Peppers Broadbeach 5 stars

Customer review rating 4.4/5 1,904 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Peppers Broadbeach
See on a map
+ 17 Services

Hotel extras

  • Located in the centre of Broadbeach

  • Award winning restaurants on the doorstep

  • Beach across the road

  • Close to light rail

  • Walking distance to Star Casino

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Wheelchair access
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • GOLD COAST AIRPORTPaying
  • Reception open 24 hours a day
  • Laundry
  • Porter
  • Concierge
Leisure and activities
  • Outdoor heated pool
  • Fitness centre
  • Well-being
  • Babysitting on requestPaying
Catering
  • BreakfastPaying
Business services
  • 1 meeting room(s)
  • Copy/print service availablePaying
Information message

Hotel location

Peppers Broadbeach

21 Elizabeth Ave
4218
broadbeach
australia

Tel: +611300092876

Fax: (+61)7/56351055

Check-in from 14h00

Check out up to 10h00

  • By plane

    GOLD COAST AIRPORT At 18km / 11.18 miles - Shuttle paying

GPS :-28.030805, 153.432188

Your meetings and events

Designed for your small meeting needs our boardroom is set up to accommodate a maximum of 12 delegates and features a 60" LCD television screen which is suitable for presentation use from your laptop. The Boardroom is located on Level Three in Tower Two.

meeting room

From 1 to 12 

attendees

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

General equipment

  • Outdoor spa, Heated resort pool, Lap pool, Theatrette, Gym, Sauna, Valet parking, Babysitting

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

Soaring above the Gold Coast city skyline, Peppers Broadbeach offers exceptionally designed 1 and 2 Bedroom Suites and 3 Bedroom Skyhomes. Beautifully appointed, featuring generous living spaces, premium European appliances and exceptional interior design throughout with all suites offer iPod docks and many boast panoramic views of the Pacific Ocean. Spend your days relaxing in your stylish accommodation and experience all of its superior comforts including a pillow menu and gourmet minibar.

1 Bedroom Suite

  • Max. number of persons: 3
  • Area: From 79 / 850 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

1 Bedroom Ocean Suite

  • Max. number of persons: 3
  • Area: From 79 / 850 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

2 Bedroom Suite

  • Max. number of persons: 5
  • Area: From 119 / 1281 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

2 Bedroom Ocean Suite

  • Max. number of persons: 5
  • Area: From 119 / 1281 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

2 Bedroom Premium Ocean Suite

  • Max. number of persons: 5
  • Area: From 119 / 1281 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

3 Bedroom Sky Home

  • Max. number of persons: 7
  • Area: From 183 / 1970 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

3 Bedroom Sub Penthouse

  • Max. number of persons: 7
  • Area: From 340 / 3660 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar
Apartments

Our guest reviews for
Peppers Broadbeach

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

1,904 reviews

Great everything

Customer review rating 4.4/5

Gman Business - 29/07/2020 Confirmed reviews ALL

Very comfortable, convenient, nearly perfect.

Dear graham L., We very much appreciate your comments regarding your stay at the Peppers Broadbeach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Neil

Beautiful place & great service

Customer review rating 4.4/5

Rob H. Couples - 29/07/2020 Confirmed reviews ALL

Very happy with location. Views were fantastic & the restaurants were close & superb

Dear Rob H., We very much appreciate your comments regarding your stay at the Peppers Broadbeach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Neil

Well located

Customer review rating 4.4/5

Phil W. Couples - 29/07/2020 Confirmed reviews ALL

Friendly staff and happy to help you with your needs

Dear philip W., We very much appreciate your comments regarding your stay at the Peppers Broadbeach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Neil

Lovely room, Great spot, Good views, free parking

Customer review rating 4.4/5

Mark M. Couples - 29/07/2020 Confirmed reviews ALL

Loved it, will stay again soon

Dear Mark M., We very much appreciate your comments regarding your stay at the Peppers Broadbeach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Neil
Customer review rating 4.4/5

Rick G. Families - 29/07/2020 Confirmed reviews ALL

Short family break

Dear Rick G., We very much appreciate your comments regarding your stay at the Peppers Broadbeach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Neil

Recommended

Customer review rating 4.4/5

Lea Business - 27/07/2020 Confirmed reviews ALL

We had a very nice experience at Peppers, great facilities, large apartment and lovely warm pool.

Dear Grant A., We very much appreciate your comments regarding your stay at the Peppers Broadbeach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Neil

Great stay and great customer service

Customer review rating 4.4/5

Renee B. Friends - 27/07/2020 Confirmed reviews ALL

The accommodation was amazing including the spacious rooms and stunning oceans views, however the standout for us was the customer service from all staff in the hotel. From cleaners, maintenance staff to hotel staff, everyone was very friendly and went out of their way to greet us or ask if we needed any assistance. This made our stay very pleasant, we would highly recommend this hotel.

Dear Renee B., We very much appreciate your comments regarding your stay at the Peppers Broadbeach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thanks for the mention of our staff -appreciated! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Neil

Excellent stay.

Customer review rating 4.4/5

Anonymous Friends - 27/07/2020 Confirmed reviews ALL

Had a really enjoyable stay. Unit was super, staff excellent..

Dear Greta L., We very much appreciate your comments regarding your stay at the Peppers Broadbeach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Neil

Good location

Customer review rating 4.4/5

Anonymous Families - 26/07/2020 Confirmed reviews ALL

Apartment was excellent. Only problem was following directions to park and then book in - poor signage.

Dear Shirley E., We very much appreciate your comments regarding your stay at the Peppers Broadbeach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Will review our check in experience Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Neil

Broadhead

Customer review rating 4.4/5

Don D. Couples - 26/07/2020 Confirmed reviews ALL

We had a great stay the staff were se helpful, The room was more than great, very clean Walking distance l mean 2 minutes to every thing We will be staying there again

Dear Donald D., We very much appreciate your comments regarding your stay at the Peppers Broadbeach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Neil

Well located, poor service, great rooms.

Customer review rating 4.4/5

Anonymous Couples - 26/07/2020 Confirmed reviews ALL

The stat itself was reasonable. Room was not ready upon arrival. Reception advised they would let us know when ready. An hour later no notification from reception, so we decided to check and the room Had been ready. Offered a bottle of wine but no specification or instructions as to which or whether it was recorded on the system. Tv System is horrible and remotes don’t work properly. Very slow response.

Dear Francois M., Thank you for taking the time to tell us about your experience at the Peppers Broadbeach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Peppers, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Neil

Best accomodation on GoldCoast

Customer review rating 4.4/5

Colin L. Couples - 26/07/2020 Confirmed reviews ALL

Everything was perfect , the room , the service , the location . Every aspect of Peppers Broadbeach is Agrade . We had 3 nights here , next time it will definitely be longer . Thankyou Peppers for an amazing stay on the Gold Coast !

Dear Colin L. - OWNERS #12306, We very much appreciate your comments regarding your stay at the Peppers Broadbeach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Neil

New hotel clean room comfy bed great view

Customer review rating 4.4/5

Jacqui Couples - 26/07/2020 Confirmed reviews ALL

As per above

Dear jacqui b., We very much appreciate your comments regarding your stay at the Peppers Broadbeach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Neil

Well located accommodation with a great view.

Customer review rating 4.4/5

Linda B. Couples - 26/07/2020 Confirmed reviews ALL

We had a great stay at Peppers and would have given a higher score if it hadn’t been for two issues. The first is the rediculous, inefficient and time wasting parking system. If your room rate includes parking you should not have to trawl over two floors of parking looking for empty spots displaying a red spot. On one occasion after searching for 20 minutes we had to go to the reception desk to ask where to park only to be told that ‘Sorry, we are over subscribed. Park in a visitors spot. You will be fined, but we will cancel it’. Also only having one lift working in Tower One, especially during social distancing, led to long and unacceptable wait time.

Comfortable apartment

Customer review rating 4.4/5

Jim Families - 26/07/2020 Confirmed reviews ALL

The apartment was comfortable and well appointed (although one set of powerpoints in the bedroom didn’t work). The view was amazing and the location perfect in Broadbeach.

Dear JAMES W., We very much appreciate your comments regarding your stay at the Peppers Broadbeach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Neil

Excellent service, location and quality

Customer review rating 4.4/5

Carolyn A. Families - 25/07/2020 Confirmed reviews ALL

We were so impressed with the way we were looked after when we called reception to say we weren’t given our membership welcome drinks. We were generously looked after with Byron Bay chocolates and a lovely bottle of wine. I wish I had taken the name of the man who out of his way to look after us.

Dear CAROLYN A., We very much appreciate your comments regarding your stay at the Peppers Broadbeach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Neil

Beautiful experience but admin haven’t released bond weeks later

Customer review rating 4.4/5

Crystal M. Families - 24/07/2020 Confirmed reviews ALL

Amazing view and beautiful appartments but when bond wasn’t released 2 weeks after we left I called and admin said it should be fine now. Still hasn’t been released so my husband popped in to ask why it’s not released and he just got attitude and rudeness. We stayed 6-8 July, now it’s 24 July and the bond is still being held. What do we have to do to get you to release the money?

Disappointing not to have paper tent as adversity ..which was beachfront views ..we got beach glimpses!

Customer review rating 4.4/5

Viv T. Couples - 22/07/2020 Confirmed reviews ALL

Disappointing. Front office manager Kevin was very helpful but couldn’t give us apartment we had booked... also parking for hotel badly marked and no indication which lift to use to get to hotel.. Strata mixed with hotel DOES NOT WORK! Opposing objectives

Good stay

Customer review rating 4.4/5

Michael S. Business - 21/07/2020 Confirmed reviews ALL

Almost every aspect of our stay was awsome with the exception of the checkin process, specifically the information on parking and access. We found ourselves being lost as our information was minimal and the signage poor.

Dear Michael S., We very much appreciate your comments regarding your stay at the Peppers Broadbeach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Will review our car park arrival experience to improve upon. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Neil

Walk to everything in Broadbeach

Customer review rating 4.4/5

David C. Families - 21/07/2020 Confirmed reviews ALL

We were there for 8 nights, the first 3 facing south so right next to the construction site, so if the lovely Owen had not managed to move us to the northern side the holiday would have been a disaster. For the same tariff the apartments were incomparable. The northern side was flooded with winter sun most of the day and the layout was superior. It should be made known there is construction noise on the southern side and also, you should be able to select an apartment on the northern side. I did ask to be as high up as possible and felt this was ignored, we were on 27 out of 50.

Dear David C., We very much appreciate your comments regarding your stay at the Peppers Broadbeach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Will review your comments about the allocations with the team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Neil
Our most recent 20 reviews

Our other hotels nearby