Mantra on View Surfers Paradise

Customer review rating 4.2/5 2,877 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Mantra on View Surfers Paradise
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+ 17 Services

Hotel extras

  • Located across from beach

  • Close proximity to the tram

  • Walking distance to the heart of Surfers Paradise

  • Outdoor pool

  • Large conference facilities and restaurant on-site

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet AccessPaying
  • ParkingPaying
  • Wheelchair access
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • GOLD COAST AIRPORTPaying
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
  • PorterPaying
  • Concierge
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
Leisure and activities
  • Fitness centre
  • Babysitting on requestPaying
Business services
  • 17 meeting room(s)
  • Copy/print service availablePaying
Information message

Hotel location

Mantra on View Surfers Paradise

22 View Avenue
4217
surfers paradise
australia

Tel: +611300092872

Fax: (+61)7/55922908

Check-in from 14h00

Check out up to 10h00

  • By plane

    GOLD COAST AIRPORT At 31km / 19.26 miles - Shuttle paying

GPS :-27.997919, 153.428845

Your meetings and events

We offers extensive conference facilities across two levels, comprising of 9 meeting rooms equipped to host up to 600 delegates. All rooms have access to state of the art audio visual equipment, climate control, and adjacent pre-function SPACE.

17 

meeting rooms

From 1 to 550 

attendees

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Our accommodations

During your stay in Surfers Paradise, relax at Mantra on View Hotel and make the most of your time away from home. Every room is air-conditioned and has a private balcony where you can unwind and take in the panoramic views of the city, ocean or canals. All guest rooms feature high-speed internet (fee applies) and cable TV. Relax on your own private balcony as you take in the sweeping views of the Pacific Ocean and stunning Gold Coast skyline.

City View Twin

  • Max. number of persons: 4
  • Area: From 30 / 323 sq ft
  • Views: City side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

City View King

  • Max. number of persons: 3
  • Area: From 30 / 323 sq ft
  • Views: City side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Ocean View Twin

  • Max. number of persons: 4
  • Area: From 30 / 323 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Ocean View King

  • Max. number of persons: 3
  • Area: From 30 / 323 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

High Ocean View Twin

  • Max. number of persons: 4
  • Area: From 30 / 323 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

High Ocean View King

  • Max. number of persons: 3
  • Area: From 30 / 323 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone
Rooms

Our restaurants and bars

NOSH

Type of cuisine: International

Experience the taste of Asia at NOSH Pan Asian. While the buffet breakfast offers traditional favourites including cereals, pastries, fresh fruits and hot meals, the lunch and dinner menu features authentically prepared dishes from across Asia.

NOSH

Non contractual photo

Located on Level 2, overlooking the atrium, with outdoor seating and beers on tap!

Our guest reviews for
Mantra on View Surfers Paradise

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

2,877 reviews

tripadvisor

TripAdvisor Rating 4.0/5

4,279 reviews

Customer review rating 4.2/5

Jessica T. Solo - 02/08/2020 Confirmed reviews ALL

i booked my room at 1.30 or 2 am on 26th was charged $182 plus $200 deposit. for a few hours to sleep checked out at 11,50 am its the 2nd of august and still havent got my $200 back and i see $10 was also charged to my account and i dont no why and wasnt told.im pissed off.if i dont get my money back this week il be going to court for this.i was alone desparate to sleep somewhere safe and this is what i got.

Kind staff

Customer review rating 4.2/5

Jennifer Families - 02/08/2020 Confirmed reviews ALL

It has the advantage of walking to the beach. The staff were very kind.

Well located

Customer review rating 4.2/5

Fiona G. Couples - 02/08/2020 Confirmed reviews ALL

Booked into mantra sharks, moved to view Air con didn’t work so moved to upgraded room. Very happy and grateful for lovely room Service and housekeeping excellent Beautiful view and perfect location Great parking Disappointed in lack of lighting in the living area, not one light in the roof and only one lamp on the desk! Not enough to read or work on laptop Tap missing filter in bathroom so water sprayed everywhere Not told when we moved that no self contained rooms Building finishes on kitchen wall looked like it was a patch up job waiting to be fixed made room look cheap Overall lovely hotel!

Great overall experience!

Customer review rating 4.2/5

Stratos Couples - 01/08/2020 Confirmed reviews ALL

We are regulars to the Mantra On View Surfers Paradise and we are usually happy with everything considering the category of the hotel. However, our recent experience was by far the best to date! Without going into too much detail, we received excellent service from all 3 ladies we dealt with! From the initial call to make the booking, on arrival, during our stay and even to the last minute on our departure, great attitude, care and going that extra mile for the customer! We would like to publicly thank and recognise Reservations Manager Sandi, Assistant Manager Nadia and Georgia for their service and care they showed us! Well done ladies! Stratos

Dear Stratos Thank you for your 5 Star Review! I wanted you to know that I have shared your fantastic review with Sandi, Georgia, Nadia and our General Manager. I have no doubt that they will be thrilled to read your kind words. It is always a pleasure to welcome back return guests and I was delighted to read that you enjoy your stays with us. We look forward to seeing you again soon! Kind regards, Lauren

Great views bad room

Customer review rating 4.2/5

Rosco Solo - 30/07/2020 Confirmed reviews ALL

The glass is not double-glazed and the noise from outside is unbearable even on the 10th floor. I handed reception a list of things which needs attention which I dare say is every room. Aera's which have never been cleaned in the room, like mould under the rim of the marble top of the hand basin and the drawer runners 7mm thick of dust. handprints over the glass wall. and the vent of the exhaust fan in the bathroom, full of dust.

Dear Ross D., Thank you for taking the time to tell us about your experience at the Mantra on View Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we did pass your handwritten feedback form in regards to the cleaning of the room to Housekeeping. I personally sent them a copy, so they would be sure to see it and rectify all of these issues. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lauren

Hmmm......not what I was hoping for

Customer review rating 4.2/5

Kevin R. Business - 30/07/2020 Confirmed reviews ALL

The experience was not what I was hoping for, seeing as there were a multitude of hotel deals to take advantage of and I settled on this one. No coffee or tea in the room (pretty basic) and bed covering wasn't anywhere near suitable or warm enough.

Dear KEVIN S R., Thank you for taking the time to tell us about your experience at the Mantra on View Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lauren

Great location and view

Customer review rating 4.2/5

Justine Couples - 30/07/2020 Confirmed reviews ALL

Stayed for few days staff very friendly

Dear Justine S., We very much appreciate your comments regarding your stay at the Mantra on View Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lauren

Clean, comfortable, good location

Customer review rating 4.2/5

Stew Solo - 29/07/2020 Confirmed reviews ALL

Good view, polite friendly staff. Convenient. Only gripes are, not enough eating utensils, no microwave.

Dear Stewart, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Lauren

Close to the action without the noise

Customer review rating 4.2/5

Daniel Families - 28/07/2020 Confirmed reviews ALL

This was my second stay at Mantra on View and were very happy with my stay each time. The proximity to the main hub of Cavil/Orchid Ave is only a block away but you don't experience any noise. There is a convenience story just outside the entrance and a Coles is close by at the Chevron Renaissance centre. The cabinetry in the rooms is starting to show its age, but for the price you pay for the rooms, its something I easily looked past. Overall, I was very happy with each stay and will be back in the future for sure!

Dear Daniel S., We very much appreciate your comments regarding your stay at the Mantra on View Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lauren

Discuringly filthy room

Customer review rating 4.2/5

Matt C. Couples - 27/07/2020 Confirmed reviews ALL

It was the first and last time I’ll ever stay in the motel Room was beyond poor quality and an absolute joke for the price I was charged

Dear Matthew, Thank you for taking the time to tell us about your experience at the Mantra on View Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we have passed all of your comments along to our Housekeeping Team, so they can ensure they take extra care in all of our rooms. I was very disappointed to read that you found our staff to be unhelpful during your stay. We certainly never want our guests to feel this way and we always endeavour to make our guests feel welcome. If there is ever anything you need during your stay, or we can help address any of your concerns while you are with us, I strongly encourage you to contact the Duty Manager. We have a Duty Manager on site 24 hours a day and we would be more than happy to attend to any issues, or find an alternate room and many other possible solutions. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lauren Taylor

Well located for walking distance

Customer review rating 4.2/5

Cara Families - 26/07/2020 Confirmed reviews ALL

Was a nice stay. Perfect for my night away with my daughter..

Dear Cara, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Lauren

Lovely room location and staff

Customer review rating 4.2/5

Tyler P. M. Families - 26/07/2020 Confirmed reviews ALL

Great staff very friendly and checking up we were safe

Dear Tyler-Alice Parker-m., We very much appreciate your comments regarding your stay at the Mantra on View Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lauren

Dissatisfied

Customer review rating 4.2/5

Larissa B. Families - 26/07/2020 Confirmed reviews ALL

The room was outdated. We waited 2 hours for a cot. The shower head pressure was abdolutley crap so we had to have a bath. My 3 year old daughter and 1 year old son found a packet of panadol under the bed. No microwave and nothing in the fridge not even any milk!

Dear Larissa, Thank you for taking the time to tell us about your experience at the Mantra on View Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we have passed all of your comments along to our Housekeeping Team, so they can ensure they take extra care in all of our rooms. We certainly should have supplied you with some individual serve milks for your stay, so please accept our apologies for this oversight. As we continue to improve our service and our COVID19 procedures, we have had to remove all non essential items from the room and temporarily close our Food and Beverage Department. We do hope that these facilities will be open in the near future. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lauren Taylor
Customer review rating 4.2/5

Gail Couples - 26/07/2020 Confirmed reviews ALL

staff were lovely. hotel clean

Dear Gail, Thank you for your 5 Star Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return. Kind regards, Lauren

Great location

Customer review rating 4.2/5

Bec Friends - 26/07/2020 Confirmed reviews ALL

Great hotel, always our preferred hotel. Reception staff were great. The rooms are in need of a refresh

Dear Rebecca O., We very much appreciate your comments regarding your stay at the Mantra on View Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lauren

Excellent stay.

Customer review rating 4.2/5

Emma Families - 26/07/2020 Confirmed reviews ALL

Excellent stay. Perfect location. Friendly and helpful staff. Clean, comfortable and well maintained room. Loved the new pool and outdoor area, unfortunately weather was to cold to swim. Children had fun running around the outdoor area. Will definitely be back, especially when the restaurant re opens.

Dear Emma, Thank you for your 5 Star Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return. Kind regards, Lauren

Great location. Always a favourite for me!

Customer review rating 4.2/5

Peter M. Friends - 26/07/2020 Confirmed reviews ALL

Good place to stay with a great view. But you need to make it clear upon check-in that during covid you won't enter the rooms to make beds or change towels unless we hang a sign on the door...

Dear Peter, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Lauren

Easy to find via road

Customer review rating 4.2/5

Rose Couples - 25/07/2020 Confirmed reviews ALL

Staff very helpful and attentive. Very Clean Limited parking if you are unable to use stairs. We were there mid week and allowed to park at the front door.

Dear Rose, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Lauren
Customer review rating 4.2/5

Anonymous Families - 25/07/2020 Confirmed reviews ALL

It was great room was very clean didn’t have any problems

Dear Melany S., We very much appreciate your comments regarding your stay at the Mantra on View Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lauren

well located

Customer review rating 4.2/5

Niko Couples - 24/07/2020 Confirmed reviews ALL

close to shops and main street but long waits for the lifts and sometimes no staff there

Dear Natasha N., We very much appreciate your comments regarding your stay at the Mantra on View Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lauren
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