Mantra Parramatta

Customer review rating 4.1/5 1,561 reviews

ALLSAFE approved hotel

Mantra Parramatta
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+ 19 Services

Hotel extras

  • Proximity to city centre

  • Proximity to train & bus terminal

  • Westfield Parramatta

  • Proximity to eating precinct

  • Cinema 600 meters

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • SYDNEYPaying
  • Reception open 24 hours a day
  • LaundryPaying
  • PorterPaying
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
  • Babysitting on requestPaying
Catering
  • BreakfastPaying
  • 1 restaurant(s)
Business services
  • 6 meeting room(s)
  • Business centre
  • Copy/print service available
Information message

Hotel location

Mantra Parramatta

Cnr Parkes St and Valentine Ave
2150 parramatta
australia

Tel: +611300092872

Fax: (+61)2/96353388

Check-in from 14h00

Check out up to 10h00

  • By plane

    SYDNEY At 28km / 17.4 miles - Shuttle paying

GPS :-33.819519, 151.006438

Your meetings and events

A purpose-built Hotel offering all the modern day conveniences for the business or leisure traveller. The property boasts a large outdoor pool and spa, gymnasium, sauna, 24-hour reception, room service, restaurant and bar, business services and parking.

Room descriptions and layouts

meeting rooms

From 1 to 230 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

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  • Convert different units of measurement and make organising your events easier.

General equipment

  • Screen

  • Flipchart

  • Audio and video equipment

  • Video camera

  • Videoconferencing

  • Office

  • Podium

  • Lectern

  • WIFI access

  • Slide projector

  • Overhead projector

  • Airconditioned meeting room

  • Video equipment

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Mantra Parramatta offers contemporary rooms, suites and apartments with everything you need. Your Parramatta hotel accommodation features stylish plush furnishings with modern facilities, for maximum comfort and relaxation. We have hotel and apartment style rooms, featuring comfortable beds, kitchenette facilities, LCD TVs with Foxtel, as well as air-conditioning. If you're a business traveller, we provide great facilities for corporate travellers, with a workspace in all rooms, and WiFi access.

Studio Room

  • Max. number of persons: 2
  • Area: From 28 / 301 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Business Studio

  • Max. number of persons: 2
  • Area: From 27 / 291 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Executive Spa Studio

  • Max. number of persons: 3
  • Area: From 38 / 409 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Comfort Suite

  • Max. number of persons: 3
  • Area: From 54 / 581 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone
Studios

Our restaurants and bars

SOCIAL HOUSE

Type of cuisine: Bistro

Mantra Parramatta is home to the contemporary and stylish Social House Dining & Bar, the perfect space for a quiet business lunch, or a romantic dinner for two, in a relaxed and friendly atmosphere.

Our guest reviews for
Mantra Parramatta

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

1,561 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,024 reviews

comfortable , and friendly

Customer review rating 4.5/5

Mark Couples - 23/02/2021 Confirmed reviews ALL

very good

Dear Mark, Thank you for your 5 Star Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return.

Decent stay

Customer review rating 3.5/5

Leah Solo - 19/02/2021 Confirmed reviews ALL

For the price it was pretty decent but paying for wifi that’s a bit extreme

Dear Guest, Thank you for your 5 Star Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return.

Comfortable stay

Customer review rating 3.5/5

Senthil K. R. Business - 18/02/2021 Confirmed reviews ALL

It was a comfortable stay but a few aspects that I noticed were 1. The wardrobe closet door was jamming in the room 2. Soaps and towels weren’t refilled per housekeeping

Dear Guest, Thank you for your 5 Star Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return.

Great location and lovely comfortable room

Customer review rating 4.5/5

Kenneth Couples - 18/02/2021 Confirmed reviews ALL

I liked: the parking, location, easy check-in, comfortable room, comfortable bed, windows that open, lovely bathroom and spa. I didn't like: no room service, closed restaurant.

Dear Kenneth, Thank you for your 5 Star Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return.

Great location and amazing rooms

Customer review rating 4.5/5

Deacan Couples - 15/02/2021 Confirmed reviews ALL

Great time and easy to access great customer help and lovely rooms

Dear Deacan, Thank you for your 5 Star Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return.

Relaxing Getaway for a night

Customer review rating 5.0/5

Benjamin J. Couples - 14/02/2021 Confirmed reviews ALL

I had no problems at all with the booking or checkin at Mantra Parramatta the staff are super friendly. We are excited to return fingers crossed the venue located at parramatta will be open for use.

Dear Guest, Thank you for your 5 Star Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return.

Lovely room. Nice location from work.

Customer review rating 4.5/5

Anonymous Business - 14/02/2021 Confirmed reviews ALL

The gym located downstairs was a great help and I loved the room. Enjoyed the overall experience, thank you.

Dear Guest, Thank you for your 5 Star Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return.

Good stay

Customer review rating 4.5/5

Scott Couples - 13/02/2021 Confirmed reviews ALL

Top floor this time great view

Dear Guest, Thank you for your 5 Star Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return.

Appreicate the discount for emergency workers but had to move rooms

Customer review rating 2.5/5

Eddie Business - 10/02/2021 Confirmed reviews ALL

Due to the light rail construction noise we needed to move rooms. This was organised without any issues and ended up in a 1 bedroom room but the bed was double not queen. Didnt sleep well in the end. Staff were friendly and helpful. The light rail construction is surely not a new thing and show be flagged before you are allocated a room on top of it.

Dear JAMES M., Thank you for taking the time to tell us about your experience at the Mantra Parramatta. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Extremely Disappointing

Customer review rating 2.0/5

Chantelle H. Couples - 08/02/2021 Confirmed reviews ALL

I booking directly, & had specific requests as to air conditioning, toiletries & kitchen set up, I explained to the staff member that took my booking that we are an interstate truck driving couple who would be checking in after 10pm & require everything as requested & paid for as we would be extremely tired & would just like to relax, have a nice spa & as your restaurant is currently closed we needed basic cooking facilities. The staff member who took my booking, put me on hold to double check that everything I required was available to us. Upon arrival, we were trapped in the elevator for 10minutes, we finally arrive at our room & go to make a coffee only to find, not a single pack of coffee, tea, sugar, biscuit or even milk, it's now around 11pm & we just want to relax, I call up for these things & the lovely lady brings them up in a bag, with thanks I continue to make a coffee, only to find no milk or biscuits.... I call again & wait for the milk, once that was sorted we attempted to make a basic eggs on toast meal for dinner & guess what... no toaster, no fry pan's or pot's.... so I call again & the sweet lady brings me up a pot, frying pan & a slotted spoon??? I ask her for at least an egg flip & she goes again & kindly gets one for us, finally I can make our basic dinner, only at time of serving, I find no utensils & no dinner plates, so I butter the toast with the egg flip & we eat our eggs on toast off a saucer, as by this stage it's getting into early hour's of the next morning & I'm completely over ringing up the reception & waiting for what should already be in the apartment. So by now we are absolutely exhausted, but since we paid for a spa room, we thought we'd take a spa, the spa wasn't working & no toiletries what so ever, actually there was an opened small round soap bar on the sink, so we ditch the spa, take a shower, turn the air conditioner on & jump into bed, we tossed & turned even though the bed was very comfortable, but the apartment was so hot & the air conditioner was not working at all.... When we checked out, we very nicely mentioned these things to the reception lady & she just said... awww, sorry, we'll give you a discount next time you stay here & I very politely said that, that wasn't good enough & in the end she said she'd give us free parking....., I mean really, the very few hour's that we spent in the room were a disaster & disappointment from the beginning to the end, we stay at different accommodation around Sydney every Friday night, as that is our only night off from work all week & have been doing so for more year's than I can count & never have a had such an experience & to top it all off, we got stuck in the lifts again on departure & after having to ring the alarm bell several time's, the receptionist came & let us out of the lift. When I booked the lady assured me that the facilities would be suitable to my requirements & also told me that there were issues with no air conditioning in the room's, but rang through & confirmed with the hotel, that our required room, would have air conditioning & everything we required.... I was told that our room had a brand new air con & was freshly renovated & would be perfect for us, well that was grossly wrong in every which was..

Dear Chantelle H., Thank you for taking the time to tell us about your experience at the Mantra Parramatta. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I can understand how frustrating it is when you are promised something and then not delivered. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Good stay

Customer review rating 5.0/5

Helen F. Friends - 06/02/2021 Confirmed reviews ALL

Loved it

Dear Helen, Thank you for your 5 Star Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return.

Good location

Customer review rating 3.5/5

Anonymous Business - 05/02/2021 Confirmed reviews ALL

Clean room but furnishings looking very tired

Dear Guest, Thank you for your 5 Star Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return.

Close to station and Westfield.

Customer review rating 4.5/5

Marilyn H. Families - 04/02/2021 Confirmed reviews ALL

Our stay was ok except for the leaking toilet which left the bathroom floor wet all the time and our feet wet every time we used the bathroom.

Dear Marilyn, Thank you for your 5 Star Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return.

Convenient place to stay

Customer review rating 3.5/5

Anap Solo - 02/02/2021 Confirmed reviews ALL

The staff are friendly and accommodating. They will cater to your request fast. It's a convenient place to stay if you are just staying with no cooking although there is a 2-burner in the kitchen but cookware and utensils are missing. Guess you can request for it from the reception as I requested for a toaster and it was sent to my room. It is clean too. It would be nice if a sponge for dishwashing and a lotion is available. Just tried to stay here to compare it with another service unit I always use nearby.

Dear Anamarie, Great to read you enjoyed your stay however disappointing we did not wow you! We have taken your feedback on board and will ensure it is used to focus our efforts in the areas we can do better. Once again thank you for taking the time to review and we look forward to welcoming you back in the future. Cheers, Mantra Parramatta Team

Close to city centre

Customer review rating 3.5/5

Trace Solo - 01/02/2021 Confirmed reviews ALL

One night stay. Problems with flat batteries key and remote. Shower leaks all over floor. No USB ports.

Dear Tracey, Great to read you enjoyed your stay however disappointing we did not wow you! We have taken your feedback on board and will ensure it is used to focus our efforts in the areas we can do better. Once again thank you for taking the time to review and we look forward to welcoming you back in the future. Cheers, Mantra Parramatta Team

Central location to my work in western sydney - parramatta was disappointing.

Customer review rating 3.0/5

Anonymous Business - 31/01/2021 Confirmed reviews ALL

I had no contact with staff beyond check in and check out - 3 days.

Dear David F., Thank you for taking the time to tell us about your experience at the Mantra Parramatta. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mantra Parramatta Team

Very comfortable one night stay

Customer review rating 5.0/5

Sally-ann G. Couples - 30/01/2021 Confirmed reviews ALL

It was a very hot day, air conditioning worked wonderfully well. We were fortunate to be upgraded to a very spacious room. Everything was very clean and car parking was a reasonable price. The staff were very efficient and friendly.

Dear Thank you for your 5 Star Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return. Mantra Parramatta Team

It was fine

Customer review rating 2.5/5

Dissatisfied Couples - 29/01/2021 Confirmed reviews ALL

Staff were friendly and room was clean, however the queen bed was actually 2 singles put together, the freezer didn't freeze anything and they expect guests to pay to use the wifi. Wouldn't stay there again.

Dear Stephen, Great to read you enjoyed your stay however disappointing we did not wow you! We have taken your feedback on board and will ensure it is used to focus our efforts in the areas we can do better. Once again thank you for taking the time to review and we look forward to welcoming you back in the future. Cheers, Mantra Parramatta Team

Well located, transport and shops in doorstep,

Customer review rating 5.0/5

Boris Business - 26/01/2021 Confirmed reviews ALL

My favourite hotel in Parramatta. Convenient, clean, friendly staff

Dear Thank you for your 5 Star Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return. Mantra Parramatta Team

Feeling rundown

Customer review rating 2.5/5

Juli Couples - 26/01/2021 Confirmed reviews ALL

The pillows were old and lumpy and the mattress needed replacing. I ended up with a bad back ache because of it. Since our last stay, the toiletries have been scaled back significantly and the WiFi is now charged. This is typical Accor.

Dear Julie S., Thank you for taking the time to tell us about your experience at the Mantra Parramatta. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

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