Mantra Aqueous Port Douglas 4 stars

Customer review rating 4.6/5 831 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

+ 6 Services

Hotel extras

  • Location close to shops, restaurants & beach

  • 4 large swimming pools

  • Complimentary BBQs and common area

  • Spacious self contained apartments for long stays

  • Free carparking

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet AccessPaying
  • Parking
  • Air conditioned
  • CAIRNS AIRPORTPaying
Leisure and activities
  • Outdoor unheated pool
Business services
  • Copy/print service availablePaying

Hotel location

Mantra Aqueous Port Douglas

3 Davidson Street
4877
port douglas
australia

Tel: +611300092872

Fax: (+61)7/40990001

Check-in from 14h00

Check out up to 10h00

  • By plane

    CAIRNS AIRPORT At 70km / 43.5 miles - Shuttle paying

GPS :-16.485091, 145.466119

Our accommodation(s)

Mantra Aqueous on Port offers the choice of well-appointed Hotel Spa Rooms along with self-contained 1 Bedroom Apartments and 2 Bedroom Dual Key Apartments all with private balconies and spas, air-conditioning and ceiling fans, wireless internet access, cable TV, along with tea and coffee making facilities. For a little added luxury, book a 'Swim Out' room or apartment for your very own swim-out pool deck providing direct pool access. Lift access is available to all floors.

Spa Room

  • Max. number of persons: 2
  • Area: From 32 / 344 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Spa Swim Out Room

  • Max. number of persons: 2
  • Area: From 32 / 344 sq ft
  • Views: Pool side *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone
Rooms

Our guest reviews for
Mantra Aqueous Port Douglas

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

831 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,505 reviews

Quality accommodation in a great location

Customer review rating 4.6/5

Luiza I. Couples - 27/10/2020 Confirmed reviews ALL

Comfortable bedding, clean appartments, large pools, friendly service

Dear Luiza, Thank you for taking the time to provide feedback on your recent stay at Mantra Aqueous Port Douglas. Wonderful to hear you had a good experience and liked the apartment and pools. That's fantastic - do hope you can join us again soon! Thank you for the very positive feedback. Kind regards Jacquie

Well located and staff were very lovely! Had everything you needed

Customer review rating 4.6/5

Matt Couples - 26/10/2020 Confirmed reviews ALL

Lovely, warm, and welcoming staff! Apartment had everything you need and a spa on the balcony was perfect! So close to shops and restaurants, and also a short walk to the beach. Great value for money!

Dear Matt, Thank you for taking the time to provide feedback on your recent stay at Mantra Aqueous Port Douglas. Wonderful to hear you found our team warm and welcoming!! That is what we strive for so thank you for the very positive feedback. Thank you again for sharing your experience. We look forward to welcoming you back again soon! Kind regards Jacquie

Perfect Location!

Customer review rating 4.6/5

Madison Couples - 26/10/2020 Confirmed reviews ALL

Great central location, clean facilities, great pools

Dear Madison, Thank you for taking the time to provide feedback on your recent stay at Mantra Aqueous Port Douglas. It is always a pleasure to receive positive feedback. I will share your comments with our team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to welcoming you back again soon! Kind regards Jacquie

Good stay

Customer review rating 4.6/5

Sharon B. Couples - 26/10/2020 Confirmed reviews ALL

Had some teething problems that staff addressed,

Dear Sharon, Thank you for taking the time to provide feedback on your recent stay at Mantra Aqueous Port Douglas. It was lovely to meet you both and I'm so sorry you struck all those issues in quick succession! Yes we fixed most of them but we look forward to welcoming you back again to show you a stay at Aqueous can be smooth sailing from start to finish! Thank you again for sharing your experience. Look forward to seeing you again Best wishes Jacquie

Wonderful stay

Customer review rating 4.6/5

Anonymous Couples - 26/10/2020 Confirmed reviews ALL

Mantra Aqueous is well located, we were able to walk to the beach as well as the Main Street where there are many restaurants and a grocery store. The hotel was really well maintained and clean. And the staff are also very friendly.

Dear Jorja, Thank you for taking the time to provide feedback on your recent stay at Mantra Aqueous Port Douglas. Lovely to hear you found the hotel clean and staff friendly. Thank you again for sharing your experience. Do hope you can join us again soon. Warm regards, Jacquie

Great location

Customer review rating 4.6/5

Cheryl Couples - 26/10/2020 Confirmed reviews ALL

If you stay here, don’t get a room on the northern side of the building. After 1 night we asked to be moved to the other side because of the noise from the air conditioning units from the businesses on the Main Street, plus also at about 10.45 they empty all the bottles into the dumpster. Also there is a car park below for the businesses which gets noisey late at night. After moving to the other side, the problem was solved and we enjoyed a full nights sleep each night without the noise.

Dear Cheryl, Thank you for taking the time to provide feedback on your recent stay at Mantra Aqueous Port Douglas. Great to hear we resolved your noise issue and you were able to get a good night's rest! I'm sure you'll appreciate that being so close to the cafes and restaurants can have its drawbacks from time to time. But delighted that overall you had a good stay. Thank you again for sharing your experience. We look forward to welcoming you back again soon! Kind regards Jacquie

A very convenient location

Customer review rating 4.6/5

Paul H. Couples - 25/10/2020 Confirmed reviews ALL

The suite was comfortable, clean and well provisioned for a week's stay. The location is excellent, being within walking distance of the bars, cafes and shops of Port Douglas and the beach.

Dear Paul, Thank you for taking the time to provide feedback on your recent stay at Mantra Aqueous Port Douglas. Wonderful to hear you had an enjoyable stay and found the hotel conveniently located and clean! Thank you again for sharing your experience. We look forward to welcoming you back again soon! Kind regards Jacquie

Great stay

Customer review rating 4.6/5

Andrew M. Couples - 25/10/2020 Confirmed reviews ALL

Swim up rooms awesome

Dear Andrew, Thank you for taking the time to provide feedback on your recent stay at Mantra Aqueous Port Douglas. It is always a pleasure to receive positive feedback. I will share your comments with our team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to welcoming you back again soon! Kind regards Jacquie

Friendly helpful staff

Customer review rating 4.6/5

Carmen Y. Solo - 24/10/2020 Confirmed reviews ALL

Staff suggested and organised my reef trip. No hassels, made my stay very enjoyable. Thank you

Dear Carmen, Thank you for taking the time to provide feedback on your recent stay at Mantra Aqueous Port Douglas. It is always a pleasure to receive positive feedback. I will share your comments with our team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to welcoming you back again soon! Kind regards Jacquie

Fantastic location

Customer review rating 4.6/5

Vanessa Couples - 23/10/2020 Confirmed reviews ALL

2 nights with our own pool access along with spa. Loved everything about it. Free pool towel use in our room. Everything you need

Dear Vanessa, Thank you for taking the time to provide feedback on your recent stay at Mantra Aqueous Port Douglas. It is always a pleasure to receive positive feedback. I will share your comments with our team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to welcoming you back again soon! Kind regards Jacquie

Excellent location, friendly staff

Customer review rating 4.6/5

Dani Couples - 22/10/2020 Confirmed reviews ALL

This is my second stay at Mantra Aqueous. Great value for money, excellent location and super clean. The staff were very friendly. I visited about 8 years ago and its still the same.

Dear Dani, Thank you for taking the time to provide feedback on your recent stay at Mantra Aqueous Port Douglas. It is always a pleasure to receive positive feedback. I will share your comments with our team as we strive to continuously improve the quality of our services. Look forward to welcoming you back again soon! Kind regards Jacquie

Great stay!

Customer review rating 4.6/5

Pauline Couples - 21/10/2020 Confirmed reviews ALL

Great location, fabulous staff. Fantastic pools. Impeccably clean. Would definitely stay again, loved it!

Dear Pauline, Thank you for taking a few moments to provide feedback on your recent stay at Mantra Aqueous Port Douglas. It is always a pleasure to receive positive feedback. Thank you so much for the positive comments especially around the cleaning - I will let the team know. Do hope you can join us again soon! Kind regards Jacquie

Ideal Location

Customer review rating 4.6/5

Joanne Couples - 20/10/2020 Confirmed reviews ALL

Rooms were clean - location was ideal, suited out stay great. Furniture a bit dated and no screens on windows.

Dear Joanne, Thank you for taking the time to provide feedback on your recent stay at Mantra Aqueous Port Douglas. Appreciate the feedback on the air-con dust and screens on windows - the latter is up to the individual owners of the units but it would certainly improve guest satisfaction I think. And noted on the Guest WiFi speed. Great to hear you found the rooms generally clean and the location convenient. Thank you again for sharing your experience. We look forward to welcoming you back again soon! Kind regards Jacquie

Disappointing experience with room

Customer review rating 4.6/5

Jon K. Couples - 20/10/2020 Confirmed reviews ALL

Please see section ‘ did you experience problems during your stay’

Dear Jon, Thank you for taking the time to tell us about your experience at the Mantra Aqueous Port Douglas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I spoke to our Receptionist about your issue with the room and she was very apologetic- she thought she had a room available for you but it had already been booked online by another party - sometimes it takes up to an hour for a booking to drop in to our system. She did her absolute best to find another of the larger room but it just wasn't available. So my apologies for the changing information you received, but that is how it occured. We had already upgraded you from the room type you had booked online in recognition of the special birthday and were totally prepared to do a second upgrade - but the larger room type simply wasn't available in the end. Again my apologies for the confusion. We do recommend guests book direct with the hotel so we can talk you through the size and facilities in each room to best suit your needs. Thank you for sharing your feedback again. Hope you will consider staying with us again - call us and we will get you booked into a lovely One Bedroom Apartment. Warm regards, Jacquie

Good location, central to everything

Customer review rating 4.6/5

Fiona G. Couples - 18/10/2020 Confirmed reviews ALL

30th wedding anniversary, always wanted to stay on Port Douglas. Clean accommodation & friendly staff.

Dear Fiona, Thank you for taking the time to provide feedback on your recent stay at Mantra Aqueous Port Douglas. It is always a pleasure to receive positive feedback. I will share your comments with our team as we strive to continuously improve the quality of our services. Do hope you had a wonderful 30th Wedding Anniversary in Port Douglas and you can return soon for another holiday! Kind regards Jacquie
Customer review rating 4.6/5

Steve Couples - 17/10/2020 Confirmed reviews ALL

Great place and location just a bit noisey

Dear Steven, Appreciate you taking the time to provide feedback on your recent stay at Mantra Aqueous Port Douglas. It is always a pleasure to receive positive feedback. I will share your comments with our team as we strive to continuously improve the quality of our services - noted on the loud slamming doors, thank you! Thank you again for sharing your experience. We look forward to welcoming you back again soon! Kind regards Jacquie

Good stay

Customer review rating 4.6/5

Jack H. Couples - 17/10/2020 Confirmed reviews ALL

Tidy well presented rooms. Friendly staff. After hours check in was no problem.

Dear Jack, Thank you for taking the time to provide feedback on your recent stay at Mantra Aqueous Port Douglas. It is always a pleasure to receive positive feedback. I will share your comments with our team as we strive to continuously improve the quality of our services. Great to hear the after-house check-in was smooth. Thank you again for sharing your experience. We look forward to welcoming you back again soon! Kind regards Jacquie

Good stay

Customer review rating 4.6/5

Judy Couples - 16/10/2020 Confirmed reviews ALL

great location, unit well equipped with everything in working order. Pool was lovely , spa on our own deck was bliss!!

Dear Judy, Thank you for taking the time to provide feedback on your recent stay at Mantra Aqueous Port Douglas. It is always a pleasure to receive positive feedback. I will share your comments with our team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to welcoming you back again soon! Kind regards Jacquie

Great location

Customer review rating 4.6/5

Debbie Couples - 15/10/2020 Confirmed reviews ALL

Great facilities

Dear Debbie, Thank you for taking the time to provide feedback on your recent stay at Mantra Aqueous Port Douglas. It is always a pleasure to receive positive feedback. I will share your comments with our team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to welcoming you back again soon! Kind regards Jacquie

Well located

Customer review rating 4.6/5

Jenny Couples - 14/10/2020 Confirmed reviews ALL

We found our ground floor one bedroom apartment very spacious and easy to live in. Everything was very clean.

Dear Jenny and John, Thank you for taking the time to provide feedback on your recent stay at Mantra Aqueous Port Douglas. It is always a pleasure to receive positive feedback. I will share your comments with our team as we strive to continuously improve the quality of our services. Do hope you can join us again soon! Kind regards Jacquie

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