Customer review rating (ALL Rating)
4.3/5
316 reviews
Mantra in the Village Port Douglas
Cnr Grant Street And Warner, Street
4877 PORT DOUGLAS
Australia
GPS:-16.483072, 145.463404
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Mantra in the Village hotel offers stylish hotel rooms and self-contained 1 and 2 bedroom apartments to suit singles, couples, families and groups. All rooms are equipped with modern conveniences including air conditioning, ceiling fans, WiFi (fees apply) TV with Foxtel and DVD.
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Take your earmuffs!
TripAdvisor rating 1.0/5
geoff_barker49 TripAdvisor review
Well located, brilliant stay
Customer review rating 5.0/5
Anonymous Families - Confirmed reviews ALL
Dear Jaq, We very much appreciate your comments regarding your stay at the Mantra in the Village Port Douglas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mantra in the Village Team
Great place for family holiday
Customer review rating 3.5/5
Anonymous Families - Confirmed reviews ALL
Dear Ian, Thank you for taking the time to tell us about your experience at the Mantra in the Village Port Douglas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I have passed your comments onto our housekeeping manager so the appropriate measures can be taken to address the problem and prevent future occurrence. We are happy to hear you enjoyed our convenient location and had a happy family holiday. We hope to welcome you back soon. Sincerely, Mantra Village Team
Great place for family holiday
TripAdvisor rating 4.0/5
ianbL554SH Families - TripAdvisor review
For a mantra hotel this was very poor
Customer review rating 1.5/5
Shawn M. Couples - Confirmed reviews ALL
Dear Shawn, Thank you for taking the time to tell us about your experience at the Mantra in the Village Port Douglas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mantra in the Village Team
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* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 7 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.
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