Mantra Southbank Melbourne

Mantra Southbank Melbourne

Customer review rating (ALL Rating) 4.2/5 1,078 reviews

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Hotel extras

  • Feel reassured with access to AXA medical teleconsultation free of charge

  • 50m to Arts Centre & National Gallery

  • 50m to Public Transport

  • 100m to Federation Square / CBD

  • Multi-entry onsite Carpark

ALLSAFE approved hotel

Hotel location

Mantra Southbank Melbourne

31 City Road
3006 SOUTHBANK
Australia

Telephone +61 3 8696 7222

Fax +61 3 9696 6778
  • By plane

    MELBOURNE TULLAMARINE AIRPORT At 26km / 16 miles

GPS:-37.821624, 144.966902

Hotel services

Check-in from - Check out up to

In summary
On site
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms

MEZZI BAR AND KITCHEN Non contractual photo

Mezzi Bar and Kitchen provides a comfortable and intimate location to sample the slick modern Mediterranean menu or our house made stone baked pizzas, without ever having to leave the hotel.

Your meetings and events

Catering for all style of events, Mantra Southbank Melbourne offers versatility combined with personalised service. Our three function rooms, including an executive boardroom, all boast with natural light & feature built in audio visual technologies. Experience the ease of holding a conference or event at Mantra Southbank Melbourne as we tailor a package to suit your requirements.

Room descriptions and layouts

3 

meeting rooms

From 1 to 65 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

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Our accommodation(s)

Set apart by their spacious design, our rooms are ideal for anyone travelling to Melbourne for business or leisure. Superbly styled and fully self-contained, each air-conditioned apartment features full kitchen and laundry facilities, Foxtel, free to air TV and internet access, while those on the upper floors also offer spectacular views of the city and nearby Melbourne Botanical Gardens.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,078 reviews

TripAdvisor Rating  4.0/5  2,649 reviews

Disappointing. The details described and pictures did not represent the room allocated.

TripAdvisor rating 1.0/5

Departure03180426981 Friends getaway - TripAdvisor review

The details within the booking confirmation, along with the pictures did not match or represent the room that was allocated to our group. The manager on shift was not able to help, assist or compensate in any way whatsoever. It was made clear upon booking, the facilities paid for and the special occasion.

Well located

Customer review rating 4.0/5

Mike N. Couples - Confirmed reviews ALL

Nice one bedroom units that were comfortable and we'll equipped. An easy walk to the city and river attractions. Very friendly staff and terrific top floor pool and gym.

Dear Simon We very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma

Location perfect

Customer review rating 4.5/5

Mark Couples - Confirmed reviews ALL

Stayed for an event in Metropolis .. location and experience was great.

Dear Mark, Thank you so much for your amazing review! We have loved having you stay with us and we hope you can stay with us again in the future Warm regards Emma

We’ll located but in need of repair

Customer review rating 3.0/5

Maxdaddy J. Families - Confirmed reviews ALL

Friendly and helpful staff. The rooms, however, are in need of repair. The carpet was laid poorly and buckled. The toilet paper roll holder was Jerry-rigged and looked like something created from leftover Ikea parts. The hair conditioner supplied was watery. I think the house cleaning staff literally put water in a half filled container and provided that for use. We were visited regularly by tiny ants at the dining table. Daily housekeeping was not offered. Coffee at breakfast was horrid (but the rest of the breakfast was pretty good). The hotel could be really nice if it was managed better. The pool on the 18th Floor is very nice. Despite my complaints it was adequate for our needs and did not detract from our enjoyment of Melbourne.

Dear Linh M., Thank you for taking the time to tell us about your experience at the Mantra Southbank Melbourne. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emma

Well located

Customer review rating 5.0/5

Kerrie Friends - Confirmed reviews ALL

Very friendly and helpful staff

Dear Kerrie, Thank you so much for your amazing review! We have loved having you stay with us and we hope you can stay with us again in the future Warm regards Emma

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Other web-users rate our hotel

  • 500 reviews 9.3/10 Location
  • 811 reviews 7/10 Room
  • 637 reviews 8.5/10 Service
  • 5 reviews 0/10 WiFi
  • 292 reviews 5.4/10 Cleanliness
  • 140 reviews 8.7/10 Pool
  • 113 reviews 5.8/10 Value
  • 97 reviews 6.9/10 Breakfast

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