BreakFree Alexandra Headland Beach

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BreakFree Alexandra Headland Beach

Customer review rating (ALL Rating) 4.4/5 1,849 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Feel reassured with access to AXA medical teleconsultation free of charge

  • Minutes from beach and waterfront shopping and dining.

  • Undercover parking available.

  • Resort facilities including 3 swimming pools.

  • Walking distance to Mooloolaba/Cotton Tree.

Hotel location

BreakFree Alexandra Headland Beach

180 Alexandra Parade
4572 ALEXANDRA HEADLANDS
Australia

Telephone +61 1300 092 878

Fax +61 7 5475 0611

Contact email

  • By plane

    BRISBANE INTERNATIONAL AIRPORT At 75km / 46.6 miles - Shuttle paying

GPS:-26.670017, 153.10691

Hotel services

Check-in from - Check out up to

In summary
On site
  • Shuttle
  • Wheelchair accessible hotel
  • Wi-Fi
  • Meeting rooms

Your meetings and events

The meeting room provides the perfect setting for intimate business discussions, courses, trainnings or gatherings.

Room descriptions and layouts

2 

meeting rooms

From 1 to 24 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

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  • Convert different units of measurement and make organising your events easier.

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Our accommodation(s)

There's a huge range of accommodation to suit all budgets at BreakFree Alexandra Beach. For couples or singles enjoying a short getaway, Studio Rooms offer great value. For larger families and groups there's 1, 2, and 3 Bedroom Apartments, which are fully self-contained with air-conditioning, Foxtel TV, as well as internet access (fee applies). You'll have the option to save money on eating out by enjoying some light home cooking in the kitchenette, complete with stove top, microwave and dishwasher.

3 Bedroom Penthouse

  • Max. number of persons: 7
  • Area: From 150 m² / 1614 sq ft
  • Coffee/tea making facilities

Our guest reviews

Our guest reviews for
BreakFree Alexandra Headland Beach

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,849 reviews

TripAdvisor Rating  4.0/5  1,816 reviews

The premises were well located but the counter staff we encountered were disappointing.

Customer review rating 3.0/5

Penny M. Couples - Confirmed reviews ALL

We came to Breakfree as an RCI exchange. In our many years of business and holiday travel both within Australia and overseas it is difficult to recall a less welcoming or less informative reception staff. From the request to sit why the officer finished her task on the computer before she dealt with us, to the inadequate directions as to how to locate our apartment and the lift thereto in the pouring rain( my husband was using a walking stick after a recent operation), to the frustrating hoarding of basic information - we would have appreciated being told there was a scannable compendium (above my eye level on the freezer) at least the third time we asked about a basic wifi/use of tv question. The paper information regarding the tv we were given on the second visit back to reception was sadly out of date. Not one scintilla of information was provided proactively, nor one word or facial expression of welcome or greeting offered. Having to join an Accor marketing plan for free wifi? Seriously?? We would like to thank the two delightful and helpful cleaning ladies who went out of their way to assist us to finally, safely, find our room and unlike any counter staff, were smiling, friendly and helpful. I suggest some front line training in basic courtesy and customer training is needed. The property itself has a lovely pool and adequate, if basic accommodation.

Dear Penelope M., Thank you for taking the time to tell us about your experience at the BreakFree Alexandra Headland Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I was very concerned to read your comments regarding the level of service you received from our front desk. At BreakFree Alexandra Beach we value our guests and strive to provide excellent service at all times. Whilst every effort is made to ensure our guests’ expectations are met, I am sorry to hear that we failed to meet yours. I have personally spoken to all of our team members and I have used your email as a learning tool to help ensure future guests are not impacted in the way you were. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Grounds and pool fantastic, however, the room was very dated and the shower over the bath was almost dangerous

Customer review rating 2.5/5

Anonymous Couples - Confirmed reviews ALL

As stated above the room was very dated and did not correspond with pictures when we reserved the room

Dear IRENE F., Thank you for taking the time to tell us about your experience at the BreakFree Alexandra Headland Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. After reading your feedback, I was particularly concerned to about your disappointment in the furnishing standards of your unit. I have discussed your concerns with the Maintenance Supervisor and I have also forwarded a copy of your feedback on to the owner of the unit so they are aware of our guests are saying and so we may continue to work with them in improving their investment. Please accept my apologies that you found this area of the unit below standard and I am sorry for any inconvenience this caused during your stay. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Great staff and very well maintained

Customer review rating 4.5/5

Mitchell S. Families - Confirmed reviews ALL

We had a great stay at the resort even considering the bad weather.

Dear Mitchell Thank you for your great Review! We are glad that you enjoyed your stay. We appreciate your business and look forward to your return.

Well located and convenient.

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Very comfortable, neat and tidy. Reception staff excellent.

Location plus ✨

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Loved our stay. TV channels need to be updated but it facilities were very comfortable

Great location and would recommend

Customer review rating 4.5/5

Andrew Solo - Confirmed reviews ALL

Very satisfied with this stay and the overall value for money - have already booked another stay. Location is perfect, right across from the beach and with fantastic pools. While I was arriving just after reception hours, the procedure for late check-in was well communicated and with easy to follow instructions to get my key and locate my room, and service at reception was friendly the next morning and on check-out. The room itself was well equipped - while the studio was no larger than a typical hotel room, they cleverly squeezed in all the facilities to self-cater: e.g. sink, cooktop, dishwasher, microwave, washing machine, dryer etc and plenty of cooking utensils... yet it didn't feel overcrowded. While the fixtures and fittings were a little dated, it was in good condition and clean. The bed was comfortable although I'd recommend they invest in a quality mattress topper to properly disguise the join between the 2 single beds comprising the 'king' bed.

Well located units were very tidy and spacious

Customer review rating 4.5/5

Anonymous Friends - Confirmed reviews ALL

In joyed our stay would be happy to use your resort again

Another Good Stay

Customer review rating 5.0/5

Gckat2014 Families - Confirmed reviews ALL

This was our 6th time staying here. We love the location. Easy walk to eateries. Across the road from the beach. Great pool. Many great memories made here.

Dear KATRINA B., We very much appreciate your comments regarding your stay at the BreakFree Alexandra Headland Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good Syay

Customer review rating 4.0/5

Bryan M. Friends - Confirmed reviews ALL

We enjoyed our stay at Breakfree. Great location and love the pool. We were a group of six and although the apartment was big enough we found there were some items not provided which we would have liked. eg more linen for six days and cleaning items. No coffee plunger.

Been three or four times now enjoyable good position

Customer review rating 4.0/5

Trish S. Friends - Confirmed reviews ALL

Wasn overly happy with this particular unit but understand that was all u had available would come again only if I can be told which unit we would be having. My husband fell downstairs luckily he didn’t hurt himself

Great location and good stay

Customer review rating 4.5/5

Diane D. Couples - Confirmed reviews ALL

Apart from the dismal weather, we had a lovely stay at Break Free Alex Heads.

The resort is very centrally located.

Customer review rating 4.5/5

Anonymous Solo - Confirmed reviews ALL

My stay was only for a couple of days but I found my unit very comfortable and clean. I would definitely stay there again next time I visit the Sunshine Coast.

Highly Recommended

Customer review rating 4.5/5

Gregory Couples - Confirmed reviews ALL

Welcoming, happy atmosphere. Staff very helpful. Accommodation very comfortable in a very well equipped unit close to many facilities.

Good location , only problem was dirt coming from shower rose on last morning only , Our stay

Customer review rating 4.0/5

Tez K. Couples - Confirmed reviews ALL

our stay was pleasant , would have liked to have been able to use the pool right outside our balcony but the water was too cold , we did use the warm spa pool though , Only problem was dirty water coming out of the shower , only on the last day , which is why we did not complain about it .

Great location

Customer review rating 5.0/5

Hj Couples - Confirmed reviews ALL

Our apartment had private entrance into pool area, with all the comforts of home. Spacious with balcony. Undercover car park with excellent security. Well maintained gardens. Pleasure to stay.

well located...sensational pool

Customer review rating 4.5/5

Jamie Solo - Confirmed reviews ALL

I was happy with everything, only some of the gym equipment was old and out of date.

Great location

TripAdvisor rating 4.0/5

Paul d TripAdvisor review

Hotel was great, check in and out was easy, staff were very helpful. We wished we stayed in one of the rooms off the pool. It is in a great position with lots of shops around. We will definitely be back.

Dear Paul d, We very much appreciate your comments regarding your stay at the BreakFree Alexandra Beach Resort It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Liz

Fantastic resort

TripAdvisor rating 5.0/5

unone TripAdvisor review

Stayed in a studio room but was well equipped with everything you could possibly need. Pools, both heated and normal, spas, waterways, water everywhere, truly beautiful. Directly across from the beach and Surf Club, fabulous location. Would not hesitate in staying again, very high standard for an older style resort, but highly recommend. Spotlessly clean and location to die for.

Very pleasant stay

TripAdvisor rating 5.0/5

GinPhil TripAdvisor review

Stayed two nights at the weekend. Lovely resort designed around a large lagoon swimming pool. Our room overlooked the pool and had all the facilities that we could require. Comfortable and a great nights sleep. Quiet nights for a weekend. Close to beach and eateries. Very good.

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