BreakFree Peninsula Surfers Paradise

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BreakFree Peninsula Surfers Paradise

Customer review rating (ALL Rating) 4.2/5 266 reviews

ALLSAFE approved hotel

BreakFree Peninsula Surfers Paradise
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Description

Hotel extras

  • Feel reassured with access to AXA medical teleconsultation free of charge

  • Walking distance to Cavill Mall

  • Heated indoor swimming pool, spa, sauna & gym

  • Walking distance to shopping and restaurants

  • 10 min tram ride to Pacific Fair Shopping and Dining Precint

Our accommodation(s)

BreakFree Peninsula offers fully self-contained 1 and 2 Bedroom Apartments perfect for singles, couples and families wanting to experience the ultimate Gold Coast holiday. Enjoy the surrounding views from up high on your private balcony, with most apartments overlooking the ocean. There's a fully equipped kitchen complete with dishwasher, as well as a washing machine and dryer. BreakFree Peninsula has strict no party policy. No group bookings accepted at this property.

Hotel location

BreakFree Peninsula Surfers Paradise

Cnr Clifford St And The, Esplanade
4217 SURFERS PARADISE
Australia

Fax: +61 7 5592 2539

  • By plane

    GOLD COAST AIRPORT At 24km / 14 miles - Shuttle paying

GPS:-28.005633, 153.430622

Hotel services

Check-in from - Check out up to

In summary
On site
  • Shuttle
  • Wi-Fi

Our guest reviews for
BreakFree Peninsula Surfers Paradise

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  266 reviews

TripAdvisor Rating  4.0/5  773 reviews

In a great spot

Customer review rating 4.0/5

Sue Friends - Confirmed reviews ALL

There was lots of things that need cleaning and fixing in the room I left a note with my keys

Good location poor cleaning

Customer review rating 2.5/5

Kathryn Business - Confirmed reviews ALL

Location was spectacular and the apartment itself was fine. However there were moldy smoothie cup lids under the bed, plants covered in a thick layer of dust and dried melted instant coffee granules all over the kitchen floor. Also the dryer was broken, toilet roll holder dropped the paper in the bin constantly and the ensuit shower flooded the floor and the fan didn’t work. The toilet seat was too small for the toilet and filthy underneath and no toilet brush available to clean it. Make sure you bring your own toiletries. The staff hours over weekends is extremely limited if you leave before 9am and come back after 3pm there won’t be anyone to assist you, also they appear to leave the new untrained staff alone on these smaller shifts and the young lady did everything she could to help but hadn’t been fully trained yet. After hours check in wasn’t well explained either and a bit of a pain if you’re arriving outside their office hours. Also the bedroom had no lamp and the light switch was outside the room door, just a bit of an ergonomic disaster. However location, view and facilities (pool, spa etc) were great. They were very light on cutlery I think there was only one fork but they had toaster kettle microwave pots pans etc. the staff were friendly when we did get a hold of someone. Beautiful view and foxtel available, wifi was however an additional cost.

Excellent location, spacious and well-appointed room with fabulous views.

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Loved staying here, so close to everything but in a quiet location with terrific waterfront views. The only slight annoyance was the renovation work which we were aware of beforehand but we felt that jackhammering commencing before 8am was a little unreasonable. Would stay here again next time we visit the Gold Coast.

Good central position to enjoy the nightlife

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Always a good & easy place to stay.. Attention to detail on the cleaning has slipped a bit since last visit.

Well located but poorly presented room

Customer review rating 3.0/5

Anna G. Families - Confirmed reviews ALL

We have stayed at the Peninsular before and enjoyed the amenities, location and view. We were disappointed that our room had a hinterland view as opposed the ocean but it was still a great outlook, especially at night. The room is in need of some attention and upgrade. The couches were worn, clock stopped, main bed caved into the middle, bed cover on single bed was ripped, curtains were off their hooks and didnt meet in the middle, behind the door had not been washed for sometime and very dusty, the floor hadn’t been vacuumed under the couch or behind the bedside tables as bits of rubbish remained from previous guests and the outdoor furniture was old and uninviting. The lift area was littered with rubbish on day one which remained for some days

Dear Anna, Thank you for taking the time to tell us about your experience at the BreakFree Peninsula Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem's and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jo G Front Office Supervisor

Excellent location and comfortable room with ocean view.

Customer review rating 4.5/5

Lynette J. Families - Confirmed reviews ALL

Loved the location of this hotel and the facilities provided. Reception staff were very friendly. We were however disappointed with the wifi in our room which was non existent. Fortunately we were able to hook up to a local free wifi which was patchy but we were able to do all we needed.

Needs a bit of work

Customer review rating 3.5/5

Sarah M. Couples - Confirmed reviews ALL

We had a lovely time, the staff were fabulous and extremely generous, however our apartment really needs a refresh. We understood it was not the most expensive place but the original 70s/80s decor could now do with a refresh, a larger bed, curtains without holes in them would have been nice. The water pressure and heat was a little to be desired when showering, glad it wasn't winter. The place was clean and tidy, and did everything we wanted hence we were very satisfied with our stay.

Top spot

Customer review rating 4.5/5

Glenda Families - Confirmed reviews ALL

Perfect for family purposes

Great location, fantastic views, spacious apartment

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

Overall fine stay, parking was difficult, apartment needs renovation, carpet poor quality, linen minimal, bathroom drainage blocked

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

Room was ok. Needs proper furnishing. A proper dining suite instead of a high bar. Bedroom needs a bed head, side tables, lamps and decoration.

Good location, great views and very underwhelming room

Customer review rating 2.0/5

Tony Families - Confirmed reviews ALL

The apartment was old and tired. No hot water for shower in bathroom 2, blankets and linen smelt. Location and views were only highlights.

Unhappy NOT advised pool under refurbishment

Customer review rating 2.0/5

Jo Families - Confirmed reviews ALL

We booked 2 nights in peak season and paid a ridiculously high daily rate. The swimming pool was under construction and we were not advised when booking. The ocean was very rough so not an option for swimming and we were so excited about spending time at the pool which looked nice in the photos. To top it off, our room rate described our room as high floor ocean view. We were on floor 7 out of at least 35 floors! We could perfectly see the mess of the construction site for the pool refurb which was constantlyrubbing salt into our wounds! I went to reception to express my disappointment about the pool and room and was told they we should have been told when booking. We booked through accor plus and were not told. Reception then said it is terrible and she will send an email to try to get us a portion of out room rate refunded. I asked for a different room on higher floor and was told definitely not as they are fully booked. It is now 10days later and I have not heard a thing! Very disappointed and I do not think I will renew my accor plus membership. I asked for a late checkout and was also told no as they have people coming in that day! All these things combined ruined our weekend away.

Would stay again!

Customer review rating 3.5/5

Ky R. Families - Confirmed reviews ALL

Great location and facilities. Will be even better when renovations complete.

Great location, tired decor

Customer review rating 3.0/5

Links Families - Confirmed reviews ALL

Location was excellent, reception hours are ridiculous, why do they have no one there after 3pm? The entire outdoor pool area was under construction, we were not told this would be the case. Rooms were big and light, kitchen and bathrooms were renovated and lovely however the carpet and furniture was very old, stained and torn a real shame. The outdoor furniture was very old, worn out and mismatched, not enough cutlery or kitchen items.

Great views, well located.

Customer review rating 4.5/5

Joan Families - Confirmed reviews ALL

It was interesting but a great experience. The receptionist was very helpful and extra helpful when we had an issue with the washing machine.

Great Spot to stay

Customer review rating 5.0/5

Greg Couples - Confirmed reviews ALL

Very nice apartment with fantastic views, in an excellent location close to everything

Great position - Let down by the simple things

Customer review rating 2.5/5

Melissa S. Families - Confirmed reviews ALL

Enjoyed the position. Parking is an absolute shambles. Pools closed which we were not notified of. Broken outdoor furniture and a dryer and worked sporadically.

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