Information message

Mantra on Mary Brisbane

Customer review rating 4.0/5 1,578 reviews

ALLSAFE approved hotel

Mantra on Mary Brisbane
See on a map
+ 8 Services

Hotel extras

  • Located in the city centre

  • Spacious, self-contained apartments

  • Extensive gymnasium, outdoor pool and day spa

  • Walking distance to shopping and restaurant areas

  • Award-winning Day Spa onsite

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access Paying
  • Parking Paying
  • Babysitting on request Paying
  • 100% non-smoking hotel
  • Air conditioned
  • BRISBANE INTERNATIONAL AIRPORT Paying
  • Dry cleaning / Ironing Paying
  • Concierge
Leisure and activities
  • Outdoor heated pool
  • Fitness centre
  • Well-being
  • Babysitting on request Paying
Catering
  • Breakfast Paying
Business services
  • Copy/print service available Paying

Hotel location

Mantra on Mary Brisbane

70 Mary Street
4000 brisbane
australia

Tel: +611300092872

Fax: (+61)7/31025194

Check-in from 14h00

Check out up to 10h00

  • By plane

    BRISBANE INTERNATIONAL AIRPORT At 15km / 9 miles - Shuttle paying

GPS :-27.472089, 153.026861

Our accommodation(s)

Mantra on Mary ensures you make the most of your stay in Brisbane with spaciously designed self-contained 1 and 3 bedroom apartments all with a fully equipped kitchen, LCD TV, Wi-Fi access in every room (fees apply) air-conditioning and a bath you'll just want to soak in. From your spacious surrounding and full laundry facilities to your ultra-comfy bed - you'll feel right at home in distinctive Mantra style.

Our guest reviews for
Mantra on Mary Brisbane

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

1,578 reviews

TripAdvisor Rating 3.5/5

1,748 reviews

Convenient

Customer review rating 5.0/5

Jana Couples - 16/09/2021 Confirmed reviews ALL

Location was very central, had all the amenities we needed and staff were super helpful.

Tired rooms

Customer review rating 1.5/5

Anonymous Business - 16/09/2021 Confirmed reviews ALL

Positives: Great welcome, people are fantastic there. Negatives: I wont be the first to say this but the rooms are very tired (eg. multiple stains in carpet, rips in sofa, poor lighting). The room on 2606 was fairly close to the refuse chute which was emitting a horrible smell of garbage throughout the floor. All of this combined left me with a sense that I was staying somewhere 'dirty' and for that reason it will not be a location I return to for business travel. With regard to Business travel, it is not major but it would be helpful if the rooms could be fitted with USB and it also appeared the internet was limited to 2hrs even though I am a platinum accor member. Thanks

Customer review rating 0.5/5

Kieron J. Couples - 13/09/2021 Confirmed reviews ALL

Disappointed the shower never worked the water was changing from hot to cold constantly the bath didn’t work when I needed it to the iron was destroyed I had to ask for another. The bath room was filthy I went through 3 receptionist the boys were fantastic the one girl was awful when I checked out I gave feed back and the response was I’m sorry that happened we’ll get someone to fix it no offer of credit or anything to make the situation better I’ll never stay here again I went here for a romantic getaway and frankly I left more stressed I had no relaxation I could have booked a cheaper motel through a different company and had a better stay

Great location close to everything

Customer review rating 4.5/5

Stephen W. Business - 11/09/2021 Confirmed reviews ALL

Good rooms, freindly staff, great location, will be back.

Greetings Stephen, Thank you very much for your review and feedback. I know our staff always enjoy seeing your familiar face and checking you in, during your stays at Mary. Thank you for your time taken to give us feedback, it is very appreciated. We look forward to welcoming you back to Mantra On Mary! Kind Regards, Ian Preston - General Manager

Exceptional staff members

Customer review rating 5.0/5

Laurelle A. Business - 10/09/2021 Confirmed reviews ALL

I stay at Mantra on Mary regularly and each time I am greeted by friendly, professional and very helpful staff. Travis and Austin are particularly good at making me feel welcome, always remembering me and my work colleagues who stay at Mantra as well.

Greetings Laurelle, Wow! What a fantastic review! Thank you very much for your kind words. I am pleased to hear how Austin & Travis have been able to add just that little extra something to your regular stays with us. I will be sure to let them know of your kind words, as I know it will please them to know how they have contributed to your stays with us! We cannot wait to welcome you back again Ms A.! Kind Regards, Ian Preston General Manager - Mantra On Mary Brisbane

Couldn't fault room or staff

Customer review rating 5.0/5

T G. Families - 08/09/2021 Confirmed reviews ALL

Excellent stay. All staff were extremely welcoming. The room was clean and had the amenities I needed to enjoy my stay.

Dear Toni, Thank you for your 5 Star Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return. Kind Regards, Ian Preston - General Manager

Good location but a few issues

Customer review rating 2.0/5

Mitch Families - 07/09/2021 Confirmed reviews ALL

The location is really good for the casino but the whole floor smelt like vomit. The pillow case was also very dirty

Hi Mitch, Thank you for taking the time to review Mantra on Mary, We’re disappointed to see we missed the mark this time around on room quality and wish to extend our apologies for not meeting our higher standard. if you have time we would like to hear about your reservation so that we may improve our processes into the future. Kind Regards – Ian Preston General Manager

Everything is perfect. Especially the staff.

Customer review rating 5.0/5

Anonymous Solo - 07/09/2021 Confirmed reviews ALL

Just a nice accommodating hotel. Mantra on Mary is my go to hotel.

Dear Rambod, Thank you for staying with us and for taking the time to tell us about your stay! It is wonderful to hear that you always enjoy your time here and that it is your go to Hotel! We cant wait to have you return to stay with us again! Kind Regards, Ian Preston - General Manager
Customer review rating 3.5/5

Dale M. Solo - 07/09/2021 Confirmed reviews ALL

Parking was a nightmare.

Hi Dale, Thank you for leaving such positive feedback of our staff, we will pass this onto the team member who checked you in. We apologise for the inconvenience of parking and are working with our partners across Brisbane to improve this aspect of our accommodation. We hope to welcome you back in the near future to enjoy the beautiful city of Brisbane. Warm Regards – Ian Preston General Manager

Great stay!

Customer review rating 5.0/5

Christine D. Business - 05/09/2021 Confirmed reviews ALL

My favourite room was available and the staff were so very helpful - thanks Travis and Austin!

Dear Christine, Thank you for your 5 Star Review! We always love having you stay with us! Thank you for your kind feedback about the staff, I will make sure to pass it on to them. We look forward to having you stay with us again soon! Kind Regards, Ian Preston - General Manager

Well located

Customer review rating 3.0/5

Anonymous Solo - 29/08/2021 Confirmed reviews ALL

Couldn’t use shower/bath as it was very slippery not sure what was used prior to my stay but it was very dangerous I went to reception following morning but was unattended

Dear Mellisa, Thank you for staying with us and for taking the time to tell us about your experience at Mantra on Mary. It is wonderful to read that you enjoyed the location of the property. It is however disappointing to read that you had troubles with the bath/Shower resulting in you not being able to use it. I am truly sorry that this occurred during your stay. I will be following this up with the housekeeping department for immediate action. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ian Preston General Manager

Great location.

Customer review rating 4.5/5

Hendrikus Solo - 27/08/2021 Confirmed reviews ALL

Friendly staff, easy check in. Well appointed apartment. Nice comfortable bed. The shower is in the bath, it’s a pretty high step to get in the shower. Will stay again.

Dear HENDRIKUS L., We very much appreciate reading your comments regarding your recent stay with us, at the Mantra on Mary Brisbane! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good location

Customer review rating 4.5/5

Chris Couples - 24/08/2021 Confirmed reviews ALL

Very friendly at front desk,great sized room very nice

Dear Chris, Thank you for staying with us and for taking the time to tell us about your experience at Mantra on Mary. It is wonderful to hear you enjoyed the location of the property as well as found the rooms to be of great size for your stay. It is also very pleasing to hear that Naomi was able to assist you in making your stay as comfortable as possible. I will make sure to pass on your positive feedback to her. We thank you again for your feedback and we hope to see you back again soon! Kind Regards, Ian Preston - General Manager

Good position

Customer review rating 4.0/5

Craig Business - 24/08/2021 Confirmed reviews ALL

All good, but had trouble exiting carpark. The card was deactivated before I left in the afternoon.

Dear Craig, Thank you for staying with us and for taking the time to tell us about your experience at Mantra on Mary. It is wonderful to hear that your experience was a positive one and that you enjoyed the location of the property. It is also fantastic to read that you are an Accor Member and enjoy the benefits this brings to your stays. It is however disappointing to read that you had difficulties exiting the car park on departure due to an expired key. Please accept my sincerest apologies for this. We thank you again for your positive review and hope to see you back again shortly. Kind Regards, Ian Preston - General Manager

Very comfortable

Customer review rating 5.0/5

Johanna C. Couples - 23/08/2021 Confirmed reviews ALL

Lovely location. Good view. Very comfortable. We would stay here again. Thanks. Foxtel didn't work, but that was ok as there was enough to watch on free to air.

Dear Johanna, Thank you for your 5 Star Review! We are glad that you enjoyed your stay and our convenient location and great views. We appreciate your review and cant wait to see you back again soon! Kind Regards, Ian Preston - General Manager

Convenient location, well priced

Customer review rating 4.5/5

Dave Business - 23/08/2021 Confirmed reviews ALL

Conveniently located toward southern end of the CBD, large comfortable rooms, without the expensive price tag, easy check-in-check-out. Would have no hesitation booking the same hotel again.

Dear David, Thank you for staying with us and for taking the time to tell us about your experience. It is wonderful to hear that you enjoyed your stay and found the location easy and convenient. It is also great to read you found the rooms comfortable and equipped with everything you needed. We thank you for your review and we cant wait to have you back again soon! Kind Regards, Ian Preston - General Manager
Customer review rating 4.5/5

Anonymous Couples - 22/08/2021 Confirmed reviews ALL

Pleasant

Dear Michael, Thank you for staying with us and for taking the time to provide your feedback. It is wonderful to hear that you found your stay pleasant and enjoyed the location of the property.We thank you for your feedback and hope to see you back again soon. Kind Regards, Ian Preston - General Manager

Mary street

TripAdvisor rating 4.0/5

michellesM7769EY 17/11/2020 TripAdvisor review

Great location. Easy walk to Queen street mall, Eagle street pier and South Bank. Staff were friendly and helpful. Room was clean, great view of city. Only problem was an offensive smell (?from waste shut) outside our door on way to lift. Was there all weekend, even after informing front desk staff a couple of times. I would still recommend staying here.

Dear michellesM7769EY, Thank you for your kind comments and the time it took to write your review. It is always fantastic to hear such positive feedback and i will pass it on to the staff. We are so please that you enjoyed the location and the views from the room. I do apologise for the smells coming from the garbage shoot, unfortunately due to the brisbane summer heat the garbage shoots did produce a nasty smell - this has since been rectified. I apologise for any inconvenience this may have caused you during your time with us. Thank you for your review and we hope to see you back at Mantra on Mary soon! Kind Regards Larrissa Holdsworth General Manager

NICE APARTMENT

TripAdvisor rating 4.0/5

carolm37 Couples - 05/01/2020 TripAdvisor review

Our apartment 3902 was lovely, great views from our balcony and the 2nd room was good with just a desk in it we had our luggage and ironing board set up in it as our dressing room. Very central to shops and sites walking distance.

Hi carolm37, Thank you for your review and wonderful to hear you enjoyed your stay with us. We look forward to welcoming you back again soon. Kind regards Matthew Knight General Manager

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby