Mantra South Bank Brisbane

Customer review rating (ALL Rating) 4.3/5 3,559 reviews

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Mantra South Bank Brisbane
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+ 16 Services

Hotel extras

  • Feel reassured with access to AXA medical teleconsultation free of charge

  • Spacious, self-contained apartments

  • Extensive gymnasium, outdoor pool and spa

  • Modern restaurant and bar, and conference spaces

  • Close to shopping, restaurants, galleries and theatres.

Hotel location

Mantra South Bank Brisbane

161 Grey Street
4101 south bank
australia

Tel: +611300092872

Fax: (+61)7/33052599

Check-in from 14h00

Check out up to 10h00

  • By plane

    BRISBANE INTERNATIONAL AIRPORT At 17km / 10 miles - Shuttle paying

GPS:-27.477997, 153.020861

Hotel services

Check-in from - Check out up to

In summary
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms

THE RESTAURANT Non contractual photo

Dine at our on-site restaurant and enjoy an a la carte breakfast from 7:00am through to 9:30am daily with a loved one or with the family.

Your meetings and events

Based in the heart of Brisbane's vibrant cultural precinct on the southern bank of the Brisbane River, Mantra South Bank is the perfect location for your next Brisbane conference or event.The property is conveniently located adjacent to the Brisbane Convention and Exhibition Centre and within easy walking distance of South Brisbane railway station, the Queensland Performing Arts Complex, the State Art Gallery and Brisbane's CBD.

Room descriptions and layouts

3 

meeting rooms

From 1 to 50 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

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  • Convert different units of measurement and make organising your events easier.

  • Screen

  • Audio and video equipment

  • Video equipment

  • Overhead projector

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

This centrally positioned Brisbane hotel offers a variety of room types including Hotel rooms, Studios, and self-contained 1 and 2 Bedroom Apartments. All Mantra South Bank Brisbane accommodation features contemporary furnishings, climate controlled air-conditioning, LCD TV, Mini bar and modern amenities to make your stay memorable.

Our guest reviews for
Mantra South Bank Brisbane

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

3,559 reviews

TripAdvisor Rating 4.0/5

2,659 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

A little tired

Customer review rating 3.5/5

David B. Couples - 20/01/2022 Confirmed reviews ALL

The location was very good. Staff were very pleasant but run off their feet especially on the Restaurant for Breakfast. Rooms were tired looking tired and a little uncared for. Long hairs on the basin were not ours? Bed was very comfortable. Still it was not fully the best stay for reasons listed. Glad we did not waste Accor points on this stay..but the cost did not reflect what it should have been.

Dear David, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Sally Phipps

well located enjoyed my stay

Customer review rating 4.5/5

Elizabeth G. Solo - 20/01/2022 Confirmed reviews ALL

Room clean, very comfortable bed, very convenient that I could check in at 12noon , good tea selections, very polite and helpful staff

Dear Elizabeth G., We very much appreciate your comments regarding your stay at the Mantra South Bank Brisbane. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sally Phipps

Excellent location

Customer review rating 5.0/5

Vn Families - 20/01/2022 Confirmed reviews ALL

Excellent customer service from check in to room service. Very happy with our stay and will come again in the future.

Dear VU N., We very much appreciate your comments regarding your stay at the Mantra South Bank Brisbane. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sally Phipps

Relaxing experience

Customer review rating 5.0/5

Ruth Families - 19/01/2022 Confirmed reviews ALL

We had a relaxing time enjoying the pool area, the nearby city beach and breakfast. The units were comfortable and we enjoyed the city view.

Dear Anne P., We very much appreciate your comments regarding your stay at the Mantra South Bank Brisbane. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sally Phipps

Very central location, good facilities and excellent service

Customer review rating 4.5/5

Chris T. Families - 19/01/2022 Confirmed reviews ALL

We stayed for a week and despite a mix up with the bedding that was rectified very quickly, it was a great stay. The staff were extremely responsive to all of our requests and the room had good facilities . The location is really close to Southbank Parklands, restaurants and public transport to the city and the Gabba.

Dear Chris T., We very much appreciate your comments regarding your stay at the Mantra South Bank Brisbane. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sally Phipps

Great location

Customer review rating 5.0/5

Donna T. Friends - 19/01/2022 Confirmed reviews ALL

Upon arrival the staff member was very welcoming & the room was just as I had requested Thank you

Dear DONNA T., We very much appreciate your comments regarding your stay at the Mantra South Bank Brisbane. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sally Phipps

Excellent location

Customer review rating 3.0/5

Brian H. Couples - 18/01/2022 Confirmed reviews ALL

Acknowledge COVID issues and that occupancy is down and so the Mantra lacked atmosphere. The concierge welcomed us and took our luggage which was waiting for us in our room. He was always ready with a smile on our coming and going. Checkin was not so streamlined as I think we possibly had a trainee who was not top of everything including the credit card machine. In addition we had difficulty in convincing her we had not brought a vehicle as she desperately was trying to sell us one. The room and corridors appeared to be recently recarpeted and was very comfortable underfoot. The bed linen was very good and pillows comfortable. The bed mattress felt as if it needed to be replaced as we could in some places feel springs BUT we both slept well on both nights. The bathroom was sad.. it was badly in need of refurbishment. It is of a good size and could readily be upgraded. Those issues provide no excuse for the black mould on the grouting.

Dear Brian H., Thank you for taking the time to tell us about your experience at the Mantra South Bank Brisbane. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sally Phipps

Great location

Customer review rating 3.5/5

Anonymous Couples - 18/01/2022 Confirmed reviews ALL

Very quiet in apartment even although it was on a road. Apartment was spacious & clean.

Dear Margaret, Thank you for your positive Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return in the near future. regards Sally Phipps general Manger

Well located, lacks maintenance.

Customer review rating 3.0/5

Aaron Families - 18/01/2022 Confirmed reviews ALL

Well located, friendly staff, dated rooms, dirty furnishings, spa always broken.

Dear Aaron D., Thank you for taking the time to tell us about your experience at the Mantra South Bank Brisbane. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sally Phipps

Great location friendly staff great service

Customer review rating 4.0/5

Ian Couples - 17/01/2022 Confirmed reviews ALL

First time stayed pity bar and restaurant wasn't open understand why difficult times. Will be back.

Dear IAN We very much appreciate your comments regarding your stay at the Mantra South Bank Brisbane. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reception, Mantra South Bank

Well located.

Customer review rating 4.5/5

Anonymous Couples - 16/01/2022 Confirmed reviews ALL

Great size room with good facilities. Really appreciated the welcoming refreshment provided in the room.

Dear Tony We very much appreciate your comments regarding your stay at the Mantra South Bank Brisbane. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reception, Mantra South Bank

GREAT LOCATIO

Customer review rating 4.0/5

Nancy T. Families - 16/01/2022 Confirmed reviews ALL

IN PARTICULAR, WISH I HAD OF GOT THE YOUNG MANS NAME THAT WELCOMED OUR GROUP OF 7. IM ASSUMING YOU MAY BE ABLE TO SEE ON A ROSTER AS TO WHOM HE WAS? WE ARRIVED ON TUESDAY THE 11TH JANUARY AROUND 3PM. THE YOUNG MAN THAT GREETED OUR GROUP COULD NOT HAVE BEEN ANY MORE HELPULL,POLITE AND INVITING, HE IS DEFINATELY A CREDIT TO YOUR HOTEL. AND AGAIN ON OUR DEPARTURE ON THE THURSDAY IT WAS HE AGAIN THAT WAS RETRIEVING OUR VECHILES ALONG WITH MANY OTHERS THAT WERE WAITING FOR THERES AND AGAIN AS BUSY AS HE WAS HIS COURTESY WAS ABOVE ANY THAT WE HAVE RECIEVED IN MANY ACCOMODATION SITUATIONS. SO THANKYOU AND A BIG POSITIVE SHOUT OUT TO THE MANTRA AT SOUTHBANK BRISBANE. REGARDS NANCY THAWITES

Dear Nancy, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sally Phipps

Disappointing with a $360 price tag for one night

Customer review rating 0.5/5

Penny Couples - 16/01/2022 Confirmed reviews ALL

Check in was good but disappointing from then on. The bed was so hard we left at 2.00 a.m. to go home so we could at least get a few hours sleep. I was really disappointed with the room having no where for 2 people to sit and enjoy the city view we paid extra for. When we opened the window the outside was filthy so had trouble seeing through this. We wanted to support locals during covid but would not recommend this hotel to anyone. Nothing was functioning in the lobby on a Friday night so had to leave to get a drink.One little bar of soap during covid times to use not great. For the price of $360 a night you would expect better. We did not even get to enjoy the breakfast we paid for. When we left at 2.00 a.m. no one asked us why we were leaving or did we enjoy our stay. Very disappointing as we were celebrating my birthday.

Dear Penny B., Thank you for taking the time to tell us about your experience at the Mantra South Bank Brisbane. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sally Phipps

Great staff!!

Customer review rating 5.0/5

Tina S. Couples - 15/01/2022 Confirmed reviews ALL

I cannot thank you all enough for your amazing service. We are living in such challenging and uncertain times and to be greeted over the phone and on arrival with such kind, engaged staff was so wonderful. Your industry is doing it tough but you guys still delivered A class service!!

Dear TINA S., We very much appreciate your comments regarding your stay at the Mantra South Bank Brisbane. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sally Phipps

Both of the above

Customer review rating 4.5/5

Denise R. Couples - 14/01/2022 Confirmed reviews ALL

Great in every way

Dear Denise r., We very much appreciate your comments regarding your stay at the Mantra South Bank Brisbane. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sally Phipps

Great location

TripAdvisor rating 5.0/5

shebru18 24/12/2021 TripAdvisor review

This place was recommended to us and it didn’t fail. We will now be recommending it to others. Great location, friendly polite staff and a great room. When we return we will definitely be staying here again.

Thank you for the positive review!

Great location but not for me.

TripAdvisor rating 3.0/5

AussieSam276 30/11/2021 TripAdvisor review

A couple of important factors for me when I travel are the bed and the bathroom. I don’t know if the bed wasn’t a standard queen size or it just felt small because it was in a small room, mattress was too firm and lumpy. I am not a fan of a shower over a bath. I only stayed here because Novotel Southbank was unavailable for the month. The hotel restaurant was not open for dinner. We only stayed one night as a result.

I'm sorry you had this experience at our hotel. I have passed on your feedback to the general manager

A sad story

TripAdvisor rating 2.0/5

Chester3007 01/08/2021 TripAdvisor review

This property is in very poor condition. We have staid here twice in the last few months and nothing has improved. Carpet missing inside robe, thread bare at bathroom door, blinds didn’t fit properly, very poor layout.

Dear Chester, Thank you for taking the time to tell us about your experience at the Mantra South Bank. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sally

Perfect location for the Cultural Precint

TripAdvisor rating 4.0/5

MalenyNikki 28/07/2021 TripAdvisor review

The room was spacious and within walking distance to QPAC, the Museum and the Art Gallery. Unfortunately the hotel restaurant was closed for lunch and dinner but with so many restaurants/food outlets close by it was not a major concern.

Dear MalenyNikki, Thank you for the positive review. We are glad that you enjoyed your stay and the convenient location. We appreciate your business and look forward to your return. We hope that next time you stay with us the Restaurant can be open for Lunch and Dinner Service. Kind Regards, Sally Phipps General Manager

Great location

TripAdvisor rating 4.0/5

Dianne W 03/03/2021 TripAdvisor review

We find Mantra South Bank so convenient when we travel into Brisbane to attend shows at QPAC. Situated across the road from the South Bank restaurant strip it's great for dining and easy walking distance to the theatre. Great also for an after theatre drink before turning in for the night

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