Mantra on Russell Melbourne 4.5 stars

Customer review rating 4.6/5 2,445 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Mantra on Russell Melbourne
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Hotel extras

  • Located in the Melbourne CBD.

  • Spacious hotel and apartment style rooms.

  • Indoor Pool, Spa, Sauna & Gym

  • Modern restaurant and bar along with conference spaces.

  • Close to shopping and iconic restaurant areas.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet AccessPaying
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
  • Porter
  • Concierge
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Well-being
  • Babysitting on requestPaying
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • Room service
Business services
  • 1 meeting room(s)
  • Business centre
  • Copy/print service availablePaying

Hotel location

Mantra on Russell Melbourne

222 Russell Street
3000
melbourne
australia

Tel: +611300092872

Fax: (+61)3/99152599

Check-in from 14h00

Check out up to 10h00

GPS :-37.811297, 144.967821

Your meetings and events

Mantra on Russell offers an array of different spaces for different occasions, from executive meeting space, through to large meetings, along with event space or something for that special occasion. Ask us today if we can assist with your next event.

Room descriptions and layouts

1 

meeting room

From 1 to 120 

attendees

Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel

  • Convert different units of measurement and make organising your events easier.

General equipment

  • Screen

  • Flipchart

  • Audio and video equipment

  • Day light

  • Overhead projector

  • Airconditioned meeting room

  • WIFI access

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Ideal for both business and leisure travellers, our spacious Studio Rooms, 1 and 2 Bedroom Apartments are packed with facilities to make your stay comfortable and convenient. There is WiFi access and a work desk for keeping up with your workload, as well as FOXTEL when it comes time to unwind. Get creative in the kitchenette or make use of the full kitchen if you feel like dining in. Take in the view with most rooms featuring private balconies where you can cast your eyes out over the city skyline.

Studio Apartment

  • Max. number of persons: 2
  • Area: From 32 m² / 344 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone
Studio

Our restaurants and bars

HOME KITCHEN AND BAR

Type of cuisine: Barbecue

Located on level one, Home Kitchen & Bar is the perfect place for quiet reflection over coffee, drink or a meal anytime you like. Enjoy grass fed Angus Beef raised from the Riverina Region, succulent Wagyu from the Limestone Coast and Bass Strait salmon.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mantra on Russell Melbourne

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

2,445 reviews

tripadvisor

TripAdvisor Rating 4.5/5

3,376 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Excellent Stay supported by fantastic staff

Customer review rating 4.6/5

Dr. A. Solo - 01/12/2020 Confirmed reviews ALL

From the moment of arrival to that of checkout the staff at Mantra on Russell are there to welcome and support in every way. The hotel is excellently located in the heart of Melbourne and excels in cleanliness and homeliness. It is indeed my 'home away from home' in Victoria.

Dear A. (aka our favorite guest), We shouldn't have favorites but in this case we do and we very much appreciate your comments regarding your stay at the Mantra on Russell Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I hope your walking off the donuts! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aaron Glenn Hotel Manager

Cleanliness is superb

Customer review rating 4.6/5

Rachel Couples - 01/12/2020 Confirmed reviews ALL

All in all its good except for the door cause the card key is not working... But they move us in a diffetent room so its still good. All the staff are very helpful and with pleasing personality namely Luna, Monica and Sabin.

Dear Rachel, We very much appreciate your comments regarding your stay at the Mantra on Russell Melbourne. It is always a pleasure to receive positive feedback and Luna, Monika and Sabin will be thrilled when I share with them the feedback and I am so encouraged by your comments in regards to our cleanliness as our Housekeeping team have been working so hard and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aaron Glenn Hotel Manager

Location

Customer review rating 4.6/5

Haydar Friends - 30/11/2020 Confirmed reviews ALL

Great customer service on arrival, everything was great.

Dear HAYDAR, We very much appreciate your comments regarding your stay at the Mantra on Russell Melbourne. It is always a pleasure to receive positive feedback and Mikey will be absolutely thrilled to learn of the special mention. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aaron Glenn Hotel Manager

Great customer service

Customer review rating 4.6/5

Jenni Friends - 30/11/2020 Confirmed reviews ALL

We were well cared for by Monica the moment we checked in! It always feels like great value for money when you are told that you have been allocated a better room. Thanks again!

Dear Jenni, We very much appreciate your comments regarding your stay at the Mantra on Russell Melbourne. It is always a pleasure to receive positive feedback and Monica will be thrilled of the special mention. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aaron Glenn Hotel Manager

Fantastic Service and Beautiful Room

Customer review rating 4.6/5

Sim.c Families - 30/11/2020 Confirmed reviews ALL

The service from all of the team was fantastic and we were well taken care of as loyal Accor members. Our room was modern, spacious and comfortable with everything we needed for our family of 4. The balcony outside provided a great view over China town and beyond.

Dear SIMONE, We very much appreciate your comments regarding your stay at the Mantra on Russell Melbourne. It is always a pleasure to receive positive feedback and I love the fact you found your stay so positive because of our service and specifically Luna. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aaron Glenn Hotel Manager
Customer review rating 4.6/5

Jeff Business - 30/11/2020 Confirmed reviews ALL

Friendly service great location

Dear Jeffrey, Thank you for your review! We are glad that you enjoyed your stay , convenient location and most importantly the service that our team provided you. We appreciate your business and look forward to your return. Regards, Aaron Glenn Hotel Manager

Great spot, quiet and comfortable

Customer review rating 4.6/5

Heather W. Couples - 30/11/2020 Confirmed reviews ALL

Warm welcome from Mikey and Ketan. Room was great, quiet and nice and dark for sleeping. Only thing missing was a power point on my side of the bed. We will be back as soon as on-site food is available. For people on a low income, it would be great if a cheaper parking deal could be available.

Dear Heather, We very much appreciate your comments regarding your stay at the Mantra on Russell Melbourne. It is always a pleasure to receive positive feedback and it is even more wonderful to read the names of Ketan & Mikey whom made your stay so comfortable. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are also on track to re-open our breakfast service from 12th January so I guess it won't be long until we have you back again! :) Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aaron Glenn Hotel Manager

Great rooms

Customer review rating 4.6/5

Amanda S. Friends - 29/11/2020 Confirmed reviews ALL

Great rooms for 4 adults, heaps of room to move, 2 bedroom apartment.

Dear Amanda, Thank you for your Review! We are glad that you enjoyed your stay and the comfort that our 2 Bedrooms provide. We appreciate your business and look forward to your return someday in the near future. Regards, Aaron Glenn Hotel Manager

Friendly Staff , Clean and close to shopping

Customer review rating 4.6/5

Angelique Couples - 28/11/2020 Confirmed reviews ALL

I came to Melbourne for a weekend of Christmas Shopping , Hotel was well priced, walking distance to Burke street Mall and had its own parking on site , room was a great size and loved the fact l could have a walk in shower , Balcony could have done with a bit of TLC , and a bit disappointed that restaurant was closed due to Covid.

Dear ANGELIQUE, We very much appreciate your comments regarding your stay at the Mantra on Russell Melbourne. It is always a pleasure to receive positive feedback and its pleasing to read about your overall positive experience and I agree our location is fantastic. I apologise that our restaurant was unavailable it has been a truely difficult year but we are on track to re-open on 12th January. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aaron Glenn Hotel Manager
Customer review rating 4.6/5

Elias P. Business - 28/11/2020 Confirmed reviews ALL

I have been a loyal customer for over 14 years.

Dear ELIAS, We very much appreciate your comments regarding your stay at the Mantra on Russell Melbourne. WOW 14 YEARS!!! That is truely truely incredible and I am so pleased you love our hotel so dearly! It is always a pleasure to receive positive feedback but I note your areas around constructive things we can improve upon I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aaron Glenn Hotel Manager

great place to stay

Customer review rating 4.6/5

Katie Friends - 27/11/2020 Confirmed reviews ALL

The staff were very helpful. The rooms are clean. Close to Shops and transport.

Dear Katie, Thank you for your Review! We are glad that you enjoyed your stay and our convenient location and found our team to be most welcoming. We look forward to your return for a future stay with us. Aaron Glenn Hotel Manager
Customer review rating 4.6/5

Andrew S. Couples - 27/11/2020 Confirmed reviews ALL

Staff very nice but there were no robes which was disappointing

Dear Andrew, We very much appreciate your comments regarding your stay at the Mantra on Russell Melbourne. It is always a pleasure to receive positive feedback and note that your overall experience was a pleasant one. I will share your comments with our team. I also note that having no robes drew away from a rather otherwise positive experience. Robes are not standard in our Mantra rooms but are available on request but your feedback has shown that we need to better look at how we communicate this to our guests. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aaron Glenn Hotel Manager

GREAT STAY, AS ALWAYS

Customer review rating 4.6/5

Nikita R. Families - 26/11/2020 Confirmed reviews ALL

HELPFUL, NICE AND GREAT ROOM WITH A BALCONY AS REQUESTED. WILL ALWAYS STAY THERE!

Dear Nikita, We very much appreciate your amazing comments regarding your stay at the Mantra on Russell Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team & Monika who will be thrilled. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aaron Glenn Hotel Manager

Amazing place

Customer review rating 4.6/5

Megan H. Families - 25/11/2020 Confirmed reviews ALL

Everyone was amazing

Dear Megan, Thank you for your 10/10 Review! We are so very glad that you enjoyed your stay and found us to be amazing. We appreciate your feedback and look forward to your return. Regards, Aaron Glenn Hotel Manager

Great location. Return guests

Customer review rating 4.6/5

Dean P. Couples - 25/11/2020 Confirmed reviews ALL

Nice and easy location to get around. Room clean and bed comfortable

Dear Dean, We very much appreciate your feedback regarding your stay at the Mantra on Russell Melbourne. It is always a pleasure to receive positive feedback and I am pleased you loved our location and for our rooms clean and comfortable. I am sure that this feedback will serve as an encouragement as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aaron Glenn Hotel Manager
Customer review rating 4.6/5

Andrew Business - 23/11/2020 Confirmed reviews ALL

Very disappointing that we were not advised on booking in that we had to book to have the room cleaned,my partner put the refresh sign on leaving at 9 am and was most pissed off to return and find a dirty room.we have stayed at the mantra often and found this experience to be well below average.ps the old covet excuse does not wash anymore.

Dear Andrew, Thank you for taking the time to tell us about your experience at the Mantra on Russell Melbourne. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us and I sincerely apologize that some of our Covid Safe measures such as minibar and Housekeeping on request have impacted on an otherwise pleasant experience alongside the speed of the internet which was less than satisfactory. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aaron Glenn Hotel Manager

Friendly Staff

Customer review rating 4.6/5

Louis Friends - 23/11/2020 Confirmed reviews ALL

A pleasure to deal with such friendly staff, from my phone booking to check in and check out the staff were warm and friendly. The two Bedroom Apartment was very spacious and well appointed. Well done Mantra on Russell

Dear Louis B., We very much appreciate your comments regarding your stay at the Mantra on Russell Melbourne. It is always a pleasure to receive positive feedback especially when it is regards to the wonderful service our team has provided. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aaron Glenn Hotel Manager

Great stay, perfect location

Customer review rating 4.6/5

Emma Couples - 22/11/2020 Confirmed reviews ALL

Booked one night there, staff were lovely and really helpful. The hotel room was clean and we were able to use all the facilities (sauna, gym, spa and pool) which were great! Amazing stay! Will definitely be back

Dear Emma W., We very much appreciate your comments regarding your stay at the Mantra on Russell Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aaron Glenn Hotel Manager

Good experience clean rooms

Customer review rating 4.6/5

Tim Couples - 22/11/2020 Confirmed reviews ALL

Great location, clean rooms great experience

Dear Tim, We very much appreciate your comments regarding your stay at the Mantra on Russell Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aaron Glenn Hotel Manager

Close to everything

Customer review rating 4.6/5

Rob W. Couples - 21/11/2020 Confirmed reviews ALL

We enjoyed our stay , we found the staff very helpful & friendly.

Dear Thank you for your Review! We are glad that you enjoyed your stay, our convenient location and also the wonderful service that our team provided you. We appreciate your business and look forward to your return. Regards, Aaron Glenn Hotel Manager

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