Hotel - SO/ Sofitel Saint Petersburg
So Sofitel Hotel So Sofitel Hotel

SO/ Sofitel Saint Petersburg Hotel

4.5/5 1,498 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates

Services in the hotel and nearby

Check-in from 15h00
Check out up to 13h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Public outdoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Dutch
    • Russian
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Pool
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi
    • Massage
    • Sauna

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24H
    • Opening hours : Week-end 24H

Business services

  • 3 meeting room(s)
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

AIR FRANCE0.1 km / 0.06 mi BAKER & MACKENZIE0.5 km / 0.31 mi DENTONS1 km / 0.62 mi DLT2.9 km / 1.8 mi GAZPROM NEFT0.5 km / 0.31 mi PRICEWATERHOUSE0.5 km / 0.31 mi ROSTELECOM0.5 km / 0.31 mi TURKISH AIRLINES0.1 km / 0.06 mi
BABOCHKA3 km / 1.86 mi CREDIT AGRICOLE0.5 km / 0.31 mi DEUTSCHE BANK2.9 km / 1.8 mi ERNST & YOUNG0.1 km / 0.06 mi LSR1.5 km / 0.93 mi RAIFFEISENBANK2.9 km / 1.8 mi SIEMENS2.9 km / 1.8 mi

Your meetings and events

SO/ Sofitel Saint Petersburg Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
SO LOUNGE 0 m2 3 m 0 45 48 60 0
SPACE II 0 m2 2 m 40 18 16 24 20
SPACE III 0 m2 2 m 0 0 8 0 0
    • Videoconferencing
    • Day light
    • WIFI access
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 137 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 14 connecting rooms
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • Suite Box
    • Coffee/tea making facilities
    • Bathtub
    • Shower
    • Jacuzzi
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars
4.6/5 ALL Rating 1,460 reviews

Our guest reviews for
SO/ Sofitel Saint Petersburg

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,498 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Clara Y. Families - 14/02/2020 Confirmed reviews ALL
« we love so sofitel saint petersburg so so much »

everything is higher than our expectation, we love it

Our hotel has responded to the review
Our hotel has responded to the review

Dear Clara, Thank you so much for such a warm review regarding your stay in SO/ St. Petersburg. I am glad to receive your comment about staff representing our signature Just Say So service. I am happy that you have appreciated our caring attitude especially from the concierge side. It’s also very enjoyable to know that you were able to appreciate the design and comfort of our rooms, decorated by famous Italian designer Antonio Citterio. We will be looking forward to welcome you again in SO/ St. Petersburg. Best regards, Ada Egorova General Manager

Hc Couples - 10/02/2020 Confirmed reviews ALL
« Convenient location, very helpful staff »

Stayed 5 days at the hotel. Everyone was very helpful, for making travel recommendations, shows and restaurants reservation, and going the extra miles to meet all our requests.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ngai Kwan, Thank you for your feedback regarding your stay in SO/ St. Petersburg! I am happy that you could appreciate very convenient location of our hotel, which is situated in couple of steps from the most beautiful city attractions. I am pleased that you could appreciate the signature Just Say SO brand promise, fulfilling your every wish. It’s sad to hear that you didn't tell our talents about difficulties with WI-FI. We always do all our best to solve the problems of our guests and make their stay memorable. I hope you will return to SO/ St. Petersburg again in the nearest future. My team and I will be glad to welcome you again. Best regards, Ada Egorova General Manager

Paoxx Friends - 10/02/2020 Confirmed reviews ALL
« Perfect stay at SO/ Saint-Petersburg »

Excellent place to stay. Hot spot location and helpful staff. The best staff we have ever met, always helpful and friendly. Everything was perfect. The room was marvelous therefore we will definitely​ back again shortly. Thanks for all

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paosan, Thank you so much for your positive feedback on SO/ St. Petersburg. I am glad to receive your comment about staff representing our signature Just Say So service. I am happy that you felt warmly welcomed and have appreciated our caring attitude especially from the concierge side. I am happy to read that you could estimate comfort of our rooms which were decorated by famous Italian designer Antonio Citterio. It’s a pleasure for me and my team to learn that you would like to come back. We will be looking forward to welcome you again in SO/ St. Petersburg. Ada Egorova General Manager

Valter Friends - 30/01/2020 Confirmed reviews ALL
« Wonderful stay! Awesome location, fanatic staff, great recognition »

I’m blown away by how much I liked the stay. We had a wonderful time and enjoyed the wonderful views form the outstanding room; the whole team was very professional, friendly & very attentive. Breakfast was nice including a la carte options. Bar was great with delicious well mixed drinks. The transfer service well organized. Absolutely recommend this SO Hotel which for sure is one of the better ones and best in Europe!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valter, Thank you so much for such a warm review regarding your stay in SO/ St. Petersburg. I am happy to hear that you enjoyed our location which is very comfortable for the sightseeing. I am glad that you estimated MIXO lobby bar, its atmosphere and menu specially designed for each season. With the help of our Just Say So service our talents always pay attention to every detail and do all their best to make our guests’ stay comfortable and memorable. It’s also very enjoyable to know that you were able to appreciate the design and comfort of our rooms, decorated by famous Italian designer Antonio Citterio. We will be looking forward to welcome you again in SO/ St. Petersburg. Best regards, Ada Egorova General Manager

Ignacio G. Business - 27/01/2020 Confirmed reviews ALL
« super cool !! »

a very very nice experience, the staff was incredibly helpful, great attention to detail, the hotel is brilliantly decorated, and my room (618) was a dream !!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ignacio, Thank you so much for such a warm review regarding your stay in SO/ St. Petersburg. With the help of our Just Say So service our talents always pay attention to every detail and do all their best to make our guests’ stay comfortable and memorable. It’s also very enjoyable to know that you were able to appreciate the design and comfort of our rooms, decorated by famous Italian designer Antonio Citterio. We will be looking forward to welcome you again in SO/ St. Petersburg. Best regards, Ada Egorova General Manager

Alkis M. Couples - 24/01/2020 Confirmed reviews ALL
« perfect »

perfect

Our hotel has responded to the review
Our hotel has responded to the review

Dear Periklis, Thank you so much for the feedback on your stay at SO/ St. Petersburg. I am thrilled you and your soul mate had an unforgettable time and I wish there will be another opportunity for us to go beyond any of your expectations once more when you come visit us again soon! I would like to thank you for your comment concerning breakfast in our partner restaurant Cococo. I will share your valuable comments with the management of the restaurant. I look forward to your return! Kind regards, Ada Egorova General Manager

Jpb Couples - 16/01/2020 Confirmed reviews ALL
« perfect experience »

staff exceptional room perfect amazing breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., Thank you so much for the feedback on your stay at SO/ St. Petersburg. I would also like to thank you for being a Platinum member of Accor Live Limitless loyalty program. I am thrilled that you and your soul mate had an unforgettable time and I wish there will be another opportunity for us to go beyond any of your expectations once more when you come visit us again soon! Best regards, Ada Egorova General Manager

Daniela R. Couples - 14/01/2020 Confirmed reviews ALL
« Wonderful stay! »

Thank you very much for a wonderful stay. Very personal service! I especially want to thank Artur the concierge, who made our trip extra special with providing us with a very nice guide. I also appreciate that I could book the hotel via contacting you through facebook.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Daniela, Thank you for your feedback regarding your stay in SO/ St. Petersburg! I am glad to receive your comment about our staff representing signature Just Say So service. I am happy that you felt warmly welcomed and have appreciated our caring attitude especially from the concierge side. I am thrilled you and your soul mate had an unforgettable time and I wish there will be another opportunity for us to go beyond any of your expectations once more when you come visit us again soon! I look forward to your return! Kind regards, Ada Egorova General Manager

Ken Couples - 11/01/2020 Confirmed reviews ALL
« Hygiene management courses. »

I've taught them a couple of hygiene lessons. They were really demanding it. Some creamy black dirt in the shower, bread particles on the table and the coach intricately decorated with natural liquids and bleaching were working together with a blasting scent of heavy female perfume. But the rest was more or less good. And people tried to solve the issues ASAP.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Innokentiy, Thank you so much for taking time to write feedback on your stay in SO/ St. Petersburg. I am glad that you could appreciate our perfect location just in a few steps from the main sights of St. Petersburg. I am happy that you liked your arrival and check-in experience, as well as departure. However I do regret to hear that your stay wasn’t up to your expectations. Regarding the state of room cleanliness upon your arrival, be assured that it was an unfortunate mistake fro us and I will set up an additional training for housekeeping department, so this issue will never arise again. Please, allow me to express my sincerest apologies and kindly accept 1500 courtesy points to your Accor Live Limitless loyalty account as a kind of compensation of all negative emotions your experienced during your stay. I do hope you will return to us again in the nearest future. Best wishes, Ada Egorova General Manager

Daria M. Couples - 09/01/2020 Confirmed reviews ALL
« Never ceases to amaze! »

Perfect stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Daria, Thank you for the review on SO/ St. Petersburg. I am thrilled you had an unforgettable time and I wish there will be another opportunity for us to go beyond any of your expectations once more when you come visit us again soon! I look forward to your return! Kind regards, Ada Egorova General Manager

Bertrand &. A. S. Couples - 06/01/2020 Confirmed reviews ALL
« Beyond our expectations »

Booked a 4 nights stay (room 726) during X'Mas week via Collection Air-France . Preliminary emails exchanges with Artur (Concierge) were quick and airport transfer arranged perfectly, as well as restaurant and Hermitage bookings. We enjoyed a VIP experience with warm welcome and above all continuous small attentions that make you feel "so unique": well done guys, doing great job. Special thanks to Artur, Victoria for kind attention, and Yuri the doorman. Remarkable team, well coordinated to deliver best possible service. Some drinks are free in minibar and stamps are complimentary; can also chose different pillows.. Swimming pool and Spa are super-clean; fitness center is well equiped. Breakfast served at CO.CO.CO restaurant offers a vast choice in line with hotel level. well, I don't see anything negative or to improve. I am frequent traveller and used to such hotels, but yes, So Sofitel Saint Petersburg experience was beyond our expectations.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bertrand & Anne S., Thank you so much for the heart-warming feedback on your stay at SO/ St. Petersburg. I am thrilled that you chose our hotel in the very heart of Saint Petersburg - with the city's major sights right at your doorstep. I am thrilled to receive your comment about staff representing our signature Just Say So service. I am happy that you felt warmly welcomed and have appreciated our caring attitude especially from Welcome Table team. We will be very happy to see you back and make your stay the most enjoyable one! Kind regards, Ada Egorova General Manager

Pn Couples - 04/01/2020 Confirmed reviews ALL
« Perfect place »

The So Sofitel St Petersburg is ideally located close to St Isaac and Hermitage. The staff is very friendly and nice, and the bar and Cococo restaurant serve excellent food.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Patrick, Thank you so much for the feedback on your stay at SO/ St. Petersburg. I am so pleased that you chose to stay at our hotel and appreciated its esteemed location right in the heart of Saint Petersburg – meters from the main sights of the city. Thank you for the words on the dishes from our partner restaurant Cococo. However I am sad to hear that the breakfast with a rich buffet with many dishes made from the best local products and a hot egg dish or dessert as a choice did not leave much impression on you. Please, do not hesitate on letting us know exactly what we could have improved on so that we can build and work on this aspect for the future. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Kind regards, Ada Egorova General Manager

Jv Families - 02/01/2020 Confirmed reviews ALL
« Average »

Great location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jocelyn, Thank you so much for feedback on your stay at SO/ St. Petersburg. I am pleased that you chose our hotel for your family trip, located right in the center of Saint Petersburg, with some of the cities major sights right on its doorstep. Unfortunately, from the short questionnaire it is not completely clear what you were not satisfied regarding your accommodation, cleanliness and quality of facilities. Please, do not hesitate on letting us know exactly what we could have improved on so that we can build and work on this aspect for the future. I look forward to your return! Kind regards, Ada Egorova General Manager

Family - 01/01/2020 TripAdvisor review
« Excellent stay! »

We had an excellent stay at the So SOFITEL hotel . The hotel is very modern and very chic !!!. The staff was really friendly and helpful. We received personalised attention . We were given the only room with the balcony at the hotel offering excellent views of the Isaac cathedral. The breakfast buffet was excellent. All in all a highly sofisticated hotel . Will definitely come back 😊

Our hotel has responded to the review
Our hotel has responded to the review

Dear Abhiami, Thank you so much for the review on SO/ St. Petersburg. I am glad to receive your comment about staff representing our signature Just Say So service. I am happy that you felt warmly welcomed and have appreciated our caring attitude. It is a pleasure to hear that you enjoyed our room created by a famous Italian architect Antonio Citterio with an excellent view of the St. Isaac cathedral, as well as the breakfast in our partner restaurant Cococo with wide variety of local fresh products. I look forward to your return! Best regards, Ada Egorova General Manager

Anna T. Couples - 31/12/2019 Confirmed reviews ALL
« Amazing hotel in the heart of Saint-Petersburg »

It was our second time in So Sofitel to celebrate our first wedding anniversary and it couldn’t be better! Not only did we get an upgrade, but we also got a nice sweet and sparkling surprise from the hotel. The staff was extremely welcoming and friendly. We will definitely be back next year!

Our hotel has responded to the review
Our hotel has responded to the review

Дорогая Анна, Спасибо Вам за то, что Вы нашли время ответить на вопросы нашей анкеты! Я очень счастлива, что Вы остались довольны своим пребыванием в SO/ St. Petersburg, а также по достоинству смогли оценить сюрприз в номере в Вашу годовщину свадьбы. Мы рады создавать настоящий уют для наших гостей, и Ваше мнение, действительно, очень важно для нас. Я и моя команда будем очень рады возможности снова приветствовать Вас в нашем отеле! С наилучшими пожеланиями, Ада Егорова Генеральный менеджер

Jill E. E. Families - 28/12/2019 Confirmed reviews ALL
« Best Hotel In St Petersburg »

Extremely friendly and fun staff. Beautiful accommodations and amenities. Comfortable beds. Delicious food and drinks. So stylish and luxurious. We felt like Russian Princesses.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jill, Thank you so much for the heart-warming feedback on your stay at SO/ St. Petersburg. I am thrilled that you chose our hotel in the very heart of St. Petersburg - with the city's major sights right at your doorstep. And I am pleased that you've liked our designer rooms created by a famous Italian architect Antonio Citterio. It is a pleasure to hear that our talents, loyal to our Just Say SO service, only added to making your stay fabulous and unforgettable. I hope that you will return to us again sometime soon. Kind regards, Ada Egorova General Manager

F. T. Friends - 28/12/2019 Confirmed reviews ALL

Clean. Breakfast enough of variety. Friendly staff. Will come back again

Our hotel has responded to the review
Our hotel has responded to the review

Dear t., Thank you for the review of your stay in SO/ St. Petersburg. I am glad that you chose our hotel for your trip to St. Petersburg because of our excellent brand reputation of SO/ Sofitel hotel. I am happy that you could enjoy the professionalism of our talents delivering our signature Just Say SO service and fulfilling every wish of our guests. Thank you for the words on the breakfast variety in our partner restaurant Cococo. I look forward to your return and I do hope you will be able to experience the unforgettable view from our HI-SO terrace the next time you visit us! Kind regards, Ada Egorova General Manager

Aurelie Friends - 22/12/2019 Confirmed reviews ALL
« Great hotel & location but experience below average of So sofitel »

Very good welcome, good room (even if no real place to store clothes), but two main things retained my attention: - breakfast buffet is small and not matching expectation of a So Sofitel (Bangkok, Vienna, Marrakech...) - the bar responsible (with red hair) was a nice guy but not matching expectation for such level of hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Aurelie, I would like to thank you for taking time to share your feedback regarding your recent stay in SO/ St. Petersburg. I am glad that you’ve chosen our hotel, thanks to excellent reputation of the SO/ brand. I would also like to congratulate you on your Silver status in ALL loyalty program. I am happy that you have estimated our designer room created by a famous Italian architect Antonio Citterio, as well as our signature Just Say So service. I am sad to hear that the breakfast at our partner restaurant Cococo with a rich buffet with many dishes made from the best local products and a hot egg dish or dessert as a choice did not leave much impression on you. I will definitely share your valuable comments with the management of the restaurant. I appreciate your comments regarding our MIXO lobby bar talent. I would like to reassure you - we will set up an additional training for our Wine & Dine team in order to make your future stay perfect. I look forward to welcome you in the nearest future. Best regards, Ada Egorova General Manager

Evgeny Business - 22/12/2019 Confirmed reviews ALL
« luxury stay in the heart of SPB »

I liked everything about this stay: hotel location, room design and facilities, high quality breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Дорогой Евгений, Благодарю Вас за отзыв о SO/ St. Petersburg. Спасибо, что выбрали наш отель для Вашей бизнес поездки и что являетесь участником программы лояльности All Accor Live Limitless. Я очень счастлива, что, судя по оценкам, Вы остались довольны своим пребыванием в SO/ St. Petersburg. А также смогли оценить наше идеальное месторасположение в самом центре Петербурга и наши интерьеры дизайна известного итальянского дизайнера Антонио Читтерио. С нетерпением будем ждать Вас снова! С наилучшими пожеланиями, Ада Егорова Генеральный Менеджер

Jb Families - 18/12/2019 Confirmed reviews ALL
« First stay with SO... »

Friendly service from frontdoor to room service. Very kind people in the restaurant and bar, too. Festive atmosphere in lobby area.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jaan, Thank you for your review of your stay in SO/ St. Petersburg. I am glad that you chose our hotel for your family trip to St. Petersburg because of the excellent reputation of SO/ brand and our perfect location in the heart of the city. I would also like to thank you for being a Platinum member of our loyalty program ALL. I am happy to hear that you could enjoy our festive atmosphere in MIXO lobby bar as well as the professionalism of our talents delivering our signature Just Say SO service. It’s sad to hear that you didn't tell our talents about difficulties with room temperature. We always do all our best to solve the problems of our guests and make their stay memorable. I hope you will return to SO/ St. Petersburg again in the nearest future. My team and I will be glad to welcome you again. Best regards, Ada Egorova General Manager

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
Your loyalty is rewarded
ALL - Accor Live Limitless
Not participating hotel As a {{fidelityCard}} member Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into ALL - Accor Live Limitless points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates