zhao Y. L. Business - 27/01/2019 Confirmed reviews ALL

All staffs are friendly!The hotel is so beautiful!Receptoonist is professional! Especially for Kevin,he is helpful and professional! I will be back!

Pleasant stay

TripAdvisor rating 4.0/5

elena_april Solo travel - 04/11/2018 TripAdvisor review

The hotel is pretty nice.Rooms are comfortable and very new. Pleasant design.Had a quite stay for a night. Very friendly girls at the Reception. Made the guests feeling welcomed. Thank you for your smiles! ))Exceptional thanks to the Guest Service Manager Kevin for very attentive and kind service. Really appreciate it. Very professional attitude and customer care. You made my stay very memorable. Would love to come back

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