Premier Village Phu Quoc Resort - Managed by Accor 5 stars

Customer review rating 4.5/5 939 reviews

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Premier Village Phu Quoc Resort - Managed by Accor
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+ 21 Services

Hotel extras

  • "Two pristine beaches and stunning views from dusk to dawn "

  • "Secluded hideaway retreat at the southern tip of the island "

  • "215 villas with private swimming pool "

  • "35 min away from Phu Quoc airport "

  • 15 min away from Hon Thom Cable Car

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Services for children
  • Beach and water sports
  • Bike rack facilities
Catering
  • BreakfastPaying
  • 2 Restaurant(s)
  • 2 Bar(s)
  • Room service
Business services
  • Copy/print service availablePaying
Information message

Hotel location

Premier Village Phu Quoc Resort - Managed by Accor

Ong Doi Cape
An Thoi Town
Phu Quoc District
920000 phu quoc
viet nam

Tel: +842973546666

Fax: (+84)2973546667

Check-in from 15h00

Check out up to 12h00

  • By plane

    PHU QUOC INTERNATIONAL AIRPORT At 20km / 12 miles

GPS :10.005315, 104.05185

Our accommodation(s)

Relax at one of our 215 villas stretching across the length of the peninsula. Be it Island Villa, Beachfront Villa, Ocean View Villa or On The Rock Villa, you will have a private swimming pool and ample space for the whole family. No outside food allowed. Relax at one of our 215 villas stretching across the length of the peninsula. Be it Island Villa, Beachfront Villa, Ocean View Villa or On The Rock Villa, you will have a private swimming pool and ample space for the whole family. No outside food allowed

Island Villa with Private Pool

  • Max. number of persons: 7
  • Area: From 340 m² / 3660 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Hillside Villa with Private Pool

  • Max. number of persons: 7
  • Area: From 340 m² / 3660 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Ocean View Villa with Private Pool

  • Max. number of persons: 9
  • Area: From 450 m² / 4844 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Sunset Villa with Private Pool

  • Max. number of persons: 9
  • Area: From 350 m² / 3767 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Eden Bay Ocean View Villa with Private Pool, Premier Club Privileges

  • Max. number of persons: 9
  • Area: From 350 m² / 3767 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Beachfront Villa with Private Pool, Premier Club Privileges

  • Max. number of persons: 7
  • Area: From 350 m² / 3767 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Eden Bay On the Rock Villas with Private Pool, Premier Club Privileges

  • Max. number of persons: 9
  • Area: From 450 m² / 4844 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

On The Rock Villa with Private Pool, Premier Club Privileges

  • Max. number of persons: 9
  • Area: From 622 m² / 6695 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Family Villas with Private Pool, 6 to 7 Bedrooms and Premier Club Privileges

  • Max. number of persons: 9
  • Area: From 450 m² / 4844 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Premier Luxury Villa

  • Max. number of persons: 9
  • Area: From 620 m² / 6674 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Villas

Our restaurants and bars

CORALLO

Type of cuisine: Mediterranean

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE MARKET

Type of cuisine: International

The Market is a restaurant with a casual ambience. It offers a sumptuous buffet as well as a la carte dining options including all time local favourites. Indoor and outdoor dining is available.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Deli Shop

Non contractual photo

Deli bakery with lots of pastry and special bread everyday. Chef's daily selection of pastry, bakery, sandwiches and beverages. It's quick and efficient so you just need to grab and go.

POOL BAR

Non contractual photo

Take a plunge in the scenic swimming pool and beat the heat and relax at our pool bar. Pool Bar offers variety of alcoholic and non alcoholic beverages in the vibrant and cool atmosphere. Our Pool Bar is perfect place for your pool parties.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Premier Village Phu Quoc Resort - Managed by Accor

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

939 reviews

tripadvisor

TripAdvisor Rating 5.0/5

872 reviews

Wonderful

Customer review rating 4.5/5

Quynh A. Families - 08/04/2021 Confirmed reviews ALL

Good place, nice beach, tasty food.

Dear N. Quynh a., Thank you for taking the time to tell us about your experience at the Premier Village Phu Quoc Resort - Managed by AccorHotels. I am sorry that your experience did not meet your expectations regarding about the pool and breakfast; please allow me to express my sincerest apologies. We also feel regret that you not feel belong to Accor loyalty program, and please share to me in details regarding the loyal experience so we can learn from it and have a better treat for your members. At Accor, we strive to provide a superior service experience for every customer, especially our loyal Silver member; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, it is our hope that you will give us the opportunity to better serve you in the near future and we look forward to welcome you back again. Sincerely, Bao An Guest Experience Manager

Nice but buggy too long wait

Customer review rating 3.5/5

Anonymous Couples - 07/04/2021 Confirmed reviews ALL

My staying is nice, resort is beautiful, but the buggy take too long time to wait, because waiting for buggy, i miss my flight and have to buy another ticket that is very expensive

Dear Minh Khoi N., Thank you for taking the time to tell us about your experience at the Premier Village Phu Quoc Resort - Managed by AccorHotels. We sincerely apologize for the buggy waiting time, we try all our best to meet and accommodate all the request as fast as we can however it is true that we fail as we are overwhelmed with the amount of request we receive especially at peak and rush hours. We have checked the record from call log, that we received and picked up for check out within our standard of waiting time (called at 12:50 and picked up at 13:00), we have settled the bill at 13:08. We strive for personalized experience for each of our guest and we appreciate your review as it provides feedback that we need to re-evaluate guest needs and make necessary adjustments to our services We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bao An Guest Experience Manager

Great stat

Customer review rating 4.5/5

L. T. L. Families - 07/04/2021 Confirmed reviews ALL

Great location, well trained staffs, great breakfast, beautiful house

Dear Thi L. L., Xin Chao We very much appreciate your comments regarding your stay at the Premier Village Phu Quoc Resort - Managed by AccorHotels. Thank you for your gracious comments about your recent stay and i will surely share your review to all of us. Comments like this will give us more reason to always give the best guest service with a smile. Hope to see you again soon , Safe travel! Sincerely, Bao An Guest Experience Manager

Amazing Stay

Customer review rating 4.0/5

Huong N. Families - 05/04/2021 Confirmed reviews ALL

The Villa is nice, the rooms are well decorated. Its feels very relaxing to stay.

Dear Tuan Dat H., Xin Chao We very much appreciate your comments regarding your stay at the Premier Village Phu Quoc Resort - Managed by AccorHotels. Thank you for your gracious comments about your recent stay and i will surely share your review to all of us. Comments like this will give us more reason to always give the best guest service with a smile. Hope to see you again soon , Safe travel! Sincerely, Bao An Guest Experience Manager

Good experiences

Customer review rating 5.0/5

T. D. N. L. Couples - 31/03/2021 Confirmed reviews ALL

Amazing resort....satisfied when staying here Love all so much We will come back with family and friends

Xin Chao Ngoc L. Premier Village Phu Quoc Resort Team would like to thank you and for taking the time to share your review We are beyond words by your gracious comments about your recent return, your compliments with your over all experience will surely boost our Heartist motivation to strive excellent guest service everyday and i will share to the entire resort team about your great review. Hope to see you return again and again to Premier Village Phu Quoc Resort soon, Sincerely, Bao An Guest Experience Manager

beautiful beach, nice services

Customer review rating 4.5/5

D. K. H. Families - 29/03/2021 Confirmed reviews ALL

Our family had a wonderful vacation at this resort.

Xin Chao D. Kim H., We very much appreciate your comments regarding your stay at the Premier Village Phu Quoc Resort - Managed by AccorHotels. Thank you for your gracious comments about your recent stay and i will surely share your review to all of us. Comments like this will give us more reason to always give the best guest service with a smile. Hope to see you again soon , Safe travel! Sincerely, Bao An Duty Manager

Exceptional service and stunning resort

Customer review rating 5.0/5

Julie Friends - 23/03/2021 Confirmed reviews ALL

We had the best long weekend in a stunning beachfront villa in Premier Village. From the moment we arrived, we received exceptional service. The manager at reception quickly resolved an issue on check-in with the Agoda booking so we immediately felt cared for and relaxed. We were so lucky to meet Ms Tu as our personal concierge who helped us throughout the whole stay making bookings, answering queries, organising a surprise birthday cake and making our stay so pleasurable. Food and cocktails were delicious in the restaurant and all staff around the resort so friendly, smiley and helpful. We will definitely be back!

Dear Julie Louise W., Xin Chao We very much appreciate your comments regarding your stay at the Premier Village Phu Quoc Resort - Managed by AccorHotels. Thank you for your gracious comments about your recent stay and i will surely share your review to all of us. Comments like this will give us more reason to always give the best guest service with a smile. Hope to see you again soon , Safe travel! Sincerely, Bao An Duty Manager

Best stay, beautiful view- place...

Customer review rating 5.0/5

V. K. H. Families - 02/03/2021 Confirmed reviews ALL

Great

Xin Chao Mr. Khac H. V., We very much appreciate your comments regarding your stay at the Premier Village Phu Quoc Resort - Managed by AccorHotels. Thank you again for sharing your experience, and we look forward to welcoming you back in the near future. Sincerely, James Front Office Manager

Beautiful property and service.

Customer review rating 5.0/5

Stephanie A. Friends - 02/03/2021 Confirmed reviews ALL

It was truly one of the best experiences we've had in Southeast Asia (and we travel a lot). The hotel is beautiful and our villa was stunning. Not to mention the gym, the best ones we've been to in Phu Quoc hands down. We were a big group of friends and during our entire stay we felt welcomed and well taken care of by the entire staff. They all went above and beyond to accommodate our group's requests and needs. Overall it was a wonderful, wonderful stay and experience. It made our friend's reunion unforgettable. We will certainly recommend it and be back. Thank you!

Xin Chao Ms. Stephanie Marie A., Thank you very much for taking the time to share your experience and for choosing to stay with us at Premier Village Phu Quoc Resort. We are very happy to know that you had a fantastic stay and you found the (facilities, services and amenities) of the property to your liking. Hope to see you return soon at Premier Village Phu Quoc Resort Warm Regards, James Front Office Manager

Good

Customer review rating 4.0/5

Dang N. Families - 26/02/2021 Confirmed reviews ALL

Great!!

Xin Chao Ngoc Hai Dang N., Thank you for your recent stay here at Premier Village Phu Quoc Resort! So glad you were able to experience our warm hospitality and we look forward to seeing you soon. Sincerely, Bao An Duty Manager

Good stay

Customer review rating 3.5/5

Lan P. Families - 22/02/2021 Confirmed reviews ALL

Good location, good facilities, beautiful beach

Xin Chao Thi Ngoc Lan P., Thank you for choosing Premier Village Phu Quoc Resort managed by Accor We strive for personalized experience for each of our guest and we appreciate your review as it provides feedback that we need to re-evaluate guest needs and make necessary adjustments to our services We sincerely apologize for the check in and out experience as well as the food and beverage quality, especially buggy waiting time, we try all our best to meet and accommodate all requests as fast as we can however it is true that we fail some as we are overwhelmed with the amount of requests we receive especially at peak and rush hours. Thank you again for sharing your experience with us. Sincerely, Bao An Duty Manager

Great stay in Lunar New year holiday!

TripAdvisor rating 5.0/5

dolmindol 16/02/2021 TripAdvisor review

This is my second stay and it was much better than the first stay in last year. First of all, it was great to be upgraded to a beachfront villa, and the services of employees have improved much and foods have improved greatly. In last year their foods were not as good as the other aspects of the resort, but the foods I had during this visit were definitely up to the 5 star level. And it was also good to use resort credit to enjoy foods in reasonable prices. The villa was beautiful and the beach was also the best , but it was a shame that I couldn't do kayaking because of rain. Overall, it was a great time and I hope to stay there again soon.

Dear dolmindol, Xin Chao Premier Village Phu Quoc Resort Team would like to thank you and for taking the time to share your review We are beyond words by your gracious comments about your recent return, your compliments with your over all experience will surely boost our Heartist motivation to strive excellent guest service everyday and i will share to the entire resort team about your great review. Hope to see you return again and again to Premier Village Phu Quoc Resort soon, Safe Travels Sincerely, Ms. Jubanny Ariola Guest Experience Manager

Good stay

Customer review rating 5.0/5

T. L. C. Couples - 31/01/2021 Confirmed reviews ALL

Excellent

Dear Linh C. T., Xin Chao We very much appreciate your comments regarding your stay at the Premier Village Phu Quoc Resort - Managed by AccorHotels. It is always a pleasure to receive positive feedback. I will share your comments with our team and sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for your loyalty and for sharing your experience, we hope your next visit will be as pleasant as the previous one. Sincerely, Ms. Jubanny Ariola Guest Experience Manager

Very memorable stay

Customer review rating 5.0/5

Thanh N. Families - 29/01/2021 Confirmed reviews ALL

We love our time at Premier Village Phu Quoc. This is the best location in the island . The water is really nice. The whole place is beautiful designed. The safety warning line is set too close to shore, making the swimming water very shallow. It greatly reduces the joy of swimming at the beach.

Dear Xuan Thanh N., Premier Village Phu Quoc Team would like to thank you for your recent review. We are pleased to know you enjoyed and had a wonderful stay with us that you had a lovely and relaxing time. I will be sure to share your great feedback to the entire team as comments like this give us more encouragement to always strive our best. Thank you for being our Gold member and for sharing your experience. We hope your next visit will be as pleasant as the previous one. Sincerely, Ms. Jubanny Ariola Guest Experience Manager

Nice stay

Customer review rating 4.0/5

L. H. M. Families - 22/01/2021 Confirmed reviews ALL

It was a very nice stay for M. family, service from the staffs were excellent especially Mr.Thi guest relation. His supporting cheers us alot add up joyness to our stay. Thank you & hope to come back.

Dear Hoang M. L., We very much appreciate your comments regarding your stay at Premier Village Phu Quoc Resort - Managed by AccorHotels. It is always a pleasure to receive positive feedback. We will share your comments with our team and we are sure that this feedback will serve as an encouragement to all of our staff especially Mr. Thi, as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ms. Jubanny Ariola Guest Experience Manager

Great villa on the rock

TripAdvisor rating 5.0/5

laurentgenet2021 01/01/2021 TripAdvisor review

Excellent facilities in the villa, great view, good restaurants, buggy transportation generated the usual waiting time - the hotel operations manger and general manager both acted as buggy drivers, well done dedication! - ice cubes to the room proved a challenge, small size pan and cooking kitchenware not in line with the villa accommodation capacity

Dear laurentgenet2021, Xin Chao Thank you for taking the time to tell us about your experience at the Premier Village Phu Quoc Resort - Managed by AccorHotels. We feel great you were able to experience our warm hospitality and that you found the facilities and services of our property to your liking. Will let our Operations Manager and General Manager know about the great review you had written about your recent stay with us. Thank you again and we will be happy to welcome you back again, we hope your next visit will be better and pleasant as the previous one. Safe travels! Sincerely, Ms. Jubanny Ariola Guest Experience Manager

Well located but the service must be improved

Customer review rating 3.0/5

Anonymous Families - 30/12/2020 Confirmed reviews ALL

Beautiful ocean view and good facility but services including buggy schedule, mobile app chatting, staffs’ problem solving skills should be improved.

Dear Van Cam Thi T., Thank you for taking the time to tell us about your experience at Premier Village Phu Quoc Resort - Managed by AccorHotels. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Due to high occupancy, buggy request at the same time our buggies are always trying all the best to accommodate all request as fast as we can and apologize for the mentioned shortcomings you had encountered. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ms. Jubanny Ariola Guest Experience Manager

Perfect for family stay

Customer review rating 5.0/5

Guillaume B. Families - 29/12/2020 Confirmed reviews ALL

We stayed with other families (6 in total) in different villas. It was great to enjoy all the amenities but also keep our privacy in each of our villas.

Dear Guillaume Gils B., Xin Chao Thank you very much for taking the time to share your experience We are very happy to know that our Heartist Team took such good care of you and you found the facilities, services and amenities of the property to your liking. i will share your great review to the entire team especially to Chef Pedro and Chef Mark Hope to see you return soon at Premier Village Phu Quoc Resort Safe travels! Sincerely, Ms. Jubanny Ariola Guest Experience Manager

Good stay but can be improved

Customer review rating 3.5/5

Nhu N. Families - 29/12/2020 Confirmed reviews ALL

Breakfast buffet is terrible compared to the ranking of the resort. The variety looks great but the food quality is just unacceptable.

Dear Khanh Hai Nhu N., Xin Chao Thank you for choosing Premier Village Phu Quoc Resort managed by Accor and for sharing your feedback We regret we were not able to provide you with quality food you expected. We are constantly working to improve and your comment will help us to improve in this area. We will also share your review to the concern department Thank you once again and we hope to see you soon. Sincerely, Ms. Jubanny Ariola Guest Experience Manager

Relaxing getaway in a luxurious and private location

Customer review rating 4.5/5

B. D. R. Couples - 28/12/2020 Confirmed reviews ALL

Staying in Premier Village was one of those rare occasions where everything seemed to be perfect from the moment we arrived. Upon check-in we were offered an upgrade to a Rock Villa (which was fantastic) and our resort host (shout out to Tu) was always helpful and attentive since day 1. We made a request for a special lunch on Christmas eve, and the resort was able to arrange for us. We even had the privilege of being driven to our villa by none other than the GM himself! Overall, a truly relaxing, luxurious and private resort which we really enjoyed. The kind of place we were looking for in a year full of challenges and stress.

Dear Barry Jay Del R., Xin Chao Thank you for your recent stay here at Premier Village Phu Quoc Resort! So glad you were able to experience our warm hospitality and that you had fantastic stay that you found our facilities, services and amenities to your liking especially the good service of Tu. I will surely share this to the entire resort team Hope to see you return soon at Premier Village Phu Quoc Resort Safe travels! Sincerely, Ms. Jubanny Ariola Guest Experience Manager

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