Mantra One Sandy Bay Road Hobart 4 stars

Customer review rating 4.5/5 720 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Mantra One Sandy Bay Road Hobart
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+ 9 Services

Hotel extras

  • Located 500m from Salamanca

  • Next to St Davids Park

  • 1km from CBD

  • Self contained accommodation

  • Secured Underground Parking

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Private indoor parkingPaying
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • HOBART INTERNATIONAL AIRPORTPaying
  • Laundry
Leisure and activities
  • Babysitting on requestPaying
Business services
  • Copy/print service availablePaying
Information message

Hotel location

Mantra One Sandy Bay Road Hobart

1 Sandy Bay Road
7000
hobart
australia

Tel: +611300092872

Fax: (+61)3/62231212

Check-in from 14h00

Check out up to 10h00

  • By plane

    HOBART INTERNATIONAL AIRPORT At 18.3km / 11.37 miles - Shuttle paying

GPS :-42.886767, 147.327157

Our accommodation(s)

Mantra One Sandy Bay Road is located opposite St David's Park and just minutes walk from Salamanca Place. Our Studio Rooms, 1 and 2 Bedroom Apartments offer comfort, space and an open plan design, our bathrooms are well-appointed with quality fittings and all furnishings throughout the rooms are fresh and clean. Get creative in the kitchenette or choose from the many dining options on your door step!

Studio

  • Max. number of persons: 2
  • Area: From 48 / 517 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone
Studio

Our guest reviews for
Mantra One Sandy Bay Road Hobart

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

720 reviews

Well Located.Close to C.B.D and transport

Customer review rating 4.5/5

Dave A. Couples - 15/10/2020 Confirmed reviews ALL

Staff very helpful and friendly. Hotel cleanliness very good. Close to Restaurants.

Close to C.B.D. & well presented .

Customer review rating 4.5/5

Gordon D. Business - 13/10/2020 Confirmed reviews ALL

Quiet and comfortable easy access to lifts and car park .

Dear Gordon, Thank-you for your feedback, I appreciate you taking the time to share it with us, Pleased to read you enjoyed your stay with us, and found the room to be comfortable and quiet! Loved the personal comments about Colleen's friendly and helpful service. Ill be sure to share this with her directly. Please rest assured we have taken your feedback on-board about some of the aged furniture within our rooms. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Luck General Manager

Great service

Customer review rating 4.5/5

Rob M. Business - 12/10/2020 Confirmed reviews ALL

Excellent service. Good room.

Dear Robert, We very much appreciate your comments regarding your stay at the Mantra One Sandy Bay Road Hobart. Pleased to read you found our service to be excellent and the room comfortable and clean. Please rest assured we have taken your feedback on-board regarding the WIFI internet and kitchen facilities. We are working on improving both of these services currently with our owners. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Luck General Manager

great stay

Customer review rating 4.5/5

Peter D. Couples - 09/10/2020 Confirmed reviews ALL

arrived late no problem with getting key room was great staff very good had a great stay thanks will stay next time

Dear Peter, Thank-you for sharing such a positive and supportive survey! It’s always special when our guests leave with a lasting impression of the hotel. I was delighted to share your feedback with our team today, which was very encouraging! Pleased to read you found our late arrival process to be seemless too. Peter, I was wondering if you would be so kind to pass on this positive feedback onto our Trip Advisor Page. www.tripadvisor.com.au This would mean the world to us, and assist further travellers with making accommodation choices in Hobart. Thank-you for your assistance and I look forward to hearing from you shortly, Warm Regards Thomas Luck General Manager

Comfortable

Customer review rating 4.5/5

Mick Business - 08/10/2020 Confirmed reviews ALL

Was in Hobart for a business trip and asked my company to book us into this hotel as I am a Accor member and was looking at increasing my points - the stay was comfortable and staff friendly however was disappointed to learn that as my company booked through a third party I was not entitled to approximately 3 weeks of points - nevertheless I would recommend this hotel as it is well situated with friendly staff -

Dear Michael, Thank-you for your feedback, I appreciate you taking the time to share you feedback with us! I apologise your recent stay was not applicable for ALL points or status credits! If possible, See if your company can book future stays direct - that way you can be rewarded further. :) Glad to read you enjoyed your stay with us and found the room to be comfortable and quiet. Please rest assured i have passed on your feedback regarding the WIFI internet to our ISP to investigate further. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Luck General Manager

Lovely maintenance

Customer review rating 4.5/5

B Friends - 05/10/2020 Confirmed reviews ALL

The hotel and rooms were well maintained, service was good and the location of the hotel itself was extremely central and ideal.

Dear Bonnie, Thank-you for sharing such a positive and supportive survey! It’s always special when our guests leave with a lasting impression of the hotel. I was delighted to share your feedback with our team today, especially to Colleen - our receptionist! which was very encouraging! Bonnie, I was wondering if you would be so kind to pass on this positive feedback onto our Trip Advisor Page. www.tripadvisor.com.au This would mean the world to us, and assist further travellers with making accommodation choices in Hobart. Thank-you for your assistance and I look forward to hearing from you shortly, Warm Regards Thomas Luck General Manager
Customer review rating 4.5/5

Jen D. Couples - 02/10/2020 Confirmed reviews ALL

Accomodating reception staff .

Dear Jen, We very much appreciate your comments regarding your stay at the Mantra One Sandy Bay Road Hobart. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Luck General Manager

The only well priced, well placed accommodation next to Salamanca

Customer review rating 4.5/5

Graham Couples - 29/09/2020 Confirmed reviews ALL

Weekend getaway to take in the markets and absorb the vibe of Salamanca and experience some of the exceptional eateries within easy walking distance of above standard accommodation.

Dear Graham, First of all, id like to say - Welcome back! Its always a pleasure having return guests at the property. Thank-you for sharing such a positive and supportive survey! Glad you thoroughly enjoyed your weekend getaway in Hobart. We certainly are blessed to be located right next to St Davids park and Salamanca eateries. I was delighted to share your feedback with our team today, which was very encouraging! Graham, I was wondering if you would be so kind to pass on this positive feedback onto our Trip Advisor Page. www.tripadvisor.com.au This would mean the world to us, and assist further travellers with making accommodation choices in Hobart. Thank-you for your assistance and I look forward to hearing from you shortly, Warm Regards Thomas Luck General Manager

Exceptional Service

Customer review rating 4.5/5

Carol Couples - 22/09/2020 Confirmed reviews ALL

The accommodation was perfectly placed for us being close to Constitution Dock ... the room was very spacious, although needing a bit of TLC, however the service provided by Colleen at reception was way beyond what we expected. We were able to park undercover, a huge bonus. In these COVID times we were made to feel very special....thank you.

Dear Carol, We very much appreciate your comments regarding your stay at the Mantra One Sandy Bay Road Hobart. I appreciate you identifying the great service delivered from our Assistant Manager, Colleen. I will be sure to share this feedback with her directly! I would love to hear about what improvements could be made to our rooms, as you mentioned they needed a little TLC. This sort of feedback helps us change and grow for the better! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. I look forward to hearing from you shortly. Sincerely, Thomas Luck General Manager

Excellent space and location

Customer review rating 4.5/5

Laura Business - 21/09/2020 Confirmed reviews ALL

I loved my stay - it was great to have such a roomy apartment and to be able to walk everywhere in the city centre.

Dear Laura, We very much appreciate your comments regarding your stay at the Mantra One Sandy Bay Road Hobart. I apologise I was unable to meet with you and your team sooner to assist with your arrival experience. Although I am glad I was able to assist in some way, to get everyone setup and up into their rooms. Pleased to read you and your team loved the rooms - and found them to be comfortable, spacious and clean! It is always a pleasure to receive positive feedback. I will be sure to share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Luck General Manger

Well located, apartment was large but in need of general maintenance repairs

Customer review rating 4.5/5

Anonymous Couples - 21/09/2020 Confirmed reviews ALL

Bathroom was tired with cabinet door off hinge and shower missing grout. Air condition could not be lowered, unsure if remote worked. This required us to turn off the unit off. Indulgence package for Accor did not include what was listed on booking.

Dear Kathleen, Thank you for taking the time to tell us about your experience at the Mantra One Sandy Bay Road Hobart. I am sorry that your experience did not meet your expectations. It appears our team, included the complimentary benefits for your Accor Silver status membership only, and oversighted the experience Tasmania package booked. Id be more than happy to post out a a couple packs of fudge to your address if you are ok with that? Just let me know which address would best suit. I apologise for the maintenance issues within the bathroom. I attended to the room today and repaired the grout in the shower, and cupboard hinge. I hope this didnt completely disrupt stay, as i would of happily repaired during your visit. The rooms were refurbished only a couple of years ago, but the bathrooms were not completed. This is something we will focus on in the coming years. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thomas Luck General Manager

comfortable stay and great location

Customer review rating 4.5/5

Rodrigo Business - 21/09/2020 Confirmed reviews ALL

The bed and the room are really comfortable, plenty of space, well distributed and clean. the room temperature exactly what you need for a good rest and Salamanca is just few steps away.

Dear Rodrigo, Thank-you for sharing such a positive and supportive survey! It’s always special when our guests leave with a lasting impression of the hotel. I was the one who actually let you in after-hours! Glad i was able to make a positive contribution to your stay. Rodrigo, I was wondering if you would be so kind to pass on this positive feedback onto our Trip Advisor Page. www.tripadvisor.com.au This would mean the world to us, and assist further travellers with making accommodation choices in Hobart. Thank-you for your assistance and I look forward to hearing from you shortly, Warm Regards Thomas Luck General Manager

Great Location and lovely staff

Customer review rating 4.5/5

Geraldine D. Couples - 20/09/2020 Confirmed reviews ALL

We stayed for our 39th wedding anniversary and Colleen the receptionist made us feel so so welcome and special adding personal touches such as a beautiful card and chocolates. Please thank her for us. Could not have had a better weekend! Thank you

Dear Geraldine, Thank-you for sharing such a positive and supportive survey! Congratulations on reaching your 39th Wedding Anniversary Milestone! So glad we could help you celebrate! It’s always special when our guests leave with a lasting impression of the hotel. I was delighted to share your feedback with our team today, especially to Colleen. Which was very encouraging! Geraldine, I was wondering if you would be so kind to pass on this positive feedback onto our Trip Advisor Page. www.tripadvisor.com.au This would mean the world to us, and assist further travellers with making accommodation choices in Hobart. Thank-you for your assistance and I look forward to hearing from you shortly, Warm Regards Thomas Luck General Manager

Well Located, Comfortable and Clean,

Customer review rating 4.5/5

Rebecca Families - 15/09/2020 Confirmed reviews ALL

Well located to City Centre, Salamanca Place and Battery Point. Well appointed, clean, spacious apartment. Telephone and Reception service excellent. Limited parking, booking essential.

Dear Rebecca, We very much appreciate your comments regarding your stay at the Mantra One Sandy Bay Road Hobart. I'm glad I was personally able to make a positive impact on your stay - during your arrival experience! Pleased to read you found our rooms to be comfortable, spacious and clean also! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Luck General Manager

Convenient location.

Customer review rating 4.5/5

Brian Business - 10/09/2020 Confirmed reviews ALL

The room and its cleanliness were of a high standard. The improvised check-in procedure (at 6pm) was cumbersome and not timely. It was OK this time but had it been raining it would have been very difficult. I did not request and did not use the in-house parking but was charged for this.

Dear Brian, We very much appreciate your comments regarding your stay at the Mantra One Sandy Bay Road Hobart. I apologise for the mixup with your final invoice, it appears there were notes on your booking stating 'parking was requested by the guest', but obviously this was in error. I hope the refund came back to you swiftly after. I understand our after-hours check-in process can be a little slower than a normal check-in and for that I apologise. We hope to be operating at our normal hours of 8am to 8pm by the end of the year - once borders re-open. Glad to read you enjoyed all other aspects of your stay with us and found the room to be clean and comfortable. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Luck General Manager

good stay

Customer review rating 4.5/5

Stefan Business - 03/09/2020 Confirmed reviews ALL

Most comfortable beds away from home

Dear Stefan, We very much appreciate your comments regarding your stay at the Mantra One Sandy Bay Road Hobart. It is always a pleasure to receive positive feedback, especially from our regular guests- such as yourself. Glad you love our accommodation and comfortable beds! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Luck General Manager

Well located and spacious but a bit tired in appearance and furnishings

Customer review rating 4.5/5

Pete Couples - 30/08/2020 Confirmed reviews ALL

As above however didn't like that the lift lobby was open to the car park making it feel unsafe

Dear Peter, Thank you for taking the time to tell us about your experience at the Mantra One Sandy Bay Road Hobart. I am sorry that your experience did not meet your expectations. It is interesting to read - that you found the room and hotel to be tired in appearance and its furnishings, as we recently under went a refurbishment only 18months ago. But I understand there are still areas to improve, (ie the bathrooms and kitchen area). Although, I would love to hear from you what specific areas you found that needed addressing? Please note there is a lift next to the stairs in the car park, that guests can use so they dont have to take the stairs. As we dont have a restaurant onsite or a liqour licence- our non-alcoholic welcome drinks are provided within the room. There is usually a note on the fridge advising of the welcome drink within - i sincerely apologise if this was not the case. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thomas Luck General Manager

Well located, fantastic accommodation

Customer review rating 4.5/5

Dylan J. Solo - 28/08/2020 Confirmed reviews ALL

The location and the room was absolutely fantastic and the greeting was really welcoming looking forward to staying here again

Dear Dylan, Thank-you for sharing such a positive and supportive survey! It’s always special when our guests leave with a lasting impression of the hotel. I was delighted to share your feedback with our team today, which was very encouraging! Dylan, I was wondering if you would be so kind to pass on this positive feedback onto our Trip Advisor Page. www.tripadvisor.com.au This would mean the world to us, and assist further travellers with making accommodation choices in Hobart. Thank-you for your assistance and I look forward to hearing from you shortly, Warm Regards Thomas Luck General Manager

Excellent place to stay

Customer review rating 4.5/5

Francis M. Couples - 27/08/2020 Confirmed reviews ALL

Very friendly staff, excellent rooms, tidy and clean, good location.

Dear Cyril & Francis, We very much appreciate your comments regarding your stay at the Mantra One Sandy Bay Road Hobart. It is always a pleasure to receive positive feedback. I will be sure to share your personal thanks to Colleen who assisted you on Monday night. I appreciate your feedback about our WIFI internet - and rest assured we have passed this feedback onto our ISP to monitor and ensure it is improved. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Luck General Manager

Comfortable

Customer review rating 4.5/5

Craig Business - 25/08/2020 Confirmed reviews ALL

Large spacious rooms, well equipped, comfortable and well located.

Dear Craig, We very much appreciate your comments regarding your stay at the Mantra One Sandy Bay Road Hobart. I apologise that the air conditioner within your room was exceptionally noisy. I attended this room today, and it appears the fan motor bearing has recently worn out. Please rest assured i have ordered a replacement part to be installed in the coming days. I recognise there is nothing worse than getting a poor nights sleep from noisy interruptions. Glad to read you enjoyed all other aspects of your stay with us! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Luck General Manager

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