Peppers Broadbeach 5 stars

Customer review rating 4.4/5 2,106 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Peppers Broadbeach
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+ 17 Services

Hotel extras

  • Located in the centre of Broadbeach

  • Award winning restaurants on the doorstep

  • Beach across the road

  • Close to light rail

  • Walking distance to Star Casino

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Wheelchair access
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • GOLD COAST AIRPORTPaying
  • Reception open 24 hours a day
  • Laundry
  • Porter
  • Concierge
Leisure and activities
  • Outdoor heated pool
  • Fitness centre
  • Well-being
  • Babysitting on requestPaying
Catering
  • BreakfastPaying
Business services
  • 1 meeting room(s)
  • Copy/print service availablePaying
Information message

Hotel location

Peppers Broadbeach

21 Elizabeth Ave
4218
broadbeach
australia

Tel: +611300092876

Fax: (+61)7/56351055

Check-in from 14h00

Check out up to 10h00

  • By plane

    GOLD COAST AIRPORT At 18km / 11.18 miles - Shuttle paying

GPS :-28.030805, 153.432188

Your meetings and events

Designed for your small meeting needs our boardroom is set up to accommodate a maximum of 12 delegates and features a 60" LCD television screen which is suitable for presentation use from your laptop. The Boardroom is located on Level Three in Tower Two.

Room descriptions and layouts

meeting room

From 1 to 12 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

General equipment

  • Outdoor spa, Heated resort pool, Lap pool, Theatrette, Gym, Sauna, Valet parking, Babysitting

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Soaring above the Gold Coast city skyline, Peppers Broadbeach offers exceptionally designed 1 and 2 Bedroom Suites and 3 Bedroom Skyhomes. Beautifully appointed, featuring generous living spaces, premium European appliances and exceptional interior design throughout with all suites offer iPod docks and many boast panoramic views of the Pacific Ocean. Spend your days relaxing in your stylish accommodation and experience all of its superior comforts including a pillow menu and gourmet minibar.

1 Bedroom Suite

  • Max. number of persons: 3
  • Area: From 79 / 850 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

1 Bedroom Ocean Suite

  • Max. number of persons: 3
  • Area: From 79 / 850 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

2 Bedroom Suite

  • Max. number of persons: 5
  • Area: From 119 / 1281 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

2 Bedroom Ocean Suite

  • Max. number of persons: 5
  • Area: From 119 / 1281 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

2 Bedroom Premium Ocean Suite

  • Max. number of persons: 5
  • Area: From 119 / 1281 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

3 Bedroom Sky Home

  • Max. number of persons: 7
  • Area: From 183 / 1970 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

3 Bedroom Sub Penthouse

  • Max. number of persons: 7
  • Area: From 340 / 3660 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar
Apartments

Our guest reviews for
Peppers Broadbeach

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

2,106 reviews

Great location

Customer review rating 4.4/5

Anonymous Families - 21/10/2020 Confirmed reviews ALL

Our stay was wonderful

Dear Andrew D., We very much appreciate your comments regarding your stay at the Peppers Broadbeach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Neil

Great location, excellent facilities

Customer review rating 4.4/5

Brett Couples - 19/10/2020 Confirmed reviews ALL

Enjoyable , awseome view from room, clean and quiet. Facilities very good.

Dear Brett L., We very much appreciate your comments regarding your stay at the Peppers Broadbeach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Neil

Nice relaxing stay

Customer review rating 4.4/5

Rmk Couples - 19/10/2020 Confirmed reviews ALL

We had a gorgeous view in a very spacious apartment. The location is very convenient for dining out without driving.

Dear Rumiko M., We very much appreciate your comments regarding your stay at the Peppers Broadbeach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Neil

Easy and relaxing

Customer review rating 4.4/5

Thankyou Families - 18/10/2020 Confirmed reviews ALL

everything was just so easy - checkin, parking, access to shops and great food, assistance

Dear Deb C., We very much appreciate your comments regarding your stay at the Peppers Broadbeach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Neil

TV didn't work no one on reception to help

Customer review rating 4.4/5

Jacqui Couples - 18/10/2020 Confirmed reviews ALL

Upgraded to worse room. Tv in main lounge did not work. Waited around for 4 hrs for it to be fixed. Not a good start

Dear jacqui b., Thank you for taking the time to tell us about your experience at the Peppers Broadbeach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Peppers, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Neil

awesome location and great apartment

Customer review rating 4.4/5

Jojo Couples - 17/10/2020 Confirmed reviews ALL

stayed for 2 nights and would defiantly stay again - would try the ocean view next time

Dear Joanna A., We very much appreciate your comments regarding your stay at the Peppers Broadbeach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Neil

well located to shops and restaurants we had a fantastic stay

Customer review rating 4.4/5

Paul W. Couples - 17/10/2020 Confirmed reviews ALL

We had a great 5 day holiday. Very restful and close to restaurants and shops. W. be trying to return in the future.

Dear PAUL W., We very much appreciate your comments regarding your stay at the Peppers Broadbeach. It is always a pleasure to receive positive feedback. I W. share your comments with our team. I am sure that this feedback W. serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit W. be as pleasant as the previous one. Sincerely, Neil

Very good location

Customer review rating 4.4/5

Mikaela M. Solo - 16/10/2020 Confirmed reviews ALL

It was amazing, the only thing is getting in the car park was challenging as I was on my own the man at reception did go through it but a trolley would of helped me. The staff were great thanks so much Mikaela M.

Dear Mikaela M., We very much appreciate your comments regarding your stay at the Peppers Broadbeach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Neil

Wonderful staff :)

Customer review rating 4.4/5

Samantha K. Friends - 14/10/2020 Confirmed reviews ALL

Every staff member we came across were extremely helpful, and nothing was any trouble at all. The location is brilliant with ample choice of dinning, bars, entertainment and beach etc etc. Room was a great size and nice furnishings. Thanks guys, I think you were amazing.

Dear Samantha K., We very much appreciate your comments regarding your stay at the Peppers Broadbeach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Neil

Great location

Customer review rating 4.4/5

John Couples - 14/10/2020 Confirmed reviews ALL

Welcomed with an upgrade upon arrival. Really loved the 3 bedroom apartment with spectacular views and facilities. Extremely relaxing with easy access to great dining and beaches!

Dear John F., We very much appreciate your comments regarding your stay at the Peppers Broadbeach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Neil

Had 3 clients with me. Have away seabird room and then place don top of the pub and couple sleep before we had a bike race planned next day. Extremely embarrassing and disappointing

Customer review rating 4.4/5

Bryce O. Business - 14/10/2020 Confirmed reviews ALL

Terrible

Dear Bryce Roy James O., Thank you for taking the time to tell us about your experience at the Peppers Broadbeach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Peppers, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Neil

Disappointing

Customer review rating 4.4/5

Jenny Couples - 13/10/2020 Confirmed reviews ALL

Parking directions very poor. both downstairs and out the front. Information given was incorrect to say the least. Better Guest signage is recommended. also a big hole in bathroom door and tatty carpet edges in the kitchen area.

Dear JANETTE M P., Thank you for taking the time to tell us about your experience at the Peppers Broadbeach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Peppers, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Neil

Extremely dirty.

Customer review rating 4.4/5

Kiri Friends - 13/10/2020 Confirmed reviews ALL

Our room was full of hair and Cleary Pubic hair. Everywhere! Rice and dirt all through the kitchen, and only one pillow on a king size bed. I was really shocked. In a bad way. We were happy with Michelle trying to rectify the situation. However after a second clean, there was still pubic hairs, ripped robe, filthy balcony (had to wear shoes)

Dear {guest_first_name} S., Thank you for taking the time to tell us about your experience at the Peppers Broadbeach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Peppers, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Neil

Well located to central Broadbeach surfer paradise etc

Customer review rating 4.4/5

Jake Friends - 13/10/2020 Confirmed reviews ALL

We had a great stay, the apartment was clean and well stocked with supplies. Most of all the highlight of our stay was staff member Owen at Peppers Broadbeach front desk, on two occasions went out of his way to help us with requests we had for our stay he really is a asset to the business!

Dear Jake & Honey Grace N., We very much appreciate your comments regarding your stay at the Peppers Broadbeach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Neil

Comfortable

Customer review rating 4.4/5

Dutch Couples - 12/10/2020 Confirmed reviews ALL

Nice modern room with kitchenette

Dear Irene K., We very much appreciate your comments regarding your stay at the Peppers Broadbeach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Neil

Good location, but apartment itself is rundown and poorly maintained.

Customer review rating 4.4/5

Jon Couples - 12/10/2020 Confirmed reviews ALL

We were on the gold coast for a few days. We had stayed at Peppers Soul before, and loved it. Peppers Broadbeach in comparison was quite run down and poorly maintained. The interior was tatty. Furniture old. The balcony furniture was so old and broken it should have been in a tip. Well below what you would expect for the price.

Dear Jon S., Thank you for taking the time to tell us about your experience at the Peppers Broadbeach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Peppers, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Neil

No good

Customer review rating 4.4/5

Anonymous Families - 11/10/2020 Confirmed reviews ALL

No good

rooms were not clean and sanitised

Customer review rating 4.4/5

Ryan Families - 11/10/2020 Confirmed reviews ALL

Peppers broad beach, staff were great at reception could not fault them, location is great close to beach, shopping and food. I was quite disappointed on the cleanliness and the state our room was in when we arrived, there was food stuck in the sink and on the bench, nothing was wiped down tables, tv unit, bed side tables, lamps, vanity's in both bathrooms (fingerprints could still be seen, and food residue) this included all the high traffic areas like the fridge, pantry, kitchen cabinets/draws and light switches. There was food splatter on the main wall that wasn't washed off that was visible the moment you stepped into the room. We found alcohol bottle caps and rubbish under the couch. The windows and glass balustrade to balcony was so dirty we could hardly see the Ocean in our suite. The tiled floor to the balcony was filthy too. The showers had mould in the grout and silicone. The light in the 2nd bedroom with the two double beds didn't work we raised this with reception along with the fridge that leaked. a maintenance personnel was engaged and they defrosted the fridge but didn't fix the light. which was the room our two young children had to sleep in. As we have two small children Under 3 we found it very hard to relax as we were paranoid about the germs if they touched anything considering Covid19. We had to purchase our own antibacterial sprays and wipes and attempt to clean the apartment so we could enjoy our family get away. I would have thought while we are in a pandemic that the state of the room would have been in a lot better state. We ended up leaving one day early because we were that dissatisfied with our stay. I'm sorry for the bad feed back but I thought this may be helpful so you can improve the cleanliness so future guests aren't as disappointed as we were on our special get away.

Well located great view old crappy furniture

Customer review rating 4.4/5

Libby Business - 11/10/2020 Confirmed reviews ALL

We had a good stay but fittings and furniture are really two star Didn't have a good shower the whole time shower rose falling down

Dear LIBBY T., Thank you for taking the time to tell us about your experience at the Peppers Broadbeach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Peppers, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Neil

Great location, beautiful hotel room, lovely staff.

Customer review rating 4.4/5

Anonymous Families - 11/10/2020 Confirmed reviews ALL

Great experience in a beautiful apartment with ocean and city views. We had a great check in experience being offered a bottle of wine as it was my husbands birthday. We paid quite a bit so expectations were high and they were met.

Dear Helen B., We very much appreciate your comments regarding your stay at the Peppers Broadbeach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Neil

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