BreakFree Imperial Surf Surfers Paradise
BreakFree Imperial Surf Surfers Paradise
Customer review rating (ALL Rating)
4.4/5
490 reviews
ALLSAFE approved hotel

Description
Hotel extras
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Feel reassured with access to AXA medical teleconsultation free of charge
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Walking distance to Cavill Mall
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Spacious self-contained apartments with amazing ocean views.
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All major attractions pick up from hotel
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10 min tram ride to Pacific Fair, Dining Precint and Casino
Our accommodation(s)
With affordable absolute beachfront accommodation in the heart of Surfers Paradise, the spacious self-contained 1 and 2 Bedroom Apartments or Penthouses will ease you into holiday mode. Apartments include full kitchens, a laundry, large balconies and WiFi. Everything you need is at your fingertips with great dining and shopping just a stroll away, the beach across the road, an on-site tour desk, indoor and outdoor pools, tennis courts and a BBQ area for entertaining.
1 Bedroom Ocean
- Max. number of persons: 3
- Area: From 100 m² / 1076 sq ft
- Most of the accommodation: Balcony Note
- High speed internet
- Coffee/tea making facilities
- Satellite/cable colour TV
- Direct dial telephone
Hotel location
BreakFree Imperial Surf Surfers Paradise
80 The Esplanade
4217 SURFERS PARADISE
Australia
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By plane
GOLD COAST AIRPORT At 23km / 14.29 miles - Shuttle paying
GPS:-27.996665, 153.430021
Hotel services
Check-in from - Check out up to
- Shuttle
- Wi-Fi
Our guest reviews for
BreakFree Imperial Surf Surfers Paradise
100% genuine reviews from our guests
Find out moreCustomer review rating 2.0/5
Sunil D. Families - Confirmed reviews ALL
We stayed at Breakfree Imperial Surf for four nights on 27th April 2022. We booked an Ocean Deluxe apartment based on photos advertised on your website but the apartment wasn't anything like the photos displayed on your website Our main criteria was that it should be in front of the building facing ocean as shown in the photos but it was on the side. Ocean views are there but it is nothing like the expectations set. This is the second time I stayed in this building based on great experience last time. But this time I am so disappointed as photos on your website are misleading and fooled me into booking this one. I booked it through CBA corporate booking portal and there were other options available when I was booking. Just false advertising led us to book at your hotel. Hopefully, you'll update your website so other customers are not disappointed in the same way.
Dear SUNIL D., Thank you for taking the time to tell us about your experience at the BreakFree Imperial Surf Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. The ocean deluxe apartments are refurbished and are all in different positions. They are not all direct out the front, but they all do get ocean views. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nicki Blackley
Customer review rating 3.0/5
Jacinda Families - Confirmed reviews ALL
Amazing views. Sadly was very dirty even asked for it to be cleaned better when cleaners were there and was ignored. Oven was hit and miss and didn't really go well at all with no markings left on it making it hard to even make it go . Window in bedroom didn't shut properly Making it very drafty and noisy. Fan in bedroom wouldn't turn off and was constantly on really annoying. We stayed 14 days was cleaned on day 4 not mid stay like it should have been not that it was done well any how . If it wasn't for the Amazing view I would have been off to stay elsewhere.
Dear Jacinda Margaret Lorna T., Thank you for taking the time to tell us about your experience at the BreakFree Imperial Surf Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nicki Blackley
Customer review rating 4.0/5
Trish B. Families - Confirmed reviews ALL
View was amazing. Room was cleanish. Vents were filthy and return air flow on heater dangerously dusty. The window seals all need replacing as it sounds like a steam train whistle when everything is shut up. Great amenities and staff were helpful.
Dear Trish Thank you for your 4 Star Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return. Kind Regards Nicki Blackley
Customer review rating 4.5/5
Garry Couples - Confirmed reviews ALL
We came for the view and we weren’t disappointed! The sub-penthouse we stayed in was a little tired and needing re-furb but the apartment was very comfortable. Misty at reception was welcoming and friendly.
Dear GARRY P., We very much appreciate your comments regarding your stay at the BreakFree Imperial Surf Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicki Blackley
Customer review rating 5.0/5
Rhonda Couples - Confirmed reviews ALL
Beautiful room over looking the water. Always made feel very welcome, these guys go above and beyond to make your stay pleasant.
Dear Rhonda G., We very much appreciate your comments regarding your stay at the BreakFree Imperial Surf Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicki Blackley
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