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Mantra Hervey Bay 4 stars

Customer review rating 4.2/5 4,956 reviews

ALLSAFE approved hotel

Mantra Hervey Bay
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+ 7 Services

Hotel extras

  • ALLSAFE certified.

  • Complimentary secure parking.

  • Marina frontage offering direct access to tour operators.

  • 500m to beach access.

  • Express check-out.

Hotel location

Mantra Hervey Bay

Buccaneer Drive
4655 urangan hervey bay
australia

Tel: +611300092872

Fax: (+61)7/41978222

Check-in from 14h00

Check out up to 10h00

  • By plane

    HERVEY BAY AIRPORT At 6.8km / 4.23 miles - Shuttle paying

GPS :-25.292685, 152.909149

Hotel services

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Shuttle
  • Air conditioning
  • Wi-Fi
  • Meeting rooms
Meetings/Events
  • 4 Meeting rooms
  • Business Center
    • Business center is wheelchair accessible
Hotel Services And Equipments
  • Hotel informations
    • 156 rooms
    • 2 rooms for people with reduced mobility
    • No family room
    • No connecting room
    • 156 non-smoking rooms
    • 6 floors
  • Languages spoken at the hotel
  • Wi-Fi
    • WiFi in the communal areas
    • WiFi at the hotel Additional charge
  • Air conditioning
    • Air Conditioning
Access to property
  • Shuttle
    • HVB Additional charge
    • HERVEY BAY AIRPORT Additional charge

Your meetings and events

Cartering for up to 120 guests, for a range of conference and event styles, from boardroom-style meetings to sit-down banquet dinners. With 3 unique and specially designed event spaces to choose from, you can be confident that your event will be asuccess. You will find all that you need at the Mantra Hervey Bay, including state-of-the-art A/V equipment available, as well as notepads and paper, to off-street parking for delegates and guests.

Room descriptions and layouts

meeting rooms

From 1 to 150 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

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  • Convert different units of measurement and make organising your events easier.

  • Flipchart

  • Soundproof

  • Screen

  • Audio and video equipment

  • Lectern

  • Day light

  • Airconditioned meeting room

  • WIFI access

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

At Mantra Hervey Bay get set to relax in a range of Hotel Rooms and 1, 2 and 3 Bedroom Apartments. Each accommodation type offers air-conditioning for your comfort and boasts private balconies with spectacular marina or ocean views. Offering a long list of handy facilities including wireless internet access, kitchenette or full kitchen so you can cook up a delicious meal then dine alfresco while taking in the seaside views.

Hotel Room

  • Max. number of persons: 2
  • Area: From 30 / 323 sq ft
  • Most of the accommodation: Balcony *

Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Our guest reviews for
Mantra Hervey Bay

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

4,956 reviews

TripAdvisor Rating 4.0/5

3,227 reviews

The mantra is in a very good location and were very happy with our room,. beautiful view

Customer review rating 4.0/5

Kaye Couples - 23/10/2021 Confirmed reviews ALL

We were very happy with the location, the nearby restaurants and our room was well location.

Fantastic location, good stay

Customer review rating 4.5/5

Barbara Couples - 23/10/2021 Confirmed reviews ALL

After having to come home one day early, we were surprised to be able to have that day kept in credit for us.

Customer review rating 2.5/5

Anonymous Couples - 23/10/2021 Confirmed reviews ALL

The website photos and the age of the room did not match. The room was dated and needed a fresh coat of white paint and the furniture was dated. On top of that, a couple of two travelling, we asked for a great room, we were put above the restaurants with the buildings air con units running loudly and a view of the restaurant and roof line...really, a little thought, the place wasn't booked out.

Well located on the harbour

Customer review rating 4.0/5

Stuart L. Couples - 23/10/2021 Confirmed reviews ALL

Happy with the service ,price was good. Would have preferred not to have sauna, just a shower would have been better for us old couple. Overall was good.

good location

Customer review rating 3.0/5

Stuart H. G. Couples - 23/10/2021 Confirmed reviews ALL

Stayed for 4nights . No disabled rooms (no hand rails for toilet or shower), had to bring own shower chair, no mat for shower floor and was extremely slippery and therefore dangerous. Room 213 was directly above restaurant and therefore noisy. Bedroom area small when made up as 2 single beds. Dishwater did not clean coffee cups. Kettle did not boil water just heated it. When asked for a late checkout due to our driver not arriving till after 1P.M. told that it was O.K. till 11A.M. but after 11A.M. we would have to pay for an extra night. Staff did agreed to hold luggage until driver arrived.

Well located

Customer review rating 3.0/5

Donna-maree S. Couples - 22/10/2021 Confirmed reviews ALL

We found the staff pleasant, we have stayed here numerous times over the past years and the only problem we have found is that the lounge furniture isn't comfortable.

Dear Donna, Thank you for taking the time to tell us about your experience at the Mantra Hervey Bay. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rachel

Rundown building, smelly room

Customer review rating 0.5/5

Kriz Families - 22/10/2021 Confirmed reviews ALL

Our rooms were really run down. It seriously needs to be renovated. The room also has a funny smell. I don’t think it was worth how much we paid for it. Definitely not 4 star in my opinion. Really bad experience. Staff at the reception were also unfriendly. Not rude, but definitely not friendly.

Excellent location, restful.

Customer review rating 4.0/5

B M. Couples - 22/10/2021 Confirmed reviews ALL

We had no issues, yes the facility is dated but that was made up due location and close by facilities. Staff very helpful.

Dear Brian, We very much appreciate your comments regarding your stay at the Mantra Hervey Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rachel

Great location great amenity

Customer review rating 5.0/5

Peter H. Families - 22/10/2021 Confirmed reviews ALL

This is the second year in a row we have stayed at the Mantra. The unit renovations since last year are fantastic.

Beautiful view

Customer review rating 4.0/5

Erin E. Friends - 22/10/2021 Confirmed reviews ALL

Not a very friendly reception so we were a little put off , our room was nice with a beautiful view, bathroom was not very clean( dirty shower curtain, tiles were not very clean just generally looked not clean , but not overly dirty) bed was very comfortable.

Customer review rating 5.0/5

Grant C. Couples - 21/10/2021 Confirmed reviews ALL

Friendly and helpful staff especially Tim when I made the booking. Our room was comfortable with a well appointed kitchen. The fan in the bedroom needs to be repaired as the remote does not work properly. The hand basin in the bathroom was missing a plug. Very conveniently located close the Whale watching charters and good restaurants. Very enjoyable and we will be back next whale watching season.

Dear Grant, We very much appreciate your comments regarding your stay at the Mantra Hervey Bay. It is always a pleasure to receive positive feedback. I will share your comments with Tim. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rachel

Great view

Customer review rating 4.5/5

Anonymous Business - 21/10/2021 Confirmed reviews ALL

Good

Dear Andrew, We very much appreciate your comments regarding your stay at the Mantra Hervey Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rachel

Great stay.

Customer review rating 5.0/5

Anonymous Couples - 21/10/2021 Confirmed reviews ALL

Another beautiful 5 nights at The Mantra Hervey Bay. Great location. Clean and comfortable room with lovely view.

Dear Yasmin Thank you for your 5 Star Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return. Warm regards Rachel

Could have been better.

Customer review rating 2.0/5

Elle Couples - 21/10/2021 Confirmed reviews ALL

I was part of a wedding party. The person checking my group in was quite arrogant to me, which I shrugged off until I found out they were responsible for causing issues in some of my party's check ins the previous day - accusing one member of a party of requesting a room change when really the staff member was the one who executed it, things like that. The bride and groom had something delivered to the hotel, that was supposed to be delivered to their room for the wedding. this delivery was still at the reception when the bridal party were waiting for their limo ride. When hotel staff were questioned about it, they scurried around looking for what it could be, finding a box just behind the reception counter with a bunch of unrelated paperwork etc surrounding it. The bride and groom didn't receive this until they checked out of the hotel 2 days later. My partner and I checked into another room the day after I originally arrived. The room was decent, except the ceiling fan and light in the bedroom did not work. I personally wouldn't stay here again after this experience, or wouldn't recommend staying here for such an important event. Would be okay for 1 or 2 nights, if you can deal with unfriendly staff members you don't feel comfortable approaching after your first interaction with them. The queen beds were 2 single beds put together. This could get uncomfortable.

Dear Isabella, Thank you for taking the time to tell us about your experience at the Mantra Hervey Bay. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rachel

excellent location

Customer review rating 4.5/5

Mary B. Couples - 20/10/2021 Confirmed reviews ALL

reception staff very helpful

Dear Joan, We very much appreciate your comments regarding your stay at the Mantra Hervey Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rachel

Comfortable and well located.

Customer review rating 5.0/5

Karen G. Couples - 20/10/2021 Confirmed reviews ALL

My husband and I had a very restful 4 days away in Hervey Bay. We were going Whale Watching but there were n whales so we will be back again next year but a little earlier in the season!!!

Dear Karen Thank you for your 5 Star Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return. Warm regards Rachel

Not as advertised

Customer review rating 0.5/5

Not S. C. Couples - 20/10/2021 Confirmed reviews ALL

I booked and paid for a room with a ‘balcony overlooking the marina’. I initially was allocated a dinghy room on the first floor tucked around the side of the building away from the marina. It took me close to an hour and several phone calls to be finally given another room, which did overlook the marina. At first I was actually told there were no other rooms available, then I was told ‘just because it said on booking.com that it would overlook the marina doesn’t mean that it will.’ The room I was finally shifted to was an ‘upgrade’ and would cost an extra $5 per night ($15 total). However when I checked out the ‘upgrade’ suddenly became an extra $15 per night ($45 total). After half an hour of contesting the unfairness of this (as I never actually consented to paying the $45) I wasn’t charged any extra for the room with a balcony overlooking the marina, which was what I booked and paid for in the first place. This experience has put me off staying in hotels permanently- it will be Airbnb for us from now on. This experience also spoiled the beginning and end of our short stay in Hervey Bay. Staff: please look up the meaning of the word ‘hospitality’.

well located

Customer review rating 3.0/5

Anthony P. Couples - 20/10/2021 Confirmed reviews ALL

room ok but the shower tiles very slippery we had to got them to give us a shower mat the lounge was very dirty and did smell . we could not sit on the balcony the people next door smoked and the smoke came in our unit not good as we did not smoke so not very happy so will not use you harvey bay mantra again we will go back to the gold coast .

Nice Stay

Customer review rating 4.0/5

D&g Couples - 20/10/2021 Confirmed reviews ALL

Nice room with a lovely view

Dear Debra, We very much appreciate your comments regarding your stay at the Mantra Hervey Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rachel

Location Location

TripAdvisor rating 4.0/5

Janikins55 29/07/2021 TripAdvisor review

Great view of the marina from balcony Cafes, restaurants and club in walking distance Parking seperate from public Nice size 1 bed apartment with large bathroom and good water pressure Negative - terrible wifi service

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