Hotel - Mercure Bandung Nexa Supratman
Mercure Hotel Mercure Hotel

Mercure Bandung Nexa Supratman

4.5/5 413 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • HUSEIN SASTRANEGARA
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Pool
  • Fitness centre
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-23:59
    • Opening hours : Week-end 00:00-23:59

Business services

  • 7 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

ASURANSI JASINDO0 km / 0 mi DINKES BANDUNG1 km / 0 mi GOVERNOR OFFICE2 km / 1 mi KEMENTRIAN KEUANGAN3 km / 2 mi KEMNTRIAN PERTANIAN2 km / 1 mi PEMERINTAH KOTA5 km / 3 mi PRODIA4 km / 3 mi TELKOM JAPATI3 km / 2 mi
BANK WOORY SODARA2 km / 1 mi DINKES JABAR5 km / 3 mi KEMENTRIAN HUM AND HAM5 km / 3 mi KEMETRIAN ESDM3 km / 1 mi MANDIRI UNIVERSITY11 km / 7 mi PEMERINTAH PROVINSI3 km / 2 mi SMARTFREN1 km / 0 mi

Congress centre

PUSDAI CONVENTION2 km / 1 mi

Your meetings and events

Hotel Nexa features 6 function rooms that can accommodate up to 260 guests. Perfect for meetings, conferences and private functions.

Mercure Bandung Nexa Supratman Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
BROADBAND 2 0 m2 0 m 0 0 0 0 0
VIDEO CONFERENCE 42 m2 3 m 38 24 25 27 24
VIRTUAL 1 42 m2 3 m 38 24 25 27 24
VIRTUAL 2 42 m2 3 m 38 24 25 27 24
VIRTUAL 3 42 m2 3 m 38 24 25 27 24
BROADBAND 1 70 m2 3 m 65 22 36 45 50
GRAND BROADBAND 339 m2 3 m 260 80 80 180 180
    • Videoconferencing
    • Podium
    • Day light
    • WIFI access
    • Video equipment
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Each room features comfortable beds, high speed Internet access, minibar, coffee and tea making facilities, 42" LCD TV and safe deposit box.

  • 181 rooms
  • 150 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Minibar
    • Coffee/tea making facilities
    • Bathtub
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.5/5 ALL Rating 669 reviews

Our guest reviews for
Mercure Bandung Nexa Supratman

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 413 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
At Families - 19/02/2020 Confirmed reviews ALL
« Good Stay, Nice Breakfast »

Good Stay, Nice Breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Anggraini T., Warmest greeting from Mercure Bandungn Nexa Supratman. Glad that you had a chance to stay with us and we appreciate the compliments for our team. Hope we can serve you better in the future to make you more satisfied. We look forward to welcome you back soon. Sincerely, Sri Nurhamsah General Manager

Anonymous Families - 18/02/2020 Confirmed reviews ALL
« Well located, helpful, quite clean »

Easy to find, not difficult to find places for eat or hangouts, the bicycles help my children to go around, the swimming pool is ok

Ellis Families - 18/02/2020 Confirmed reviews ALL
« Good stay »

Good room, good food, clean, and nice for rest

Tantri Couples - 17/02/2020 Confirmed reviews ALL
« Kepala Kantor »

I have good experience here. I gave you 9, cause i cant find any comb. Cause for me, it will be better when you give comb for your guests than you give us that "nail thing" But overall its good. Thank you

Kuma Couples - 17/02/2020 Confirmed reviews ALL
« good location but needs improvement »

The hotel location is good. Hotel exterior is good. friendly staff. However, the condition of room is bad. room is not properly maintained. The pictures look better than the reality. The toilet sink is clogged. The towels condition nees to be replaced. There are only two bath towels. No other towels.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.Derham B., Warmest greeting from Mercure Bandung Nexa Supratman. We clearly have failed to live up to the standards that we have regarding cleanliness and maintenance, I'm very sorry for the inconvenience caused. Your feedback has been well communicated with our Housekeeping and Engineering team and also to our FB team to ensure immediate improvement. We truly value your comments and we hope to have another opportunity to serve you better. Sincerely Sri Nurhamsah General Manager

Hikmah Business - 15/02/2020 Confirmed reviews ALL
« Well located, good stuff for cycling »

Freely riding a cycle

Sandynur R. Business - 12/02/2020 Confirmed reviews ALL
« Business stay »

Great ambience at the room and lobby, bed very comfort, bathroom quite clean, great place to stay for business or leisure

F. A. Families - 12/02/2020 Confirmed reviews ALL
« Strategic location, comfort bed room, well interior-designed, nice supporting facilitate (swimming pool) »

Thanks so much for the birthday surprise, highly appreciate it!

Walid Couples - 08/02/2020 Confirmed reviews ALL
« Great place »

I loved the place, the staff, the food, and everything.

Fredy A. Couples - 06/02/2020 Confirmed reviews ALL
« Good location, great hotel atmosphere, lack of parking space »

Great hotel atmosphere, good location, lack of parking space, one menu on breakfast was taste bad, the fish was not fresh anymore

Oky I. L. Families - 04/02/2020 Confirmed reviews ALL
« Good Stay »

Friendly Staff, Clean, Tidy, Safe, Good Food and Comfortable.

Yogi Couples - 02/02/2020 Confirmed reviews ALL
« The room smell so bad »

The positive ones: 1 the breakfast is superb, i like almost all the menu especially the spagetti, please send my best regards to the chef 2 the receptionist is warm and kind The negative one 1 my room is 617, and the smell of smoke is so bad like super bad, i ask to change my room but since it is fully booked, they cant. So with a heavy heart, we are give an odor spray but still after quite sometimes it still smell bad so myy wife hate it so much and finally quite disturb our honeymoon.

Our hotel has responded to the review
Our hotel has responded to the review

Dear S., Warmest greetings from Mercure Bandung Nexa Supratman. Thank you for taking the time to tell us about experience and your compliment about breakfast menu and service from our receptionist. I am sorry that your experience did not meet your expectations please allow me to express my sincerest apologies. Your feedback is very important to us, regarding your experience we do immediate action to avoid this issue happen in the future. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sri Nurhamsah General Manager

Zul Families - 02/02/2020 Confirmed reviews ALL
« Happy holiday »

really a pleasant experience staying at your hotel with good service and also delicious food.

Lo F. Families - 31/01/2020 Confirmed reviews ALL
« Well located »

Good stay n hospitality

Sony K. Business - 31/01/2020 Confirmed reviews ALL
« It's Good, but Not Really Something »

After my first stay experience in this hotel which was extremely impressive, I decided to stay again in this hotel hoping to have the same good experience as I did before. Unfortunately, I didn't find my second visit as enjoyable as my first one. The room was okay. But, in this last visit, I had consistent problems with the TV, Internet connection, and the quality of the room service. The TV remote didn't work perfectly - I had to ask for help from the technician in the middle of the night just because the remote couldn't turn the volume down - and couldn't switch the channels. Another time, I had to call the technician because I couldn't access the Internet (somehow, the connection was not smooth during my second visit). I had a chance to order some food through the room service TWICE, and I found all the food didn't meet my expectation of hotel-quality meals (mie Jawa rebus, soto ayam, sop iga - yang lemaknya begitu banyak, dan cesar salad). However, I had to admit that all the staff showed amazing job in helping all the guests to enjoy their stay - the staff have such wonderful human skill. The front desk staff (Reza & his teammates) were noteworthy! They were the one who made me forgive all the failures that happened to me during this second stay and made me want to give this hotel another chance when I visit Bandung again in the future.

Mohamad F. B. M. Z. Friends - 29/01/2020 Confirmed reviews ALL
« Satisfactory »

Helpful & friendly staff,satisfying room conditions.

Gajah R. K. Friends - 26/01/2020 Confirmed reviews ALL
« Cozy room »

Cozy room Mercure Nexa Bandung have to try... more then at home...

Baharuddin B. A. M. Families - 26/01/2020 Confirmed reviews ALL
« Just 1st Time »

I got so pleasent n comfortable stay feeling

Pungki P. Business - 25/01/2020 Confirmed reviews ALL
« Good location and warm people »

Mercure Nexa Bandung location is having one of the best place in Bandung to stay with the warmest welcoming from each staff of the hotel. Having good design of the room makes us feel really comfortable when sleeping in the hotel room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pungki P., We very much appreciate your comments regarding your stay at the Mercure Bandung Nexa Supratman. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sri Nurhamsah General Manager

Lidwina Couples - 21/01/2020 Confirmed reviews ALL
« Good stay »

Location is good and quiet. Clean and Good view

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
Your loyalty is rewarded
ALL - Accor Live Limitless
Not participating hotel As a {{fidelityCard}} member Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into ALL - Accor Live Limitless points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates