Mantra Parramatta

Customer review rating 4.1/5 1,404 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Mantra Parramatta
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+ 19 Services

Hotel extras

  • Proximity to city centre

  • Proximity to train & bus terminal

  • Westfield Parramatta

  • Proximity to eating precinct

  • Cinema 600 meters

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • SYDNEYPaying
  • Reception open 24 hours a day
  • LaundryPaying
  • PorterPaying
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
  • Babysitting on requestPaying
Catering
  • BreakfastPaying
  • 1 restaurant(s)
Business services
  • 6 meeting room(s)
  • Business centre
  • Copy/print service available
Information message

Hotel location

Mantra Parramatta

Cnr Parkes St and Valentine Ave
2150
parramatta
australia

Tel: +611300092872

Fax: (+61)2/96353388

Check-in from 14h00

Check out up to 10h00

  • By plane

    SYDNEY At 28km / 17.4 miles - Shuttle paying

GPS :-33.819519, 151.006438

Your meetings and events

A purpose-built Hotel offering all the modern day conveniences for the business or leisure traveller. The property boasts a large outdoor pool and spa, gymnasium, sauna, 24-hour reception, room service, restaurant and bar, business services and parking.

meeting rooms

From 1 to 230 

attendees

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General equipment

  • Screen

  • Flipchart

  • Audio and video equipment

  • Video camera

  • Videoconferencing

  • Office

  • Podium

  • Lectern

  • WIFI access

  • Slide projector

  • Overhead projector

  • Airconditioned meeting room

  • Video equipment

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Mantra Parramatta offers contemporary rooms, suites and apartments with everything you need. Your Parramatta hotel accommodation features stylish plush furnishings with modern facilities, for maximum comfort and relaxation. We have hotel and apartment style rooms, featuring comfortable beds, kitchenette facilities, LCD TVs with Foxtel, as well as air-conditioning. If you're a business traveller, we provide great facilities for corporate travellers, with a workspace in all rooms, and WiFi access.

Studio Room

  • Max. number of persons: 2
  • Area: From 28 / 301 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Business Studio

  • Max. number of persons: 2
  • Area: From 27 / 291 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Executive Spa Studio

  • Max. number of persons: 3
  • Area: From 38 / 409 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Comfort Suite

  • Max. number of persons: 3
  • Area: From 54 / 581 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone
Studios

Our restaurants and bars

SOCIAL HOUSE

Type of cuisine: Bistro

Mantra Parramatta is home to the contemporary and stylish Social House Dining & Bar, the perfect space for a quiet business lunch, or a romantic dinner for two, in a relaxed and friendly atmosphere.

Our guest reviews for
Mantra Parramatta

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

1,404 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,015 reviews

Nice room

Customer review rating 4.1/5

Nick Business - 25/09/2020 Confirmed reviews ALL

Disappointed there was no tea and coffee or milk items in the room. After checking in late at night I felt like a cup of tea and could not do so

Well located

Customer review rating 4.1/5

Anonymous Friends - 21/09/2020 Confirmed reviews ALL

it was good easy access to shops

Dirty room with little to offer

Customer review rating 4.1/5

Scott Couples - 20/09/2020 Confirmed reviews ALL

Have stayed twice. Much more satisfied the first time. The second time the bathroom was dirty, there was no sense of care by hotel employees

Only short drive to where i had to go.

Customer review rating 4.1/5

Anonymous Business - 19/09/2020 Confirmed reviews ALL

Neat and tidy. was disappointed they there was no tea, coffee. Not sure if that was because of covid.

Customer review rating 4.1/5

Scott U. Business - 11/09/2020 Confirmed reviews ALL

Business trip facilities clearly impacted by COVID

Great location

Customer review rating 4.1/5

Katuchia Solo - 08/09/2020 Confirmed reviews ALL

Comfortable, quiet room. Loved having the spa bath to relax in.

Perfect night.

Customer review rating 4.1/5

Taylor V. Couples - 07/09/2020 Confirmed reviews ALL

Our stay at the Mantra was perfect for what we were looking for and the perfect distance couldn’t of been more amazing. Looking forward to coming back again and try the 24 hour room service when the restrictions lift. Thankyou so much to your staff and team for coordinating our perfect stay.

Good service!

Customer review rating 4.1/5

Tipene H. Couples - 06/09/2020 Confirmed reviews ALL

Good service with the check in, nice comfy hotel rooms, and always clean and tidy :)

Well located, close to shops transport and restaurants.

Customer review rating 4.1/5

Una Friends - 25/08/2020 Confirmed reviews ALL

Stayed at the Mantra Parramatta for a girls night in with my daughter and a girl friend. The apartment hotel is conveniently located close to many good restaurants that deliver. Was disappointed that the rooms have not been updated since I last stayed there 3 years ago when it was looking a bit tired. It was cold so we needed to use the aircon to warm the apartment, however could not leave it on for long as it sounded like a jumbo jet coming in to land. I think the cleaners forgot to clean the toilet as there was not seal on the seat. There are broken tiles and the cupboard doors are water damaged. In saying that is was basically clean and the shower was hot and strong. Lighting in the kitchenette was very poor, no dishwasher. The staff member on check in was very friendly and professional. The staff member on check on Sunday could not tell me where the closest cafe was, suggested a coffee chain at the major shopping centre. There is an excellent cafe rated 4 out of 5 on tripadvisor in the next street over ( Lil Miss Collins Cafe ) Australians love their coffee and this is something the staff should know. Overall my stay was OK.

Clean and quiet

Customer review rating 4.1/5

Eva E. Couples - 23/08/2020 Confirmed reviews ALL

It was easy to book for a last minute getaway. Loved the spa bath

Rude Front-Office staff;Prompt House-Keeping Staff;Neat Rooms.

Customer review rating 4.1/5

Vineeth V. Business - 20/08/2020 Confirmed reviews ALL

Likes: Close to Railway station. Prompt House-Keeping Staff. Neat Rooms. Dislike: Front Office / Reception staffs can be a little more courteous ( Not all of them) Treat guests which a smile not with your attitude.

Well located, great stay

Customer review rating 4.1/5

Kerry A. Families - 14/08/2020 Confirmed reviews ALL

Got called to Sydney for a medical emergency with a family member. Had 10 night stay at the Mantra Parramatta which was only a short drive to Westmead Hospital. Most wonderful caring staff always pleasant to deal with. The location was spot on with shopping facilities within walking distance. Lovely and clean and room was serviced regularly. Very quite at night which allowed up a good nights sleep.

Nice stay, well located

Customer review rating 4.1/5

Shosh Couples - 13/08/2020 Confirmed reviews ALL

The staff were really nice and easy to talk to. The hotel was nice not too fancy but defs on the nicer side. The bathroom was HUGE and really pretty my favourite bathroom I've had in a hotel room to date. I wish we had bath mats because the tiles were pretty sketchy when wet. It was right next to the shopping centre and train station so that was good. The bed wasn't the best the pillows were way too hard i used a puffy jacket i bought with me to get some sleep. The "king" bed was two singles pushed together and you could tell. We would definitely stay again even with the bed issues but they could just be things to consider for the hotel in the future. We loved our stay.

Horrible, dirty no tea n coffee facilites, paid for breakfeast in room got none

Customer review rating 4.1/5

Jennifer S. Couples - 10/08/2020 Confirmed reviews ALL

Got stuck in a lift i suffor from anxity /costrofobic.. Ask for balcony got confirmation then lady was ganna charge me for balcony. Room and carpets threw out hotel descusting dirty have photos, paid for in room breakfeast got none, no tea n coffee facilitys yet i stayed in 2 star n provided. Couldnt use any of hotel facilitys bar,pool,sauna. Most horrible exsperince in a 4 star hotel ever. No room service.

No communication

Customer review rating 4.1/5

Lishan Families - 09/08/2020 Confirmed reviews ALL

Due to the pandemic I have two totally different experiences in relation to the hotel bookings. I’ve booked Marriot and Mantra early this year. However due to the lockdown, pandemic, work and family I’ve completed losing the track about some arrangements. I received the call from Marriot to double check on the booking if going ahead or not. We reached agreement to reschedule till late this year. However I have received nothing from Mantra. And obviously I missed out the trip due to the lockdown. Unfortunately I’m not impressed. I did ring after to see if this can be rearranged but I’ve been advised too late to reschedule.

Close to shops and public transport.

Customer review rating 4.1/5

Anonymous Couples - 06/08/2020 Confirmed reviews ALL

Room was nice but not happy with foxtel as there was only 4 channels available and 3 were sports and not everyone is a sports fan more channels should be available.

Well located

Customer review rating 4.1/5

Kylee C. Business - 05/08/2020 Confirmed reviews ALL

During these times of COVID it was fine. Maybe get staff to dust the rooms ie bathroom was a bit dusty

Great staff

Customer review rating 4.1/5

Hellal Couples - 04/08/2020 Confirmed reviews ALL

Celebrating my wife’s birthday, we had a ball

Convenient

Customer review rating 4.1/5

Barry C. Business - 03/08/2020 Confirmed reviews ALL

I was very disappointed that your restaurant was closed having to go outside to pick up dinner and one would have thought you could have supplied Continental breakfasts, I found this very inconvenient. If you cannot provide a level of service, one you should be informing guests and offering a delivery service for meals to minimise the inconvenience. Another thing I found on the floor level I was stay had a musty smell, like the carpet had been wet and turned into stale air. From the previous time I stayed feels that the quality has slipped. On another note, can you please confirm that my points for this stay have been added to my account.

CLose to office, clean rooms

Customer review rating 4.1/5

Anonymous Business - 31/07/2020 Confirmed reviews ALL

The staff at the Mantra were very helpful and accommodating

Our most recent 20 reviews

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