The Sebel Brisbane Margate Beach 4.5 stars

WE had a great room, fantastic service and enjoyed the friday night happy hour and entertainment. Hotel well located near the beach so we could cycle along the cycle paths. Only issue we had was with some of the food entrees. My husband had calamari the first night which was like chewing rubber bands and the second night had to send the oysters back as they were very old and did not taste good. Would suggest only offering oysters on weekends or during periods of high demand. thanks for a great stay

I stayed for business but was looked after by staff very well. Beautiful food and comfortable bed

Coukdnt have asked for a better experience from start to finish the room was immaculate and the staff are amazing

We were happy with the room layout, the service and the facilities.

I arrived late and had to leave early but I had a lovely relaxing stay. The room was clean and really quiet and the service both at reception and in the restaurant was great. I will definitely return and maybe stay longer next time.

The room was great along with amenities however I feel your F&B staff need to be a little more prepared on the weekends when the weather was how it was and you are located where you are.

From our arrival front desk staff were outstanding, our room was perfect and the food was exceptional

Check-in staff member was not very personable. Food in restaurant was good and the view to the ocean was lovely. Wind noise in room (under door) was very loud (weather outside was quite windy during our stay) - filled out maintenance request. ON checkout we were asked if we consumed anything from the minibar. We did not consume anything from the minibar but received a phone call later during the day after check-out questioning us and saying a bottle of wine and a Sprite were missing. We did not think we should carry out an in inventory of what should be in the bar fridge. We felt quite upset about this after what had been a much-needed break away. The room service did not give us any replacement milk on the Saturday - we only discovered this on Sunday morning when making a cup of tea.

I had several nights here with my 3 year old grandson. I enjoyed the convenience of the beach across the road, and the easy accessibility to the Margate and redcliffe foreshore . The check in was easy and friendly, free parking was very much appreciated and our room was clean and comfortable. We enjoyed a meal at the restaurant which has a lovely setting and outlook. I happened to be there when we were evacuated due to a fire alarm. My other little grandchild was staying overnight, so trying to get two little ones out on my own was quite traumatic. There was no help from the other guests on my floor, and no help from the hotel to get us out. Once we were back in our room we had a very unsettled night. I asked at reception for a late checkout so I could take the baby for a walk to settle her. The girls on the desk were very helpful and understanding and organised an 11.00am checkout. We returned to our room after our walk, and were trying to get ourselves sorted when housekeeping came to our room. It was right on 11.00 and even though the baby was crying, I was doing my best on my own to vacate the room. My issue was the attitude shown to me by the housekeeping staff. The woman who seemed to be in charge (short, blond) yelled at me from the other end of the corridor, said she wasn't told about my late check out. I was disgusted with her attitude. If she had offered me a hand to get a screaming baby, a 3 year old, pram, luggage etc out of our room I would have been so grateful. Instead she was aggressive and rude. It ruined what had been quite a happy stay.

Preferred excellent la carte breakfast as served on previous visits . Now only very ordinary buffet. The breakfast and lunch at previous stays was always great however we were disappointed with the coffee and meals this trip. Perhaps chef on holidays??

Only had a one-night stay but arrived early so had a lovely stay and evening there for our first stay. The Welcome by reception was lovely, so friendly and willing to help with anything. We received an upgrade to a lovely unit on 3rd floor. Nice room with balcony overlooking the beach. Pool and great BBQ area on rooftop. Bed was comfy and bathroom had the best shower and lovely fluffy towels (love that touch). The Bar staff were so accommodating in the evening. Breakfast area is basic but lovely and roomy with again excellent views with inside & outside dining. Breakfast was small buffet but everything was lovely and very enjoyable, again we had the morning wait staff so caring and attentive. Check out was smooth. Will be back again to stay at Sebel Margate.

Staff were very helpful and friendly

We required a very late check in and asked for a late check out and the Sebel was very very accommodating. The room was also very well designed and very clean. Loved our stay!

Fine

Well laid out rooms comfortable beds. Staff were very accommodating. Great place to stay