Mantra on Kent Sydney

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Mantra on Kent Sydney

Customer review rating (ALL Rating) 4.3/5 527 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Feel reassured with access to AXA medical teleconsultation free of charge

  • Self contained accommodation

  • Within close walking distance to Darling Harbour

  • Easy acces to conference facilities. (ICC and Town Hall)

  • Located in a quiet area and only 200m from CBD

Hotel location

Mantra on Kent Sydney

433 Kent St
2000 SYDNEY
Australia

Telephone +61 2 9284 2300

Fax +61 2 9264 8698

Contact email

  • By plane

    SYDNEY AIRPORT At 15km / 9.32 miles

GPS:-33.871788, 151.204761

Hotel services

Check-in from - Check out up to

In summary
On site
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Meeting rooms
Near the property
  • Car park

CASCADES

Our onsite restaurant, Cascades, serves modern Australian cuisine in a contemporary setting. We offer daily breakfast and an extensive room service menu for guests who prefer dining in the comfort of their own apartment.

Our accommodation(s)

Mantra on Kent offers stylish, contemporary and spacious accommodation in the heart of the Sydney CBD. Choose from Studio Rooms, 1 and 2 Bedroom Apartments with spacious living areas with fully equipped kitchen and laundry facilities. At Mantra on Kent, you'll find all modern conveniences at your fingertips - from high speed internet access to cable TV and air conditioning in all apartments.

Our guest reviews

Our guest reviews for
Mantra on Kent Sydney

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  527 reviews

TripAdvisor Rating  4.0/5  1,991 reviews

Certificate of excellence 2022

Great location.

Customer review rating 4.0/5

Yolanda Couples - Confirmed reviews ALL

Spotless clean apartment. Close to Darling Harbour and CBD.

Well-equipped Room for Families

Customer review rating 5.0/5

Claire T. Families - Confirmed reviews ALL

We appreciated all the amenities and the layout of the room - it was great that the toilet was located away from the room, and that there was a rolling separation barrier between the bed and the room (this helped with blocking out noise whilst our toddler was sleeping). We also liked that the room came with both a dryer and washing machine which was very helpful in the winter. Lastly, we liked the view and that the hotel gave us the option of a late checkout (of course with a fee per hour) which was so helpful for us since our flight was only at 6pm that day. All in all, a great experience and would definitely stay again when we are back in Sydney, thank you!

Great location.

Customer review rating 4.5/5

Vicki Families - Confirmed reviews ALL

The 1 bed apartment had everything we needed.

Perfect location

Customer review rating 4.5/5

Brett K. Couples - Confirmed reviews ALL

Great check in experience. Terrific large room. A welcome handwritten message to greet me personally. Complimentary nibbles and a nice bottle of wine.

great location, clean rooms with plenty of space

Customer review rating 4.5/5

Angela P. Couples - Confirmed reviews ALL

The whole stay was great. Location - tick friendly staff - tick value for money - tick cleanliness of room - tick

Friendly Reception Staff

Customer review rating 3.5/5

A. H. Business - Confirmed reviews ALL

We recently stayed at Mantra on Kent for a month, temporary accommodation arranged by my partner’s company. We found the reception staff to be very friendly and attentive. Our room was generally nice-looking and we had a view of Darling Harbor. The bed was firm but reasonably comfortable for a couple of nights but not for a month. We had a kitchenette with basic necessities that could do with an upgrade. A couple pieces of dish ware were chipped or cracked. The bathroom had a nice, deep bathtub as well as a washer and dryer. Towels and linens could do with an upgrade as well. We frequently received towels and linens with holes in them. The sheets were not very soft. Our room included weekly cleaning but the first week they neglected to do more than a cursory wipe-down in the bathroom and they did not vacuum. We chalked it up to an oversight but the next week even less was done-they literally just changed the sheets. We complained and the next week is was done thoroughly. All-in-all, we would stay again due to the location and front desk staff.

Well located. Comfortable

Customer review rating 4.0/5

Bev Families - Confirmed reviews ALL

A great Mother’s Day stay and reconnection with family after Covid

Very comfortable, well located and well appointed. Shower was great!

Customer review rating 5.0/5

Bernadette Business - Confirmed reviews ALL

I enjoyed my stay very much. Staff were wonderfull and very welcoming. The unit was clean and comfortable. The only disappointment was that the restaurant was closed.

Well located, decent size, comfy beds.

Customer review rating 3.5/5

H Families - Confirmed reviews ALL

The room itself was well appointed and comfortable. We needed something self contained and decent size in CBD, and it suited us well. Beds, even sofa bed, was very comfortable. Staff were polite and kind, and trash was collected anytime we left it outside (given housekeeping is less frequent during COVID). Still, we had some issues. The room wasn’t super clean to start. Some dishes were dirty in the cupboards and the carpet under sofa bed had trash, dirt and nail clippings. Was requested on booking for sofa bed to be made, but was missed (understandable). Luckily didn’t need til second night so asked for it to be made the following day, but never happened. I had to request the bedding from reception on the second night. We also had a broken bottle situation one night. I was kindly assisted by reception and they made note for housekeeping to come the next day to ensure it was properly cleaned. We specifically tidied our things away and stayed away all day, but housekeeping did not come- there were still towels there I had left to mark the area. Our stay overall was adequate, but lacked the professionalism and polish I expected of a 4star hotel.

perfect location for inner city business activity

Customer review rating 5.0/5

Graham Business - Confirmed reviews ALL

Excellent, roomy, accommodation with plenty of natural light. Perfectly positioned for business meetings across the city, well priced and good hospitable service.

Good location

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Good

Very well located for Exhibition Centre.

Customer review rating 4.0/5

Sean F. Business - Confirmed reviews ALL

Enjoyed the stay. Functional no fuss room, friendly staff ( even got a bottle of wine on arrival). Dissapointed with only standard chanels on the TV.

Great location. Excellent room.

Customer review rating 5.0/5

Jenny Solo - Confirmed reviews ALL

Great location close to transport, restaurants and tourist sites. Reception staff friendly and helpful. Room fabulous with balcony and cooking facilities. Would be fabulous for a longer stay. Very clean. Bed very comfortable. Also very handy having washing machine and dryer. Highly recommend and will definitely stay again!

Great location easy walk to George Street and close to Darling Harbour, Town hall train station. Staff were fantastic very welcoming and we arrived early and checked into room early.

Customer review rating 4.5/5

Kathy C. Families - Confirmed reviews ALL

Will come back.

Clean and comfy bed

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

It’s always good when we come. There was no milk for tea or coffee and no sugar either. Also there was no hand soap so I just used the body wash in the shower. Only small things. Overall the stay was comfortable and close to work.

Good location, mixed experience

Customer review rating 2.0/5

Sarah Business - Confirmed reviews ALL

I traveled for business with colleagues. I was upgraded to an executive room, however for one person it was too big, too dark (not enough natural light so had to keep lights on constantly) and too cold (no heating). On check out I was held up by reception until they realised their error but it was not the most friendly experience. Won't stay here again.

Dear Sarah D., Thank you for taking the time to tell us about your experience at Mantra on Kent, Sydney. First and foremost, I want to extend my sincerest apologies for the negative experience on the front desk. Please rest assured your comments will be discussed with the team with a view to delivery the necessary training and improve our service delivery. I will also have maintenance look at the lighting in the room to see where we can make some positive improvements while also trying to conserve energy. If you are heading back to the CBD, please feel free to drop me a line directly and I would be happy to take care of all your booking arrangements. This will include a generously discounted rate and complimentary bottle of wine on arrival. Just use this email as confirmation when you are ready to book. We appreciate you sharing your comments and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Daniel Figliomeni General Manager

Simple accommodation - outstanding location

Customer review rating 3.5/5

K M. Couples - Confirmed reviews ALL

We love how we can so quickly walk to both the CBD and Darling Harbour, the Mantra On Kent is brilliantly located. The accommodation itself is fine, those servicing the rooms probably need a checklist as we had to ask for a toaster (had a chuckle when receptionist asked if we'd checked the kitchen cupboards - did he think we were looking under the bed for it?) and buy our own soap (space for 2 dispensers, only 1 there was lotion) - 1st day shower was woeful, you just have to time the shower when nobody else is having one otherwise you are either getting very hot or very cold; fortunately on our 2nd day it was ok. Heating shot out cold air no matter what buttons we touched, fortunately there was a portable heater available. Comfortable bedding, very quiet room.

Dear Manning K., We very much appreciate your comments regarding your stay at Mantra on Kent Sydney. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I have spoken to our housekeeping to ensure our rooms are fully stocked before we check guests into our rooms. I understand your frustration. I am glad to hear that your overall stay was enjoyable! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as this one! Sincerely, Eufemia Macri Front Office Manager | Mantra on Kent P: +6… | eu… | www.mantra.com.au/kent

Grear access great city gerries n food

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

W wonderful Front reception staff friendly ealm helpful Rooms fine

Dear Lynne M., We very much appreciate your comments regarding your stay at Mantra on Kent Sydney. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as this one. Sincerely, Eufemia Macri Front Office Manager | Mantra on Kent P: +6… | eu… | www.mantra.com.au/kent

great place

TripAdvisor rating 5.0/5

krishleal1989 TripAdvisor review

Well Nothing much to say than Awesome.. Rooms are perfect for me , great service , nice and good looking reception staffs, and location are very accessible for everything. Its highly recommended hotel

Quick stop over

TripAdvisor rating 5.0/5

aptustrading Business - TripAdvisor review

Staff friendly property well located to all the essentials supermarkets, bottle shops and cafes. A pleasant stay in a crazy time in life. I would recommend the stay and i will be back when I'm back in the area.

Dear aptustrading, Thank you for staying at Mantra on Kent, we are so glad you enjoyed our central location and the team looked after you during you stay. Stay safe and we look forward to welcoming you back again soon. Regards Emma

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