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Mantra South Bank Brisbane

Customer review rating 4.3/5 3,080 reviews

ALLSAFE approved hotel

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Mantra South Bank Brisbane
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+ 15 Services

Hotel extras

  • Located in South Bank, the cultural heart

  • Spacious, self-contained apartments

  • Extensive gymnasium, outdoor pool and spa

  • Modern restaurant and bar, and conference spaces

  • Close to shopping, restaurants, galleries and theatres.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access Paying
  • Parking Paying
  • Accessibility for people with reduced mobility
  • Babysitting on request Paying
  • 100% non-smoking hotel
  • Air conditioned
  • BRISBANE INTERNATIONAL AIRPORT Paying
  • Reception open 24 hours a day
  • Dry cleaning / Ironing Paying
  • Boutique Gourmande Paying
  • Porter
  • Concierge
Leisure and activities
  • Outdoor heated pool
  • Fitness centre
  • Well-being
  • Babysitting on request Paying
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
Business services
  • 3 Meeting room(s)
  • Self service business centre
  • Copy/print service available Paying

Hotel location

Mantra South Bank Brisbane

161 Grey Street
4101 south bank
australia

Tel: +611300092872

Fax: (+61)7/33052599

Check-in from 14h00

Check out up to 10h00

  • By plane

    BRISBANE INTERNATIONAL AIRPORT At 17km / 10 miles - Shuttle paying

GPS :-27.477997, 153.020861

Your meetings and events

Based in the heart of Brisbane's vibrant cultural precinct on the southern bank of the Brisbane River, Mantra South Bank is the perfect location for your next Brisbane conference or event.The property is conveniently located adjacent to the Brisbane Convention and Exhibition Centre and within easy walking distance of South Brisbane railway station, the Queensland Performing Arts Complex, the State Art Gallery and Brisbane's CBD.

Room descriptions and layouts

3 

meeting rooms

From 1 to 50 

attendees

Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

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  • Convert different units of measurement and make organising your events easier.

  • Screen

  • Audio and video equipment

  • Video equipment

  • Overhead projector

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

This centrally positioned Brisbane hotel offers a variety of room types including Hotel rooms, Studios, and self-contained 1 and 2 Bedroom Apartments. All Mantra South Bank Brisbane accommodation features contemporary furnishings, climate controlled air-conditioning, LCD TV, Mini bar and modern amenities to make your stay memorable.

Our restaurants and bars

SALT MEATS CHEESE

Type of cuisine: Regional

Salt Meats Cheese South Bank at Mantra South Bank, Brisbane features an extensive al fresco dining area surrounded by lush greenery, the perfect place to kick back and relax. The laidback vibe extends to the menu, from breakfasts to afternoon antipasto.

Our guest reviews for
Mantra South Bank Brisbane

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

3,080 reviews

TripAdvisor Rating 4.0/5

2,629 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021
Customer review rating 1.5/5

Anonymous Families - 19/09/2021 Confirmed reviews ALL

Great location but the room was very ordinary. Very tired and not the cleanest. The sheets were an awful greyish colour and so were the towels. There were a couple of items left in our room from the previous guest. When I mentioned this to reception the following morning, they were very apologetic and would get onto it straight away. We were heading to breakfast and were offered that our breakfast beverages would be complimentary. When we arrived back to our room later that day one item had been removed but the other was still there. Checking out the following morning I was using my Accor member points to pay for my breakfast room charges, I was told that was fine. While driving home I received a phone call to say I wasn’t able to use my points….not sure way?? That my credit card would be charged, I asked for a receipt to be emailed through. When checking the bill, I had been charged for our breakfast beverages that were offered as complementary. Any other place we have stayed we have been given a card with a welcome drink as part of our Accor membership, this was not offered. All in all it was a very disappointing stay.

Great room and location

Customer review rating 5.0/5

Erin Couples - 19/09/2021 Confirmed reviews ALL

I had a great experience at the mantra south bank. The service was amazing and the room was really nice with great views and very clean.

Dear Erin, Thank you for your positive review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return. Kind regards, Katie :) Mantra Southbank

Well located

Customer review rating 4.0/5

Anonymous Couples - 19/09/2021 Confirmed reviews ALL

Helful staff, cental location

Dear Kerri, Thank you for your positive review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return. Kind regards, The team at Mantra Southbank :)

Great Stay

Customer review rating 4.5/5

Nicole C. Couples - 18/09/2021 Confirmed reviews ALL

The apartment was beautiful. Very clean and a good view of the city. The staff were very friendly. As an Accor employee I would definitely recommend this hotel to everyone.

Dear Nicole, Thank you for your positive review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return. Kind regards, The team at Mantra Southbank

Comfortable ,roomy and great location.

Customer review rating 5.0/5

Jorgen J. Couples - 16/09/2021 Confirmed reviews ALL

From the moment we arrived we were given friendly helpful service. Our apartment was well appointed and comfortable and located close to resturaunts and cultural venues. We had a wonderful time and Qpac and GOMA were within easy walking distance.

Dear Jorgen, Thank you for your positive review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return. Kind regards, The team at Mantra Southbank :)

Well located

Customer review rating 3.5/5

Sunshine C. Friends - 16/09/2021 Confirmed reviews ALL

Excellent location spacious and stylish room. In terms of wheelchair accessibility the room is very large with a separate area for the kitchenette lounge room then the hall before the bedroom and a large bathroom. If you are independent wheelchair user alone please note the kitchenette has cupboards way above head height and it will be necessary to have an able-bodied person retrieve all of the items down onto the bench. Also this hotel does not have a parking turn around circle. Having stayed here previously I tried to make arrangements to be allowed into the parking area directly but it is still expected that you quickly run inside let them know you’re outside and then Park your car in the parking area. For obvious reasons this does not work well for a wheelchair user to quickly pull in on a crowded street weather isn’t accessible parking or a curb Cut. Mine guess who didn’t have a disability parking permit found it difficult enough to find somewhere to pull in and ask reception to park their car. Valet parking in a large car park is available it’s just not as convenient as a hotel with an area to pull up at the front and unpack your luggage or where you can go directly to your parking spot. I would consider this if you use a wheelchair and are driving yourself. Have had extensive discussions with hotel reservations and management on multiple occasions regarding improving this but the policy has not yet changed. There is a PowerPoint on one side of the bed for plugging in a wheelchair charger - glad I bought an extension lead as that side of the bed was much closer to the wall and I had more space putting my wheelchair on the opposite side. Beds can be one large bed or two single. The telephone does not have speakerphone for those do you require it to be able to respond to calls from reception (some disabilities make it not possible to hold the phone to your ear). Also there is an excellent shower bench the shower itself is in closed in a glass box which probably works brilliantly with manual wheelchairs was a tight squeeze for my power Wheelchair. Definitely recommend the spaciousness I had visitors one of him also used a powered wheelchair and The room layout actually made it easier for multiple wheelchairs than home. Hotel was undergoing renovation or repairs during my stay so I can’t comment on the entrance and foyer. Due to Coverd room service restaurants and housekeeping also cancelled at the hotel but very cautious about everybody’s health following strict Covid protocols which I appreciate. Would like to stay there again post Coverd to experience the entire hotel facilities Walking distance to Southbank and so many attraction

Great location. Well trained, friendly staff.

Customer review rating 4.0/5

Glenn S. Families - 16/09/2021 Confirmed reviews ALL

Front Counter Staff (especially Harley) were professional, helpful and friendly. Even the cleaner was friendly and did a good job. Only fault we had was the room smelt like smoke. After staying a few days, it seemed like this came from the next door room. After leaving the balcony doors open the smoke smell left after a few hours. The restaurant staff were also friendly, the decor and atmosphere was nice. However the meals were 8/10. We tried a few meals. I think the quality of food used here is the problem. The Haloumi was salty. The hollandaise sauce wasn't great. The bacon also tasted cheap. We are foodies and notice these things.

Dear Glenn, We very much appreciate your comments regarding your stay at the Mantra South Bank Brisbane. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I have made a note regarding the issues with the food during the stay and will look into this further. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sally

Clean and comfortable

Customer review rating 5.0/5

Alex G. Couples - 15/09/2021 Confirmed reviews ALL

We loved the 'smell' in the foyer. Very calming!

Dear Alex G., We very much appreciate your comments regarding your stay at the Mantra South Bank Brisbane. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sally Phipps

Good location and room great service but very expensive with parking as well

Customer review rating 3.5/5

Allen B. Families - 14/09/2021 Confirmed reviews ALL

As above

Dear Allen B., Thank you for taking the time to tell us about your experience at the Mantra South Bank Brisbane. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sally Phipps

great location

Customer review rating 3.5/5

Anonymous Friends - 14/09/2021 Confirmed reviews ALL

Enjoyed our stay. Rooms are basic but clean and quiet. Phone in our room didn't work and despite asking several times it wasn't fixed. On arrival we had heavy suitcases. We were given trolley but no further assistance.

Dear Gailyn, Thank you for taking the time to tell us about your experience at the Mantra South Bank Brisbane. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sally Phipps

Best location in BNE

Customer review rating 5.0/5

Tali R. Couples - 13/09/2021 Confirmed reviews ALL

Friendly staff, great service

Dear Tali, Thank you for your positive review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return. Kind regards, The team at Mantra Southbank :)

Excellent Service!!

Customer review rating 5.0/5

Matt S. Families - 13/09/2021 Confirmed reviews ALL

Harley and the team at Mantra Southbank went above and beyond to make us feel welcomed and happy. Couldn’t have asked for more!!

Dear Matt, Thank you for your positive review! We are glad that you enjoyed your stay with us and our convenient location. We appreciate your business and look forward to your return. Kind regards, The team at Mantra Southbank :)

Good location. Friendly staff

Customer review rating 4.0/5

Anonymous Couples - 13/09/2021 Confirmed reviews ALL

We stayed for a night away. The room was large but the aircon was quite noisy needing ear plugs to sleep. Staff were friendly

Dear Kellie, Thank you for your positive review! We are glad that you enjoyed your stay and our convenient location. Sorry about the air conditioning, I will be sure to pass this on to our maintenance team to be followed up with. We appreciate your business and look forward to your return. Kind regards, Katie Mantra Southbank :)

Very good and convenient

Customer review rating 5.0/5

Sierra A. J. T. Couples - 13/09/2021 Confirmed reviews ALL

I had a good experience. Harley was amazing with helping with the booking and explaining everything. Harley is an asset to the team.

Dear Sierra and Justin, Thank you for your 5 Star Review! We are glad that you enjoyed your stay and our convenient location. I'll be sure to pass on to Harley your lovely comments. We appreciate your business and look forward to your return. Kind Regards, Daisy, Mantra South Bank

Well located. Nice room.

Customer review rating 4.0/5

Kelly C. Couples - 12/09/2021 Confirmed reviews ALL

Good. Bit disappointed with breakfast experience though and collection of vehicle from valet at check out

Dear Kelly C., Thank you for taking the time to tell us about your experience at the Mantra South Bank Brisbane. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Daisy, Mantra South Bank

Pleasant Stay

Customer review rating 4.0/5

The A. C. Families - 12/09/2021 Confirmed reviews ALL

We had a lovely room, spacious and well appointed. It did overlook the train lines at the back of the hotel which did concern us for noise but we heard not a single train. The double glazing worked so well I thought they had shut down for the weekend.

Dear Francis, Thank you for your positive review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return. Kind regards, The team at Mantra Southbank :)

Convenient Location

Customer review rating 3.0/5

Lindy Solo - 12/09/2021 Confirmed reviews ALL

Needed a place to stay to attend a production at QPAC. When looking, deliberately chose a hotel where I could have breakfast before leaving next morning. Turns out, nope. This was inconvenient and something I specifically wanted. No mini bar, no inroom dining. Disappointing. Website still states that breakfast is available and 24 hour room service.

Dear Lindy, Thank you for taking the time to tell us about your experience at the Mantra South Bank Brisbane. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Daisy, Mantra South Bank

Great managers

Customer review rating 4.5/5

Lee C. Friends - 11/09/2021 Confirmed reviews ALL

Harley and Luke did a great job making sure an 18th birthday stay went well and safely.

Dear Lee C., It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daisy, Mantra South Bank

A sad story

TripAdvisor rating 2.0/5

Chester3007 01/08/2021 TripAdvisor review

This property is in very poor condition. We have staid here twice in the last few months and nothing has improved. Carpet missing inside robe, thread bare at bathroom door, blinds didn’t fit properly, very poor layout.

Dear Chester, Thank you for taking the time to tell us about your experience at the Mantra South Bank. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sally

Perfect location for the Cultural Precint

TripAdvisor rating 4.0/5

MalenyNikki 28/07/2021 TripAdvisor review

The room was spacious and within walking distance to QPAC, the Museum and the Art Gallery. Unfortunately the hotel restaurant was closed for lunch and dinner but with so many restaurants/food outlets close by it was not a major concern.

Dear MalenyNikki, Thank you for the positive review. We are glad that you enjoyed your stay and the convenient location. We appreciate your business and look forward to your return. We hope that next time you stay with us the Restaurant can be open for Lunch and Dinner Service. Kind Regards, Sally Phipps General Manager

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