BreakFree Beachpoint Surfers Paradise

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BreakFree Beachpoint Surfers Paradise

Customer review rating (ALL Rating) 4.5/5 340 reviews

ALLSAFE approved hotel

BreakFree Beachpoint Surfers Paradise
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Description

Hotel extras

  • Feel reassured with access to AXA medical teleconsultation free of charge

  • 30 minute shuttle to theme parks

  • Spacious self-contained apartments

  • Tram station around the corner

  • 5 minutes walk to restaurants and nightclubs

Our accommodation(s)

Only a 10 minute walk from all the action of Cavill Avenue and central Surfers Paradise, BreakFree Beachpoint allows you to experience the best of the Gold Coast. Offering fully self-contained 1 and 2 Bedroom Apartments with spacious balcony, fully equipped kitchen, FOXTEL cable television and laundry facilities. Ideal for families and couples looking for great value in a prime location.

Hotel location

BreakFree Beachpoint Surfers Paradise

Cnr Staghorn Avenue And The, Esplanade
4217 SURFERS PARADISE
Australia

Tel: +61 1300 092 878

Fax: +61 7 5592 2881

  • By plane

    GOLD COAST AIRPORT At 25km / 15 miles - Shuttle paying

GPS:-27.995534, 153.430135

Hotel services

Check-in from - Check out up to

In summary
On site
  • Shuttle
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi

Our guest reviews for
BreakFree Beachpoint Surfers Paradise

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  340 reviews

TripAdvisor Rating  4.0/5  420 reviews

Certificate of excellence 2022

Enjoyable stay on the Gold Coast, lovely apartment, but a few things to keep in mind before booking.

Customer review rating 4.0/5

Ben Couples - Confirmed reviews ALL

Enjoyed: Enormous 2 bedroom, 2 bathroom apartment on level 2 (apt. 2B for reference) overlooking a patrolled beach, the location was overall excellent. A mix of renovated (bathrooms, kitchen and tiled flooring) and more original fittings and furnishings it was quite comfortable and fairly clean. Room serviced half way through out 8 night stay. The orientation of this apartment meant waking up we got to see the sunrise over the ocean and it was good for people watching with a view to the intersection of Staghorn and Esplanade. The grounds and common areas were also very clean and well maintained, with an indoor and outdoor pool, grassy area, tennis court and sauna. Very impressed by how well kept the common areas were. Convenient short walk into the main centre of Surfer's Paradise but far enough away to avoid most of the late night party noise. We stayed at the Breakfree Peninsula this time last year and I think we overall preferred that one because it has lift access to the entire carpark, it's got a pretty well equipped gym and it's quieter. Considerations: here are two levels to the basement carpark and unfortunately if you secure apartment 2B your space will be right at the end on the lower level that doesn't have any lift access. You must traverse a fire stair case or as we ended up doing, walking up and down the car ramp, to get to the upper basement carpark to access the lifts. For luggage it was a pain because there is no temporary parking on the upper level you can use to unload and load the car with luggage. Quite badly designed in that respect, especially if you were disabled, so I suggest checking with Breakfree before booking your apartment to establish the parking situation. In addition, there is quite a bit of traffic noise but you get used to it and also note the peak hour traffic 5-7pm weekdays. Suggest avoid returning to your apartment around this time by car - it's practically gridlock.

Dear Ben, Thank you for your 4 Star Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return. Kind Regards Nicki Blackley

Well located

Customer review rating 5.0/5

Kim A. D. Families - Confirmed reviews ALL

Stayed a number of times with you. Always happy with our stay

Great location, excellent service

Customer review rating 4.5/5

Tom Families - Confirmed reviews ALL

Great location, excellent service, comfortable room and beds

Dear Tom R., We very much appreciate your comments regarding your stay at the BreakFree Beachpoint Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicki Blackley

Good location, confusion on booking

Customer review rating 0.5/5

Anonymous Families - Confirmed reviews ALL

I booked an oceanview 2 bedroom apartment, but was provided with an apartment in the rear of the property. The noise from the rubbish trucks every morning and the people above us playing loud music until late and having raucous discussions late into the night made for very poor sleep. The decor was dated, poor quality and the couch was falling apart - very uncomfortable. The staff were friendly and professional and appeared to do what they could to rectify the situation, which wasn't much as all properties were fully booked.

Dear Teresa B., Thank you for taking the time to tell us about your experience at the BreakFree Beachpoint Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nicki Blackley

Well located

Customer review rating 4.5/5

Rachael M. Families - Confirmed reviews ALL

Great customer service. Very friendly and helpful.

Dear RACHAEL M., We very much appreciate your comments regarding your stay at the BreakFree Beachpoint Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicki Blackley

Well located, great staff, great facilities.

Customer review rating 5.0/5

Gavin Families - Confirmed reviews ALL

We had a wonderful time with our stay it was spacious and comfortable. The amenities were great

On point at the point

Customer review rating 4.5/5

John D. Families - Confirmed reviews ALL

Very good friendly staff loved staying there only have 2 little things to make it a better stay 1 is the elevators were not working properly the lady at the front desk told me it was because of the wind and the frying pan in our room was not good

Great family holiday

Customer review rating 5.0/5

As Families - Confirmed reviews ALL

Friendly staff, good facilities. Clean and comfortable apartment

Good location

Customer review rating 4.0/5

Nichole H. Families - Confirmed reviews ALL

Was a nice hotel, good location for beach and amenities. Parts of hotel are a bit dated. Apartment had good facilities. Couches are very dated and not comfortable. Beds are also not comfortable and have caused back issues. Overall a good experience but would likely not go back to this hotel.

Great location

Customer review rating 5.0/5

Michelle O. Families - Confirmed reviews ALL

The two bedroom apartment we stayed in was so spacious and had everything we needed. The location was fantastic

Dear Michelle O., We very much appreciate your comments regarding your stay at the BreakFree Beachpoint Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicki Blackley

Good Location Poorly Equipped andMaintained

Customer review rating 2.0/5

Anonymous Families - Confirmed reviews ALL

The hotel is in a great location. The price is reasonable and I accept that is part of the reason the hotel presents poorly. The room I stayed in was a classic example of an old building with some superficial cosmestics but no real money spent on maintenance or improvements. The bedrooms (two) were not air-conditioned. The ceiling fans barely worked. The toilets flushed poorly, taps leaked. The sliding door was falling apart and general up-keep was lacking.

Dear Ken M., Thank you for taking the time to tell us about your experience at the BreakFree Beachpoint Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nicki Blackley

Well located, friendly staff

Customer review rating 4.0/5

Jess Friends - Confirmed reviews ALL

Nice room, beautiful view of the beach, friendly staff.

Dear Jessica B., We very much appreciate your comments regarding your stay at the BreakFree Beachpoint Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicki Blackley

Well located, all amenities available

Customer review rating 4.0/5

Sarah Families - Confirmed reviews ALL

Great stay, helpful staff the only criticism is the WIFI was terrible!

Dear Sarah, Thank you for your 4 Star Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return. Kind Regards Nicki Blackley

Excellent beach front apartment stay

TripAdvisor rating 5.0/5

CJMc63 TripAdvisor review

This was a return visit to Breakfree Beachpiont and we enjoyed our stay immensely. The apartment was on the corner of the building and had great ocean and beach views both ways. The 2 bedroom 2 bathroom apartment was huge with everything you could want for a great holiday. 10A had both aircon and fans in the bedrooms with air-conditioning in living area. Didn't have to use them that much as you could open the windows and doors and get beautiful sea breezes. Lifeguard flagged area straight across the road was super convenient. There was also supermarkets and restaurants in walking distance and light rail station right outside the back entrance. Secure Carparking was free and right under the building. The property has 2 pools one inside heated and a lovely outdoor pool with great BBQ facilities. There is also a tennis court. All in all an excellent property with everything you need in a great location. I have already booked another longer stay next year.

Excellent

TripAdvisor rating 5.0/5

The-EastWest-Express TripAdvisor review

This property has an excellent location, not in the heart of surfers Paradise yet less than five minutes walk to it. I stayed in a two bedroom unit which was very spacious, comfortable, clean and overlooking number 36 lifeguard station right on the beach. Nicki the manager and all her staff were very pleasant and helpful and there was no problem with parking or the lift. The grounds were immaculate and the two pools, spa and sauna very well looked after. As a platinum member of Accor I was highly impressed that even at a BreakFree property there was two bottles of beer left in the fridge for me and a little chocolate. These small tokens and gestures and upgrades very much keeps me coming back and staying loyal to Accor. I would also briefly note that with many old properties on the Gold Coast and even some newer ones, double glazed windows and sliding doors would go along way to blocking out the considerable foot and traffic noise; or the simpler and cheaper upgrade would be a good air conditioning unit in the bedroom. I can thoroughly recommend the two bedroom units at this property.

We very much appreciate your comments regarding your stay at the BreakFree Beachpoint Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicki Blackley

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