Mercure Sydney Rouse Hill 4.5 stars

Customer review rating 4.6/5 598 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Mercure Sydney Rouse Hill
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+ 14 Services

Hotel extras

  • Walking distance to the new Metro for fast convenient connection from Rouse Hill to Sydney CBD

  • Direct access to Fiddler precinct for a wide choice of a la carte dining and beverage options

  • Ideal location for all your residential conferencing options at the Fiddler Hotel

  • Complete residential entertainment options including conferencing, weddings and parties

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
  • Dry cleaning / Ironing
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Outdoor playground for children
Catering
  • BreakfastPaying
  • 1 bar(s)
  • Room service
Business services
  • 1 meeting room(s)

Hotel location

Mercure Sydney Rouse Hill

Cnr of Commercial Road
2155
rouse hill
australia

Tel: +61288063969

Fax: (+61)296294311

Check-in from 14h00

Check out up to 11h00

  • SYDNEY :  Rouse Hill Station

  • SYDNEY :  Rouse Hill Station

  • SYDNEY :  Rouse Hill Station

  • By plane

    SYDNEY At 46.8km / 29.08 miles

  • By plane

    SYDNEY At 45.2km / 28.09 miles

  • By train

    ROUSE HILL At 0.4km / 0.25 miles

  • By train

    SCHOFIELDS At 5.8km / 3.6 miles

GPS :-33.686426, 150.91976

Companies

  • B I BRAUN 6.04 km / 3.75 mi
  • CAPITAL CORPORATION 8.03 km / 4.99 mi
  • ISCAR 8.01 km / 4.98 mi
  • MODERN GROUP 5.08 km / 3.16 mi
  • RESMED 7.0 km / 4.35 mi
  • WOOLWORTHS 6.09 km / 3.78 mi
  • WYETH 7.06 km / 4.39 mi
Companies

Your meetings and events

Room descriptions and layouts

meeting room

From 1 to 230 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

General equipment

  • Podium

  • Day light

  • WIFI access

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Superior Room, 1 King Bed

  • Max. number of persons: 2
  • Area: From 32 / 344 sq ft
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Superior Room, 2 Single Beds

Accessible room
  • Max. number of persons: 2
  • Area: From 32 / 344 sq ft
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Deluxe Room, 1 King Bed

Accessible room
  • Max. number of persons: 2
  • Area: From 32 / 344 sq ft
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Deluxe Room, 2 Single Beds

Accessible room
  • Max. number of persons: 2
  • Area: From 32 / 344 sq ft
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
Rooms

Our restaurants and bars

THE LOUNGE

Non contractual photo

The Lounge is an opulent and sophisticated space to relax with friends. With a perfect balance of classic and contemporary finishes throughout including mood lighting, plush furnishings, and an exclusive VIP bar and lounge area.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure Sydney Rouse Hill

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

598 reviews

tripadvisor

TripAdvisor Rating 4.5/5

28 reviews

Well located and clean

Customer review rating 4.6/5

Tiffany Couples - 01/12/2020 Confirmed reviews ALL

This was a return trip to use up credit.

Ok

Customer review rating 4.6/5

Andrew Z. Business - 30/11/2020 Confirmed reviews ALL

All good but no power point or tesla charger available so not coming back

Dear Andrew z., Thank you for taking the time to tell us about your experience at the Mercure Sydney Rouse Hill. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We will have a Tesla charging point in the near future. The massive disruption to our operations wrought by COVID-19 is making an indelible mark on our guests and we indeed regret that you had to experience these shortcomings At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be rest assured that we are taking the appropriate measures to address the issue of not having charging points for electric cars. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Harris Ratnawardana General Manager

Family catch-up

Customer review rating 4.6/5

Debbie B. Couples - 30/11/2020 Confirmed reviews ALL

Catch-up with family who live local to your hotel. Lovely, clean and friendly staff

Dear Deborah B., We very much appreciate your comments regarding your stay at the Mercure Sydney Rouse Hill. It is always a pleasure to receive positive feedback. We are glad that you have a lovely stay for your family catch-up. We hope your next visit will be as pleasant as the previous one. Sincerely, Thu Thu Win Front Office Manager

Good beds

Customer review rating 4.6/5

Russell P. Business - 29/11/2020 Confirmed reviews ALL

Place is located perfectly food and entertainment At a fingertips Now for the failure I do expect cold water in my room in bottles Not to be told tap water is available These days all motels supply cold bottles of water as a complimentary. This was not provided Instead it was $ 4 dollars a bottle out of the fridge I can buy a bottle any where for $ 1.00 BIG FAILURE

Clean and new place

Customer review rating 4.6/5

Linda Families - 24/11/2020 Confirmed reviews ALL

Stayed while visiting family.

Dear Linda B., We very much appreciate your comments regarding your stay at the Mercure Sydney Rouse Hill. It is always a pleasure to receive your feedback. We hope your next visit will be as pleasant as the previous one. Sincerely, Thu Thu Win Front Office Manager

well located

Customer review rating 4.6/5

Andrew C. Business - 24/11/2020 Confirmed reviews ALL

Pleasant and helpful staff at check-in

Dear Andrew C., We very much appreciate your comments regarding your stay at the Mercure Sydney Rouse Hill. It is always a pleasure to receive positive feedback our staff. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thu Thu Win Front Office Manager

Very nice and clean

Customer review rating 4.6/5

Allan H. Solo - 24/11/2020 Confirmed reviews ALL

Quite area with plenty of parking. Room was clean and tidy Could do with a better choice of room service meals Staff were nice

Dear Allan H., We very much appreciate your comments regarding your stay at the Mercure Sydney Rouse Hill. It is always a pleasure to receive positive feedback. I will share your comments with our team. We were in a transition of updating the room service menu last month. We are happy to inform you that full restaurant menu can be ordered as room service from now. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thu Thu Win Front Office Manager

Felt enclosed no window or balcony

Customer review rating 4.6/5

Kenny Couples - 24/11/2020 Confirmed reviews ALL

Not good if you’re clostraphobic

Nice hotel

Customer review rating 4.6/5

Dean M. Couples - 24/11/2020 Confirmed reviews ALL

New style hotel, very comfortable. In room complementary items not as good as Novotel.

Dear Dean M., Thank you for taking the time to tell us about your experience at the Mercure Sydney Rouse Hill. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Thank you for your good review and highlighting the area to improve. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thu Thu Win Front Office Manager

Pleasant stay and very quiet

Customer review rating 4.6/5

Elizabeth M. Solo - 23/11/2020 Confirmed reviews ALL

I overnighted due to work commitments ! The room was quite spacious and comfortable! Due to COVID no breakfast was available which was disappointing as l did not arrive prepared.to eat out!

Dear Elizabeth Faye M., We very much appreciate your comments regarding your stay at the Mercure Sydney Rouse Hill. It is always a pleasure to receive constructive feedback. We are glad to know that you had a comfortable stay. With the government easing on restrictions, we are happy to inform you that breakfast is operating daily as we used to from today onwards. We hope you have the chance to enjoy it on your next visit. Sincerely, Thu Thu Win Front Office Manager

Lovely stay, friendly staff.

Customer review rating 4.6/5

Geoff K. Families - 23/11/2020 Confirmed reviews ALL

Great spot close to shopping outlets, location was perfect. We weren’t too impressed with the fiddler, meals not great, felt rushed, didn’t enjoy this part of our weekend, everything else was great.

Dear Geoff K., We very much appreciate your comments regarding your stay at the Mercure Sydney Rouse Hill. It is always a pleasure to receive constructive feedback. We are glad to hear our hotel was a convenience location for your trip. We will let the restaurant team know about your feedback too. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thu Thu Win Front Office Manager

Excellent Property

Customer review rating 4.6/5

Kristie K. Families - 22/11/2020 Confirmed reviews ALL

We stayed at this property for 1 night for a sporting competition. We found the rooms to be well layout out and in excellent condition. I was concerned about noise due to the proximity to a pub and busy road but that was not an issue at all. Would happily stay at this property again.

Dear Kristie K., We very much appreciate your comments regarding your stay at the Mercure Sydney Rouse Hill. It is always a pleasure to receive positive feedback. We are so glad to know that you would choose to stay with us again. We hope your next visit will be as pleasant as the previous one. Sincerely, Thu Thu Win Front Office Manager

Great night at the hotel

Customer review rating 4.6/5

Noel M. Couples - 22/11/2020 Confirmed reviews ALL

No Drama Easy in and Easy out The way i like it

Dear Noel m., We very much appreciate your comments regarding your stay at the Mercure Sydney Rouse Hill. We are glad to know that our hotel is convenience for your stay with easy access. We hope your next visit will be as pleasant as the previous one. Sincerely, Thu Thu Win Front Office Manager

Fantastic comfortable night stay

Customer review rating 4.6/5

Victoria V. Families - 21/11/2020 Confirmed reviews ALL

Thankful for the car park near front entry, was greeted by lovely girl - excellent customer service - friendly, caring, informative. Fabulous spacious room, comfortable beds, loved the bathroom & appreciated the large shower head. Really appreciated how quiet the room was, and how dark we were able to make the room for a sleep in. Had the best night sleep. I thought great value for one night. Thank you

Dear Victoria V., We very much appreciate your comments regarding your stay at the Mercure Sydney Rouse Hill. We are glad to know that you had a fantastic and comfortable stay. Thank you so much for such a good feedback given about the staff and room. I will share your comments with our team. We hope your next visit will be as pleasant as the previous one. Sincerely, Thu Thu Win Front Office Manager

Nice

Customer review rating 4.6/5

Paul Business - 19/11/2020 Confirmed reviews ALL

Could not complain

Dear Paul, We very much appreciate your comments regarding your stay at the Mercure Sydney Rouse Hill. It is always a pleasure to receive positive feedback. We hope your next visit will be as pleasant as the previous one. Sincerely, Thu Thu Win Front Office Manager

Very comfortable accommodation with great service

Customer review rating 4.6/5

Mick Business - 18/11/2020 Confirmed reviews ALL

Overnight business stay

Dear Mick C., We very much appreciate your comments regarding your stay at the Mercure Sydney Rouse Hill. It is always a pleasure to receive positive feedback. We are glad to hear you had a comfortable stay with our great service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thu Thu Win Front Office Manager

Close by event we were attending

Customer review rating 4.6/5

Anthony A. Families - 17/11/2020 Confirmed reviews ALL

Rooms were clean and well maintained. Staff were pleasant and helpful

Dear Anthony A., We very much appreciate your comments regarding your stay at the Mercure Sydney Rouse Hill. It is always a pleasure to receive positive feedback on our rooms and staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thu Thu Win Front Office Manager

Good To Be Back

TripAdvisor rating 4.5/5

davidwillis63 17/11/2020 TripAdvisor review

After a 8 month gap, it was great to be able to travel to Sydney again. My preferred place to stay is the Mecure @ Rouse Hill. It was lovely to receive a warm welcome back and be recognized by the staff. As always the rooms were comfortable and clean, and there was plenty of onsite parking. I highly recommend staying here, and look forward to returning soon.

All that I’d expect from Mercure

Customer review rating 4.6/5

Warren T. Couples - 16/11/2020 Confirmed reviews ALL

Faultless

Dear Warren T., We very much appreciate your comments regarding your stay at the Mercure Sydney Rouse Hill. It is always a pleasure to receive feedback as faultless. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thu Thu Win Front Office Manager

Good stay

Customer review rating 4.6/5

David R. Business - 13/11/2020 Confirmed reviews ALL

Friendly and welcoming staff, great facility

Dear David R., We very much appreciate your comments regarding your stay at the Mercure Sydney Rouse Hill. It is always a pleasure to receive positive feedback. We are glad to know that you had a good stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thu Thu Win Front Office Manager

Our most recent 20 reviews

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