Mantra on Hay Perth

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Mantra on Hay Perth

Customer review rating (ALL Rating) 4.4/5 1,060 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Feel reassured with access to AXA medical teleconsultation free of charge

  • Indoor heated pool and gym

  • Close to free public transport

  • Onsite resturant and Bar

  • Onsite parking

Hotel location

Mantra on Hay Perth

201 Hay Street
6004 PERTH
Australia

  • By plane

    PERTH INTERNATIONAL AIRPORT At 18km / 11.18 miles - Shuttle paying

GPS:-31.958718, 115.872236

Hotel services

Check-in from - Check out up to

In summary
On site
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Meeting rooms

CORNERSTONE BAR AND KITCHEN Non contractual photo

Open seven days a week from 7am to 10am, the Cornerstone Bar and Kitchen is a great spot to enjoy breakfast

Your meetings and events

Accommodating between 12 and 60 people, features a screen, data projector, flipchart and whiteboard and high-speed internet access.

Room descriptions and layouts

meeting rooms

From 1 to 90 

attendees

Configuration is not available for these requirements
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  • Convert different units of measurement and make organising your events easier.

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Our accommodation(s)

Whether you're visiting on business, planning a romantic escape or booking a family vacation, Mantra on Hay is the top pick in Perth accommodation. From spacious hotel rooms for singles and couples to 3 Bedroom Apartments with plenty of space for families and friends. Enjoy all the comforts in the heart of the city including air-conditioning, Foxtel, kitchen and laundry facilities (apartments only) and WiFi (fees apply).

Hotel Room

  • Max. number of persons: 2
  • Area: From 23 / 247 sq ft
  • Coffee/tea making facilities

Our guest reviews

Our guest reviews for
Mantra on Hay Perth

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,060 reviews

TripAdvisor Rating  4.0/5  1,849 reviews

Certificate of excellence 2022

As always, the Mantra does not disappoint

Customer review rating 5.0/5

Gabi A. Solo - Confirmed reviews ALL

It may not be the newest and flashiest hotel in town, but it's the people who always make my stay enjoyable. The room is lovely, the location is great, and it feels like coming home. I wouldn't go anywhere else when coming to Perth.

Dear Gabi A., We very much appreciate your comments regarding your stay at the Mantra on Hay Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, James Pascoe

Good location & friendly staff

Customer review rating 3.5/5

Beck W. Families - Confirmed reviews ALL

Good experience here. We had our six month old baby with us and the staff were very helpful with extra requests. It’s in a good location and rooms are big. Decor is just a bit tired and dated.

Dear Beck W., We very much appreciate your comments regarding your stay at the Mantra on Hay Perth. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, James Pascoe

Great Stay

Customer review rating 4.5/5

Tess Families - Confirmed reviews ALL

Great location, a lot of space - good room set up. Loved the pool. Customer Service was great and allowed an early check in. Only negative was that the restaurant could have been functioning a bit better during our stay - closed/restricted services.

Dear Tess C., We very much appreciate your comments regarding your stay at the Mantra on Hay Perth. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, James Pascoe

Great room, great service, friendly staff

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Short but great stay, would definitely recommend to my friends

Dear LEANNE MARGARET MS W., We very much appreciate your comments regarding your stay at the Mantra on Hay Perth. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, James Pascoe

Comfortable stay

Customer review rating 4.5/5

Mike Business - Confirmed reviews ALL

The room was large, clean and comfortable. The breakfast was freshly cooked. The location is good and the prices very reasonable.

Dear MICHAEL G., We very much appreciate your comments regarding your stay at the Mantra on Hay Perth. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, James Pascoe

Loved the pool..

Customer review rating 4.0/5

Ann Families - Confirmed reviews ALL

Good.

Dear Ann S., We very much appreciate your comments regarding your stay at the Mantra on Hay Perth. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, James Pascoe

Great service , loved our stay here

Customer review rating 5.0/5

Anonymous Friends - Confirmed reviews ALL

On arrival staff were so friendly and accommodating we absolutely lived out stay here. The breakfast was amazing too !

Dear CLAIR G., We very much appreciate your comments regarding your stay at the Mantra on Hay Perth. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, James Pascoe

Great location, lovely apartment

Customer review rating 5.0/5

Kylie H. Families - Confirmed reviews ALL

We arrived after a late flight & the check in was easy. Our apartment was spacious, clean and comfortable. The location was great and we had a takeaway delivered to our room which was great.

Dear Kylie H., We very much appreciate your comments regarding your stay at the Mantra on Hay Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, James Pascoe

Great Space and Lovely Staff

Customer review rating 5.0/5

Coralie C. Business - Confirmed reviews ALL

I had a wonderful stay and the staff were wonderful. My room was great but it is looking a bit tired. The restaurant had great food and again the staff were really friendly.

Dear Coralie, We very much appreciate your comments regarding your stay at the Mantra on Hay Perth. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, James Pascoe

comfortable, central and great food.

Customer review rating 4.0/5

Audrey Friends - Confirmed reviews ALL

The three of us had a very enjoyable, comfortable stay in a central location . the staff were so friendly and helpful. We would like also to compliment you on your restaurant. The menu, both breakfast and evening were imaginative , well presented and well priced. our apartment was spotless and spacious.

Dear Diana H., We very much appreciate your comments regarding your stay at the Mantra on Hay Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, James Pascoe

Customer review rating 3.5/5

Anthony A. Families - Confirmed reviews ALL

Great

Dear Anthony, We very much appreciate your comments regarding your stay at the Mantra on Hay Perth. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, James Pascoe

Great staff great location

Customer review rating 5.0/5

Tony W. Business - Confirmed reviews ALL

Staff as always are excellent and extremely helpful

Dear ANTHONY MR W., We very much appreciate your comments regarding your stay at the Mantra on Hay Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, James Pascoe

Friendly staff

Customer review rating 4.5/5

Vicki &. J. Families - Confirmed reviews ALL

Staff acknowledged we had a problem in our 1st apartment and happily moved us after one night. We were treated with respect and were very grateful for our upgrade.

Dear Vicki & J., We very much appreciate your comments regarding your stay at the Mantra on Hay Perth. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, James Pascoe

needs work

Customer review rating 2.5/5

Adam Couples - Confirmed reviews ALL

our 1st room smelt so badly of stale cigarette smoke we had to report it. reception asked me what I wanted them to do! she eventually got back to us and we were moved to an accessible room which was fine. other points - no handsoap or hand towel in the bathroom which is terrible especially during covid times but also just generally after using the bathroom. the pool was cold and I doubt it was the 28 to 30 degrees reception told me it was. one of the room cards did not work, we had to go back to reception to get it fixed. the lighting in the bedroom was too dark. need an overhead light option not just bedside lights. terrible access to the power points in the bedroom. had to pull the bed away from the wall to plug our phone chargers in. there should be more accessible ones. fridge was noisy. had to shut our bedroom door at night. a bin in the bathroom would be handy. hot water took a long time to heat up. at breakfast, they gave me a cup of coffee instead of the mug i asked for and then put cheese on my smashed avocado dish even though I said no cheese so I had to wait for a new coffee and dish to be made while my partner ate and drank without me. undercover parks ridiculously small.

Dear Adam C., Thank you for taking the time to tell us about your experience at the Mantra on Hay Perth. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, James Pascoe

Customer review rating 4.5/5

Gary Business - Confirmed reviews ALL

Very good very helpful staff

Dear Gary, We very much appreciate your comments regarding your stay at the Mantra on Hay Perth. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, James Pascoe

Good stay, great facilities

Customer review rating 5.0/5

Calyca Friends - Confirmed reviews ALL

Facilities much better than expected, especially enjoyed the personal laundry facilities. Our air conditioners didn’t work but as weather was cooler it wasn’t an issue. Would definitely stay again

Dear Calyca R., We very much appreciate your comments regarding your stay at the Mantra on Hay Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, James Pascoe

Good stay!

Customer review rating 5.0/5

Jazreel Friends - Confirmed reviews ALL

Mantra on Hay was well located near the red CAT buses which allowed us to get around Perth city really easily. The staff were all friendly and prompt at assisting us with our needs. We especially loved the communal living and dining area where we spent most of our time chilling and chatting. Would come back again :)

Dear Jazreel T., We very much appreciate your comments regarding your stay at the Mantra on Hay Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, James Pascoe

Customer review rating 4.0/5

Andy Business - Confirmed reviews ALL

I found the hallways between room & lift to be very warm, also couldn't seem to control heat in room. Aircon was set to 21 but warm air still came out. I had to keep balcony door open to provide air

Dear ANDREW C., We very much appreciate your comments regarding your stay at the Mantra on Hay Perth. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, James Pascoe

Good

TripAdvisor rating 3.0/5

haydenmackenzie TripAdvisor review

It was disappointing that Accor plus members didn’t receive a welcome drink on arrival at the mantra on hay Perth. I was told the reason for this was that the restaurant was close & sorry. I felt that they could have done something in place of the welcome drink. (Is it worth almost $400 a year to be a Accor plus member) that’s the question myself and my fiancé are asking our selves in for coming future.

Dear haydenmackenzie, We very much appreciate your comments regarding your stay at the Mantra on Hay Perth. It is always a pleasure to receive positive feedback. I will share your comments with our Accor loyalty team in regards to alternatives for the welcome drink. As you could imagine, the impacts of the COVID-19 pandemic has decimated our industry and has affected many of the areas within our hotels. Regarding the closure of the restaurant, I completely understand that it's not a very popular decision to have these spaces closed. A big reason for this is we want to ensure that we can open up these areas in the safest possible way, particularly around physical distancing which we believe is still incredibly relevant. Whilst we have been fortunate over here in WA on getting through this pandemic relatively well, the country still has a considerable amount to do when it comes to controlling the spread of COVID-19 (most notably with the recent outbreaks in Victoria and New South Wales) and it's incredibly important to us here at the hotel to have a higher level of caution even if the government releases/removes restrictions. We take pride that we are trying to play our part to protect our guests, team members and the wider community as best as we can even, and know that we have to accept that it means we might be criticised for this decision. Thank you again for sharing your experience, and we hope to welcome you on a return trip to sunny Perth.

Perth Mantra on May

TripAdvisor rating 5.0/5

dhuda Business - TripAdvisor review

Wonderful venue in close proximity to everything you need for either pleasure or business. The hotel is operated by knowledgeable and helpful staff, all of which are well versed in quality customer service.

Dear Dhuda, We very much appreciate your comments regarding your stay at the Mantra on Hay Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope to welcome you on a return trip to sunny Perth.

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