Mantra Heritage Port Douglas 4 stars

Customer review rating 4.2/5 438 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Mantra Heritage Port Douglas
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+ 7 Services

Hotel extras

  • Located in centre of Town

  • Complimentry BBQs and common area

  • Spacious self-contained apartments

  • Outdoor Pool and Spa

  • Close to restaraunts and bars

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet AccessPaying
  • Private indoor parking
  • 100% non-smoking hotel
  • Air conditioned
  • CAIRNS AIRPORTPaying
Leisure and activities
  • Outdoor unheated pool
Business services
  • Copy/print service availablePaying
Information message

Hotel location

Mantra Heritage Port Douglas

16 Warner Street
4877
port douglas
australia

Tel: +611300092872

Fax: (+61)7/40842333

Check-in from 14h00

Check out up to 10h00

  • By plane

    CAIRNS AIRPORT At 65km / 40 miles - Shuttle paying

GPS :-16.482759, 145.462916

Our accommodation(s)

This ideal holiday accommodation located in the centre of Port Douglas offers direct access to Macrossan Street and is walking distance to Marlin Marina. Each of the stylish Hotel Rooms, 1 and 2 Bedroom Suites at Mantra Heritage include air conditioning, ceiling fans, internet access (charges apply) and cable TV, perfect for a tropical family holiday or couple's romantic getaway.

Hotel Room

  • Max. number of persons: 2
  • Area: From 42 / 452 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone
Room

Our guest reviews for
Mantra Heritage Port Douglas

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

438 reviews

ROOMS GREAT AND STAFF WERE EXELLENT

Customer review rating 4.2/5

Russell W. Business - 30/11/2020 Confirmed reviews ALL

WHEN WORKING AWAY FROM OUR BASE IN CAIRNS OUR COMPANY STAYS AT THE MANTRA IN PORT DOUGLAS AS THE ROOMS ARE ALWAYS SPOTLESSLY CLEAN AND STAFF ARE ALWAYS WILLING TO HELP WITH ANY THING, ALSO THE LOCATION IS PRIME CLOSE TO PUBS AND SHOPPING CENTRE

Dear Russell Thank you for your 5 Star Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return. Kind Regards, Brad C. and Team

very central location

Customer review rating 4.2/5

Anonymous Couples - 26/11/2020 Confirmed reviews ALL

Nice place, very central to Port Douglas. Clean room, friendly staff.

Dear Graham, Thank you for your Review! We are glad that you enjoyed your stay, our convenient location and that the staff were friendly. We appreciate your business and look forward to your return. Sincerely, Brad C. and Team

best location, amazing room and pool

Customer review rating 4.2/5

Jonathan Couples - 26/11/2020 Confirmed reviews ALL

very well priced for such of a great resort right in middle of town, but still wake up and hear the birds. pool amazing. cairns local - can't wait to return.

Dear Jonathan, Thank you for taking the time to review your recent stay at Mantra Heritage - your feedback is both valued and appreciated. We are glad that you enjoyed your stay at the hotel and we hope to welcome you back to Port Douglas and Mantra Heritage in the near future. Sincerely, Brad C. and Team

It was great stay after the room change

Customer review rating 4.2/5

Anonymous Families - 23/11/2020 Confirmed reviews ALL

The stay was pleasant except the initial room was dark and damp. The rooms were setup and cleaned for couples not a family as per the booking.

Dear Dion, Thank you for taking the time to review your recent stay at Mantra Heritage - your feedback is both valued and appreciated. We are glad that you enjoyed your stay at the hotel, once we got you into the appropriate room, and we hope to welcome you back to Port Douglas and Mantra Heritage in the near future. Sincerely, Brad C. and Team

Well located

Customer review rating 4.2/5

Anonymous Couples - 23/11/2020 Confirmed reviews ALL

Gorgeous hotel, nice clean rooms, very friendly helpful staff. The only issue we had is with one of the lights in the bedroom, it would not turn off no matter what we tried! Rang reception around 10pm to get help for it, but there was no answer.

Dear Maddy, Thank you for taking the time to review your recent stay at Mantra Heritage - your feedback is both valued and appreciated. We are glad that you enjoyed your stay at the hotel and we hope to welcome you back to Port Douglas and Mantra Heritage in the near future. Sincerely, Brad C. and Team

Seriously lovely resort

Customer review rating 4.2/5

Mark Couples - 21/11/2020 Confirmed reviews ALL

The location is terrific with easy access to Port Douglas main shopping street. Apartment was super clean and very airy. Air conditioning was superior. Apartment was well fitted out and freshly painted.

Dear Mark, Thank you for taking the time to review your recent stay at Mantra Heritage - your feedback is both valued and appreciated. Happy to see you return again. We are glad that you enjoyed your stay at the hotel and we hope to welcome you back to Port Douglas and Mantra Heritage in the near future. Sincerely, Brad C. and Team

Well located

Customer review rating 4.2/5

Tracey Couples - 21/11/2020 Confirmed reviews ALL

Friendly and welcoming staff. Walking distance to restaurants, shops and wharf. Nice pool area

Dear Tracey, Thank you for taking the time to review your recent stay at Mantra Heritage - your feedback is both valued and appreciated. Apologies for the late reply. We are glad that you enjoyed your stay at the hotel and we hope to welcome you back to Port Douglas and Mantra Heritage in the near future. Sincerely, Brad C. and Team

Well located

Customer review rating 4.2/5

Brett Couples - 16/11/2020 Confirmed reviews ALL

Everything went well, resort is well maintained and right in town

Dear Brett, Thank you for your review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return. Kind Regards, Brad C. and Team

Location and pool amazing

Customer review rating 4.2/5

Jacinda P. Solo - 12/11/2020 Confirmed reviews ALL

Clean rooms albeit a bit tired. Really quiet pool and great access. Good facilities, amazing location and great friendly service. Very good value for money

Dear Jacinta, Thank you for your 5 Star Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return. I have replied via your Trip Advisor review, but also wanted to reply via our direct channel. Sincerely, Brad

Great location, Ground floor - step outside to pool

Customer review rating 4.2/5

Sam S. Friends - 10/11/2020 Confirmed reviews ALL

Amazing. Quiet considering location.

Dear Sam, Thank you for your fantastic review! We are glad that you enjoyed your stay, the ground floor unit and our convenient location. We appreciate your business and look forward to your return to Mantra Heritage soon. Kind Regards, Brad C. and Team

Great Stay

Customer review rating 4.2/5

Kerri S. Couples - 31/10/2020 Confirmed reviews ALL

Thank you to Brad and the staff at Mantra What a great stay with a beautiful room and resort. I'll be back

Dear Kerri, Thank you for your 5 Star Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return. Look forward to welcoming you back! Sincerely, Brad C. and Team

Good position and good service

Customer review rating 4.2/5

Anonymous Couples - 29/10/2020 Confirmed reviews ALL

As on previous visits, we were very happy with everything at Mantra Heritage: location, cleanliness and staff. We had one upsetting noise incident where we felt very threatened, but it was well handled by the manager and no further issues.

Dear Tony, Thank you for taking the time to review your recent stay at Mantra Heritage - your feedback is both valued and appreciated. We are glad to read that you enjoyed the hotel and the great location. We hope to welcome you back to Port Douglas and Mantra Heritage in the near future. Sincerely, Brad C. and Team

Personable people

Customer review rating 4.2/5

Mark Couples - 27/10/2020 Confirmed reviews ALL

Port Douglas Mantra Heritage is staffed by personable people who make you feel welcome with a friendly and efficient manner. Its location could not be more convenient and its internal layout around heated double pools is first-class. Our one-bedroom apartment had everything we needed for an independent week (kitchen, laundry and undercover parking) and its three tables gave us plenty of room to spread out. Bathroom had been nicely re-done with a spa. Balconies front and back meant natural ventilation and little need for the air-conditioning. We've stayed a couple of times before and see little reason to change venue for our next get-away.

Dear Mark, Thank you for taking the time to review your recent stay at Mantra Heritage - your feedback is both valued and appreciated. We are glad to read that you enjoyed the hotel and the great location. We hope to welcome you back to Port Douglas and Mantra Heritage in the near future. Sincerely, Brad C. and Team

perfect location

Customer review rating 4.2/5

Rhyziel Couples - 27/10/2020 Confirmed reviews ALL

great, gave us early check in and everything was as it should of been.

Dear Rhys, Thank you for taking the time to review your recent stay at Mantra Heritage - your feedback is both valued and appreciated. We are glad to read that you enjoyed the hotel, the early check in and the great location. We hope to welcome you back to Port Douglas and Mantra Heritage in the near future. Sincerely, Brad C. and Team

Good location and well price

Customer review rating 4.2/5

Ryan Couples - 26/10/2020 Confirmed reviews ALL

Building is a little bit old. Had some ants going into the kitchen despite not using it and the bin was half full when we arrived. Apart from that, the location is great, price is reasonable, pool is great, reception/staff friendly and helpful, and the fresh towels is sufficient to get us by. Stairs up to room 1401 was a bit of a pain for 2x 20kg suitcases.

Dear Ryan, We very much appreciate your comments regarding your stay at Mantra Heritage Port Douglas. It is always a pleasure to receive positive feedback about the friendly staff. I will share your comments with our team. I am sure that the feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Brad C. and Team

Unclean room, overly expensive

Customer review rating 4.2/5

Morganne Couples - 26/10/2020 Confirmed reviews ALL

Room was out dated and dirty. Mould in the shower, gross marks and holes in the walls

Dear Morganne, Thank you for taking the time to tell us about your experience at the Mantra Heritage Port Douglas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Brad C. and Team

Love the location & pool

Customer review rating 4.2/5

Ally Families - 26/10/2020 Confirmed reviews ALL

Big rooms attached with swim up pool & helpful friendly staff

Dear Adele, Thank you for your 5 Star Review! We are glad that you enjoyed your stay the pool and our convenient location. We appreciate your business and look forward to your return. Regards, Brad C. and Team

Perfect location for our short stay

Customer review rating 4.2/5

Jan Couples - 23/10/2020 Confirmed reviews ALL

We really enjoyed the location of this hotel. We were only in Port Douglas for 3 night and wanted to be close to the restaurants and activities we were planning. This hotel ticked the boxes for this. The bed was comfortable and pool areas were great. Being an older hotel we weren't expecting things to be ultra modern but it could have been cleaner and could do with a new fridge. No chopping boards in the kitchen and no hairdryer, which to be fair is a pretty standard item these days. However those things didn't detract from a great experience so thanks again.

Dear Jan, Thank you for taking the time to review your recent stay at Mantra Heritage - your feedback is both valued and appreciated. We are glad to read that you enjoyed your stay at Mantra Heritage, including the pool and the great location. We hope to welcome you back to Port Douglas and Mantra Heritage in the near future. Sincerely, Brad C. and Team

Great location in Port Douglas

Customer review rating 4.2/5

Trish M. Friends - 19/10/2020 Confirmed reviews ALL

Loved the large one bedroom room, with large outdoor verandah and loads of room inside too. The pool was great, and the location meant the car went into the garage and stayed there.

Dear Trish, Thank you for taking the time to review your recent stay at Mantra Heritage - your feedback is both valued and appreciated. We are glad to read that you enjoyed your stay at the hotel. We hope to welcome you back to Port Douglas and Mantra Heritage in the near future. Sincerely, Brad C. and Team

Great location,friendly staff,very pleasant experience

Customer review rating 4.2/5

Bryan A. Families - 19/10/2020 Confirmed reviews ALL

Just fabulous

Dear Bryan, We very much appreciate your comments regarding your stay at the Mantra Heritage Port Douglas. It is always a pleasure to receive positive feedback. Great location, friendly staff, providing a very pleasant experience! I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Brad C. and Team

Our most recent 20 reviews

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