BreakFree The Point Queenstown

Customer review rating (ALL Rating) 4.4/5 418 reviews

ALLSAFE approved hotel

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BreakFree The Point Queenstown
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+ 7 Services

Hotel extras

  • Located 1.5 km from city centre

  • Located 7 km from airport

  • Close to ski fields

  • Close to Point jetty on lake Wakatipu

  • Walking distance to centre of town

Hotel location

BreakFree The Point Queenstown

239 Frankton Road
9300 queenstown
new zealand

Fax: (+64)3/4411898

Check-in from 14h00

Check out up to 10h00

  • By plane

    QUEENSTOWN INTERNATIONAL AIRPORT At 7km / 4.35 miles - Shuttle paying

GPS:-45.033865, 168.681717

Our accommodation(s)

BreakFree The Point has great value Queenstown accommodation catering for singles, couples, families and groups. Our self-contained Studio Rooms, 1, 2, 3 and 4 Bedroom Apartments have everything you need for your Queenstown holiday, with spacious and comfortable living areas, laundry and kitchenette or kitchen facilities, Sky TV and in-room internet access. Most apartments have views directly over Lake Wakatipu and the spectacular Remarkables mountain range so you won't want to leave.

Studio Room

  • Max. number of persons: 2
  • Area: From 60 / 646 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Our guest reviews for
BreakFree The Point Queenstown

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

418 reviews

Comfortable and good location

Customer review rating 3.5/5

Anonymous Couples - 28/11/2021 Confirmed reviews ALL

The place was empty. We drove in off the Street to have a look at the room after we had checked out prices on line. The guy tried to charge us more than was advertised on line. And after paying told us the apartments weren't being serviced 'at the moment' but don't hesitate to come and ask if you need anything. Everywhere else we stayed on our trip had the opportunity to have apartment serviced. The apartment was comfortable and clean.

Dear Christine , We very much appreciate your comments regarding your stay at the BreakFree The Point Queenstown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sorry to hear that you felt mislead about prices however we never had such intentions. Your feedback however is taken positively. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vinod Azad
Customer review rating 5.0/5

Anonymous Families - 20/11/2021 Confirmed reviews ALL

Loved it, staff, room, view nd experience

Dear Vainemaru, It was great meeting you too. We very much appreciate your comments regarding your stay at BreakFree The Point Queenstown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vinod Azad

Perfect location for us

Customer review rating 4.5/5

Penny Couples - 07/11/2021 Confirmed reviews ALL

Hassle free entry clean and tidy

Dear Penny, We very much appreciate your comments regarding your stay at BreakFree The Point Queenstown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vinod Azad

Great location

Customer review rating 4.0/5

Amy Families - 29/10/2021 Confirmed reviews ALL

An easy walk along the track to town and beautiful views. The apartment recently had new carpet and paint but could do with an update in furniture as well, although very comfortable. Plenty of room, clean and tidy. Our only negative was that we were not given more milk after the first day for hot drinks. We did however get some fresh towels etc and toiletries halfway through our stay. Mostly a very pleasant stay and would definitely come back again in the future.

Dear Ms Tuvavo, We very much appreciate your comments regarding your stay at BreakFree The Point Queenstown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please accept my apology for not having enough milk in the fridge. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vinod Azad

Great view of the lake

Customer review rating 4.0/5

Anonymous Families - 18/10/2021 Confirmed reviews ALL

Some of the decor was a bit strange but was a lovley spacious room

Dear Brianna, We very much appreciate your comments regarding your stay at BreakFree The Point Queenstown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for your feedback on decor. We will look into it and improve it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vinod Azad

Great location

Customer review rating 4.5/5

Nicola Families - 15/10/2021 Confirmed reviews ALL

Fabulous stay, great location, great facilities

Dear Nicola, We very much appreciate your comments regarding your stay at BreakFree The Point Queenstown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vinod Azad

Uncomfortable

Customer review rating 2.0/5

Jess Friends - 14/10/2021 Confirmed reviews ALL

The unit we were in had a lovely view of the lake, however the couch and bed were both super uncomfortable and dated, and the water flowing through the pipes kept us up all night. We forfeited our booking after one night and went to stay at a different accommodation so we could get a proper sleep.

Dear Jessica E., Thank you for taking the time to tell us about your experience at BreakFree The Point Queenstown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vinod Azad

Great location, wonderful space

Customer review rating 4.5/5

Anonymous Families - 11/10/2021 Confirmed reviews ALL

The apartment was perfect. It was also warm, clean and comfortable.

Dear Nick , Thank you for your remarkable review regarding your stay at BreakFree The Point. We very much appreciate your comments It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vinod Azad

Great stay

Customer review rating 4.5/5

Anonymous Families - 26/09/2021 Confirmed reviews ALL

Welcomed and had an easy check in. Had a nice newly renovated room - very helpful staff.

Dear Mark, Thank you for your remarkable review regarding your stay at BreakFree The Point. We very much appreciate your comments It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Manager

Good size apartments

Customer review rating 4.0/5

Anonymous Families - 24/08/2021 Confirmed reviews ALL

Our stay was great the apartment offered everything we needed, a couple of areas were a little tired but overall very pleasant

Good location, clean and comfortable

Customer review rating 4.0/5

John Couples - 22/08/2021 Confirmed reviews ALL

Lovely location, excellent support from staff, clean and very comfortable. The WiFi throughput needs improvement.

Dear John , We very much appreciate your comments regarding your stay at BreakFree The Point Queenstown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will look at WiFi issues you have mentioned and improve it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vinod Azad

Glorious views

Customer review rating 4.5/5

Anonymous Families - 17/08/2021 Confirmed reviews ALL

Great facility with wonderful view of the lake and fab location, close to queenstown centre

Dear Marjorie, We very much appreciate your comments regarding your stay at BreakFree The Point Queenstown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vinod Azad.

Terrible experience

Customer review rating 1.0/5

Hannah Couples - 15/08/2021 Confirmed reviews ALL

The rooms are tatty and in need of renovation. Our first room was cold, not adequately cleaned, many of the light bulbs were not working, and the sink in the bathroom blocked. The bathrooms are freezing, and on my first morning I had a cold shower. After complaining to management staff we were moved to a new room, which was a slight improvement. Nonetheless we left a night early as we preferred to switch our flights rather than stay longer. Overall our main feeling was that the cost of the room, and how it was advertised on booking.com would suggest an upmarket accommodation. However the facilities were poor and very old; it was not worth the price. I would not stay there again.

Dear Hannah, Thank you for taking the time to tell us about your experience at BreakFree The Point Queenstown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vinod Azad

Great accommodation

Customer review rating 4.5/5

Sue Families - 14/08/2021 Confirmed reviews ALL

Lovely accommodation, close to walkways, quiet, staff very accommodating.

Dear Sue, We very much appreciate your comments regarding your stay at BreakFree The Point Queenstown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vinod Azad

Nice views

Customer review rating 3.5/5

Katie Friends - 13/08/2021 Confirmed reviews ALL

Location was a nice walk to town. Fire didn't work which was disappointing. Water pressure for showers was poor, as was the ventilation in the bathrooms making them smell a bit. I think they had just renovated so the kitchen wasn't well stocked with pots etc but we could ask for them.

Dear Katie, Thank you for taking the time to tell us about your experience at BreakFree The Point Queenstown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vinod Azad

Great Stay

Customer review rating 4.5/5

Na… Friends - 09/08/2021 Confirmed reviews ALL

We really enjoyed our stay at the Breakfree The Point in Queenstown. The room was well appointed and the location was great

Dear Nadine, Thank you for your remarkable review regarding your stay at BreakFree The Point. We very much appreciate your comments It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Manager Vinod Azad

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