Mantra on Hay Perth

Customer review rating 4.3/5 1,083 reviews
Mantra on Hay Perth
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Hotel extras

  • Spacious full equip apartments

  • indoor heated pool & Gym

  • Close to free public transport

  • onsite resturant and Bar

  • onsite parking

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet AccessPaying
  • Private indoor parkingPaying
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Manual temperature control
  • PERTH INTERNATIONAL AIRPORTPaying
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Babysitting on request
Catering
  • Breakfast
  • 1 restaurant(s)
Business services
  • 1 meeting room(s)
  • Copy/print service available
Information message

In accordance with recent Government directives in response to slowing the spread of COVID-19, Hotel facilities may experience temporary closures or changes to operating times and/or services provided. Please contact our reception for further details.

Hotel location

Mantra on Hay Perth

201 Hay Street
6004
perth
australia

Tel: +611300092872

Fax: (+61)8/92674838

Contact email

Check-in from 14h00

Check out up to 10h00

  • By plane

    PERTH INTERNATIONAL AIRPORT At 18km / 11.18 miles - Shuttle paying

GPS :-31.958718, 115.872236

Your meetings and events

Accommodating between 12 and 60 people, features a screen, data projector, flipchart and whiteboard and high-speed internet access.

  • Unsure of the capacity needed for your event?

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  • Convert different units of measurement and make organising your events easier.

General equipment

  • Screen

  • Flipchart

  • Soundproof

  • Audio and video equipment

  • Video camera

  • Videoconferencing

  • Lectern

  • Day light

  • Overhead projector

  • Airconditioned meeting room

  • WIFI access

  • Slide projector

  • Video equipment

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

Whether you're visiting on business, planning a romantic escape or booking a family vacation, Mantra on Hay is the top pick in Perth accommodation. From spacious hotel rooms for singles and couples to 3 Bedroom Apartments with plenty of space for families and friends. Enjoy all the comforts in the heart of the city including air-conditioning, Foxtel, kitchen and laundry facilities (apartments only) and WiFi (fees apply).

Hotel Room

  • Max. number of persons: 2
  • Area: From 23 m² / 248 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone
Room

Our restaurants and bars

CORNERSTONE BAR AND KITCHEN

Type of cuisine: Bistro

Open seven days a week for breakfast and dinner, and serving lunch from Monday to Friday, the Cornerstone Bar & Kitchen a great spot to sample some fabulous West Australian produce and award-winning wines. Room service also available.

Our guest reviews for
Mantra on Hay Perth

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

1,083 reviews

Good Stay, but Missing Loyalty Points...

Customer review rating 4.3/5

Noel Business - 01/04/2020 Confirmed reviews ALL

Stayed at Mantra on Hay: 18-30 March Place was OK Seems my stay has not been credited toward my Accor loyalty membership

Dear Noel, We very much appreciate your comments regarding your stay at the Mantra on Hay Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. ALL member points will be added, this addition can take up-to 3-5 business days to reflect on your account. Due to recent events with COVID-19 Pandemic and In the safety , all guests flagged as self-isolation were requested to complete all their forms in their apartments. This was to minimise the risk and contact to staff, yourself and other guests in the hotel. Please rest assured all details of your declaration and payment details are secured and then disposed securely. The charges you incurred on your account exceeded the AUD100.00 hold on your credit card. Your card was required to take the additional funds to settle your account. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sharon A Front Office Manager

A sense of calm in a chaotic world

Customer review rating 4.3/5

Kevin P. Solo - 30/03/2020 Confirmed reviews ALL

Nobody plans to have to lock themselves down at a holiday location. But these are uncertain and unpredictable tomes. Covid-19 Lockdown disrupt the plans of both holiday and business traveller. Thank goodness for places such as Mantra on Hay.

Dear Kevin, We very much appreciate your comments regarding your stay at the Mantra on Hay Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you for your kind words. All the changes have and continue to be challenging. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sharon.A Front Office Manager

Great night

Customer review rating 4.3/5

Anonymous Families - 29/03/2020 Confirmed reviews ALL

Excellent room, plenty of room for kids. A little disappointed in the room service. Ordered ice cream for kids and it came melted asked for just topping and it came with nuts also. Also I thought the room included breakfast but was told it didn’t. (I looked again online and it said breakfast included)

Dear Rachael, We very much appreciate your comments regarding your stay at the Mantra on Hay Perth. It is always a pleasure to receive positive and constructive feedback. I will share your comments with our team. I have passed your concerns regarding your room service to our Food and Beverage manager. I have checked your booking again, to find that the room only rate was selected online. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sharon.A Front Office Manager

Well located ,close enough to city centre for public transport access.Comfortable suite.

Customer review rating 4.3/5

Alastair F. Friends - 26/03/2020 Confirmed reviews ALL

Great service from girls on front desk to Restaurant service.Kim deserves a special mention.

Dear Alistair, We very much appreciate your comments regarding your stay at the Mantra on Hay Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you for your kind words about our staff. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sharon Almeida Front Office Manager | Mantra on Hay P: +6… | ha… | www.mantra.com.au/hay

Well good location but bad service no co.mprimise or negotiation

Customer review rating 4.3/5

Michael T. Solo - 26/03/2020 Confirmed reviews ALL

Well unfortunately wont be staying there again.As when I booked I paid for the gym and pool.to find out I was unable to use them. Now i booked a stay cause those facilities are available. If the staff knew those would not be available I would be most have felt to be informed. So virtually early that morning on the 23rd my first day my facilities were cut. By Us a really I paid for a accomodation stay I didn't receive and I will be sending a letter to the Government if i donf get say a small credit in refund for not being avlble to use thise facilities never will I stay at your hotel again as you could have informed me when the news was listed 22nf March. Gyms and Pools did bit cease till the lockdown started and thst was Tuesday 2rth March 2020 and your hotel took my facilities away from me on the 23rd Midday very unprofessional and I will deal with it when I return to Sydney on 30th March 2020.in writing to the Government as im.at lost

Dear Michael, Thank you for taking the time to tell us about your experience at the Mantra on Hay Perth. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Due to the ongoing threat posed by coronavirus (COVID19), as per goverment rule we closed the Mantra on Hay pool to all public pool admission, in an effort to improve social distancing and lower risk. This goverment rule came in on the 23.March.2020. Mantra on Hay takes the health and safety of all of our guests and employees very seriously. We apologise for any inconvenience this decision may cause and thank you for your understanding. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sharon.A Front Office Manager | Mantra on Hay P: +6… | ha… | www.mantra.com.au/hay

well located

Customer review rating 4.3/5

Denis N. Friends - 25/03/2020 Confirmed reviews ALL

staff were very helpfully the pool was closed we understand because of cunnernt climent

Dear Denis, We very much appreciate your comments regarding your stay at the Mantra on Hay Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope to welcome you on a return trip to sunny Perth. Sharon.A Front Office Manager | Mantra on Hay P: +6… | ha… | www.mantra.com.au/hay

Well located

Customer review rating 4.3/5

Anonymous Couples - 25/03/2020 Confirmed reviews ALL

We stayed 6 nights although we were meant to stay 10. We departed early due to the corona virus situation escalating. The reception staff were wonderful throughout our stay especially Silvie. Calm, informative and helpful. They kindly changed our departure date with no $ penalty being charged.

Dear Andrea, We very much appreciate your comments regarding your stay at the Mantra on Hay Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope to welcome you on a return trip to sunny Perth. Sharon.A Front Office Manager | Mantra on Hay P: +6… | ha… | www.mantra.com.au/hay

Great Location

Customer review rating 4.3/5

R.d. Friends - 25/03/2020 Confirmed reviews ALL

Very large apartment with all amenities, walkable distance to city centre and also very handy for free bus service.

Dear Robert, We very much appreciate your comments regarding your stay at the Mantra on Hay Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sharon Almeida Front Office Manager | Mantra on Hay P: +6… | ha… | www.mantra.com.au/hay

Lots of room

Customer review rating 4.3/5

Daniel T. Families - 25/03/2020 Confirmed reviews ALL

Great.

Dear Daniel, We very much appreciate your comments regarding your stay at the Mantra on Hay Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope to welcome you on a return trip to sunny Perth. Sharon.A Front Office Manager | Mantra on Hay P: +6… | ha… | www.mantra.com.au/hay

Good location

Customer review rating 4.3/5

Nicky Families - 24/03/2020 Confirmed reviews ALL

Great location, easy walking distance to everything we wanted to see

Dear Nicky, We very much appreciate your comments regarding your stay at the Mantra on Hay Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope to welcome you on a return trip to sunny Perth. Sharon.A Front Office Manager | Mantra on Hay P: +6… | ha… | www.mantra.com.au/hay

Excellent stay

Customer review rating 4.3/5

Jacqueline F. Solo - 23/03/2020 Confirmed reviews ALL

The staff are amazing thank you

Dear Jacqueline, We very much appreciate your comments regarding your stay at the Mantra on Hay Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you for your kind words about our team. Thank you again for sharing your experience, and we hope to welcome you on a return trip to sunny Perth. Sharon.A Front Office Manager | Mantra on Hay P: +6… | ha… | www.mantra.com.au/hay

Good stay

Customer review rating 4.3/5

Yanhan T. Families - 23/03/2020 Confirmed reviews ALL

Very functional rooms, though centralized AC can be noisy

Dear Yanhan, We very much appreciate your comments regarding your stay at the Mantra on Hay Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. We are in the process of replacing all the centeralised air conditioners. We hope to have the project completed in the near future. Thank you again for sharing your experience, and we hope to welcome you on a return trip to sunny Perth. Sharon.A Front Office Manager | Mantra on Hay P: +6… | ha… | www.mantra.com.au/hay

Large room good location

Customer review rating 4.3/5

Nick Families - 23/03/2020 Confirmed reviews ALL

Helpful front desk staff organised Rottnest island day trip, good advice on things to do in Perth. Large comfortable clean rooms. Located in a good area for walking to attractions.

Dear Nick, We very much appreciate your comments regarding your stay at the Mantra on Hay Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope to welcome you on a return trip to sunny Perth. Sharon.A Front Office Manager | Mantra on Hay P: +6… | ha… | www.mantra.com.au/hay

Exceptional - amazing staff

Customer review rating 4.3/5

Wendy T. Friends - 21/03/2020 Confirmed reviews ALL

An exceptional Hitel and the staff were amazing meeting our every need

Dear Wendy, We very much appreciate your comments regarding your stay at the Mantra on Hay Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope to welcome you on a return trip to sunny Perth. Sharon.A Front Office Manager | Mantra on Hay P: +6… | ha… | www.mantra.com.au/hay

Central to many things.

Customer review rating 4.3/5

Michele Couples - 20/03/2020 Confirmed reviews ALL

Friendly staff, good food and service.

Dear Michele, We very much appreciate your comments regarding your stay at the Mantra on Hay Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope to welcome you on a return trip to sunny Perth. Sharon.A Front Office Manager | Mantra on Hay P: +6… | ha… | www.mantra.com.au/hay

Well located to free bus transport in Perth city. Very pleasant stay, lovely room friendly staff.

Customer review rating 4.3/5

Gwen Couples - 20/03/2020 Confirmed reviews ALL

Staff went out of their way to make our stay very comfortable and enyoyable

Dear Gwenda, We very much appreciate your comments regarding your stay at the Mantra on Hay Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope to welcome you on a return trip to sunny Perth. Sharon.A Front Office Manager | Mantra on Hay P: +6… | ha… | www.mantra.com.au/hay

spacious accomodation. Frendly and helpful staff

Customer review rating 4.3/5

M. Business - 20/03/2020 Confirmed reviews ALL

spacious accomodation, friendly and helpful staff

Dear Bongani, We very much appreciate your comments regarding your stay at the Mantra on Hay Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope to welcome you on a return trip to sunny Perth. Sharon.A Front Office Manager | Mantra on Hay P: +6… | ha… | www.mantra.com.au/hay

Stayed her for work

Customer review rating 4.3/5

Kris Business - 20/03/2020 Confirmed reviews ALL

I wouldn't stay for recreation. I'm glad work paid. Huge mould patch next to the bath. Wouldn't have a bath unless I wanted to catch a disease. Plug wasn't designed for my bath - randomly just slipped out when the tap was on. Patch of fixed carpet in the bedroom next to the door was gross. If you park in the car park please be prepared to walk past a big pile of old carpet that has been pulled up from 'renovated' rooms - mixed with old furniture and plasterboard. Cupboards in the kitchen were old with mixed mug shapes and glasses. Cleaner cleaned a glass I left for washing that still had solidified drink on the bottom but left to dry 'post cleaning'. All up a pretty disappointing visit.

Dear Kris, Thank you for taking the time to tell us about your experience at the Mantra on Hay Perth. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Mantra on Hay is currently under refurbishment, with carpets and wardrobes in all apartments. The contractors are using car spaces below to store the old carpet and wardrobes as you cannot place it on the street and space for skip bins limited. I have addressed your concerns about the housekeeping cleanliness to the manager. We deeply apologise the poor service experienced on your stay. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sharon A Front Office Manager | Mantra on Hay P: +6… | ha… | www.mantra.com.au/hay

Enjoyed your hotel very clean reception staff very helpful with a great smile

Customer review rating 4.3/5

Mrs S. D. Friends - 18/03/2020 Confirmed reviews ALL

We enjoyed your hotel everything close by staff very nice

Dear Santi, We very much appreciate your comments regarding your stay at the Mantra on Hay Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you for your kind words about our staff. Thank you again for sharing your experience, and we hope to welcome you on a return trip to sunny Perth. Sharon.A Front Office Manager | Mantra on Hay P: +6… | ha… | www.mantra.com.au/hay

Good location

Customer review rating 4.3/5

Charlie F. Friends - 17/03/2020 Confirmed reviews ALL

Close to city centre with bus stop for free 'black cat' bus service a few meters from the hotel with links to most city attractions. If you want to walk it's only 15 mins to city centre and cruises. Apartment was spacious and clean. Staff very friendly a d helpful.

Dear Marie, We very much appreciate your comments regarding your stay at the Mantra on Hay Perth. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope to welcome you on a return trip to sunny Perth. Sharon.A Front Office Manager | Mantra on Hay P: +6… | ha… | www.mantra.com.au/hay
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