BreakFree Capital Tower Canberra

Customer review rating (ALL Rating) 4.0/5 1,147 reviews

ALLSAFE approved hotel

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BreakFree Capital Tower Canberra
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+ 8 Services

Hotel extras

  • Feel reassured with access to AXA medical teleconsultation free of charge

  • Easy walking access to ANU

  • 10 min drive from Parliament House

  • Close to city centre

  • Fully equipped apartments

Hotel location

BreakFree Capital Tower Canberra

2 Marcus Clarke Street
2601 canberra
australia

Fax: (+61)2/62470759

Check-in from 14h00

Check out up to 11h00

  • By plane

    CANBERRA INTERNATIONAL AIRPORT At 7.5km / 4.66 miles

GPS:-35.284707, 149.125988

Hotel services

Check-in from - Check out up to

In summary
  • Swimming pool
  • Well-being
  • Air conditioning

One pool

Our accommodation(s)

BreakFree Capital Tower offers spacious, self-contained 1, 2 and 3 Bedroom Apartments, central to the CBD. Surrounded by landscaped parkland threaded with cycle and jogging tracks, all rooms enjoy modern decor, fully equipped kitchen, separate living and dining areas, full laundry facilities, private balcony (most apartments), air-conditioning and access to WiFi.

Our guest reviews for
BreakFree Capital Tower Canberra

100% genuine reviews from our guests

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ALL Rating 4.0/5

1,147 reviews

terrible

Customer review rating 0.5/5

Left I. O. S. Families - 18/01/2022 Confirmed reviews ALL

The receptionist was the only nice thing about the Canberra building.

Restful pit-stop

Customer review rating 4.5/5

Anonymous Families - 18/01/2022 Confirmed reviews ALL

Our stay exceeded our expectations - the apartment was spotlessly clean, with fantastic amenity with its full kitchen. The pool area was outstanding - pool temperature was perfect, we spent the afternoon enjoying a swim.

Great Location

Customer review rating 3.5/5

Terri-ann Families - 17/01/2022 Confirmed reviews ALL

Location and room size excellent for 5 adults, concierge was helpful, however the cleanliness of the room was not good, the carpet seriously needs replacing, burn marks in carpet and very dirty stains as well, not sure that the kitchen floor was cleaned at all also we turned on ensuite light and this turned off bedroom light ‍♀️happened several times as well as in another room, it is such a shame as the Accommodation is in a great spot and we had great views.

Customer review rating 5.0/5

Anonymous Families - 11/01/2022 Confirmed reviews ALL

Great location, nice space in the apartment, clean and I like that we had access to open windows/doors to enjoy fresh air. Good to have air con facilities, but very cautious to use this during COVID times, nice home away from home

Customer review rating 4.5/5

Helen H. Families - 09/01/2022 Confirmed reviews ALL

I booked the unit for my family which I do quite regularly. There was no mention of any problems and the accommodation was up to expectations as far as I know. As they did not have a car I query that some of the $20 built in car space hire for each unit should have made a discount to the price..

Run down and needs work!

Customer review rating 2.0/5

Sarah E. Families - 07/01/2022 Confirmed reviews ALL

We stayed 3 nights in a 2 bedroom lake view apartment. The view was awesome but everything else was mediocre.

Dear Sarah, Thank you for taking the time to tell us about your stay at Breakfree Capital Tower. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, Dixie

Great location reasonably priced

Customer review rating 4.5/5

Jessie Friends - 06/01/2022 Confirmed reviews ALL

Hotel was centrally located with a great view to the lake and Parliament House

Space was good

Customer review rating 2.5/5

Anonymous Families - 05/01/2022 Confirmed reviews ALL

Two single beds set up in the main bedroom??? Appliances and structural was very dated. Balcony windows and were filthy. Tennis rackets broken. Space was good but won’t stay again for the price I was charged.

Dear Nicole Thank you for taking the time to tell us about your experience at Breakfree Capital Tower. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, Dixie

Old and dirty

Customer review rating 1.5/5

Tim Families - 05/01/2022 Confirmed reviews ALL

The hotel is well situated however the room was old and tired and not very clean.

Dear Tim, Thank you for taking the time to tell us about your experience at Breakfree Capital Tower. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, Dixie

Did not deliver what we expected.

Customer review rating 1.5/5

Damon Families - 04/01/2022 Confirmed reviews ALL

We requested and paid for a lake view room. Our room was on the lake side but on level 3 with no view except to the car park. Room and linen were clean but the unit had numerous maintenance issues including cracked and pealing paint, scuff marks on walls, broken light fittings (ensuite and bathroom) and cracked and broken internal doors. We were also charged extra for on site parking. One positive was that the pool was heated. Will probably look elsewhere next time.

Dear Damon, Thank you for taking the time to review your recent stay at Breakfree Capital Tower. I am very sorry to hear that your time with us was not enjoyable and the apartment fell below your expectations. As our units are all individually owned (and we share the building with residential apartments) we have very limited amounts of lakeside apartments that have a high floor and view. My apologies that this was not communicated to you at the time of making your reservation. Thank you again for sharing your feedback with us, and I hope we can get a second chance to change your perception of our property soon. Kind Regards, Dixie

Break Free CBRA for NYE2022

Customer review rating 4.0/5

Bernie Families - 04/01/2022 Confirmed reviews ALL

Good. Building is showing its age and needs a lick of paint etc whilst covid restrictions made cat the lift more time consuming than normal. But on balance quite good. Staff helpful and efficient

Dear Bernie, Thank you for taking the time to review your stay of Breakfree Capital Tower. We are glad to hear you enjoyed your time with us overall, and we look forward to welcoming you back in the future. Kind Regards, Dixie

Well placed hotel

Customer review rating 4.0/5

Judith Families - 04/01/2022 Confirmed reviews ALL

Very comfortable and spacious apartment in a great location for exploring Canberra

Dear Judith, Thank you for your review of Breakfree Capital Tower. We are glad to hear you enjoyed your time with us overall, and we look forward to welcoming you back again soon. Kind Regards Dixie

Good location and views

Customer review rating 3.0/5

Anonymous Families - 03/01/2022 Confirmed reviews ALL

Good location and views but over priced as quiet outdated. Also standard of cleaning needs improving, especially during Covid times. Also they had the two kids single beds in the master bedroom with ensuite leaving us adults in a small room.

Dear Rebecca, Thank you for taking the time to tell us about your experience at Breakfree Capital Tower. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, Dixie

great location but the apartment need a proper refurbishment

Customer review rating 2.5/5

Matthieu G. Families - 03/01/2022 Confirmed reviews ALL

great location, nice and helpful staff but the apartment need a proper refurbishment and cleanliness was not great

Dear Matthieu, Thank you for taking the time to tell us about your experience at the BreakFree Capital Tower Canberra. I am sorry that your apartment & decor did not meet your expectations; please allow me to express my sincerest apologies. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. As all of our apartments that we manage are individually owned, some are more modern than others. We are working with the owners to upgrade & invest into their units, however this is a slow process (especially during Covid). Please reach out direct next time you are travelling and we will try our best to allocate you one of our more updated rooms! Thanks again for your feedback, and I hope we can get the opportunity to better serve you in the near future Kind Regards, Dixie

COVID Response excellent

Customer review rating 4.5/5

Michael E. Families - 02/01/2022 Confirmed reviews ALL

Before arriving in Canberra, I had tested negative to a RAT screening in Albury. After arriving, I tested again and found myself to be positive. Maddi at reception excelled in how she dealt with the situation...I am so sorry she was therefore forced to isolate for New Years' Eve. We'll be back, spacious rooms, good BBQ and pool area...see you after this health madness is over

Dear Michael Thank you for your review of Breakfree Capital Tower. We are sorry to hear you had to cut your holiday short! We appreciate your great feedback, especially about the staff (Maddie!) We hope that we can welcome you back in the future once everything has settled down. Until then, best of luck and see you soon! Kind Regards, Dixie

Handy, spacious and clean

Customer review rating 4.0/5

Anonymous Families - 31/12/2021 Confirmed reviews ALL

The apartment was very convenient and the size was good. The interior is dated but well maintained. More coathangers (there were just 2 in the apartment) and a coffee machine would have been great.

Very well located, easy to get to and from

Customer review rating 4.5/5

Mike Families - 29/12/2021 Confirmed reviews ALL

The room was everything we expected it to be. The rooms were of an adequate size. The facilities were first class.

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