Mercure Makassar Nexa Pettarani

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Mercure Makassar Nexa Pettarani 4 stars

Customer review rating (ALL Rating) 4.7/5 578 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Features 174 elegantly designed rooms.

  • Close proximity to the famous Masjid Apung, Masjid Kubah 99 and iconic Losari Beach.

  • Steps away to Mall Panakkukang, Mall Nipah, Mall Ratu Indah, and Trans Studio Mall.

  • Steps away to Mall Panakkukang, Mall Nipah, Mall Ratu Indah, and Trans Studio Mall.

  • Ballroom ready to welcome 500 people.

Hotel location

Mercure Makassar Nexa Pettarani

Jl A P Pettarani No 4, Gunung Sari, Rappocini
90222 MAKASSAR
Indonesia

  • By plane

    SULTAN HASANUDDIN At 22km / 13.67 miles

GPS:-5.171376, 119.430229

Companies

  • CITY MAJOR OFFICE 6.5 km / 4.04 mi
  • DPRD SULSEL 6 km / 3.73 mi
  • GOVERNORS OFFICE 5.5 km / 3.42 mi
  • TELKOM INDONESIA 0.2 km / 0.12 mi
  • TELKOMSEL 0.01 km / 0.01 mi
  • UNM 0.7 km / 0.43 mi
  • XL 3 km / 1.86 mi
  • YAMAHA 5.1 km / 3.17 mi

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

LOSARI

Losari restaurant serves a wide variety of famous local, Asian and Western cuisine. The restaurant and its cozy outdoor terrace, are open from breakfast to midnight.

Your meetings and events

Room descriptions and layouts

11 

meeting rooms

From 1 to 500 

attendees

Configuration is not available for these requirements
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Our accommodation(s)

Each room features comfortable beds with a modern touch, locally inspired interior, stylish amenities, high speed internet, cozy working space, 42" LED TV and safe deposit box for a great staying experience.

Our guest reviews

Our guest reviews for
Mercure Makassar Nexa Pettarani

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  578 reviews

TripAdvisor Rating  5.0/5  274 reviews

Clean and accessible. Good food

Customer review rating 4.5/5

Ida B. M. W. Business - Confirmed reviews ALL

Great experience?

Dear Mr. Ida Bagus Made W., We very much appreciate your comments regarding your stay at the Mercure Makassar Nexa Pettarani. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wiwied Nurseka General Manager

Good stay

Customer review rating 4.0/5

Harlandy Business - Confirmed reviews ALL

Conevenient room, clean and good ambience. Minus only in water in bathroom, for the first open tap smelt, but afterall is normal. Overlall good.8/10

Dear Mr. M., We very much appreciate your comments regarding your stay at the Mercure Makassar Nexa Pettarani. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wiwied Nurseka General Manager

Short Pleasant Stay at Mercure Makassar Nexa Pettarani

Customer review rating 3.5/5

Sasikumar R. Business - Confirmed reviews ALL

It was a great experience with the personalise welcome treat that was very refreshing after the long travel. However, hope the hotel can work on enhancing the soundproof of the rooms as the noise from the road were very annoying and quite intrusive at night.

Dear Mr. R. Sasikumar, We very much appreciate your comments regarding your stay at the Mercure Makassar Nexa Pettarani. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wiwied Nurseka General Manager

Good stay

Customer review rating 3.5/5

Sasminto J. Business - Confirmed reviews ALL

Conveniece location

Dear Mr. Sasaminto j., We very much appreciate your comments regarding your stay at the Mercure Makassar Nexa Pettarani. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wiwied Nurseka General Manager

Well located. Good Accommodation

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Well located. Good Room Atmosphere. Need to improve: 1. parking (basement always cant used) 2. Breakfast section not much variety and please improve

Dear Mr. Dicky Triwibowo*, We very much appreciate your comments regarding your stay at the Mercure Makassar Nexa Pettarani. It is always a pleasure to receive constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wiwied Nurseka General Manager

Warm welcome, Friendly Manager

Customer review rating 4.0/5

Cns Business - Confirmed reviews ALL

It's nice staying there. Unlike others Accor hotel in Jakarta, this hotel accepted our upgrade room voucher and provide snacks and fruits. The location is great and close to central business.

Dear Mr. C., We very much appreciate your comments regarding your stay at the Mercure Makassar Nexa Pettarani. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wiwied Nurseka General Manager

Well located

Customer review rating 3.5/5

Ria Families - Confirmed reviews ALL

the room order did not match what was booked, I should have been in a no smoking room difficult when checking in, the front office staff is incompetent

Dear Ms. Fitri, We very much appreciate your comments regarding your stay at the Mercure Makassar Nexa Pettarani. We are very sorry that you experience an unpleasant experience, we would like to apologize. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. As additional information, our room availability is already informed upon arrival time and it is stated also in terms and conditions on your room vocuher. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wahyu N. WIJAYANTI General Manager

Good Employees

Customer review rating 3.0/5

Ted S. P. G. Business - Confirmed reviews ALL

The hotel staff were ready to serve.

Dear G. SONG P., Thank you for taking the time to tell us about your experience at the Mercure Makassar Nexa Pettarani. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We have coordination with department concern to follow up your feedback. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nurseka Wijayanti Wahyu General Manager

OVERALL GOOD EXPERIENCE

Customer review rating 5.0/5

N. Business - Confirmed reviews ALL

GOOD SERVICES , CLEANING ROOM , DELICIOUS FOOD

Dear N. (Mr.), We very much appreciate your comments regarding your stay at the Mercure Makassar Nexa Pettarani. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tussi ISWANDANI General Manager

Good service

Customer review rating 5.0/5

Andini M. Families - Confirmed reviews ALL

Hotel nyaman , Front office team Very Humble good stayed and memorable

Dear Ibu Andi Nima N., We very much appreciate your comments regarding your stay at the Mercure Makassar Nexa Pettarani. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tussi Iswandani General Manager

Well stayed

Customer review rating 5.0/5

Andi S. Business - Confirmed reviews ALL

Good experience

Dear Bapak Andi S., We very much appreciate your comments regarding your stay at the Mercure Makassar Nexa Pettarani. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tussi Iswandani General Manager

Located near toll gate

Customer review rating 4.5/5

Ay Business - Confirmed reviews ALL

Good for sleep and complete service.

Dear A., We very much appreciate your comments regarding your stay at the Mercure Makassar Nexa Pettarani. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tussi Iswandani General Manager

Well located

Customer review rating 4.0/5

Andy Business - Confirmed reviews ALL

Strategic location, near the toll way that can help me easier to reach my work location. Comfort and nice room, good food, good room interior. But things which make me unhappy are the vehicles sound and the sirene from ambulance are very disturbance

Dear Mr. A., We very much appreciate your comments regarding your stay at the Mercure Makassar Nexa Pettarani. We are sorry about the inconvenience experienced by the disturbing sound, we put this as a serious matter and will forward it to the related department as a concern Besides, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tussi Iswandani General Manager

Customer review rating 3.5/5

M. L. Business - Confirmed reviews ALL

So far is fine

Dear Mrs. M., We very much appreciate your comments regarding your stay at the Mercure Makassar Nexa Pettarani. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tussi Iswandani

Exceptional

Customer review rating 5.0/5

Mih A. Business - Confirmed reviews ALL

Overall great hospitality shown by all staff throughout the period of stay

Dear Mr. Muh a. N., We very much appreciate your comments regarding your stay at the Mercure Makassar Nexa Pettarani. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tussi Iswandani General Manager

Good Stay

Customer review rating 5.0/5

Adimas H. Business - Confirmed reviews ALL

Amazing Stay Room was comfy

Dear Mr. Adimas H., We very much appreciate your comments regarding your stay at the Mercure Makassar Nexa Pettarani. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tussi Iswandani General Manager

Best location n good stay

TripAdvisor rating 5.0/5

ferry2402 Business - TripAdvisor review

Easy n fast access from hasanuddin airport thru fly over n highway. Cozy ambience felt since entering the lobby area accompanied by friendly staff. Check in process simple n smooth. Room n bed are so comfy. Varies menu available for breakfast with tasty food

Dear Mr. Ferry2402, Thank you for having your times on reviewing our hotel, it is very much appreciated. We are glad to hear that you were enjoyed your stay in our hotel, we wish to see and welcoming you again in the future with more enjoyable experience. Sincerely yours, Rury Mashuri (Mr.) General Manager

Tottally HEARTIST and genuine service!

TripAdvisor rating 5.0/5

andidanilridwan TripAdvisor review

I booked the hotel on 8 January 2021 only for a night. I arrived in Makassar city after 12 hours long drive from Luwu utara, and it was so exhausted. FATIN the receptionist who helped me to check in, was extremely awesome I asked if it would be possible to check in earlier and she explained there is additional charge for early check in. But I am sure that the hotel was not fully booked so I asked for help if I do it early as I am one of the ACCOR Loyalty member. She recognized it and politely explain to me that there’s a room available with 2 single bed. I accepted it and that’s ok because all I needed just sleep. I went to the room and I saw the team has prepared the amenity and welcome note for me it was so clever and so hospitable. Also, Thanks to IKRAM who I believe the room attendant who I found in the floor and being so helpful to me and gave me couple of shaving kit and soaps. The only thing I’d like to share for HOUSEKEEPING team that the room is a bit moldy and the body fat was stained the wall in the bathroom. I hope that in the future they could’ve cleaned more as it was bit brown underneath the wall in the standing shower. Over all it was amazing stay and everybody I have encountered during my stay was helpful and nice. I would definitely recommended this new hotel to people out there! Thank you!

Dear Pak Andi Danil Ridwan, Thank you for having your time on reviewing our hotel. It such a compliment receiving pleasant reviews from our loyal member. I will share this happy moment with the teams, especially Fatin and might be Iswal (not Ikram) who served you with their heart. We noted all the matters in the room and bathroom, we made some progress on it. Thanks again for your loyalty, we are expecting to welcoming you again. Sincerelly Yours, Rury MASHURI (Mr.) General Manager

Clean & Comfort

TripAdvisor rating 5.0/5

jefriputra TripAdvisor review

We are very enjoy with the Mercure hotel, all we can get in this hotel, the location near from anywhere, the service excellent, the room and the hotel area very clean and comfort. All facility excellent and very recomended to stay here.

Dear Jefriputra, Thank you for choosing to stay in our hotel, we are glad knowing that you were enjoyed your stay. Your feedback is very helpful and I am sure this will become a good motivation for our team's member to always deliver our best services. Thanks again and we are expecting to welcoming you back here. Sincerely, Rury Mashuri (Mr.) General Manager

Great Staycation!

TripAdvisor rating 5.0/5

ashjuniardi TripAdvisor review

Living in Mercure Makassar sent one of the great hospitality in Town, Asrul as the reservation agent helps me well in term of making the reservation truly smootly, neither to Yosua in Reception really good in taking care of my check-in process nor Febby in Restaurant superb great in taking care all of my Beverages (she noted very well to what I need in term of Less Sugar and Ice for my special Watermelon Juice). Hopefully to see you guys in the next occasion!

Dear Ashjuniardi, Thank you for sharing your recent stay experience with us. We are happy to know that in overall you had an enjoyable stay, and feel our staff made an effort to serve and meet your requirements. I hope this good experience will make you come and stay with us again in the future. Once again thank you, and we are all looking forward to welcome you again. Sincerelly Yours, Rury MASHURI (Mr.) General Manager

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