Peppers Broadbeach 5 stars

The room was a beautiful surprise, everything is tucked away in stylish cupboards. The room had great ocean views from the bathroom, the bedroom, the lounge room and from the relaxing balcony. A 5minute walk to the beach, restaurants and the local Starbucks. It was a relaxing getaway in a room with everything you need.

Very happy

We were a bit disappointed with our Room this time. View was not great. (1008) Cooking facilities were below standard, particularly the fry pan which was peeling (Teflon) and unusable. Probably because all of the utensils were metal. Wifi, after trying many times had minimal signal and was unusable. This was booked on a qantas site. Restaurants nearby were excellent and area is perfect. Would probably pick a different place next time.

After booking for a rare weekend away with my wife to celebrate our 15 year wedding anniversary and our birthdays the receptionist assured me over the phone she would get the best room available for us. When we arrived right on 2 pm ahead of the rush we received a bottle of wine which was great then allocated to our room. We were Disappointed with the room in many ways. Not only were we on the same level as the pool and gym and anyone going to these locations walked right past our door we looked out our balcony to the Woolworths car park. With no curtains we had to close roller blinds to have any privacy in our room. We were so close to the ground floor the noise from the bars and restaurants kept us up very late into the night. There was also a stale smell in the room and the couch was hard and uncomfortable. The main entry lobby also had an off putting smell like salami. We have paid less for a more exclusive romantic getaway than what we paid to stay at Peppers with more inclusions.

Average The room was clean superficial Py But was fundamentally dirty Carpets need cleaning Shower was bad

The designated apartment was in poor repair with spill stained couch, threadbare armchair, soiled leather dining chairs, sticky tiled floors, food crumbs and a medical pill on the carpet. I gave feedback poor state of the apartment and housekeeping were sent again providing a cursory cleaning effort. We were offered to view another apartment on the following day which was in a much more satisfactory state of repair and cleanliness. For me, Peppers were trying it on by assigning the first, clearly substandard apartment. It is not an experience that I would recommend.

We enjoyed our time at Peppers Tower 1 Broadbeach as they provided what I requested which was a front ocean view. We were delighted to see the ocean every morning and to experience the comfort roominess of the apartment. the air conditioning was not annoying and far away not to be blowing chilly air on a person when it was on. I liked the balcony and the separate bedroom. It is ideally located near to restaurants and the beach. The swimming pools and the gym were very roomy and provided for enjoyment without being crowded by other guests.

Always enjoy Peppers and stay here each time we visit the Gold Coast - Kevin the Manager is extremely helpful and a pleasure to deal with Unfortunately mid way thru my stay the tv was on the blink unable to watch movies and although staff member was notified and told us she fixed it - it was not fixed. Housekeeping is unfortunately hit and miss with towels often not fully replaced.

We booked a two premium sea view bedroom apartment in tower 1 and were offered a free upgrade to three bedroom apartment on level 41. Also got a bottle of wine after joining the loyalty program. Nice view. Very spacious for two of us. Apartment is very well maintained and modern. Located in the centre of Broadbeach. Very close to restaurants and beach. We asked for a late check out. Staff was very kind to let us check out at 12 pm. We also got a visitor pass to use the apartment facilities could borrow towels after check out. Due to Covid, sauna, steam room and spa on level 4 were closed. There was also no shower facilities on level 4. Wifi didn't seem to be stable from time to time. Overall, we had a pleasant stay and highly recommend this hotel.

Pool - ordinary and not the one as per advertisement Steam room and gym unavailable was extremely disappointing

Had a great time 2 bedroom premium unit was beautiful so clean & spotless was upgraded on arrival we loved our stay. Location was brilliant & unit amazing will definitely be back

Beach holiday

Room was really nice and facilities even better. Only floor was the wifi access was so bad that the tv would not play any of the movies advertised. I had a maintenance guy come in twice who said unfortunately it was a bigger job than he could do so had to call another technician and they couldn't come on the weekend

Great friendly helpful staff. The cleanest hotel I have ever stayed in. Spent a lot of time by the pool which was suitable for both adults and children. Definitely stay there again.

Brilliant Location close to beach and shopping. Situated in between Surfers and fabulous Burleigh. Easy secure parking and very friendly helpful reception. Well maintained heated lap pool Would highly recommend and stay again.