Mantra MacArthur Canberra

Customer review rating 4.3/5 1,379 reviews

ALLSAFE approved hotel

Mantra MacArthur Canberra
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+ 16 Services

Hotel extras

  • 3 km to Australian War Memorial

  • Close to Australian Institute of Sport

  • Close to GIO Stadium

  • Podilato Restaurant with award winning chef

  • Newest hotel in Canberra

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
  • Boutique GourmandePaying
  • Concierge
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 1 Bar(s)
Leisure and activities
  • Fitness centre
Business services
  • 6 Meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
Information message

Hotel location

Mantra MacArthur Canberra

219 Northbourne Avenue
2612 turner
australia

Tel: +611300092872

Fax: (+61)2/61129299

Check-in from 14h00

Check out up to 10h00

  • By plane

    CANBERRA INTERNATIONAL AIRPORT At 8km / 5 miles

GPS :-35.2609882, 149.1310808

Your meetings and events

Ideally located just 5 minutes' drive from Canberra's CBD, Mantra MacArthur Hotel's conferencing facility is perfect for your next conference or event. The conferencing space accommodates for every type of corporate event, from intimate meetings andpresentations to large conferences for up to 100 delegates. With 4 unique event spaces, a delicious selection of dining options and contemporary accommodation, your next meeting or event will become a truly personalised experience.

Room descriptions and layouts

meeting rooms

From 1 to 90 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

General equipment

  • Screen

  • Flipchart

  • Soundproof

  • Video camera

  • Videoconferencing

  • Audio and video equipment

  • Office

  • Podium

  • Lectern

  • Day light

  • WIFI access

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

  • High speed transmission line

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Mantra MacArthur Hotel offers stylish and contemporary rooms to suit all travellers - from affordable Studio Rooms for business guests or overnight stays, to 1 and 2 Bedroom Suites for groups and families wanting to explore the region for a little longer.

1 Bedroom Suite

  • Max. number of persons: 3
  • Area: From 36 / 388 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV

1 Bedroom Deluxe Suite

  • Max. number of persons: 3
  • Area: From 37 / 398 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV

2 Bedroom Suite

  • Max. number of persons: 5
  • Area: From 57 / 614 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV

2 Bedroom Deluxe Suite

  • Max. number of persons: 5
  • Area: From 65 / 700 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
Suites

Our restaurants and bars

PODILATO RESTAURANT

Type of cuisine: Mediterranean

Podilato, meaning bicycle in Greek, is also the name of the all-new restaurant and bar that is Mantra MacArthur Hotel's pride and joy. Podilato gives traditional Greek dishes a fresh take and serves them in a relaxed sharing ambience.

PODILATO BAR

Non contractual photo

Relax in the inviting atmosphere of Podilato Restaurant & Bar.

Our guest reviews for
Mantra MacArthur Canberra

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

1,379 reviews

tripadvisor

TripAdvisor Rating 4.0/5

840 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Well located

Customer review rating 3.5/5

Dr,alec M. Business - 09/04/2021 Confirmed reviews ALL

Staff were pleasant and helpful however, we felt that there was an overall need for some more elements of CRM training. Kind regards, Dr.AlecMcHarg from TravelTipz "connecting people to unique tourism and travel experiences

Well located and pleasant quiet room

Customer review rating 3.0/5

Sybilla J. Solo - 07/04/2021 Confirmed reviews ALL

Disappointing

Well located but bad service and ammenities

Customer review rating 2.0/5

Anika Couples - 07/04/2021 Confirmed reviews ALL

Nice service upon arrival. Was disappointed with the room size and ammenities considering the price I paid for it. No room service or housekeeping. And only offered discounted parking - not free. I think considering the money I paid for it we should have got some of these things. However, the hotel is close to the tram service which was very convenient. If the room was cheaper I’d consider doing again.

New Canberra Accommodation

Customer review rating 4.0/5

Julie Friends - 06/04/2021 Confirmed reviews ALL

Good location on the light rail. The accommodation is very new and will improve as it comes up to full functionality. The restaurant has not opened yet, but we were able to use it to meet with our friends with our own refreshments. The Ainslie Football Club is just up the road for meals. Parking in the next building at an extra charge. No daily room refresh, but could get extra supplies at Reception.

Minimal, clinical environment, similar to a private hotel. Very poor value for money

Customer review rating 0.5/5

Michael E. Families - 06/04/2021 Confirmed reviews ALL

We booked two rooms for two nights over Easter on top floor with great views south of the city. Staff professional, friendly, helpful, room small but clean. The rooms were small, minimalist furniture and furnishings. The establishment from reception to the room reminded us of a private hospital, clinical, lacking any ambience or atmosphere, the only difference being a queen size bed rather than a hospital bed. We won't stay there again or recommend it to friends

well located

Customer review rating 1.5/5

Lindsay C. Friends - 06/04/2021 Confirmed reviews ALL

no bar, breakfast or dinning facilities available. No handrail or towels no toilet brush no biscuits to have with coffee congested reception area Remote parking if you could find a space No room cleaning

good stay

Customer review rating 4.5/5

Sue E. B. Friends - 06/04/2021 Confirmed reviews ALL

Everything was OK but parking was a problem- We paid for parking but it was very limited and there was no street parking. No hot water just warm. Also no meals anywhere near the place. We were with a small group of 6 and no one will come back.

Comfortable stay

Customer review rating 4.0/5

Mel Couples - 06/04/2021 Confirmed reviews ALL

A well located hotel with good facilities. Staff were good. Room was nice - spacious and clean.

Average hotel

Customer review rating 3.0/5

David Couples - 04/04/2021 Confirmed reviews ALL

Not up to mantra standard. Rooms clean. Entry difficult to find and not welcoming. Restaurant closed but no indication on the website that it was. Staff welcoming.

Difficult to find entrance

Customer review rating 2.0/5

Sally C. Families - 02/04/2021 Confirmed reviews ALL

Getting into the property was difficult as no one was answering the buzzer to open the door. A $100 deposit was taken from my account and I was told it would be refunded back to my account after checkout, when I emailed to inquire about the deposit not showing up in my account I am then told that it could take 10 days. I also payed to park at the property but when leaving the car park each time I had to pay more money each time to get out. I will not stay at this property again

Well located quiet. tram to city exellent

Customer review rating 4.5/5

Anonymous Couples - 02/04/2021 Confirmed reviews ALL

I would have a larger room next time

good location

Customer review rating 5.0/5

Steven C. Solo - 01/04/2021 Confirmed reviews ALL

Lovely rooms brilliant shower very heloful staff

Good location, comfy stay.

Customer review rating 4.5/5

Raily M. Couples - 31/03/2021 Confirmed reviews ALL

The building is fairly new, rooms are very clean and the bed is really comfy.

Comfortable Room and hotel close to the new light rail so easy to get into city.

Customer review rating 4.0/5

Neil G. Couples - 30/03/2021 Confirmed reviews ALL

Hotel was only recently opened so everything very clean and modern fittings. That said the carpet smell when you first entered the room was a bit overwhelming but then you adjusted to it reasonably quickly. It was also a shame that the restaurant was not yet open.

Stay was relaxing, hotel staff were polite and helpful.

Customer review rating 3.5/5

Bill Couples - 28/03/2021 Confirmed reviews ALL

The amenities in the room were excellent and the bed was comfortable. Bit disappointed about the parking, having to leave the hotel building to get to the car parking and then having to carry our luggage out of one building into another to use the elevators. It was also disappointing to have to pay for parking, even if it was at a discount rate. Having the entrance to the hotel on the first level and not the ground level also made it difficult to handle luggage during the registration and check out. The check-in staff were excellent, very helpful and provided any information we required. Being on the main street there was a bit of noise. No restaurant was also a disappointment.

Thank you for taking the time to share this review and also feedback of our hotel! We are glad that you enjoyed your overall stay however we hope to see you again very soon and improve on the areas mentioned Sincerely, The Mantra MacArthur Team

Well located , fresh and new

Customer review rating 4.0/5

Janine Business - 27/03/2021 Confirmed reviews ALL

Nice rooms but cafe and restaurant was closed

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Mantra MacArthur Team
Customer review rating 2.0/5

Anonymous Families - 27/03/2021 Confirmed reviews ALL

Very ordinary, over priced for what you get

Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Mantra MacArthur Team

good stay

Customer review rating 4.0/5

Felicity H. Families - 27/03/2021 Confirmed reviews ALL

Comfortable, private, clean room.

We very much appreciate your comments regarding your stay at the Mantra MacArthur Canberra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Mantra MacArthur Team

Not as Good as Previously

TripAdvisor rating 3.0/5

Col20 04/03/2021 TripAdvisor review

I have stayed at the Mantra MacArthur on previous occasions (before the Covid shutdown) and found the hotel to be great. However, this stay was different. The price was great. But there was no daily housekeeping. When we asked about this we were told that the government had requested that the housekeeping be limited to 'Weekly Housekeeping' to prevent any Covid spread, fair enough. Only thing is when we made the booking on line there was no mention of the fact that there was no housekeeping. I believe that this should be clearly stated prior to finalising bookings. Next - the carpets in the corridors and in our room were horribly stained, the floor of the lift was dirty for the entirety of our stay and the coffee cups in the room had not been washed thoroughly. One cup had a hair in it and the other had coffee stains. It was disappointing to think that basic cleaning practices were not to a better standard. I do hope that these problems can be rectified.

Our most recent 20 reviews

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