BreakFree Moroccan Surfers Paradise 3.5 stars

Customer review rating (ALL Rating) 4.0/5 803 reviews

ALLSAFE approved hotel

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BreakFree Moroccan Surfers Paradise
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+ 5 Services

Hotel extras

  • Feel reassured with access to AXA medical teleconsultation free of charge

  • Located within walking distance to Cavill Avenue

  • Heated outdoor swimming pool & spa

  • Heated indoor swimming pool, spa & sauna.

  • 5 minute walk to tram station

Hotel location

BreakFree Moroccan Surfers Paradise

14 View Avenue
4217 surfers paradise
australia

Fax: (+61)7/55269700

Check-in from 14h00

Check out up to 10h00

  • By plane

    GOLD COAST AIRPORT At 31km / 19 miles - Shuttle paying

GPS:-27.998124, 153.429914

Our accommodation(s)

Your home away from home, BreakFree Moroccan offers superb value 1 and 2 Bedroom Apartments, fully equipped with everything you will need to enjoy your Surfers Paradise holiday. Apartments are spacious, with a bathroom, laundry facilities and cable TV. Each apartment has a private balcony overlooking the Gold Coast, with views of the ocean, hinterland or Surfers Paradise skyline.

Our guest reviews for
BreakFree Moroccan Surfers Paradise

100% genuine reviews from our guests

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ALL Rating 4.0/5

803 reviews

Good location but old room

Customer review rating 2.5/5

James Friends - 11/01/2022 Confirmed reviews ALL

Very close to Cavill Ave but room was old and in need of a refurb. Air conditioners were very rusted and didn’t work so portable fans were placed in rooms but this wasn’t overly helpful either. The back room was straight opposite Cali Beach Club which was very loud til late at night, even with windows closed. Organised two rollaway beds in the room - neither were comfortable and one was very brown & even looked mouldy. No pillows were provided for the rollaways which then needed to be shared from the pillows on the other beds in the room. Was very hard to find a car park in the undercover car park and couldn’t even get a park on the final night as the car park was full

The room we stayed in was not as described and terrible service

Customer review rating 0.5/5

Kerry L. Families - 08/01/2022 Confirmed reviews ALL

I had 3 air conditioners in our room and not one was working. Smoke alarm was not operational. Bathroom tap was leaking brown water, brown stains on ceiling in dining room, curtains too long and falling off runners, a picture fell off the wall, lounge smelt like urine. All ceiling fans would only operate on highest setting, no exhaust fan in bathroom working, mound in bathroom, dust caked on ceiling fans. Still waiting on management to speak to general manager regarding a partial refund. Management could not offer a room change although they offered me pedestal fans. Wifi would not work and we stayed for 4 nights and sweated all night. Terrible service and more people were complaining whilst I was there. The air conditioning units on the balconies were so rusted hence why they were not working and I was cranky as I booked the hotel due to the fact their was air conditioning in the rooms. Very disappointed and will never return to this hotel.

Well located

Customer review rating 3.0/5

Roberto Families - 05/01/2022 Confirmed reviews ALL

Our stay was good, its just that our room doesnt have an aircon. We have ceiling fans, but thats not enough, they have provided a stand fan, but the stand fas was rusty and we didnt use it

Run down, dirty

Customer review rating 0.5/5

Suzanne B. Families - 04/01/2022 Confirmed reviews ALL

Very disappointing. Apartment very, very run down and dirty, cocroaches everywhere, cobwebs, all doors and windows filthy rusty pedestalfa s, I could honestly go on. Had to go out and buy cutting board, cutlery storage containers.

Very convenient

Customer review rating 4.0/5

Jamal D. Families - 04/01/2022 Confirmed reviews ALL

Enjoyable and relaxing particularly with the spectacular views in the esplanade tower from the 3 180 degree outlook.

Great stay

Customer review rating 5.0/5

Dima Families - 02/01/2022 Confirmed reviews ALL

I love staying here. It is so conveniently located and the staff are extremely friendly and helpful.

Location an view fabulous

Customer review rating 2.5/5

Jenny H. Families - 31/12/2021 Confirmed reviews ALL

The staff fabulous but that an view all that was good. Terrible car park as couldn't find any free an permanent residents abusive an rude. we finally did get a park but too scared to drive out to sightsee or shop centres an loose it so had to walk everywhere. Only had two cleaners so on check in our apartment not ready so sent away. Finally got in 5pm three hours late. Thankfully the young lady on counter stayed back un paid as she should have finished at 3pm to help us with car park drama an keys to unit. Then the next problem was only 1 set keys so very upsetting when we went out separately. Next drama dryer wouldn't work so hard to dry clothes an had to get towels from reception daily.. No salt an pepper or teas coffee sugar starter packs

Troublesome Stay

Customer review rating 1.5/5

Reza Families - 30/12/2021 Confirmed reviews ALL

Staying at Moroccan was quite dissapointing. 1.) The room that we were promised with at booking stage (As I am an Accor Plus member) was not provided to us in the end. 2.) The airconditioning unit on 1 room was not working 3.) The dryer in the unit was not working 4.) A dead bird was found on the verandah doorstep 5.) Windows, doors, furniture and floor were dirty 6.) The complimentary car park that was allocated for us was full. The apartment did not help so we had to pay for parking elsewhere. 7.) We asked for 2 extra toilet paper (We hired a 3 bedroom apartment for 3 nights) and the receptionist rejected and only provided with 1 No compensation was provided to us even though the stay did not meet the standard that was promised to us as stated above. Would think this is the first and last experience with Breakfree Moroccan.

Disappointing room

Customer review rating 1.5/5

Anonymous Families - 28/12/2021 Confirmed reviews ALL

Disappointed in room, after requesting a room twice in a certain tower and being confirmed we were in that tower we ended up in a completed different tower

Great location. Terrible parking arrangements.

Customer review rating 4.5/5

Michael R. Families - 19/12/2021 Confirmed reviews ALL

All in all had a great stay but with a few minor issues. We had 2 units booked. Parking was not the best as most of the time we parked where we could and not in parking spot allocated to unit. Was a 4wheel drive vehicle parked in our unit number parking spot and we also found out was an abandoned vehicle. Parking spot for 2nd unit had a private car sign but was advised our daughter could park there when no-one else's car was there so was a bit of a nightmare with parking during our week long stay. Our unit yes do understand the age of buildings but furniture is responsibility of owners. The 3 seater lounge was broken at one end and do realise wear & tear. Beds need a mattress topper for extra comfort as like laying on carpet on the floor. Everybody is different though. 2nd unit our daughter & her friend stayed in they were happy with everything. Only issue I saw was recliner didn't work on lounge suite. Nick & fellow staff we had contact with were all great, friendly and helpful. Nick especially as he tried in various ways of rectifying issues and did with a smile. So a credit to Nick for a job well done. Thanks again to everyone at Breakfree Morocan hotel. Michael , Leanne & Haylee R..

Perfect location plus great weather

Customer review rating 5.0/5

Maggie Families - 18/12/2021 Confirmed reviews ALL

Great unit overlooking the beach

Great view and large rooms

Customer review rating 3.5/5

Michael A. Families - 18/12/2021 Confirmed reviews ALL

Staff didn’t show us around the motel or tell use where anything was like bins and parking

Tired

Customer review rating 2.0/5

Ross N. Families - 15/12/2021 Confirmed reviews ALL

The parking arrangement is a disaster. Reception claimed that there are 28 spots for guests as marked with a sign. I saw 3 that all had cars in them. The aircon in one of the bedrooms did not work, no remote for the main TV (a replacement TV was provided after one day.) The staff were great but had to constantly be making excuses for poor management. Great location. I did not mind the noisy and huge open air night club next door. In Surfers you expect a bit of noise.

Great location and comfy unit

Customer review rating 4.0/5

C. C. Families - 06/12/2021 Confirmed reviews ALL

The facilities, view and location were great. The unit was spacious and comfortable.

Good location, lovely views, good size apartments

Customer review rating 4.0/5

Sue Families - 22/11/2021 Confirmed reviews ALL

Have been staying here for many years love the location good value for money.

A perfect stay. Especially the pools! Kids live them.

Customer review rating 4.5/5

K.s Families - 19/11/2021 Confirmed reviews ALL

Good location, spacious rooms, big balconies.

Great location

Customer review rating 4.0/5

Terri Friends - 14/11/2021 Confirmed reviews ALL

Was a great weekend. Didn’t get to stay as high up as last year but ocean views were still ok. Bit longer wait time for lift as one wasn’t working.

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