Information message

Peppers Beach Club Port Douglas 5 stars

Customer review rating (ALL Rating) 4.4/5 1,876 reviews

ALLSAFE approved hotel

Peppers Beach Club Port Douglas
See on a map
+ 13 Services

Hotel extras

  • ALLSAFE certified.

  • Central location and walking distance to 4 mile beach.

  • Outdoor lagoon pool with sundeck and deck chairs.

  • Easy access to restaurants, cafes, pubs and shops.

  • 24-hour reception.

Hotel location

Peppers Beach Club Port Douglas

20 22 Davidson Street
4877 port douglas
australia

Tel: +611300092876

Fax: (+61)7/40871005

Check-in from 14h00

Check out up to 10h00

  • By plane

    CAIRNS INTERNATIONAL AIRPORT At 65km / 40.39 miles

GPS :-16.487221, 145.465807

Hotel services

KOKO POOLSIDE BAR & KITCHEN Non contractual photo

Koko Poolside Bar & Kitchen prepares some of the freshest local reef and paddock produce in the tropics. This restaurant is open to the blue water and gentle breezes. Enjoy lunch on the cafe terrace or around the pool.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms
Catering services
  • One Restaurant
  • No Bar
  • Breakfast
    • Breakfast à la carte
Meetings/Events
  • One Meeting room
  • Business Center
    • Business center is wheelchair accessible
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 94 rooms
    • No room for people with reduced mobility
    • No family room
    • No connecting room
    • 86 non-smoking rooms
    • 3 floors
  • Languages spoken at the hotel
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • WiFi in the communal areas
    • WiFi at the hotel
  • Air conditioning
    • Air Conditioning
  • Porter
    • Porter
  • Concierge
    • Concierge

Your meetings and events

Peppers Beach Club has a tranquil Tropical North Queensland environment, with world-class facilities and access to some of the world's best heritage experiences nearby.

Room descriptions and layouts

meeting room

From 1 to 24 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Screen

  • Flipchart

  • Complimentary parking, Fitness centre, Child minding, Lagoon swimming pool/sundeck, Bike hire

  • Day light

  • WIFI access

  • Slide projector

  • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Elegance, calming water and lush gardens create a peaceful ambience that flows into rooms and suites with the warm tropical breezes. Peppers Beach Club offers a range of spacious accommodation choices including Spa Suites, 1, 2 and 3 Bedroom Suites. Each features a balcony with pool or garden views.

Our guest reviews for
Peppers Beach Club Port Douglas

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

1,876 reviews

Great Pool Area

Customer review rating 4.5/5

Anonymous Couples - 22/11/2021 Confirmed reviews ALL

Lovely luxurious room and great pool!!

Great location.

Customer review rating 4.5/5

Anonymous Couples - 21/11/2021 Confirmed reviews ALL

Great location. Fantastic room, and beautiful pool area.

Well located, nice pool

Customer review rating 4.0/5

Sarah Friends - 21/11/2021 Confirmed reviews ALL

We really enjoyed our time at Peppers. The food for breakfast was great. The pool was very warm which I don’t think anything can be done about, but it was really nice nonetheless. One area of improvement I would suggest is the staff in the food and pool area. The same lady was there for our 4 day stay and on every occasion it seemed like everything was such a hassle for her. She was less than welcoming every morning and when we ordered drinks in the pool area she almost sighed and rolled her eyes each time like we were an inconvenience to her. Very hard to get her attention also, which meant each time we wanted to order we had to get out of the pool and walk through the restaurant which I’m Sure other guests wouldn’t have appreciated, as the QR codes weren’t working on my phone for some reason. In 4 days not a single smile, good morning, or anything from her- she made us feel unwelcome and uncomfortable ordering anything and I believe from her badge she was actually the supervisor. One morning there was a new girl there who may have been training and she was very friendly and helpful until the supervisor snapped at her and took over our table again unfortunately. We also had a query about one of our bills which she looked at us like idiots, rolled her eyes and proceeded to very frustratingly explain to us. My friend I was with is an accountant and it still made no sense to him. We gave up asking due to her extremely rude manner. All in all we would stay again, location and pool were great. Room was also lovely as were the cleaning and front reception staff. Would have been nice to have more friendly welcoming pool staff that’s all.

Great location

Customer review rating 3.5/5

Mostyn Business - 20/11/2021 Confirmed reviews ALL

The pool was excellent for the family . Also the staff were very helpful .

Amazing location

Customer review rating 5.0/5

Kristie Friends - 19/11/2021 Confirmed reviews ALL

Had a fantastic time, great staff amazing room. Very clean. Love the pool and bar location.

Well located, freshly renovated room

Customer review rating 3.5/5

Chris Couples - 17/11/2021 Confirmed reviews ALL

Our freshly renovated one bedroom suite was very spacious, comfortable and tastefully decorated. The Resort overall lacks a bit of polish, lacks atmosphere and some staff just don’t have the required energy & zest.

Nice place

Customer review rating 3.5/5

C. Couples - 17/11/2021 Confirmed reviews ALL

Our first visit to peppers. We paid a lot extra to stay here compared to where we normally stay, wanted to experience something fancier. The place looked nice and pool was large with sand and looked inviting. Free parking. And short walk to Main Street in town, but can still seem far when super hot weather. Our room was comfortable and close distance to restaurant. Overlooking pool. We had a spa that visually looked nice but isn’t private and only held small amount of water unless you left water tap constantly running- useless really. I informed staff about spa situation and showed a photo of water level but apparently that’s normal. Hilarious. Huge spa with 8 inches of water height. Bed was made daily but sheets not changed (we were fine with this but in other high star venues this is done) and fresh towels but no extra soaps etc left unless you ask at reception. Platinum accor plus member, was asked if wanted water at check in, 2 bottles given. No room upgrade even though was a Tuesday and very quiet at the resort. Gift of mixed nuts in room. No wow factor for a member here, compared to other peppers hotels. No laundry on-site, there is one down the road snd we drove around getting cash out for change was a painful experience. Pool lovely to use. Restaurant was ok, we mainly went into town to eat though.

Extremely poor

Customer review rating 0.5/5

Belinda Couples - 17/11/2021 Confirmed reviews ALL

Power went out for hours, TV wasn't working, roof fan continually making noise rattling around. Bed uncomfortable. & WAY too much light coming in early hours for a holiday. Night staff I found rude.

Relaxing stay - loved the pool

Customer review rating 4.5/5

Maureen L. Couples - 16/11/2021 Confirmed reviews ALL

Our room was great with a veranda spa: The pool was beautiful - plenty of space, water temperature was great and having the bar close by was a bonus. The restaurant setting was disappointing. Staff were very friendly and welcoming. Room was clean and plenty of supplies.

A bit noisy

Customer review rating 3.5/5

Tony Couples - 16/11/2021 Confirmed reviews ALL

Very average

Our perfect holiday!!

Customer review rating 5.0/5

Al… Families - 15/11/2021 Confirmed reviews ALL

We loved staying at Peppers and had the best honeymoon thanks to the amazing staff there! We felt the resort went above and beyond with little extras given to us to make our stay special. We loved the pool, it was perfect for our 2 year old son! The room was clean, lovely and spacious. We cannot wait to come back!!

Amazing location and beautiful accommodation

Customer review rating 5.0/5

Anonymous Couples - 15/11/2021 Confirmed reviews ALL

We loved it! The room was lovely the pool was amazing and the service and staff were Devine! Location was spot on to! Absolutely loved it

Well located

Customer review rating 3.5/5

Lisa O. Couples - 14/11/2021 Confirmed reviews ALL

We enjoyed the pool our room was great. Didn’t like the breakfast.

Good Stay

Customer review rating 3.5/5

Lilia S. Families - 14/11/2021 Confirmed reviews ALL

Staff member by the name of Michael Robinson who was in Front Desk as well as Pool Side F & B attendant made a difference to our stay. He was attentive, friendly and courteous. Room was average. Breakfast was unfortunately not to the standard that we are expecting and so as the other meals that we ordered.

Paradise!!

Customer review rating 5.0/5

Hayley Families - 13/11/2021 Confirmed reviews ALL

Amazing Staff! Wonderful Functional beautiful rooms. Perfect location for families.

Our most recent 20 reviews

Our other hotels nearby