Peppers Blue on Blue Resort Magnetic Island

Customer review rating 4.2/5 1,267 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Peppers Blue on Blue Resort Magnetic Island
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+ 14 Services

Hotel extras

  • Adjacent to ferry terminal

  • Lagoon Pool and Resort Pools

  • Spacious apartments

  • Walking distance to Shopping & Restaurants areas

  • Restaurant and Bar overlooking marina

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Private indoor parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • TOWNSVILLE AIRPORTPaying
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • MassagePaying
  • Babysitting on request
Catering
  • BreakfastPaying
  • 1 restaurant(s)
Business services
  • 3 meeting room(s)
  • Copy/print service availablePaying
Information message

Hotel location

Peppers Blue on Blue Resort Magnetic Island

123 Sooning Street
4819
nelly bay
australia

Tel: +611300092876

Fax: (+61)7/47582499

Check-in from 14h00

Check out up to 10h00

  • By plane

    TOWNSVILLE AIRPORT At 30km / 18 miles - Shuttle paying

GPS :-19.1590126, 146.854484

Your meetings and events

One main conference room that can be divided into 2 with natural light and modern facilities.

Room descriptions and layouts

meeting rooms

From 1 to 120 

attendees

Configuration is not available for these requirements
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  • Convert different units of measurement and make organising your events easier.

General equipment

  • Screen

  • Flipchart

  • Soundproof

  • Audio and video equipment

  • Two swimming pools, Marina front location, Room service, Bike hire, Day spa, Facsimile

  • Office

  • Lectern

  • Day light

  • WIFI access

  • Overhead projector

  • Airconditioned meeting room

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Take full advantage of the island's views and tropical elements in contemporary surrounds at Peppers Blue on Blue. The resort features a range of accommodation choices from Hotel Rooms to 3 Bedroom Apartments and 4 Bedroom Penthouses, some with private plunge pools and all with sunny balconies upon which to relax. You'll have all the conveniences of a modern resort, with an ensuite, air conditioning, full mini-bar and digital TV.

Hotel Room

  • Max. number of persons: 2
  • Area: From 40 / 431 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Hotel Superior

  • Max. number of persons: 2
  • Area: From 40 / 431 sq ft
  • Views: Harbour view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar
Rooms

Our restaurants and bars

BOARDWALK RESTAURANT AND BAR

Type of cuisine: Regional

Boardwalk Restaurant & Bar has a vibrant menu and fine wine selection. On your plate, you have the choice of fresh seafood along with a selection of other tropical delights, accompanied by fine wines and tropical cocktails.

Our guest reviews for
Peppers Blue on Blue Resort Magnetic Island

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

1,267 reviews

Customer review rating 4.2/5

A M. Couples - 15/10/2020 Confirmed reviews ALL

Please read our comments on trip adviser if you are genuinely interested in how your clients are being looked after

Handy location.

Customer review rating 4.2/5

Paul C. Couples - 14/10/2020 Confirmed reviews ALL

Enjoyable and very relaxing.

Very Good Stay

Customer review rating 4.2/5

Lyn S. Friends - 14/10/2020 Confirmed reviews ALL

We had a great time and they staff were very helpful with all our needs.

Great stay

Customer review rating 4.2/5

Kimberley Friends - 13/10/2020 Confirmed reviews ALL

Only stayed for one night. The three bedroom apartment was extremely spacious, equipped with great facilities. Room clean and staff friendly.

Well Located

Customer review rating 4.2/5

Natalie Couples - 13/10/2020 Confirmed reviews ALL

Great location and overall slightly satisfied. Did note that the blankets did not look like they had been washed. Had to chase up another remote for the movie channel but in the end found it amongst the cushions on the couch which means it wasn't properly cleaned before our stay. No Water jug in the fridge and a small tiny pint of milk issued for tea and coffee......there should have at least been 2 of them considering the charge per night. Look forward to the day the restaurant opens again. Have stayed a few time and will return regardless.

Not what I was expecting. Pretty average. Poor singage. resort.

Customer review rating 4.2/5

Anonymous Couples - 13/10/2020 Confirmed reviews ALL

I booked a studio apartment with marina views. The apartment was small in size; very similar to a standard room. There where markings on the walls and the blind cords had been ripped from the walls. I have stayed in a 3.5 star resort with better cleanliness. Gardens needed some TLC. Poor singage; we actually drove past the resort 3 times trying to find the entrance/reception.

Great stay, awesome location and stunning property

Customer review rating 4.2/5

Greg Families - 13/10/2020 Confirmed reviews ALL

We stayed for 3 nights on our way to Hamilton and what an incredible venue! The fact that we were upgraded to a 3 bedrooms apartment was a great start. The view from our room was outstanding, the pool on one side and the harbour on the other side! The place is straight off the ferry which is super convenient. Best place, we will be back next year!!!!

Very Disappointing Stay - Will not stay again in the future

Customer review rating 4.2/5

Nanette Couples - 12/10/2020 Confirmed reviews ALL

After having booked in advance and paid for my two (2) night stay, in advance, upon arrival things went downhill. 1. No early check in (which was fine), however, desk staff advised they would call if the room became available before 2pm. My partner and I returned at 1:30pm to ask, and was advised the room was ready - no phone call as promised; 2. Upon arrival was advised that the restaurant was closed. Note: when I booked I messaged with my booking a request to book dinner for two nights at the restaurant and also a request for water views. No one bothered to respond to my request upon book to advise the restaurant was closed; and that I would not have water views with my room. 3. Our room was a 'disabled access room' with an enormous bathroom designed specifically for a wheelchair - very clinical and totally open - just one large space with a showerhead from the wall. Water pressure was terrible too. It was not the kind of romantic room I envisaged from the pictures on the booking website. Light switches were lower as well so they could be accessed by a person in a wheelchair. The room had views of the Nelly Bay Car Park - again, I had requested water views and no one bothered to respond to my request. It would have been nice to have known that this would be my room. I would not have stayed at the resort. I would have booked accommodation elsewhere. 4. I expressed my disappointment to desk staff - no one cared. I simply was told that there were no other rooms. I expressed my disappointment upon checking out too - again, no one cared. I was told to email my concerns. For a two night stay, there was absolutely nothing I would rate for the money I paid for this room. I will not stay here again and I will not recommend the resort to my friends and family. I am a Townsville resident.

Very underwhelmed.

Customer review rating 4.2/5

Paula E. Couples - 12/10/2020 Confirmed reviews ALL

Overpriced. Old facilities.

Disappointed

Customer review rating 4.2/5

Callum P. Families - 11/10/2020 Confirmed reviews ALL

Was booked as a gift from family for our honeymoon. Looked nothing like the superior studio room in pictures. Was on bottom floor no balcony, shared the patio no privacy and the room was ugly to say the least. Very ordinary. When my mother complained as was very upset was offered an apartment on ground floor at additional $250 for our stay! Won’t be back and won’t reccomend. Was recommended to my mother but obviously we got the worst room? Won’t be back and won’t recommend to friends a mind family.

Nice stay vary injoyment

Customer review rating 4.2/5

Peter W. Couples - 11/10/2020 Confirmed reviews ALL

Staff where Great

Good stay

Customer review rating 4.2/5

R Couples - 10/10/2020 Confirmed reviews ALL

Beautiful place pool was good but needed a bit of a clean but not exactly dirty

Dirty room not maintained

Customer review rating 4.2/5

Anonymous Families - 09/10/2020 Confirmed reviews ALL

We usually have a good time in a clean room with all that peppers offers, the kitchen was dirty, squashed bugs in all of the blinds someone else's socks from the previous stay. The pool is usually a major factor but unfortunately there were a bunch of young kids swearing and carrying on there, with our son we couldn't sit there and listen to it.

Clean room, friendly staff. nice pool

Customer review rating 4.2/5

Anonymous Families - 08/10/2020 Confirmed reviews ALL

Everything was great. Except I can't understand why the restaurant hasn't re-opened when in NQ covid restrictions have lifted long ago, and pubs, clubs and restaurants have been allowed to open for some time.

Not good experience

Customer review rating 4.2/5

Tracey O. Couples - 08/10/2020 Confirmed reviews ALL

Very disappointing that no restaurant facilities open we had to drive somewhere to eat only place within walking was a child’s pirate restaurant. Room wasn’t serviced cleaners just didn’t do it . Very below standard asked if had music. Was offered a clock radio ???,

Nice location disappointing apartment

Customer review rating 4.2/5

Anonymous Families - 08/10/2020 Confirmed reviews ALL

I stay with you guys multiple times a year, this is the first time after our stay we've decided we will stay elsewhere. Our 3 bedroom apartment did not have air condition in one room which in North Queensland is just absolutely unforgivable I have my baby in a room that did not have a controlled temperature in North Queensland. Which then meant we had babiws in our room on the ground so no it wasn't a nice relaxing stay for us and when I booked online in no way did it mention the air conditioning. When I rang the front counter they told us it was ducter cooling, when I said it wasn't she again said no it is when I explained that there are separate air conditioners on the walls and then none in the third room she said oh well all apartments are different. Just not good enough

Great room and facilities. Disappointed the restaurant was closed.

Customer review rating 4.2/5

Anonymous Families - 08/10/2020 Confirmed reviews ALL

Good overall experience just a bit noisy as we had a room overlooking the carport.

Not worth over $700 for an apartment

Customer review rating 4.2/5

Margarita Families - 07/10/2020 Confirmed reviews ALL

Our experience was unfortunately very disappointing. Not only did we pay over $730 for a 2 night stay at an apartment we found the room to be unkept and would definitely not return. There was no air conditioning in the only bedroom of the apartment to which there was a rusty pedal stool fan in the room. The pillows on the couch in the main living area had stains on them. The carpet was observed to have not been cleaned or vacuumed. And unfortunately on the second night we found silverfish in the bed sheets. I took photos as evidence and feel extremely disappointed that we had paid a large amount of money for this poor experience. On the first day we went to order lunch at the restaurant and was greeted by a rather abrupt staff member who kept repeating they have had no food open since March and kept pushing us to buy alcohol. Unfortunately I am a breastfeeding mother with two young children and did not feel comfortable by her mannerism. Because of this we do not feel we would be able to return to Peppers.

Disappointing

Customer review rating 4.2/5

Lauren Couples - 07/10/2020 Confirmed reviews ALL

We were disappointed with our stay at Peppers Blue on Blue. Peppers used to be synonymous with quality. 1. Our greeting on arrival was "Can I help you". Not welcome to Peppers. Not is this your first visit. Just a nod of the head and an attitude of what do you want. Most certainly not welcoming whatsoever. 2. Room was not ready on arrival. 3. Room had some maintenance issues. 4. Toilet paper was not restocked on the first day 5. Our bathmat was removed on the second day and not replaced 6. Milk was not restocked until our last day. This was all in a serviced apartment. 7. But most important and biggest disappointment was that not once when we walked through the reception area where we greeted by staff. Being our first visit to the Island, you expect a person touch when booking with what is supposed to be one of the best accommodations on the island.

Great base to explore Magnetic Island from

Customer review rating 4.2/5

Ruth Families - 07/10/2020 Confirmed reviews ALL

Our apartment was light, airy and clean with great views. There were just a couple of furnishings that were looking tired.

Our most recent 20 reviews

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