Peppers Beach Club & Spa Palm Cove

Peppers Beach Club & Spa Palm Cove

Customer review rating (ALL Rating) 4.2/5 2,158 reviews

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Hotel extras

  • To speak to a Reservations Consultant please contact 1300 987 610

  • Features three swimming pools and a swim up pool bar.

  • Walking distance to shops and restaurants.

  • Located opposite the beach.

  • Day tours to Great Barrier Reef and Daintree Rainforest.

ALLSAFE approved hotel

Hotel location

Peppers Beach Club & Spa Palm Cove

123 Williams Esplanade
4879 PALM COVE
Australia

GPS:-16.743341, 145.670696

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Shuttle
  • Restaurant
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

La Mesa Non contractual photo

La Mesa restaurant offers views of Palm Cove's tropical palm fringed beach. A selection of tastes and plates allows you to style a feast to suit your palate and embark on a culinary journey of the region's best produce.

Your meetings and events

Featuring natural lighting and air-conditioning, the Coral and Rainforest Room is ideal for conferences and events of up to 100 delegates. The Coral and Rainforest room leads out to a covered private courtyard, the Green Wall Terrace, perfect for breaks or breakout sessions. The room can be split into two smaller breakout rooms, Coral Room and Rainforest Room.

Room descriptions and layouts

meeting rooms

From 1 to 100 

attendees

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Our accommodation(s)

Peppers Beach Club & Spa offers a selection of room choices including Spa Rooms, 1, 2 and 3 Bedroom Suites and Penthouses with ocean views or lagoon and tropical garden views. The 3 Bedroom Penthouse boasts a private rooftop terrace, barbeque and private pool or heated spa.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  2,158 reviews

TripAdvisor Rating  4.0/5  3,533 reviews

well located - enjoyed stay

TripAdvisor rating 4.0/5

bobble2018 Couples - TripAdvisor review

We used the resort for a short break. Great location on the main street across from the beach. Easy access to restaurants etc and public transport. Helpful staff, good breakfast. Free parking, good security and plenty of swimming areas.

Terrible

Customer review rating 1.0/5

Emma Couples - Confirmed reviews ALL

No room service, no restraunt opened, took a $150 deposit but nothing was in room, not even water. $370 for a night...staff were rude, when we checked out we were given the incorrect car park, no help offered...the man at front desk was rude..we have stayed at Peppers quiet often, we will never be back...

Dear Peter, Thank you for taking the time to provide me with your feedback - it is valued and appreciated. I am sincerely sorry for falling short of your expectations on this recent stay. Please rest assured we are working on the areas you have highlighted in your feedback. The team and I do value your patronage and hope we can welcome you back in the future to make amends. Tropical regards, Harry Ha Acting Operations Manager

dated and dirty

Customer review rating 2.0/5

Anonymous Couples - Confirmed reviews ALL

The one bedroom suite was dated and dirty. Staff were not overly helpful. The chefs were great at making a special meal for me

Dear Crystal, Thank you for taking the time to provide me with your feedback - it is valued and appreciated. I am sincerely sorry we fell short of your expectations on this recent stay. I am happy to share we are scheduled for refurbishment early next year which will revitalise our rooms,. The team and I value your patronage and hope we can welcome you back in the future to make amends. Tropical regards, Harry Ha Acting Operations Manager

Moat perfect.

Customer review rating 4.5/5

Julian L. Solo - Confirmed reviews ALL

It was fantastic the hotel was wonderful the pools were out of thus world.

Dear Julian, Thank you for taking the time to provide me with your feedback. I am so pleased to read you enjoyed your overall experience with us in particular our amazing pools. The team and I value your patronage and we look forward to welcoming you back to our slice of paradise in the future. Tropical regards, Harry Ha Acting Operations Manager

Disappointed

Customer review rating 1.0/5

Deb Families - Confirmed reviews ALL

The so called penthouse suite we paid for was just awful. Chips and scratches in furniture, kitchen cupboard door not hung properly, sofa was older than me. Toilet not always flushing properly. It was not a penthouse, just a tired and old crappy apartment. Worst though was the air conditioning breaking in 32 degrees heat. Nobody to fix it that night which was unacceptable and then we were instructed to leave off for most of the next day. Still an issue trying to get my $200 “holding” deposit back.

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Other web-users rate our hotel

  • 599 reviews 9.4/10 Location
  • 1,168 reviews 5.4/10 Room
  • 1,051 reviews 7.3/10 Service
  • 101 reviews 3.2/10 WiFi
  • 826 reviews 8.8/10 Pool
  • 404 reviews 5.7/10 Food
  • 392 reviews 3.9/10 Cleanliness
  • 381 reviews 5.6/10 Comfort

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