Mantra MacArthur Canberra

Customer review rating (ALL Rating) 4.3/5 1,514 reviews

ALLSAFE approved hotel

Information message

Mantra MacArthur Canberra
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+ 12 Services

Hotel extras

  • 3 km to Australian War Memorial

  • Close to Australian Institute of Sport

  • Close to GIO Stadium

  • Podilato Restaurant with award winning chef

  • Newest hotel in Canberra

Hotel location

Mantra MacArthur Canberra

219 Northbourne Avenue
2612 turner
australia

Fax: (+61)2/61129299

Check-in from 14h00

Check out up to 10h00

  • By plane

    CANBERRA INTERNATIONAL AIRPORT At 8km / 5 miles

GPS:-35.2609882, 149.1310808

Hotel services

Check-in from - Check out up to

In summary
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

PODILATO RESTAURANT Non contractual photo

Podilato, meaning bicycle in Greek, is also the name of the all-new restaurant and bar that is Mantra MacArthur Hotel's pride and joy. Podilato gives traditional Greek dishes a fresh take and serves them in a relaxed sharing ambience.

Your meetings and events

Ideally located just 5 minutes' drive from Canberra's CBD, Mantra MacArthur Hotel's conferencing facility is perfect for your next conference or event. The conferencing space accommodates for every type of corporate event, from intimate meetings andpresentations to large conferences for up to 100 delegates. With 4 unique event spaces, a delicious selection of dining options and contemporary accommodation, your next meeting or event will become a truly personalised experience.

Room descriptions and layouts

meeting rooms

From 1 to 90 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Screen

  • Flipchart

  • Soundproof

  • Video camera

  • Videoconferencing

  • Audio and video equipment

  • Office

  • Podium

  • Lectern

  • Day light

  • WIFI access

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

  • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Mantra MacArthur Hotel offers stylish and contemporary rooms to suit all travellers - from affordable Studio Rooms for business guests or overnight stays, to 1 and 2 Bedroom Suites for groups and families wanting to explore the region for a little longer.

Our guest reviews for
Mantra MacArthur Canberra

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

1,514 reviews

TripAdvisor Rating 4.0/5

847 reviews

well located

Customer review rating 5.0/5

Anonymous Solo - 03/09/2021 Confirmed reviews ALL

smooth check-in, clean room, was given an upgrade, friendly staff

Dear Philip, We very much appreciate your comments regarding your stay at the Mantra MacArthur Canberra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mantra MacArthur Management

Helpful staff

Customer review rating 5.0/5

Tony C. Business - 14/08/2021 Confirmed reviews ALL

Comfortable room and the staff were very helpful.

Dear Anthony, We very much appreciate your comments regarding your stay at the Mantra MacArthur Canberra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mantra MacArthur Management

Great stay

Customer review rating 5.0/5

Ross M. Friends - 11/08/2021 Confirmed reviews ALL

Fantastic stay, great service

Dear Ross, Thank you for your Perfect Score Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return. With warm regards, Mantra MacArthur Team

Lovely and Comfortable

Customer review rating 4.5/5

Fiona G. Families - 10/08/2021 Confirmed reviews ALL

We really enjoyed staying at the Mantra, it was central to everywhere and most comfortable. Staff were wonderful and always available and most helpful.

Dear Fiona, We very much appreciate your comments regarding your stay at the Mantra MacArthur Canberra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mantra MacArthur Management

A Welcome Stay

Customer review rating 4.5/5

Damian Couples - 09/08/2021 Confirmed reviews ALL

My stay at the Mantra MacArthur "Mac" was one of the most friendliest stays I ever had. Our stay was for visiting our injured daughter, so we were concerned with our daughter and did not need a poor experience to add to our worries. The "Mac's" General Manager and their staff were wonderfully helpful and very friendly.

Dear Damian, We very much appreciate your comments regarding your stay at the Mantra MacArthur Canberra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mantra MacArthur Team
Customer review rating 2.5/5

Jonathan D. Business - 19/06/2021 Confirmed reviews ALL

Very nice hotel, however: I was given a welcome drink… a stalled beer with no gas. Almost made me sick in my room… The room was also freezing when I came. When coming at 8pm, after waking up at 2.5 am, you just want to go to bed . The room was as cold as outside…

Thank you for taking the time to tell us about your experience at the Mantra MacArthur Canberra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Beautiful room, clean, good staff.

Customer review rating 4.0/5

Anonymous Business - 14/06/2021 Confirmed reviews ALL

We were pleasantly surprised by our recent stay at your hotel. The room was spacious, tidy and stylish. The staff were helpful and parking was easy and affordable. The cafe just metres from hotel entrance sold good coffee- which helped.

We very much appreciate your comments regarding your stay at the Mantra MacArthur Canberra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Well located great stay

Customer review rating 4.5/5

Sabastian Solo - 10/06/2021 Confirmed reviews ALL

Wonderful experience

We very much appreciate your comments regarding your stay at the Mantra MacArthur Canberra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Great with minor improvements!

Customer review rating 3.5/5

Kay Solo - 08/06/2021 Confirmed reviews ALL

I stayed for three nights - check in and out was great, the availability of a gym was awesome and I used everyday, and the room was a little small but was easy to navigate and live in. Only thing that would improve would be a microwave in the room as otherwise without the kitchen downstairs I was extremely restricted in what I could eat

We very much appreciate your comments regarding your stay at the Mantra MacArthur Canberra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, The Mantra MacArthur Team
Customer review rating 3.0/5

Hugo R. Business - 08/06/2021 Confirmed reviews ALL

Room was note clean in the morning, towel not changed etc, etc.

Dear Hugo, Thank you for taking the time to tell us about your experience at the Mantra MacArthur Canberra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. These extra measures are in place to protect guest's and staff who are considered as high risk in terms of touch points and entering a number of different rooms per day, We again are sorry if this was not communicated accordingly. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Mantra MacArthur Team

Good location near trams

Customer review rating 4.0/5

Ben Couples - 07/06/2021 Confirmed reviews ALL

Staff were friendly and professional, great experience

Dear Ben, We very much appreciate your comments regarding your stay at the Mantra MacArthur Canberra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Clean, small room.

Customer review rating 3.5/5

David J. Couples - 04/06/2021 Confirmed reviews ALL

Clean, comfortable small room. Okay for a one night stay. No food available on site or in immediate vicinity.

Dear David, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Mantra MacArthur Team

Not as Good as Previously

TripAdvisor rating 3.0/5

Col20 04/03/2021 TripAdvisor review

I have stayed at the Mantra MacArthur on previous occasions (before the Covid shutdown) and found the hotel to be great. However, this stay was different. The price was great. But there was no daily housekeeping. When we asked about this we were told that the government had requested that the housekeeping be limited to 'Weekly Housekeeping' to prevent any Covid spread, fair enough. Only thing is when we made the booking on line there was no mention of the fact that there was no housekeeping. I believe that this should be clearly stated prior to finalising bookings. Next - the carpets in the corridors and in our room were horribly stained, the floor of the lift was dirty for the entirety of our stay and the coffee cups in the room had not been washed thoroughly. One cup had a hair in it and the other had coffee stains. It was disappointing to think that basic cleaning practices were not to a better standard. I do hope that these problems can be rectified.

Thank you for taking the time to share this review and feedback - We would like to apologise in regards to the issues mentioned, this review has been passed onto our respective teams to further investigate and rectify. If given another opportunity we hope we can better serve you and provide a much more comfortable stay Kind Regards The Mantra MacArthur Management Team

Our most recent 20 reviews

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