ibis Styles Clermont-Ferrand Gare Hotel 3 stars

Convenient location, clean, comfortable

I am used to stop at Ibis Style Clermont Gare for some years. I was very surprised to discover that Ibis has increased its fare by 60% up during last week because of a temporary event in the city. Did I get something special than usual for that price ? No. Moreover, when arriving at the hotel, I had to insist to get the fare that the hotel confirmed by email one week before. So, what is a benefit to keep some loyalty with Ibis ? Regards

As usual our stay was comfortable and uncomplicated. This hotel and its staff deserve all the praise they can get.

I was able to check in late (my train arrived 7:30pm) at the front desk with no problems. The receptionists were very friendly. My room was clean and orderly. Very quiet area considering it's across from the main train station. I liked how they had automatic roll down metal shades to make the room completely dark as I'm a light sleeper. Complementary breakfast in the usual french style. And check out was super easy and quick. Very glad I chose this hotel.

Clean and adequate rooms. Breakfast was a bit frenetic and cramped. Fine for short stays. Convenient for the station

Good value for money. Limited possibilities to have dinner in the neighborhood of the hotel.

Nice as always! I felt at home because the staff of this hotel is very friendly, cooperative and polite. Unfortunately the air-condition in my room didn't work very well.

Stayed for two days for business. The lady at the reservation desk was very helpful. Nice comfortable room and nice breakfast.

Nice decorated rooms, clean and staff friendly. English is poor, but that’s common in France. Just the comments while unloading the car in front of the hotel was a bad welcome.

Very enjoyable.

TOP ++

Comfort

Although the property is decorated with interesting features the fundamentals are faulty, suggesting a lack of management care. In our room the safe didn’t work ( nor was anyone able to fix it ), the soap dispenser was broken and virtually empty, the towels were small & thin, the hair dryer was feeble, there were only 6 hangers and there was a bedside table on just one side of the bed. And like so many French hotels there was no tea or coffee making facilities. As we left to head for breakfast the corridors were full of dirty bed linens. And in the breakfast room there were dirty tables. The whole experience was a disappointment with the only positive features being a pleasant guy on front desk on arrival and the secure car parking.

Nice stay despite the hotel still not finished with renovations. staff was very friendly. Breakfast was medium, which might have been because we only arrived for breakfast at around 09.30.

My stay, although brief, was most enjoyable, due to the comfort and cleanliness of the room and hotel in general. Staff most helpful to answer any queries etc. Very good breakfast provided, and car parking secure.