Peppers Beach Club & Spa Palm Cove

Peppers Beach Club & Spa Palm Cove

Customer review rating (ALL Rating) 4.2/5 2,184 reviews

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Hotel extras

  • Feel reassured with access to AXA medical teleconsultation free of charge

  • Features three swimming pools and a swim up pool bar.

  • Walking distance to shops and restaurants.

  • Located opposite the beach.

  • Day tours to Great Barrier Reef and Daintree Rainforest.

ALLSAFE approved hotel

Hotel location

Peppers Beach Club & Spa Palm Cove

123 Williams Esplanade
4879 PALM COVE
Australia

  • By plane

    CAIRNS AIRPORT At 26km / 16.16 miles - Shuttle paying

GPS:-16.743341, 145.670696

Hotel services

Check-in from - Check out up to

In summary
On site
  • Shuttle
  • Restaurant
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

La Mesa Non contractual photo

La Mesa restaurant offers views of Palm Cove's tropical palm fringed beach. A selection of tastes and plates allows you to style a feast to suit your palate and embark on a culinary journey of the region's best produce.

Your meetings and events

Featuring natural lighting and air-conditioning, the Coral and Rainforest Room is ideal for conferences and events of up to 100 delegates. The Coral and Rainforest room leads out to a covered private courtyard, the Green Wall Terrace, perfect for breaks or breakout sessions. The room can be split into two smaller breakout rooms, Coral Room and Rainforest Room.

Room descriptions and layouts

meeting rooms

From 1 to 100 

attendees

Configuration is not available for these requirements
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Our accommodation(s)

Peppers Beach Club & Spa offers a selection of room choices including Spa Rooms, 1, 2 and 3 Bedroom Suites and Penthouses with ocean views or lagoon and tropical garden views. The 3 Bedroom Penthouse boasts a private rooftop terrace, barbeque and private pool or heated spa.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  2,184 reviews

TripAdvisor Rating  4.0/5  3,503 reviews

Perfect location , dirty rooms

TripAdvisor rating 2.0/5

465savc TripAdvisor review

Upon arriving the hotel looks amazing with a grand entrance and beautiful pool. Loved seeing the kids playing and all the pool toys made it fun for them (we dint have kids with us) . But without to looking closely the room we stayed in was very dirty. The floors need a very good clean. All bench tops were really dusty and marked with grease/scum. The edge of the dinning table had food stuck to the side. The kitchen bench had a scum built up behind the sink. The range hood needs a very good clean. As do the back of the toilet door. Not good for what we paid. Will not be returning. Also Breakfast was warm to cold each morning. Coffee was nice. Staff we encountered were pleasant

I never stay anywhere else in Palm Cove

TripAdvisor rating 5.0/5

MissNataliel Families - TripAdvisor review

Peppers never disappoints. Don’t stay anywhere else. This is my third stay but first time with my kids. My kids adored it and we will Be back. The room was lovely as was the facilities. The pools are fantastic. Swim up bar was busy - but worth waiting for. Will be back.

Great location & great resort

Customer review rating 5.0/5

Darren F. Couples - Confirmed reviews ALL

Staff extremely friendly & helpful. Great pools and facilities. Rooms clean and extremely functional. We will be back soon.

Dear Darren, Thank you for your amazing review. We look forward to welcoming you back soon. Regards, Guest Relations

Great location

Customer review rating 4.0/5

Linda Friends - Confirmed reviews ALL

Overall great accommodation, room was good, breakfast was good, only issue was service at the swim up bar was extremely slow.

Dear Linda, Thank you for your wonderful review. We are really sorry about the pool bar service. Sometimes we can get quite busy which can turn into slow service sometimes. We are working on this though. We hope to welcome you back soon. Regards, Guest Relations.

Not great

Customer review rating 2.0/5

Anonymous Couples - Confirmed reviews ALL

The room we were located was very tired and in desperate need of updating, the lighting was terrible especially in the bathroom when trying to put on makeup. the BBQ on deck was broken and sooooo dirty we wouldn't have used it. There were renovations being carried out in the room directly above us and the worked banging and moving furniture around unti 3am on the first night and 1am the second night. It was hard to get a stop by the pool as people were holding spots with their towels and not sitting there.

Dear Karry, Thank you for your review and comments. First i would like to apologise for the discomfort you have felt during your stay with us here at Peppers. This is not what we want for our guest during their stay. We are sorry. The rooms are currently going through scheduled refurbishments which we hope will give all the rooms the much needed uplift they need, but this can take some time. If you every need anything re-cleaned so you can use it please let us know as we are more than happy to help make your stay a little bit better. With the noise, we are sorry about this. If you ever have a noise issue please call reception as we have someone on 24/7 and are here to help when needed. Please do not hesitate to call us. We are currently trying to figure out a plan to stop people from reserving sun lounges so early, but this can be quite difficult with current staffing constraints. We hope you understand. We hope to welcome you back sometime in the future for a better stay. Regards, Zachary Morris Assistant Manager.

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Other web-users rate our hotel

  • 635 reviews 9.4/10 Location
  • 1,202 reviews 5.7/10 Room
  • 1,118 reviews 7.2/10 Service
  • 108 reviews 2.9/10 WiFi
  • 866 reviews 8.7/10 Pool
  • 419 reviews 5.7/10 Food
  • 412 reviews 3.9/10 Cleanliness
  • 405 reviews 5.6/10 Comfort

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