Novotel Okinawa Naha Hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 2,311 reviews

ALLSAFE approved hotel

Information message

Novotel Okinawa Naha
See on a map
+ 18 Services

Hotel extras

Novotel Okinawa Naha is an mid-scale 328 room hotel. In addition to a Japanese restaurant and all day buffet dining, the hotel features 3 banquet rooms, an Infinity Pool, a gym and a Kid's Club to cater to all of your needs.

Hotel location

Novotel Okinawa Naha

40 Matsugawa
Naha
902 0062 okinawa
japan

Fax: (+81)98/8865591

Check-in from 15h00

Check out up to 11h00

  • NAHA BUS:  125 NOVOTEL OKINAWA NAHA MAE

  • By plane

    NAHA INTL AIRPORT At 7.7km / 4.78 miles

  • By car

    NAHA INTER CHANGE At 3.6km / 2.24 miles

  • By train

    YUI RAIL ASATO At 1.3km / 0.81 miles

GPS:26.219193, 127.706718

Companies

  • BANK OF JAPAN 2.4 km / 1.49 mi
  • NAHA CITY OFFICE 3.5 km / 2.17 mi
  • PREFECTURAL OFFICE 3.0 km / 1.86 mi

Hotel services

Check-in from - Check out up to

In summary
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Your meetings and events

L'Arbre, the largest banquet room, can hold up to 540 guests.Le Ciel, which can hold up to a maximum of 430 guests, can be partitioned to cater to smaller functions.Le Vent can hold up to 290 guests for banquets and meetings.

Room descriptions and layouts

meeting rooms

From 1 to 540 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Videoconferencing

  • Podium

  • Day light

  • WIFI access

  • Syndicate rooms

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Standard Room, 2 Single Beds - Non Smoking This room is 24 m² in size and features 2 single Simmons beds, complimentary WIFI, bathroom, bath amenities, slippers, night wear, bottled water and coffee set. It accommodates up to 3 persons. Deluxe Room, 2 Single Beds - Non Smoking This room is 34 m² in size and features 2 single Simmons beds, complimentary WIFI, bathroom, bath amenities, slippers, night wear, bottled water and coffee set. It accommodates up to 4 persons.

Our guest reviews for
Novotel Okinawa Naha

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

2,311 reviews

TripAdvisor Rating 4.0/5

130 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

very cordial staff

Customer review rating 4.5/5

Gopinath B. Families - 29/11/2021 Confirmed reviews ALL

extremely statisfied with the conversations that i had with various staff members.

We very much appreciate your comments regarding your stay at the Novotel Okinawa Naha. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Enjoyable stay

Customer review rating 3.5/5

Awing Friends - 27/10/2021 Confirmed reviews ALL

The pool was very nice but it would be better if there are drinks and food available. The room was cosy and clean. Location wise is not the most convenient but I wanted the peace and quiet so I was very happy about it. Overall it was a pleasant experience.

We very much appreciate your comments regarding your stay at the Novotel Okinawa Naha. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stay, good ambiance

Customer review rating 4.0/5

Jishad M. Families - 18/10/2021 Confirmed reviews ALL

It was very nice and fun.The pool was fun!Also very pretty.The food tastes nice.

We very much appreciate your comments regarding your stay at the Novotel Okinawa Naha. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stay

Customer review rating 5.0/5

Anonymous Solo - 22/09/2021 Confirmed reviews ALL

Clean room, nice view, delicious food and your clews are so kind

We very much appreciate your comments regarding your stay at the Novotel Okinawa Naha. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Excellent location

Customer review rating 5.0/5

Angie Families - 08/09/2021 Confirmed reviews ALL

Very pleasant hotel. Staff was friendly, helpful, and attentive. Food was excellent. Our room was comfortable and we all enjoyed the infinity pool.

We very much appreciate your comments regarding your stay at the Novotel Okinawa Naha. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Very nice and good staffs,well located,and very clean

Customer review rating 5.0/5

N. F. Solo - 02/09/2021 Confirmed reviews ALL

I love everything!Nice and clean hotel!I love the staffs too!I will choose again and again this hotel NovotelVery satisfied☆☆☆☆☆☆☆☆☆☆

We very much appreciate your comments regarding your stay at the Novotel Okinawa Naha. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

nice outdoor pool, with clean room

Customer review rating 4.5/5

Anonymous Solo - 09/07/2021 Confirmed reviews ALL

A very clean room, comfortable enough to relax. An outdoor pool had nice view and volume. The Gourmet bar was cozy and nice grab&go meals for acceptable price. Although the location isn't perfect for travelers without a car, the convenience store in the hotel covered it. The only thing I want them to improve is the booking. Why do ALL application shows no terrace room or better rooms when OTA shows it.

We very much appreciate your comments regarding your stay at the Novotel Okinawa Naha. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located, great friendly staff

Customer review rating 4.0/5

Ben N. Solo - 30/06/2021 Confirmed reviews ALL

Rooms were great, everything you need for short stay. Good was awesome

We very much appreciate your comments regarding your stay at the Novotel Okinawa Naha. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good Stay

Customer review rating 4.0/5

Santanu Friends - 25/06/2021 Confirmed reviews ALL

It was very nice trip. Room was clean. But We noticed weird smell in the evening something like cigarette smoke or something. We were too lazy to complain. The smell went down in couple of hours. Other than that it was a perfect stay. The food was very good.

Thank you for taking the time to tell us about your experience at the Novotel Okinawa Naha. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Location, facilities and staff.

Customer review rating 5.0/5

Yoshinori I. Business - 21/06/2021 Confirmed reviews ALL

I was entirely satisfied with marvelous setting of NOVOTEL Naha for my business trip.

この度は、ノボテル沖縄那覇でのご宿泊に関します、貴重なご意見・ご感想をお聞かせいただき、誠にありがとうございました。また高評価を頂き重ねてお礼申し上げます。 今回頂戴いたしましたご意見・ご感想をもとに、更なるサービスの向上に尽力してまいります。 またのご宿泊をスタッフ一同、心よりお待ち申し上げております。

Great stay

Customer review rating 5.0/5

Doug B. Friends - 11/05/2021 Confirmed reviews ALL

Very friendly staff. Great food.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Nice family stay

Customer review rating 5.0/5

Xavier L. Families - 08/05/2021 Confirmed reviews ALL

Great room for a family with 2 children. 4 beds were prepared in the room with still plenty of space to move around. Very friendly staff and always smiling. Great breakfast and an amazing infinity pool.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Friendly staff

Customer review rating 5.0/5

Yoshinori I. Business - 21/04/2021 Confirmed reviews ALL

It was entirely pleasant stay. Nice view semi-hilltop location, friendly staff and room interior design.

We very much appreciate your comments regarding your stay at the Novotel Okinawa Naha. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Comfortable Residing

Customer review rating 5.0/5

Kunal N. Families - 02/04/2021 Confirmed reviews ALL

We had a comfortable stay. Staff at reception were warm and hospitable. Family mart and coin laundry were helpful and convenient amenities. I only wish that swimming pool timings were more flexible. 09… were not comfortable time for a leisure traveler who is out for sightseeing.

We very much appreciate your comments regarding your stay at the Novotel Okinawa Naha. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Nice stay for vacation.

Customer review rating 5.0/5

Kyaw M. S. Families - 29/03/2021 Confirmed reviews ALL

hotel location is near shurijo and kokusai dori. location is good. hotel staffs are kind and attentive. Liked room design, restaurant design, and Food. Convenient as hotel staff park the car for me, and fetch the car when we go out.

We very much appreciate your comments regarding your stay at the Novotel Okinawa Naha. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Nice Stay

Customer review rating 5.0/5

Ellie Solo - 18/03/2021 Confirmed reviews ALL

Swimming pool opened already. Although opened only on weekends, the Teppanyaki restaurant was very nice. Reasonable and staff being very friendly. Gym was also clean and nice.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

good stay

Customer review rating 4.5/5

Tkimura Business - 15/01/2021 Confirmed reviews ALL

GOOD location and view it was! Cleaned room was much satisfied with me. staff are also great attentive.

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

good breakfast & stay

Customer review rating 4.0/5

Hari S. Families - 03/01/2021 Confirmed reviews ALL

Was satisfied with the stay, good one.

We very much appreciate your comments regarding your stay at the Novotel Okinawa Naha. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

My trip in Okinawa.

TripAdvisor rating 5.0/5

pairojtipamart Friends getaway - 05/01/2020 TripAdvisor review

This is my first time in Okinawa. The island is rich of Chinese and Japanese culture. I also love to try local foods here. My highlight was whale watching,not in the ocean, but in the huge tank at Okinawa Churaumi Aquarium. Of course my mission has been completed. I actually stayed at Novotel Okinawa Naha. The hotel front desk staffs were so helpful and friendly. The breakfast was so nice and varieties. Unfortunately it was very crowed every morning, I had to queue and wait. You can take a public bus only 2 stops to Asato Monorail station, very convenience.

Dear Valued Guests, Greeting from Novotel Okinawa Naha. Thank you very much for staying at Novotel Okinawa Naha and thank you for leaving a comment on Trip Advisor and shared your experience to us. We are so happy to hear that you enjoyed Okinawa Churaumi Aquarium. We hope to see you again at Novotel Okinawa Naha during your next trip to Okinawa. Best regards,

Nice service!

TripAdvisor rating 5.0/5

Fearless10816684208 Family - 21/03/2019 TripAdvisor review

Good communication from staff! Good in hospitality, good to have a Family Mart in hotel. Mattress is perfect and comfy, can go in deep sleep within seconds! Shower and bath facilities are so perfect! Love this hotel, and definitely will go again!

Dear Valued Guest, Thank you very much for taking the time to fill out our Guest Questionnaire based on your stay with us. Your comments and feedback are important to us, and we sincerely thank you for sharing them with us. You have our promise that we will continue to work towards seeking new opportunities to learn and grow hopefully maturing into a hotel that you will look forward to returning to again and again. Your kind words towards our staff have been shared with them, and they will no doubt be greatly encouraged by them as they continue in their efforts to provide the best service possible to our guests. Should there be any way that we may be of further assistance to you, please do not hesitate to contact us at any time. We truly look forward to welcoming you back again in the near future. Best regards,

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

Mercure Okinawa Naha

3 stars

At 3.1 km

See the hotel