Mercure Sydney Rouse Hill 4.5 stars

Name: Mercure Sydney Rouse Hill
Address: ROUSE HILL, 2155, AUSTRALIA
Telephone: (+61)288063969
Rating: 4.6

Customer review rating 4.6/5 503 reviews

ALLSAFE approved hotel

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+ 14 Services

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Mercure Sydney Rouse Hill

Hotel for travellers looking for local and authentic experiences

We look forward to welcome you to step into a world of sophistication and enhance your luxury experience in the Sydney Hills District with our brand-new hotel

Mr Harris RATNAWARDANA, Hotel Manager

Mercure Sydney Rouse Hill is conveniently located alongside The Fiddler Hotel, a major dining and entertainment venue. The hotel consists of 78 modern guest rooms, including a mix of Deluxe Rooms, Family Rooms Suites and four Special Need rooms spread across four stories. The hotel also houses a fitness centre and a swimming pool, new conferencing and events spaces, while dining venues will be provided to hotel guests through The Fiddler's existing entertainment complex.

Hotel extras

Walking distance to the new Metro for fast convenient connection from Rouse Hill to Sydney CBD
Direct access to Fiddler precinct for a wide choice of a la carte dining and beverage options
Ideal location for all your residential conferencing options at the Fiddler Hotel
Complete residential entertainment options including conferencing, weddings and parties

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet (Paying)
- WIFI in the communal areas
- WIFI in your room
- WIFI access (Paying)
- Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
Parking
- Private outdoor parking
- Public outdoor parking
- Bus/coach parking area
- Well-lit parking
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Accessible bathroom
Outdoor playground for children
100% non-smoking hotel
Air conditioned
- Air conditioning
- Automatic air control (Paying)
- Manual temperature control
Dry cleaning / Ironing
Concierge

Swimming pool
- Pool
- Outdoor unheated pool
Fitness centre
Outdoor playground for children

BreakfastPaying
1 bar(s)
Room service
- Hot meals
- Opening hours : Week 07:00-22:00
- Opening hours : Week-end 07:00-22:00

1 meeting room(s)

Hotel location

Mercure Sydney Rouse Hill

Cnr of Commercial Road
2155
rouse hill
australia

Tel: +61288063969

Fax: (+61)296294311

Contact email :

Check-in from 14h00

Check out up to 11h00

SYDNEY : Rouse Hill Station
SYDNEY : Rouse Hill Station
SYDNEY : Rouse Hill Station

By plane
SYDNEY At 46.8km / 29.08 miles
By plane
SYDNEY At 45.2km / 28.09 miles
By train
ROUSE HILL At 0.4km / 0.25 miles
By train
SCHOFIELDS At 5.8km / 3.6 miles

GPS :-33.686426, 150.91976

B I BRAUN 6.04 km / 3.75 mi
CAPITAL CORPORATION 8.03 km / 4.99 mi
ISCAR 8.01 km / 4.98 mi
MODERN GROUP 5.08 km / 3.16 mi
RESMED 7.0 km / 4.35 mi
WOOLWORTHS 6.09 km / 3.78 mi
WYETH 7.06 km / 4.39 mi

Companies

Your meetings and events

meeting room

From 1 to 230

attendees

- Height 2.3 m
- Theatre style 230 participants
- U-shaped Room
- Board-room
- Classroom style 100 participants
- Banquet 20 participants
Configuration is not available for this hotel

Table of rooms
Room name	Surface area	Height	Theatre style	U-shaped Room	Board-room	Classroom style	Banquet
Greenway		2.3 m	230 participants			100 participants	20 participants

Configuration is not available for this hotel

Unsure of the capacity needed for your event?
This hotel is not suitable for your event?
Look for another hotel
Convert different units of measurement and make organising your events easier.

Podium
Day light
WIFI access
Video equipment
Overhead projector
Airconditioned meeting room

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

Superior Room, 1 King Bed

Max. number of persons: 2
Area: From 32 m² / 344 sq ft

Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV

Superior Room, 2 Single Beds

Accessible room

Max. number of persons: 2
Area: From 32 m² / 344 sq ft

Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV

Deluxe Room, 1 King Bed

Accessible room

Max. number of persons: 2
Area: From 32 m² / 344 sq ft

Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV

Deluxe Room, 2 Single Beds

Accessible room

Max. number of persons: 2
Area: From 32 m² / 344 sq ft

Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV

Rooms

Our restaurants and bars

THE LOUNGE

The Lounge is an opulent and sophisticated space to relax with friends. With a perfect balance of classic and contemporary finishes throughout including mood lighting, plush furnishings, and an exclusive VIP bar and lounge area.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Relaxing, comfy and clean

Nicole Couples - 01/08/2020 Confirmed reviews ALL

Lovely, enjoyed my stay would certainly come back in the future.

Nice place to stay

Anand M. Families - 31/07/2020 Confirmed reviews ALL

Good location, clean, friendly staff, good vibe.

Great location to where I was working

Mark P. Business - 29/07/2020 Confirmed reviews ALL

Great value for money and friendly staff

Dear Mark p., We very much appreciate your comments regarding your stay at the Mercure Sydney Rouse Hill. It is always a pleasure to receive positive feedback. We hope your next visit will be as pleasant as the previous one. Sincerely, Thu Thu Win Front Office Manager

Amazing stay

Anonymous Couples - 28/07/2020 Confirmed reviews ALL

First staying at this hotel and i love it is amazing

Dear Christian T., We very much appreciate your comments regarding your stay at the Mercure Sydney Rouse Hill. It is a pleasure to hear that your first stay with us was amazing. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thu Thu Win Front Office Manager

Good stay

Geoff T. Business - 26/07/2020 Confirmed reviews ALL

Comfortable easy check in ...limited Healy mini bar

Dear Geoffrey T., We very much appreciate your comments regarding your stay at the Mercure Sydney Rouse Hill. We appreciate your suggestion regarding the mini bar as well. We will look into providing more mini bar options. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thu Thu Win Front Office Manager

Well located, fantastic rooms.

Stu Families - 24/07/2020 Confirmed reviews ALL

From the time we arrived we were warmly welconed. The staff at reception was wonderful and very friendly and helpful. The rooms were amazing and clean! The beds were super comfortable. On check out the reception staff were once again super friendly. Would highly recommend staying here.!!!!

Very nice!

Poodin Couples - 23/07/2020 Confirmed reviews ALL

Extremely friendly staff. Conveniently located. Very nice room. Highly recommended.

Dear Paul R., We very much appreciate your comments regarding your stay at the Mercure Sydney Rouse Hill. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Harris Ratnawardana General Manager

The reception was good and so was the room and the facilities.

Barbara F. Families - 19/07/2020 Confirmed reviews ALL

The actual room and service was excellent however breakfast at The Fiddler was terrible. It took 30 minutes to receive our coffee and scrambled eggs with toast. They were unable to be flexible with the menu. No parsley, tomato or omelet was available apparently this was too difficult. We will not be going back. This was our first experience with The Fiddler and our last.

Dear Ingrid F., We very much appreciate your comments regarding your stay at the Mercure Sydney Rouse Hill. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I have passed on your constructive comments to the Fiddler team too. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Harris Ratnawardana General Manager

Well located for our needs

Lorraine Families - 19/07/2020 Confirmed reviews ALL

Helpful desk staff. Room clean and tidy each day.

Dear Lorraine A., We very much appreciate your comments regarding your stay at the Mercure Sydney Rouse Hill. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Harris Ratnawardana General Manager

Good stay

Grant Friends - 19/07/2020 Confirmed reviews ALL

Stayed for 1 night. loved how it was close to pub. Does need better signage to find motel.

Dear Grant H., We very much appreciate your comments regarding your stay at the Mercure Sydney Rouse Hill. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Yes we are looking at improving our signage, to make it more convenient to find us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Harris Ratnawardana General Manager

Amazing stay

Rebecca Couples - 14/07/2020 Confirmed reviews ALL

The room was very modern and clean. The staff were friendly. Great location would definitely stay again in the future.

Dear Rebecca S., We very much appreciate your comments regarding your stay at the Mercure Sydney Rouse Hill. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Harris Ratnawardana General Manager

Fantastic experience

Allan I. Friends - 14/07/2020 Confirmed reviews ALL

Friendly helpful staff, beautiful room, great service

Dear Alan I., We very much appreciate your comments regarding your stay at the Mercure Sydney Rouse Hill. We are glad to hear that your enjoyed your stay with us. Hopefully you get to enjoy the welcome drinks in your next visit. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thu Thu Win Front Office Manager

Friendly staff

Vicki Families - 13/07/2020 Confirmed reviews ALL

We had a great stay. Quiet location with very friendly staff. Very welcoming and accommodating.

Dear Vicki D., We very much appreciate your comments regarding your stay at the Mercure Sydney Rouse Hill. It is always a pleasure to receive constructive feedback. I will share your comments with the concern department and our team. We hope your next visit will be as pleasant as the previous one. Sincerely, Thu Thu Win Front Office Manager

Ideal location and plenty of parking space

Ronald H. Business - 12/07/2020 Confirmed reviews ALL

Reception and Hotel Staff were Very Well presented and very helpful. And Fantastic soft bed !!

Dear Ronald H., We very much appreciate your comments regarding your stay at the Mercure Sydney Rouse Hill. We are pleased to know that your stay was peasant and you loved our soft bed. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thu Thu Win Front Office Manager

Well located, fantastic staff

Natalie Couples - 11/07/2020 Confirmed reviews ALL

Staff were friendly and helpful

Dear Natalie S., We very much appreciate your comments regarding your stay at the Mercure Sydney Rouse Hill. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thu Thu Win Front Office Manager

Great location for NW Sydney sector

Russel Couples - 11/07/2020 Confirmed reviews ALL

Lovely hotel in NW sector of Sydney. Although located on a busy road, the rooms are very quiet and well appointed. Staff are friendly and welcoming with meals available next door at the Fiddler.

Noel Families - 10/07/2020 Confirmed reviews ALL

The hotel is very nice and well fitted out. The staff are very friendly and we enjoyed interacting with them.

Dear Noel S., We very much appreciate your comments regarding your stay at the Mercure Sydney Rouse Hill. It is always a pleasure to receive positive feedback. We are glad to hear that you enjoyed interacting with us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thu Thu Win Mercure Sydney Rouse Hill

Enjoyed my stay

Ali Solo - 10/07/2020 Confirmed reviews ALL

Had the best nights sleep id had in a long time. The bed and pillows were super comfy and i wish i knew what they were. Room was a good size and very clean. Bathroom nice and big and i liked the showerhead. Good location. Would definately stay again. Probably only 2 “faults” and they arent even big issues. The carpet in the lift needed a good clean. The room service menu could probably be a little bigger, altho perhaps its limited because of covid? Otherwise i enjoyed the stay and il stay again if in the area

Dear Allison P., We very much appreciate your comments regarding your stay at the Mercure Sydney Rouse Hill. We are glad to hear that you enjoyed the stay regardless of the few areas to improve. We will inform the related department regarding your concerns to rectify. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thu Thu Win Front Office Manager

Good stay

Stuart F. Solo - 10/07/2020 Confirmed reviews ALL

Concierge when I checked in at 5pm on 4/7/2020 went out of her way to help me get transport to where I needed to go. She even ordered Uber on her own account for me. Outstanding.

Dear Stuart F., We very much appreciate your comments regarding your stay at the Mercure Sydney Rouse Hill. It is always a pleasure to receive positive feedback. I will share your comments with the team member. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thu Thu Win Front Office Manager

Great room

Adam Business - 08/07/2020 Confirmed reviews ALL

Room is great, excellent location, room service menu is etremely light on.

Dear Adam W., We very much appreciate your comments regarding your stay at the Mercure Sydney Rouse Hill. It is always a pleasure to receive positive feedback. I will share your comments with our team regarding the room service menu choices as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thu Thu Win Front Office Manager

Our most recent 20 reviews

In partnership with TripAdvisor

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