BreakFree Alexandra Headland Beach 3.5 stars

Customer review rating 4.3/5 1,126 reviews

BreakFree Alexandra Headland Beach
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Hotel extras

  • Located right across the road from Alexandra Beach

  • Beautiful beaches-easy drive to Sunshine Coast attractions

  • Close to Sunshine Plaza-main shopping precinct

  • Beach

  • Walking distance to Mooloolaba/Cotton Tree

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • BRISBANE INTERNATIONAL AIRPORTPaying
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Babysitting on request
Business services
  • 1 meeting room(s)
  • Copy/print service available
Information message

Hotel location

BreakFree Alexandra Headland Beach

180 Alexandra Parade
4572
alexandra headlands
australia

Tel: +611300092878

Fax: (+61)7/54750611

Check-in from 14h00

Check out up to 10h00

  • By plane

    BRISBANE INTERNATIONAL AIRPORT At 75km / 46.6 miles - Shuttle paying

GPS :-26.670017, 153.10691

Your meetings and events

The meeting room provides the perfect setting for intimate business discussions, courses, trainnings or gatherings.

  • Unsure of the capacity needed for your event?

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  • Convert different units of measurement and make organising your events easier.

General equipment

  • Screen

  • Flipchart

  • Soundproof

  • Video camera

  • Videoconferencing

  • Audio and video equipment

  • Lectern

  • Day light

  • WIFI access

  • Airconditioned meeting room

  • Slide projector

  • Video equipment

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

There's a huge range of accommodation to suit all budgets at BreakFree Alexandra Beach. For couples or singles enjoying a short getaway, Studio Rooms offer great value. For larger families and groups there's 1, 2, and 3 Bedroom Apartments, which are fully self-contained with air-conditioning, Foxtel TV, as well as internet access (fee applies). You'll have the option to save money on eating out by enjoying some light home cooking in the kitchenette, complete with stove top, microwave and dishwasher.

3 Bedroom Penthouse

  • Max. number of persons: 7
  • Area: From 150 m² / 1615 sq ft
  • Satellite/cable colour TV
Penthouse

Our guest reviews for
BreakFree Alexandra Headland Beach

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

1,126 reviews

Customer review rating 4.3/5

Karen Friends - 27/06/2020 Confirmed reviews ALL

I have been staying with you at this resort for many years, over 20years actually. I have previously experienced that the rooms are not cleaned properly. I have never fed this back before but this last stay I thought I should. I did give feedback to the reception staff on check out. There was a cleaning cloth left on the bedside table in the main bedroom and a dirty sock behind the side table and also a child’s toy left near the couch. Food left under the couch and also a lighter in the sofa. We be we used the sofa bed and it looked like it had t been used for some time as there was a lot of food crumbs under the cushions. There have been cleaning issues on almost every stay but I love the resort so have never fed back before, I just thought I should this time. I think the cleaners need to be moving the furniture and cleaning underneath as this is obviously not being done especially in this time we are experiencing at the moment. There have been multiple other instances over the years but I do keep coming back. Your reception staff are lovely and the maintenance man was great when our fridge wasn’t working. I will see you again hopefully with a cleaner room next time. Thanks

Dear Karen L., Thank you for taking the time to tell us about your experience at the BreakFree Alexandra Headland Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. As we discussed on your check out I have certainly gone back to our Housekeeping team and with the improved check lists, I am sure you will see the improvement At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Liz

Fantastic Family Friendly Location!

Customer review rating 4.3/5

Sue Families - 23/06/2020 Confirmed reviews ALL

First time visiting the Sunshine Coast and we hit the jackpot in our choice of accommodation. Extremely spacious apartment overlooking the stunning pool that weaves its way throughout the resort. Prefect beachside location, centrally located so the perfect location to explore all that the Sunshine Coast has to offer. We loved it so much we have already booked for a return trip!

Dear Suzanne C., We very much appreciate your comments regarding your stay at the BreakFree Alexandra Headland Beach and so pleased you are coming back. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Liz

Great location and good facilities

Customer review rating 4.3/5

Anonymous Couples - 23/06/2020 Confirmed reviews ALL

Great overall.

Dear Esther G., We very much appreciate your comments regarding your stay at the BreakFree Alexandra Headland Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Liz

Great stay

Customer review rating 4.3/5

Elaine &. G. Families - 23/06/2020 Confirmed reviews ALL

Already preparing our next trip. Enjoyed ourselves very much.

Dear Elaine & G. P., We very much appreciate your comments regarding your stay at the BreakFree Alexandra Headland Beach. It is always a pleasure to receive any and all feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Liz

Thank you

Customer review rating 4.3/5

Dave Families - 21/06/2020 Confirmed reviews ALL

3 bedroom unit with ocean views. Very nice. Wish we could have stayed longer

Dear Dave W., We very much appreciate your comments regarding your stay at the BreakFree Alexandra Headland Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Liz

Family Friendly in every way!

Customer review rating 4.3/5

Lisa Friends - 16/06/2020 Confirmed reviews ALL

With some restrictions lifted as of day of stay,it was fun and fresh for all. The staff were fantastic and facilities well maintained. Let's not forget the great location-beach is only a hop, skip and a jump away. Will be back!!

Dear Lisa C., We very much appreciate your comments regarding your stay at the BreakFree Alexandra Headland Beach and are so pleased you had such a good time after all the restrictions we have all been through It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Liz

Great fun!

Customer review rating 4.3/5

Toni O. Friends - 16/06/2020 Confirmed reviews ALL

Stay with friends and teenage girls. Had a load of fun!

Dear Toni O., We very much appreciate your comments regarding your stay at the BreakFree Alexandra Headland Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Liz

Well located

Customer review rating 4.3/5

Kara Families - 15/06/2020 Confirmed reviews ALL

The location couldn't be better, cafes, restaurants, beach, skate park all nearby. Amazing pools around the resort and the staff were lovely. The rooms are pretty outdated, 2 of the tv remotes didn't work, the balcony door we had to use our whole body weight to open as it was pretty old and seized up.

Dear Kara D., Thank you for taking the time to tell us about your experience at the BreakFree Alexandra Headland Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Could you please let me know what room you were in - so I can follow up on the issues you experienced At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Liz

Nice staff, great location, very quiet was beautiful

Customer review rating 4.3/5

Lynn C. Couples - 15/06/2020 Confirmed reviews ALL

Was clean, nice friendly staff. We were upgraded to a suite it was a very nice experience. Pool and spa was beautiful.

Dear Lynn C., We very much appreciate your comments regarding your stay at the BreakFree Alexandra Headland Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Liz

Good stay overall

Customer review rating 4.3/5

Peggysue R. Families - 10/06/2020 Confirmed reviews ALL

Decor is very dated. Description doesn't match family of 7 which is misleading. Not enough lounge seats and a dining table with only 6. For a room that sleeps 7 the kitchen is terribly small with no storage space for food. Kitchen equipment needs improvement and should suit a large family. Fry pan terrible and only burns food. Table was unstable very wobbly. Chairs need chair foot protectors as they are really noisy when moved on the tile floors. Pool was fabulous and spa pleasant but on the cool side.

Dear PEGGY SUE r., Thank you for taking the time to tell us about your experience at the BreakFree Alexandra Headland Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies and assure you we have taken all your comments on board. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Liz

Ok

Customer review rating 4.3/5

Amy Families - 28/03/2020 Confirmed reviews ALL

Room started to get run down.

Well located

Customer review rating 4.3/5

Lisa Families - 28/03/2020 Confirmed reviews ALL

Enjoy the position, opposite the beach, great pool and nice balcony facing the beach.

Not to bad

Customer review rating 4.3/5

Russell K. Couples - 28/03/2020 Confirmed reviews ALL

The bed was very unsafe it slide out from under us while we were lying back watching TV with both almost hit the floor very hard. there is no fan in the shower room.

Nice place ruined by noisy works, faulty room and no communication

Customer review rating 4.3/5

Luke Families - 26/03/2020 Confirmed reviews ALL

Horrible. First night we stayed, in the middle of the night, air con started making a high pitch scream, had to turn off and swelter throughout the night. Fortunately, credit to the hotel it was fixed promptly the following day. Next issue, pool, BBQ, was closed without any communication from staff due to 'covid19' . After the chain was put around the entire pool and my kids being yelled at to get out the pool, i went to the front desk to enquire if the pool was closed which he was short and snappy around it being 'related to covid19', it also happened to be the same time pool works were getting done? And, although other hotels such as the sebel up the road continue to have their facilities open with restrictions to assist guests safety. Then the next day a letter was then finally put up around the hotel communicating while all facilities where closed. The biggest issue was jackhammering in a room above for two days, and even worse 'Pool works' for the pastwith one of the loudest, screeching noise for the entire 2 days for the remaining of our stay, after having to be stuck in our room due to the restrictions imposed we had to hire a car (wasn't planned) in order to get out and go to the chemist to get some headache relief. We then came back and had to leave once again as the major works hadn't stopped. it hadn't stopped. We complained to the front office manager but was only offered a sorry, and if we email her a possible discount to stay again the future. Stay was very disappointing. We really should have been refunded for at a minimum of 1 nights stay due to the massive issues. Very poor reflection on accor.

Wonderful pool. Great location

Customer review rating 4.3/5

Karen W. Families - 26/03/2020 Confirmed reviews ALL

Had a lovely stay even though had to leave 3 days early because of Corona and needed to get home. Our room a one bedroom apartment was a little tired. Very old kitchen and bathroom. Utilities were very weary also. Handle fell off frypan. If it wasn't for the beautiful pool I would have been very unhappy with the accomodation. I would also liked to have seen more parental supervision or the security step in and address the rowdy, disrespectful pre teens we had right on our doorstep at the pool till beyond closing time. I'm not an old grump but they just took over the area with no regard for any other guests. Signs of the times.

good stay

Customer review rating 4.3/5

May B. Friends - 25/03/2020 Confirmed reviews ALL

Great check in service. Good room and parking access easy.

Professional and helpful

Customer review rating 4.3/5

Janets Couples - 25/03/2020 Confirmed reviews ALL

Wee have had an overall great stay. We started off with an upgrade to a one bedroom from a studio. The resort staff have been very professional and helpful in every way.

Clean, close to beach

Customer review rating 4.3/5

Anonymous Families - 24/03/2020 Confirmed reviews ALL

The 2 bedroom pool view was a bit small inside, but had a huge verandah onto the pool which was nice.

Customer review rating 4.3/5

Shannon M. Families - 23/03/2020 Confirmed reviews ALL

Facilities are great, close to great restaurants etc and staff were amazing! Especially Adam

Dear Shannon M., We very much appreciate your comments regarding your stay at the BreakFree Alexandra Headland Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Liz

Awesome stay,

Customer review rating 4.3/5

Ada Families - 23/03/2020 Confirmed reviews ALL

great pool and lovely swim up balcony room which we will book again. fantastic location

Dear Tonia F., We very much appreciate your comments regarding your stay at the BreakFree Alexandra Headland Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Liz
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