Hotel - Mantra City Central Melbourne
Mantra Hotel Mantra Hotel

Mantra City Central Melbourne

4.1/5 1,091 reviews
  • The hotel has wifi WIFI/Internet Access
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 10h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • WIFI in the communal areas (Paying)
    • WIFI in your room (Paying)
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • MELBOURNE INT AIRPORT
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Laundromat (Paying)

Leisure and activities

  • Babysitting on request

Business services

  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Mantra City Central is full of heritage charm, which echoes Melbourne's history and culture. Contemporary and stylish with original character features, the hotel offers a boutique feel with modern furnishings that complement the building's history.Accommodation is spacious and self-contained, with a choice of 1 Bedroom Apartments and 2 Bedroom Loft Apartments.

  • 61 rooms
  • 100% non-smoking hotel
  • Baby bed
    • Air conditioning
    • Remote control TV
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • WIFI in your room
    • Direct dial telephone
    • Baby bed
    • Microwave in room
    • Coffee/tea making facilities
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings
4.1/5 ALL Rating 1,091 reviews

Our guest reviews for
Mantra City Central Melbourne

100% genuine reviews from our guests

Find out more
Nick Couples - 12/02/2020 Confirmed reviews ALL
« Location Good - Rest Not So Good »

- Room was not the cleanest - Was not advised that our room wouldn't be clean. Asked for clean towels and was delivered hand towels....... Then asked for them to be dropped in our room while we were out. Came back to nothing. Next day had to ask again. - Came home one night and our cards had been cancelled and had to grab more cards from the safe.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nick, Thank you for taking the time to tell us about your experience with us at Mantra City Central. I'm sorry to hear of the issues that you encountered during your stay us with us and I can see that let we you down by dropping the ball on several occasions during the stay. I will definitely be addressing your feedback with the team. On a lighter note, I'm glad to hear that you enjoyed our central location, we are very lucky to be in such a prime location in the heart of the CBD. I hope we have the opportunity to welcome you back in the near future. Sincerely, Maria Seroukas

Peter Solo - 11/02/2020 Confirmed reviews ALL
« Central location »

Great service, close to everything, nice and clean.

Carmel Friends - 11/02/2020 Confirmed reviews ALL
« "Disappointed", not a Mantra standard property »

I was extremely disappointed with the standard of our room. I have stayed in many Mantra properties and this one certainly needs an update. The 2 bedroom, rooftop apartment was tiny, worn, and not described accurately. The stairs to the bedrooms were steep and narrow and very difficult to drag suitcases up. The main bedroom was fine, but the 2nd bedroom advertised as a twin room was a single bed with a trundle with no room for anything else. The stairs to the rooftop also very steep and narrow, with old decking and worn furniture when you got there. The kitchen was adequate, but only 3 chairs to sit at the table. The sofa was a disgrace, ripped, worn and very uncomfortable. However, the staff were very friendly and helpful, and the hotel is certainly well situated . It could be such a lovely place to stay. I spoke to the General Manager while there, and have emailed her directly, but have received no response. I am a longstanding Accor member, and was actually quite embarrassed to take my friends there.

Andrew P. Business - 11/02/2020 Confirmed reviews ALL
« Great location, hot water would be nice »

I really liked the room and location - felt much more local than other generic hotel rooms. The only down, which is significant is my shower had little water pressure and at best luke warm water.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrew, Thank you for taking the time to tell us about your experience at the Mantra City Central. I'm sorry to hear that the shower in your room had little pressure and luke warm water. I can confirm that I have immediately addressed your feedback with our Maintenance Department who will investigate to ensure there is no underlying issue. I'm also delighted to hear that you enjoyed the room, I would say our rooms are quite unique in style and adds a charm to being a Heritage Listed Building, we are also very lucky to be in such a prime location right in the heart of the CBD. I hope we have the pleasure of welcoming you back in the near future. Sincerely, Maria Seroukas

Salmana Couples - 11/02/2020 Confirmed reviews ALL
« Very good location - Apartment was a good size. »

We had a short holiday in Mebourne so the location was amazing. Right in the centre of the city. We walked everywhere. The only downside was the level of noise at night when we wanted to go to sleep.

Maree Families - 10/02/2020 Confirmed reviews ALL
« Great location »

Helpful and pleasant staff

Abby C. Friends - 10/02/2020 Confirmed reviews ALL
« Great location, beautiful loft »

Loved having a balcony it made al the difference and the comfiest bed was what we needed after our late night flight here!

Jon Couples - 10/02/2020 Confirmed reviews ALL
« Good central location »

Pretty good rooms clean and tidy

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jonathan, We very much appreciate your comments regarding your stay at the Mantra City Central Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Campbell Bourke Assistant Manager

Jo D. Families - 10/02/2020 Confirmed reviews ALL
« Fantastic location »

Great location and very friendly staff.

D M. Solo - 10/02/2020 Confirmed reviews ALL
« Best location in Melbourne »

Very good, however the bathrooms leave a lot to be desired, showers are scary and dangerous.

Diana K. Business - 09/02/2020 Confirmed reviews ALL
« Fantastic location »

Extremely helpful staff, room exceeded expectations, close to shops and transport..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Diana, We very much appreciate your comments regarding your stay at the Mantra City Central Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Campbell Bourke Assistant Manager

Amy Solo - 08/02/2020 Confirmed reviews ALL
« Great stay! »

I stayed for a week, staff were lovely and room very clean. In a great location!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Amy, We very much appreciate your comments regarding your stay at the Mantra City Central Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Campbell Bourke Assistant Manager

Andri S. S. Families - 08/02/2020 Confirmed reviews ALL
« Nice Hotel »

Well located, clean enough, dast checkin and checkout, good job

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andri, We very much appreciate your comments regarding your stay at the Mantra City Central Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Campbell Bourke

Anonymous Families - 06/02/2020 Confirmed reviews ALL
« Perfect location »

First time in Melbourne could not have picked a better spot to stay central to everything

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carol, We very much appreciate your comments regarding your stay at the Mantra City Central Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Campbell Bourke Assistant Manager

Greg Families - 06/02/2020 Confirmed reviews ALL
« Gr8 Location, Gr8 Staff »

Enjoyable stay, close to Gr8 food & retail shops

Our hotel has responded to the review
Our hotel has responded to the review

Dear Greg, We very much appreciate your comments regarding your stay at the Mantra City Central Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I will be sure to track down the team member that checked you in and pass on your praise! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Campbell Bourke Assistant Manager

Anonymous Couples - 05/02/2020 Confirmed reviews ALL
« Good stay »

Great location, excellent cooling and heating, very clean and comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Roslyn, We very much appreciate your comments regarding your stay at the Mantra City Central Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Campbell Bourke Assistant Manager

Anonymous Families - 05/02/2020 Confirmed reviews ALL
« Room was dirty »

There was a clump of hair in the pillow case which was not ours, hair left behind the bathroom door and seafood left in the rubbish bin

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maria, Thank you for taking the time to leave your feedback. Firstly, I would like to sincerely apologise for your experience with us and I've very disappointed to hear of the several housekeeping issues that your encountered during your stay. I believe we have already made direct contact with you to further discuss your experience however if there's anything else we can could for you please don't hesitate to contact us. Maria, again please accept my sincere apologies and I look forward to welcoming you back in the near future! Sincerely, Maria Seroukas

Robyn Solo - 05/02/2020 Confirmed reviews ALL
« Good location clean and great staff »

Comfortable and very clean very central location though a bit noisy. Front desk staff were great lots of help and info.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robyn, We very much appreciate your comments regarding your stay at the Mantra City Central Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Campbell Bourke Assistant Manager

Melinds Families - 05/02/2020 Confirmed reviews ALL
« Great central cbd location »

Lovely accomodation, lifts to floor, friendly checkin staff, we had requested early checkin which was arranged easily Very central and next door to DJs emporium Shopping mall & Myer

Our hotel has responded to the review
Our hotel has responded to the review

Dear Melinda, We very much appreciate your comments regarding your stay at the Mantra City Central Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Campbell Bourke Assistant Manager

Anonymous Business - 05/02/2020 Confirmed reviews ALL
« Friendly staff and well located »

Two night stay. Clean room, well appointed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Luke, We very much appreciate your comments regarding your stay at the Mantra City Central Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Campbell Bourke Assistant Manager

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