Mantra on View Surfers Paradise
Mantra on View Surfers Paradise
Customer review rating (ALL Rating)
4.0/5
3,976 reviews
ALLSAFE approved hotel

Description
Hotel extras
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Feel reassured with access to AXA medical teleconsultation free of charge.
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On-site spa and hair salon.
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Close proximity to beach and public transport.
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Walking distance to the heart of Surfers Paradise.
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Outdoor spa deck.
Our accommodation(s)
During your stay in Surfers Paradise, relax at Mantra on View Hotel and make the most of your time away from home. Every room is air-conditioned and has a private balcony where you can unwind and take in the panoramic views of the city, ocean or canals. All guest rooms feature high-speed internet (fee applies) and cable TV. Relax on your own private balcony as you take in the sweeping views of the Pacific Ocean and stunning Gold Coast skyline.
Ocean View King
Hotel location
Mantra on View Surfers Paradise
22 View Avenue
4217 SURFERS PARADISE
Australia
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By plane
GOLD COAST AIRPORT At 31km / 19.26 miles - Shuttle paying
GPS:-27.997919, 153.428845
Hotel services
Check-in from - Check out up to
- Shuttle
- Restaurant
- Wheelchair accessible hotel
- Air conditioning
- Wi-Fi
- Bar
- Meeting rooms
NOSH Pan Asian Non contractual photo
Experience the taste of Asia at NOSH Pan Asian. The buffet breakfast offers traditional favourites including cereals, pastries, fresh fruits and hot meals.
NOSH Non contractual photo
Located on Level 2, overlooking the atrium, with outdoor seating and beers on tap!
Your meetings and events
We offers extensive conference facilities across two levels, comprising of 9 meeting rooms equipped to host up to 600 delegates. All rooms have access to state of the art audio visual equipment, climate control, and adjacent pre-function SPACE.
Room descriptions and layouts
meeting rooms
attendees
- m / m²
- ft / sq ft
Room name |
Surface area |
Height |
Theatre style |
U-shaped Room |
Board-room |
Classroom style |
Banquet |
---|---|---|---|---|---|---|---|
Paradise room 1 |
32 m² |
2 m |
20 participants |
Configuration is not available for this hotel |
14 participants |
Configuration is not available for this hotel | Configuration is not available for this hotel |
Paradise 2 or 3 |
33 m² |
2 m |
20 participants |
Configuration is not available for this hotel | Configuration is not available for this hotel | Configuration is not available for this hotel | Configuration is not available for this hotel |
Paradise 2 & 3 |
66 m² |
2 m |
66 participants |
Configuration is not available for this hotel |
28 participants |
30 participants |
30 participants |
Palm 3 |
70 m² |
2 m |
40 participants |
Configuration is not available for this hotel |
20 participants |
27 participants |
Configuration is not available for this hotel |
Boulevard 1 |
140 m² |
4 m |
150 participants |
32 participants |
30 participants |
80 participants |
60 participants |
Boulevard 3 |
163 m² |
4 m |
170 participants |
34 participants |
40 participants |
100 participants |
80 participants |
Palm 2 |
184 m² |
2 m |
80 participants |
24 participants |
25 participants |
30 participants |
60 participants |
Boulevard 2 |
194 m² |
4 m |
270 participants |
36 participants |
40 participants |
120 participants |
90 participants |
Palm 1 |
200 m² |
2 m |
200 participants |
45 participants |
40 participants |
100 participants |
140 participants |
Palm pre-function |
238 m² |
2 m |
Configuration is not available for this hotel | Configuration is not available for this hotel | Configuration is not available for this hotel | Configuration is not available for this hotel |
120 participants |
Poolside |
276 m² |
|
Configuration is not available for this hotel | Configuration is not available for this hotel | Configuration is not available for this hotel | Configuration is not available for this hotel |
140 participants |
Pre function |
287 m² |
6 m |
Configuration is not available for this hotel | Configuration is not available for this hotel | Configuration is not available for this hotel | Configuration is not available for this hotel | Configuration is not available for this hotel |
Boulevard 1 & 2 |
334 m² |
4 m |
350 participants |
48 participants |
Configuration is not available for this hotel |
200 participants |
150 participants |
Boulevard 2 & 3 |
357 m² |
4 m |
380 participants |
50 participants |
Configuration is not available for this hotel |
210 participants |
170 participants |
Boulevard ballroom |
499 m² |
4 m |
550 participants |
Configuration is not available for this hotel | Configuration is not available for this hotel |
400 participants |
280 participants |
Palm ballroom |
553 m² |
2 m |
400 participants |
Configuration is not available for this hotel | Configuration is not available for this hotel |
220 participants |
300 participants |
Palm ballroom with pre-function |
843 m² |
2 m |
Configuration is not available for this hotel | Configuration is not available for this hotel | Configuration is not available for this hotel | Configuration is not available for this hotel |
470 participants |
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Unsure of the capacity needed for your event?
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Convert different units of measurement and make organising your events easier.
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This hotel is not suitable for your event?
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Our guest reviews for
Mantra on View Surfers Paradise
100% genuine reviews from our guests
Find out moreCustomer review rating 2.5/5
Claudia A. B. Families - Confirmed reviews ALL
Our book in was disgraceful! Room not ready until well after book in time! We reported problem with bathroom at 3:30pm and it was not attended to until the next day , Rooms are not “made up” till after 2;00 pm, so that meant we couldn’t rest after spending all morning out! The room service was less than poor, beds were not made properly, nothing was replenished in room, floors not cleaned and we had to stand on the balcony while room was cleaned (it was raining)! The room service took about 2 mins, we paid for breakfast at check in for both days but our voucher was dated for one day, we had to prove we had paid for two days at the restaurant! Embarrassing! At checkin we were told our parking had been paid but at check out we were told we owed for parking! Our birthday/Mothers Day-weekend with family was NOT the best ever
Dear CLAUDIA J H., Thank you for taking the time to tell us about your experience at the Mantra on View Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ritesh Sura
Customer review rating 0.5/5
Disgusted Couples - Confirmed reviews ALL
The room was overlooking a day and nightclub. The music was excessive. The bathroom had black mould throughout, the carpet smelt like human urine near the corner of the refrigerator, the bed also smelt like old urine, chips, dirty throughout. Back packers is cleaner and better maintained.
Dear Claire Y., Thank you for taking the time to tell us about your experience at the Mantra on View. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Accor, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
Customer review rating 4.5/5
Regina Couples - Confirmed reviews ALL
Check in is easy - room is clean and the location is superb.
Dear Regina, Thank you for your 5 Star Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return. Regards Ritesh Sura
Customer review rating 3.0/5
Chris B. Families - Confirmed reviews ALL
Overall ok, however was not happy to have a $200 bond charge to my room when almost all other quality hotels I have stayed at do not do this. Additionally we checked out on Sunday the 8th of May and as at 11am on Wednesday the 11th of May the credit for $200 has not come through on my credit card account. I would not recommend your hotel to friends and family due to this policy.
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! As for the security bond, we cancel it when you check out. Please allow your bank up to 10 business days to release the hold on your account. Should you have any further questions in regards to the pre-authorisation, please contact the hotel directly on (0… Sincerely,
Customer review rating 3.5/5
Anonymous Business - Confirmed reviews ALL
I was initially given the key for a room which had not at all been cleaned and it took me a few minutes to notice that as I had already put my bag and jacket etc down! This is very concerning given the current covid pandemic and I myself am a medical doctor. Expecting a room to be clean is the bare minimum anyone can ask for at present. It wasn't cheap at $340 either. I phoned reception and the manager came and inspected the room and then upgraded me to the suite. I think in future it is imperative to ensure that guests are only checked into a clean room! Thank you.
Dear Veera K., Thank you for taking the time to tell us about your experience at the Mantra on View Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ritesh Sura
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