ibis Styles Lausanne Center MadHouse Hotel

I spent one night in MadHouse Lausanne. It was a great experience, the room was very cozy and the service irreproachable.

The hotel is perfect for a one night stay, room is small but very convenient and there is everything you need. Furthermore, the hotel gives you a public transport ticket that enables you to discover Lausanne. I would recommend this hotel for sure!

Hi, Unfortunately this is one of the most uncomfortable hotel stays I've ever experienced. Being a frequent business traveler pre-covid, as well as private, I've stayed in hotels all over the world in a variety of budget ranges. This hotel, however, has an essential flaw. The newly renovated hotel has zero ventilation possibilities in the rooms, and the overall ventilation system did not work. Rooms are small, with shower facilities directly in the room which is of course not a problem, should ventilation work properly. The result is that a warm but not uncomfortable room, becomes hot, humid and impossible to sleep in after 2 hours of time. This result was the reality, me and my wife hardly slept during our 2 night stay, forcing us to leave early at 6AM to enjoy some fresh air. The very helpful staff, also aware of the problem, tried to help out with an industrial ventilator in the room. This ventilator was extremely noisy and dit not really fix the problem, as it just circulated stuffy air in a small room. The air had no place to go. Please, i'm begging you, take this complaint at heart. I'm really not exaggerating. The best possible experience I can use to describe was a stay in the middle of the Colombian desert I had 2 years ago in a small abandoned church. However, sleep was still possible there as the windows could be opened. This hotel is impossible to sleep in during summer times. I hardly ever complain to hotels, and usually, when staff is right (which was the case in this hotel), I just don't complain. Here, however, I think ventilation needs to be fixed urgently before letting in customers again. Especially during COVID times, I don't think it is responsible to be running a hotel without functioning ventilation. Hope this complaint will lead to action. I'm deliberately sharing this complaint first with you, and not to a review website to give you a chance of replying & rectifying. Warm regards, Tjitse

Unfortunatelly i was single and very tired, Shower not so much isolated from roomsmay spray water everywhere

The experience at Ibis Styles Lausanne was great and super personal. I was greeted by smiling faces at the reception, a huge number of perks like free transport around the city, a free welcome drink :) The room was also cute and had a lot of character. Overall a great stay.

see above

here already. indeed a different hotel style that I like

I saw an offer for a cheap room and I decided to take it. Nevertheless the room I was given (may be name was Rabbit) was really too small: 5 steps per 2,5 steps. I such small environment there was everything, included shower and toilette. This can be accepted or not. It depends on you. Nevertheless what was difficult for me to accept, was a too high temperature inside the room, the lack of possibility to reduce it and the window was blocked. I have really appreciated all the small gift that came along with the room, as for example a free drink at the bar, free drinks in the room and free entrance at Mad discoteque.

Good location Good staff. thank you all!

They gave me a small noisy room while I have asked and insisted for a quiet one !

I was afraid of the reception into a bar. It was very professional, I received all explanations, very perfect. Top customer oriented. The vouchers for the bar were warmly welcome by the waiters.

Good overall experience. Check in and out were smooth. The concept is interesting but led to some compromises at the expense of practicality in the room design. The toilet area, for example, opened up directly above into the rest of the room, rather than being sealed off to contain the smells. The tap was a bit wobbly and the sink a bit too small and oddly positioned, leading to excess splattering. The perks were a nice touch, though the breakfast place nearby didn't honour my discount card despite it being on the sheet in my room. Location was great and central to everything.

I travel frequently to lausanne. this hotel is located into a great hotpsport and despite rooms are small, it's special to stay here

This place is real fun, and they have great staff too. Big 'THANK YOU' to Marti & Diana who accommodated every question/request within minutes, they really are amazing. I sleps on the 1st floor right above the Bar which results in some noise issues, for which they provide ear plugs in the room :) Keep doing what you do best & rock on!

Staff tried to make stay special. Prepared room w/chocolate and presents and a note congratulating us on our anniversary. Appreciated the drinks upon arrival. However, the room smelled moldy. This was known by staff as there was a large fan outside the room— they had obviously tried to air it out. The windows only opened a small amount, so we could not open them and air out room. This should have been noted by staff, and occupants shouldn’t have been put in this room before the moldy smell was fixed. Mold can cause serious illnesses, this should be fixed before occupied again!(Husband has nasal infection at this time)