Peppers Broadbeach 5 stars

Customer review rating 4.4/5 2,490 reviews

ALLSAFE approved hotel

Peppers Broadbeach
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+ 16 Services

Hotel extras

  • Located in the centre of Broadbeach

  • Award winning restaurants on the doorstep

  • Beach across the road

  • Close to light rail

  • Walking distance to Star Casino

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Wheelchair access
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • GOLD COAST AIRPORTPaying
  • Reception open 24 hours a day
  • Laundry
  • Porter
  • Concierge
Leisure and activities
  • Outdoor heated pool
  • Fitness centre
  • Well-being
  • Babysitting on requestPaying
Business services
  • 1 meeting room(s)
  • Copy/print service availablePaying
Information message

Hotel location

Peppers Broadbeach

21 Elizabeth Ave
4218 broadbeach
australia

Tel: +611300092876

Fax: (+61)7/56351055

Check-in from 14h00

Check out up to 10h00

  • By plane

    GOLD COAST AIRPORT At 18km / 11.18 miles - Shuttle paying

GPS :-28.030805, 153.432188

Your meetings and events

Designed for your small meeting needs our boardroom is set up to accommodate a maximum of 12 delegates and features a 60" LCD television screen which is suitable for presentation use from your laptop. The Boardroom is located on Level Three in Tower Two.

Room descriptions and layouts

meeting room

From 1 to 12 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

General equipment

  • Outdoor spa, Heated resort pool, Lap pool, Theatrette, Gym, Sauna, Valet parking, Babysitting

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Soaring above the Gold Coast city skyline, Peppers Broadbeach offers exceptionally designed 1 and 2 Bedroom Suites and 3 Bedroom Skyhomes. Beautifully appointed, featuring generous living spaces, premium European appliances and exceptional interior design throughout with all suites offer iPod docks and many boast panoramic views of the Pacific Ocean. Spend your days relaxing in your stylish accommodation and experience all of its superior comforts including a pillow menu and gourmet minibar.

3 Bedroom SuiteNon contractual photo

  • Max. number of persons: 7
  • Area: From 183 / 1970 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar
Room

Our guest reviews for
Peppers Broadbeach

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

2,490 reviews

Perfect

Customer review rating 5.0/5

Anna Couples - 18/02/2021 Confirmed reviews ALL

Location , Rooms and staff are 10/10 very accommodating. Helped us out when we wanted to arrive 2 days earlier and made the transition effortless with an upgrade as well. Definitely my favourite place to stay in Broadbeach. Staff member Owen was exceptional

Dear Anna C., We very much appreciate your comments regarding your stay at the Peppers Broadbeach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Neil

Great location

Customer review rating 4.0/5

Anonymous Couples - 18/02/2021 Confirmed reviews ALL

Very pleasant and staff very accomodating

Dear Peter S., We very much appreciate your comments regarding your stay at the Peppers Broadbeach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Neil

Great Stay

Customer review rating 5.0/5

Michael L. Friends - 17/02/2021 Confirmed reviews ALL

Excellent check in and checking out experience

Dear Mike, We very much appreciate your comments regarding your stay at the Peppers Broadbeach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Neil

Well located

Customer review rating 3.0/5

Joe S. Couples - 17/02/2021 Confirmed reviews ALL

poor communication between front office and the staff taking the booking

Dear Joe S., Thank you for taking the time to tell us about your experience at the Peppers Broadbeach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Apologies about the booking communication -will review with the team. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Neil
Customer review rating 5.0/5

Anthony M. Couples - 17/02/2021 Confirmed reviews ALL

Just 1st class from the minute we worked into the foyer .

Dear Anthony m., We very much appreciate your comments regarding your stay at the Peppers Broadbeach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Neil

Great location,, Fabulous room

Customer review rating 5.0/5

Jadek Couples - 16/02/2021 Confirmed reviews ALL

The room was a beautiful surprise, everything is tucked away in stylish cupboards. The room had great ocean views from the bathroom, the bedroom, the lounge room and from the relaxing balcony. A 5minute walk to the beach, restaurants and the local Starbucks. It was a relaxing getaway in a room with everything you need.

Dear JADE F., We very much appreciate your comments regarding your stay at the Peppers Broadbeach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Neil

Great place

Customer review rating 4.5/5

Anonymous Friends - 16/02/2021 Confirmed reviews ALL

Very happy

Dear Rita Z., We very much appreciate your comments regarding your stay at the Peppers Broadbeach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Neil

Great Location previous customer

Customer review rating 4.0/5

Jennifer M. Couples - 16/02/2021 Confirmed reviews ALL

We were a bit disappointed with our Room this time. View was not great. (1008) Cooking facilities were below standard, particularly the fry pan which was peeling (Teflon) and unusable. Probably because all of the utensils were metal. Wifi, after trying many times had minimal signal and was unusable. This was booked on a qantas site. Restaurants nearby were excellent and area is perfect. Would probably pick a different place next time.

Dear Jennifer M., Thank you for taking the time to tell us about your experience at the Peppers Broadbeach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Neil

A Peppers Letdown

Customer review rating 1.5/5

Ryan T. Couples - 15/02/2021 Confirmed reviews ALL

After booking for a rare weekend away with my wife to celebrate our 15 year wedding anniversary and our birthdays the receptionist assured me over the phone she would get the best room available for us. When we arrived right on 2 pm ahead of the rush we received a bottle of wine which was great then allocated to our room. We were Disappointed with the room in many ways. Not only were we on the same level as the pool and gym and anyone going to these locations walked right past our door we looked out our balcony to the Woolworths car park. With no curtains we had to close roller blinds to have any privacy in our room. We were so close to the ground floor the noise from the bars and restaurants kept us up very late into the night. There was also a stale smell in the room and the couch was hard and uncomfortable. The main entry lobby also had an off putting smell like salami. We have paid less for a more exclusive romantic getaway than what we paid to stay at Peppers with more inclusions.

Dear Ryan T., Thank you for taking the time to tell us about your experience at the Peppers Broadbeach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Have sent you an email to invite you back-please let me know Sincerely, Neil

Well located

Customer review rating 3.5/5

Ray F. Couples - 15/02/2021 Confirmed reviews ALL

Average The room was clean superficial Py But was fundamentally dirty Carpets need cleaning Shower was bad

Dear RAY F., Thank you for taking the time to tell us about your experience at the Peppers Broadbeach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Peppers, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Neil

These are managed apartments and state of repair is highly variable.

Customer review rating 2.0/5

Damian Families - 15/02/2021 Confirmed reviews ALL

The designated apartment was in poor repair with spill stained couch, threadbare armchair, soiled leather dining chairs, sticky tiled floors, food crumbs and a medical pill on the carpet. I gave feedback poor state of the apartment and housekeeping were sent again providing a cursory cleaning effort. We were offered to view another apartment on the following day which was in a much more satisfactory state of repair and cleanliness. For me, Peppers were trying it on by assigning the first, clearly substandard apartment. It is not an experience that I would recommend.

Dear Damian O., Thank you for taking the time to tell us about your experience at the Peppers Broadbeach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Peppers, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Neil

Enjoyable Break

Customer review rating 4.5/5

Mary A. A. M. Couples - 14/02/2021 Confirmed reviews ALL

We enjoyed our time at Peppers Tower 1 Broadbeach as they provided what I requested which was a front ocean view. We were delighted to see the ocean every morning and to experience the comfort roominess of the apartment. the air conditioning was not annoying and far away not to be blowing chilly air on a person when it was on. I liked the balcony and the separate bedroom. It is ideally located near to restaurants and the beach. The swimming pools and the gym were very roomy and provided for enjoyment without being crowded by other guests.

Dear Mary M., We very much appreciate your comments regarding your stay at the Peppers Broadbeach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Neil

Well located

Customer review rating 4.0/5

Anonymous Couples - 14/02/2021 Confirmed reviews ALL

Always enjoy Peppers and stay here each time we visit the Gold Coast - Kevin the Manager is extremely helpful and a pleasure to deal with Unfortunately mid way thru my stay the tv was on the blink unable to watch movies and although staff member was notified and told us she fixed it - it was not fixed. Housekeeping is unfortunately hit and miss with towels often not fully replaced.

Dear Luv G., We very much appreciate your comments regarding your stay at the Peppers Broadbeach. Apologies about the room allocation and problems with the TV. Many thanks for the mention of Kevin. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Neil

Good stay and wonderful experience

Customer review rating 4.5/5

Lucia Couples - 11/02/2021 Confirmed reviews ALL

We booked a two premium sea view bedroom apartment in tower 1 and were offered a free upgrade to three bedroom apartment on level 41. Also got a bottle of wine after joining the loyalty program. Nice view. Very spacious for two of us. Apartment is very well maintained and modern. Located in the centre of Broadbeach. Very close to restaurants and beach. We asked for a late check out. Staff was very kind to let us check out at 12 pm. We also got a visitor pass to use the apartment facilities could borrow towels after check out. Due to Covid, sauna, steam room and spa on level 4 were closed. There was also no shower facilities on level 4. Wifi didn't seem to be stable from time to time. Overall, we had a pleasant stay and highly recommend this hotel.

Dear Lei Y., We very much appreciate your comments regarding your stay at the Peppers Broadbeach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Neil
Customer review rating 2.0/5

Steve G. Couples - 11/02/2021 Confirmed reviews ALL

Pool - ordinary and not the one as per advertisement Steam room and gym unavailable was extremely disappointing

Dear Stephen G., Thank you for taking the time to tell us about your experience at the Peppers Broadbeach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Neil

Great location fantastic stay

Customer review rating 4.5/5

Leanne D. B. Couples - 10/02/2021 Confirmed reviews ALL

Had a great time 2 bedroom premium unit was beautiful so clean & spotless was upgraded on arrival we loved our stay. Location was brilliant & unit amazing will definitely be back

Dear Leanne D., We very much appreciate your comments regarding your stay at the Peppers Broadbeach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Neil
Customer review rating 3.5/5

Curtis W. Couples - 10/02/2021 Confirmed reviews ALL

Beach holiday

Dear Curtis W., We very much appreciate your comments regarding your stay at the Peppers Broadbeach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Neil

Well located

Customer review rating 4.0/5

Pam Solo - 09/02/2021 Confirmed reviews ALL

Room was really nice and facilities even better. Only floor was the wifi access was so bad that the tv would not play any of the movies advertised. I had a maintenance guy come in twice who said unfortunately it was a bigger job than he could do so had to call another technician and they couldn't come on the weekend

Dear PAMELA M W., We very much appreciate your comments regarding your stay at the Peppers Broadbeach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Neil

Great location, no need for a car

Customer review rating 4.5/5

Myra W. Couples - 09/02/2021 Confirmed reviews ALL

Great friendly helpful staff. The cleanest hotel I have ever stayed in. Spent a lot of time by the pool which was suitable for both adults and children. Definitely stay there again.

Dear Myra W., We very much appreciate your comments regarding your stay at the Peppers Broadbeach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Neil

Location Location

Customer review rating 4.5/5

A F. Couples - 09/02/2021 Confirmed reviews ALL

Brilliant Location close to beach and shopping. Situated in between Surfers and fabulous Burleigh. Easy secure parking and very friendly helpful reception. Well maintained heated lap pool Would highly recommend and stay again.

Dear ANITA F., We very much appreciate your comments regarding your stay at the Peppers Broadbeach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Neil

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