Mantra on Northbourne Canberra

Customer review rating 3.9/5 1,138 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Mantra on Northbourne Canberra
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Hotel extras

  • Close to City Centre Shopping Precinct

  • Close to Lonsdale Street Restaurants & Cafes

  • Apartment Style living

  • Underground parking

  • Conveniently located close to Canberra attractions

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Laundry
  • Porter
  • Concierge
Leisure and activities
  • Outdoor unheated poolPaying
  • Well-being
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • 4 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
Information message

Hotel location

Mantra on Northbourne Canberra

84 Northbourne Avenue
2612
canberra
australia

Tel: +611300092872

Fax: (+61)2/62432599

Check-in from 14h00

Check out up to 10h00

  • By plane

    CANBERRA INTERNATIONAL AIRPORT At 8km / 4.97 miles

GPS :-35.274217, 149.130653

Your meetings and events

"Mantra on Northbourne's three conference rooms are neutral in tone and provide a perfect environment to do business. They are equipped with modern facilities including PA system with microphones, audio-visual equipment and internet access. Eachsoundproof, interconnected room can accommodate up to 50 people in range of configurations including workshop and theatre style. The rooms can also be opened into one large conference room, "The Gallery", accommodating 150 delegates.

4 

meeting rooms

From 1 to 150 

attendees

Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

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  • Convert different units of measurement and make organising your events easier.

General equipment

  • Screen

  • Flipchart

  • Soundproof

  • Video camera

  • Videoconferencing

  • Audio and video equipment

  • Office

  • Podium

  • Lectern

  • Day light

  • WIFI access

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

  • High speed transmission line

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Enjoy your own little sanctuary in the heart of Canberra. At Mantra on Northbourne, we've got you something for everyone, from hotel rooms for business travellers and couples to spacious, self-contained apartments for families and groups. If you're looking for self-contained accommodation our 1 and 2 Bedroom Apartments are the perfect choice. Whip up some home cooked favourites in your fully equipped kitchen, and let the dishwasher do the work while you put your feet up in front of the TV.

Hotel

  • Max. number of persons: 3
  • Area: From 30 m² / 323 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone
Room

Our restaurants and bars

STOCK KITCHEN

Type of cuisine: Other cooking style

Stock Kitchen & Bar is the perfect place to enjoy fabulous coffee, food and wine with family, friends and colleagues. Inspired by home-style, hearty and healthy fare, we can guarantee there is something everyone will enjoy.

STOCK BAR

Non contractual photo

Stock Kitchen & Bar is the perfect place to enjoy fabulous coffee, food and wine with family, friends and colleagues.

Our guest reviews for
Mantra on Northbourne Canberra

100% genuine reviews from our guests

Find out more

ALL Rating 3.9/5

1,138 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,110 reviews

No service, needs maintenance

Customer review rating 3.9/5

George Couples - 14/09/2020 Confirmed reviews ALL

The room wasn't serviced. The room requires maintenance and a thorough clean

Dear George, Thank you for taking the time to tell us about your experience at the Mantra on Northbourne. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lucie Kolarikova Assistant Manager
Customer review rating 3.9/5

Anonymous Friends - 13/09/2020 Confirmed reviews ALL

Great location, helpful and friendly staff. Great room.

Dear Glenda, We very much appreciate your comments regarding your stay at the Mantra on Northbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lucie Kolarikova Assistant Manager

Well located

Customer review rating 3.9/5

Donna Friends - 12/09/2020 Confirmed reviews ALL

Reception staff were helpful and nice

Dear Donna, We very much appreciate your comments regarding your stay at the Mantra on Northbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lucie Kolarikova Assistant Manager

Great Stay

Customer review rating 3.9/5

Fran S. Friends - 09/09/2020 Confirmed reviews ALL

Great location and very helpful staff

Dear Frances, We very much appreciate your comments regarding your stay here with us at the Mantra on Northbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lucie Kolarikova Assistant Manager

Family catch up

Customer review rating 3.9/5

Anonymous Families - 08/09/2020 Confirmed reviews ALL

My family and I had one night in Canberra to celebrate Father’s Day with our daughter who is at Uni, along with grandfather and uncle.

Dear Julie, We very much appreciate your comments regarding your stay at the Mantra on Northbourne Canberra. It is always a pleasure to receive positive feedback. I will share your comments with Lucie and the rest of our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fatima Dollie

Given the circumstances , due to vivid.

Customer review rating 3.9/5

Holley A. Families - 07/09/2020 Confirmed reviews ALL

I was satisfied with the stay, clean comfortable bed, lovely hot shower. Clean towels. Although the bathroom is outdated. And I am particular about the cleanliness of a few items. Some cups and glasses appeared smudged or dirty. Overall happy with the stay. In the future, I hope to stay again and use other facilities such as the gym and pool.

Dear Holley A., We very much appreciate your comments regarding your stay at the Mantra on Northbourne Canberra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fatima Dollie

Well located, fair pricing, nice rooms

Customer review rating 3.9/5

Anonymous Friends - 01/09/2020 Confirmed reviews ALL

I enjoyed my stay at Mantra, however the tv and stereo system both weren't working. And one of the rooms in the suite had less than half a roll of toilet paper. Other than those issues, it was a great stay and will definitely be staying there again.

Dear Paije, We very much appreciate your comments regarding your stay at the Mantra on Northbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I would also like to apologize for the couple of issues you have encountered during your stay and please rest assured I will follow this up with the respective departments and we will do our best to prevent future occurrence. Thank you again for sharing your experience, and we hope to welcome you back in near future. Sincerely, Lucie Kolarikova Assistant Manager

Friendly Staff

Customer review rating 3.9/5

Anonymous Friends - 01/09/2020 Confirmed reviews ALL

Our stay was during Covid so nothing was as normal, room had minimal utensils, restaurant/room service were closed (which was advised on the website prior to making the booking). My major dissatisfaction was that the heated pool was closed, this was the reason I booked here, so to say I am not happy is an understatement, if the website had stated it was closed I wouldn’t be so angry

Dear Melissa, Thank you for taking the time to tell us about your experience at the Mantra on Northbourne Canberra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are assessing the current climate and hope to have our pool up and running as soon as possible for all of our guests. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Fatima Dollie

Great location

Customer review rating 3.9/5

Lisa W. Friends - 01/09/2020 Confirmed reviews ALL

We were a group of ladies there for the one night only. The room was a little outdated (but for the price was fine for 1 night) the beds did require a thicker blanket or additional blanket as the room was very cold (even with the heating on) this is just a suggestion not a criticism, we asked for another blanket and it was bought up immediately.

Dear Lisa, We very much appreciate your comments regarding your stay at the Mantra on Northbourne Canberra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fatima Dollie

Good location, friendly staff

Customer review rating 3.9/5

Maryann O. Couples - 29/08/2020 Confirmed reviews ALL

We had to swap rooms as the heater didn't work and in Canberra at this time is a must . When we moved to the new room the towel rake collapsed and sent me flying , not a good start but a pleasant say after that.

Dear Maryann, We very much appreciate your comments regarding your stay at the Mantra on Northbourne. I am so terribly sorry to hear about all the issues you have encountered during your stay. Please rest assured that all your concerns will be investigated and rectified at our earliest convenience. On a brighter note, I am glad to hear you enjoyed your overall stay in our beautiful, yet very cold Capital, and I do hope we will have the chance to welcome you back in near future. Sincerely, Lucie Kolarikova Assistant Manager

Great space for the family with all amenities and well located

Customer review rating 3.9/5

Leah Families - 29/08/2020 Confirmed reviews ALL

We were passing through Canberra on our way home from a ski holiday - the washing machine and ease of parking/location to restaurants made the stay so easy!

Dear Leah, We very much appreciate your comments regarding your stay at the Mantra on Northbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lucie Kolarikova Assistant Manager

Very ordinary- will stay elsewhere next time

Customer review rating 3.9/5

Catherine Business - 28/08/2020 Confirmed reviews ALL

Very disappointed. I have stayed here on numerous occasions and it has in the past been acceptable. On this occasion I’m extremely disappointed, no room service, no minibar, curtains damaged, provisions poor in the apartment. This is all put down to COVID-19. And the only option for eating was Uber eats or to work out in the -2° Canberra weather to go to a local restaurant. As I was there for three nights I found this quite a poor service. In addition, the parking was $15 a day, the accommodation was $200 a night, so there was no discount for the limited facilities.

Dear Catherine, Thank you for taking the time to tell us about your experience at the Mantra on Northbourne. I am very sorry that your experience did not meet your expectations and please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer, however I can see we did not quite hit the mark this time. Please rest assured your concerns will be brought up at our next operational meeting and we will do our best to improve the quality of our services. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lucie Kolarikova Assistant Manager

Good location

Customer review rating 3.9/5

Tom H. Couples - 24/08/2020 Confirmed reviews ALL

The accommodation was satisfactory but the pool, gym, restaurant and coffee cart were closed Because of COVID. A discount Or free paring would have been nice.

Dear Thomas, Thank you for taking the time to tell us about your experience at the Mantra on Northbourne Canberra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lucie Kolarikova Assistant Manager
Customer review rating 3.9/5

Jill B. Couples - 23/08/2020 Confirmed reviews ALL

I was overcharged and at no time was an apology offered and it took more than one complaint for it to be rectified.

Dear Jill, Thank you for taking the time to tell us about your experience at the Mantra on Northbourne. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lucie Kolarikova Assistant Manager

Well located close to work office.

Customer review rating 3.9/5

Anonymous Business - 21/08/2020 Confirmed reviews ALL

Also, I like having a kitchen and fridge to make my own meals. Also. the use of undercover parking is awesome Waz

Dear Warren, We very much appreciate your comments regarding your stay at the Mantra on Northbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lucie Kolarikova Assistant Manager

very comfortable

Customer review rating 3.9/5

Anonymous Families - 20/08/2020 Confirmed reviews ALL

enjoyable

Dear Robert, We very much appreciate your comments regarding your stay at the Mantra on Northbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lucie Kolarikova Assistant Manager
Customer review rating 3.9/5

David Families - 18/08/2020 Confirmed reviews ALL

The staff were the key to our stay. LOCAL Knowledge led to great cafes and restaurants. The girl on night shift Friday and morning shift Saturday were great. I wish I knew their names

Dear David S., We very much appreciate your comments regarding your stay at the Mantra on Northbourne Canberra. It is always a pleasure to receive positive feedback. I will share your comments with Lucie and Mia. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fatima

Well located, 24 hour staff, quiet

Customer review rating 3.9/5

Matt Business - 17/08/2020 Confirmed reviews ALL

All I expected, even with no housekeeping, it was fine and it was clear I could have new towels etc if needed. Staff are very relaxed and friendly.

Dear Matt, We very much appreciate your comments regarding your stay at the Mantra on Northbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lucie Kolarikova Assistant Manager

Nice

Customer review rating 3.9/5

Lisa Couples - 10/08/2020 Confirmed reviews ALL

Only complaint was bed was extremely uncomfortable

Dear Lisa, We very much appreciate your comments regarding your stay at the Mantra on Northbourne Canberra. It is always a pleasure to receive positive feedback. I will share your comments with our team. We have recently changed our mattresses and would like to apologise that they were not as comfortable. I will pass this on to the team to make them a bit more comfortable. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fatima

Great location and room size.

Customer review rating 3.9/5

Matt Couples - 09/08/2020 Confirmed reviews ALL

Hotel was in a great location for us and the bed was comfy!

Dear Matthew, We very much appreciate your comments regarding your stay at the Mantra on Northbourne Canberra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fatima

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