Mantra Midtown Brisbane

Customer review rating 4.2/5 1,085 reviews
Mantra Midtown Brisbane
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Hotel extras

  • Located in the City Centre

  • Spacious, self-contained apartments

  • Extensive gymnasium and outdoor pool

  • Walking distance to shopping and restaurant areas

  • Modern bistro and bar with event and conference spaces

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet AccessPaying
  • ParkingPaying
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • BRISBANE INTERNATIONAL AIRPORTPaying
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
  • Boutique GourmandePaying
  • Concierge
Leisure and activities
  • Outdoor heated pool
  • Fitness centre
  • Well-being
  • Babysitting on request
Catering
  • Breakfast
Business services
  • 1 meeting room(s)
  • Copy/print service available
Information message

In accordance with recent Government directives in response to slowing the spread of COVID-19, Hotel facilities may experience temporary closures or changes to operating times and/or services provided. Please contact our reception for further details.

Hotel location

Mantra Midtown Brisbane

127 Charlotte Street
4000
brisbane
australia

Tel: +611300092872

Fax: (+61)7/31771012

Contact email

Check-in from 14h00

Check out up to 10h00

  • By plane

    BRISBANE INTERNATIONAL AIRPORT At 15km / 9.32 miles - Shuttle paying

GPS :-27.470804, 153.027722

Your meetings and events

Occupying prime position within the Brisbane CBD, the modern and stylish Mantra Midtown offers flexible living in self-contained apartments.Located in the financial and government districts, and within easy walking distance to Queen Street Mall, Mantra Midtown is an excellent choice when seeking Brisbane accommodation and conference space.

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  • Convert different units of measurement and make organising your events easier.

Our accommodations

When looking for apartments in Brisbane you will be delighted with Mantra Midtown. Guests can choose from self-contained Studios, 1 and 2 bedroom Apartments all offering fully equipped kitchen with dishwasher, the laundry facilities and the comfort throughout the apartment will ensure your stay is most relaxing. Air-conditioning, digital TV, Foxtel and digital alarm clock with iPod dock are all included to make your stay a home away from home.

Studio Room

  • Max. number of persons: 2
  • Area: From 33 m² / 355 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone
Studio

Our guest reviews for
Mantra Midtown Brisbane

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

1,085 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,846 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Well located. No privacy carpet stained not a good look.

Customer review rating 4.2/5

Steve Couples - 04/04/2020 Confirmed reviews ALL

Apartment needs updating carpet stained in lounge area not a good look. Reception were welcoming great location unfortunately no privacy if you are wanting to sit out on balcony. Out door furniture old and dirty. My suggestions put a screen up around Balcony. Have always recommended staying with Mantra maybe it’s just that apartment that needs addressing

Dear Steve, Thank you for staying with us and for sharing your review. I am glad that you found our hotel well located. We are working on floor carpet in all apartment bedrooms, so you can look forward to that in the future. I do apologise that we didn’t meet your expectations about the privacy. We do take a lot of advantage of been located in the central CBD. However, this made us surrounded by buildings. Your feedback about the balcony privacy will be address to body corporate. Hopefully an improvement can be made soon. Once again we apologise that we did not meet your expectations and hope to see you again in the future. Kind regards, Rebecca P Front Office Team Leader

Great location

Customer review rating 4.2/5

Pam Business - 31/03/2020 Confirmed reviews ALL

I was originally staying for 3 months, so 3 weeks was a little short, but I found the apartment comfortable and a clean once a weeks was perfect. I felt cared for and supported. I used the pool and the gym, which was great.

Dear Pamela, We very much appreciate your comments regarding your stay at the Mantra Midtown Brisbane. It is always a pleasure to receive positive feedback and hopefully we can accomdate you for longer, with extra teabags! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chaler Dionysius Front Office Manager

Awesome

Customer review rating 4.2/5

Ian C. Business - 29/03/2020 Confirmed reviews ALL

Staff, kirsten and Gabby are an asset to your organisation, very approachable and knowledgable within their job description. Helpful and silling to assist with their scope of ability. Thankyou ladies, you made the stay very pleasurable.

Dear Ian, Thank you for your stellar review! We are glad that you enjoyed your stay with us, and hope that you stay safe during these uncertain times. We will pass on your appreciation to the two helpful ladies at reception. This does indeed motivate not just them but our entire team. As always, let us know if there's anything we can do to improve your stays with us. We look forward to your return to Brisbane. Our best, Maina Wambugu Night team
Customer review rating 4.2/5

John Couples - 24/03/2020 Confirmed reviews ALL

On a point check in we were ‘supposedly’ upgraded, after checking in to our room we found that the door wouldn’t lock. Then we were given another room and for 3 days we complained of no hot water. We were then moved to a third room, which was ok. We were disappointed in the facilities especially cause they are from the ‘Mantra’ franchise.

Dear John, Thank you for taking the time to tell us about your experience at the Mantra Midtown Brisbane. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I was the one who took your booking over the phone and as mentioned I apologise it did not go as expected. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Chaler Dionysius Front Office Manager

Comfy Bed

Customer review rating 4.2/5

Kaz Business - 24/03/2020 Confirmed reviews ALL

Great stay on the 27th floor with super comfy beds!

Dear Karen, We very much appreciate your comments regarding your stay at the Mantra Midtown Brisbane. It is always a pleasure to receive positive feedback and to read you enjoyed our comfy beds! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chaler Dionysius Front Office Manager

Nice room, well looked after

Customer review rating 4.2/5

Charles C. Business - 21/03/2020 Confirmed reviews ALL

My initial room had a leaking toilet which is annoying from the noise and the water waste. I was relocated to an even better room and this was greatly appreciated. The room was very good quality and the ambience will be greatly improved when next door's massive construction is complete. Recommended to Sebel to eat and that was excellent.

Dear Charles, We very much appreciate your comments regarding your stay at the Mantra Midtown Brisbane. It is always a pleasure to receive feedback and it great to read that we were able to move better room after a maintenance issue. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chaler Dionysius Front Office Manager

Great location.

Customer review rating 4.2/5

Julie Solo - 20/03/2020 Confirmed reviews ALL

Great customer service from staff.

Dear Julie, We very much appreciate your comments regarding your stay at the Mantra Midtown Brisbane. It is always a pleasure to receive positive feedback. I will share your comments with our team as we all work super hard! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chaler Dionysius Front Office Manager

Girls on desk very helpful. Nice room and outlook.

Customer review rating 4.2/5

Brian Couples - 20/03/2020 Confirmed reviews ALL

Good experience. Had to cut short by a day to get back toAdelaide .Virus worries at home.Staff very helpful. Will call again one day.

Dear Brian, We very much appreciate your comments regarding your stay at the Mantra Midtown Brisbane. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience and we wish you safe travels and health. Sincerely, Chaler Dionysius Front Office Manager

excellent location

Customer review rating 4.2/5

Frank S. Families - 19/03/2020 Confirmed reviews ALL

very nice beds

Dear Frank, Thank you for your 5 Star Review! We are glad that you enjoyed your stay and our beds. We look forward to your next trip to Brisbane. Warm regards, Chaler Dionysius Front Office Manager

Friendly reception

Customer review rating 4.2/5

Anon Business - 19/03/2020 Confirmed reviews ALL

Reception was helpful when I had a problem with my booking. Although they didn’t actually have to do anything other than tell me there was availability of rooms. The room was ok, except the absence of block out curtains in the living area was a concern. With the light on in the evening I had to ensure I stayed fully dressed as people can see into the room from across the road. Even more awkward when going to bathroom at night. Your team also didn’t come to service the room. I returned from work to find everything as I had left it in the morning. Not a big drama for me, but a bit disappointing.

Dear Heiko, Thank you for taking the time to tell us about your experience at the Mantra Midtown Brisbane. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. In regards to servicing, as we are self-contained apartments servicing is only conducted weekly and we apologise this was not made more clear. We are also in the process of contacting owners in regards to the sheer blinds in loungeroom. Some apartments do have this feature and next time you stay we can try and allocate you to one of these rooms. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Chaler Dionysius Front Office Manager

Great location

Customer review rating 4.2/5

Morgan Business - 18/03/2020 Confirmed reviews ALL

Clean, comfortable bed, kitchen facilities excellent. Very happy.

Dear Morgan, We very much appreciate your comments regarding your stay at the Mantra Midtown Brisbane. It is always a pleasure to receive positive feedback in regards to many factors of your stay. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chaler Dionysius Front Office Manager

Good hotel but great staff

Customer review rating 4.2/5

Anonymous Business - 18/03/2020 Confirmed reviews ALL

Stayed at this hotel many times. Well located, clean and great staff

Dear Ian, We very much appreciate your comments regarding your stay at the Mantra Midtown Brisbane. It is always a pleasure to receive positive feedback and great to have you stay with us as always! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chaler Dionysius Front Office Manager

Well located, bad bed

Customer review rating 4.2/5

Goyo C. Couples - 17/03/2020 Confirmed reviews ALL

Service as good, location is very handy, but the bed was like sleeping in a marshmellow. We sank into the mattress and pillow. Way too soft. Apart from not sleeping well, the room was fine.

Dear Greg, Thank you for taking the time to tell us about your experience at the Mantra Midtown Brisbane. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We will contact the owner in regards to the bed and without your feedback we wouldn't know (we aren't allowed to nap in guests beds on our breaks), so we will most definitely follow up. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Chaler Dionysius Front Office Manager

Well located, given a different room then we booked and food in the fridge from a previous guest

Customer review rating 4.2/5

Darren Business - 16/03/2020 Confirmed reviews ALL

Myself and a colleague booked a 2 bedroom 2 bathroom apartment, we arrived at the hotel at 10pm exhausted after a day of travel from Melbourne. We were greeted at reception by some friendly staff and given our keys. Got to the room and found we had a 2 bedroom apartment, one bathroom. One single bed in one room and a queen in the other....not what we booked. Complained to reception said they couldn't move us until the morning. OK, nothing we could do. OK, waited until morning and spoke to reception, they have arranged everything and when we got back in the afternoon all should be good, arrived in the afternoon, got our new keys and the person on reception said your food has also been moved to your room, interesting because we had no food. Went to the room and there was a used salad and olives in the fridge!! Now either this food was in the apartment we had the night before or it was left from the previous guest, either way...GROSS!!!

Dear Darren, Thank you for taking the time to tell us about your experience at the Mantra Midtown Brisbane. We apologise for the incorrect room type allocated and for the food left over. Both issues have been addressed and been used as an example for further training and improvement. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Chaler Dionysius Front Office Manager

Well located

Customer review rating 4.2/5

Patrice R. Business - 15/03/2020 Confirmed reviews ALL

A home away from home. Staff were excellent, made sure I was happy with my room. Lovely decor in the room. Only had one thing that would be easily fixed, was the shower showing rust where the water has been sitting. It isn't a very big area so would take long to use a bit of Jif to clean it each time the shower is cleaned. It would have been nice to have room service, or even if no room service maybe some Uber pamphlets or the like. I know there were alot of shops near by.

Dear Patrice, We very much appreciate your comments regarding your stay at the Mantra Midtown Brisbane. It is always a pleasure to receive positive feedback and we will take on board your comments regarding the shower. We will reach our to our chemical supplier to provide a similar chemical. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chaler Dionysius Front Office Manager
Customer review rating 4.2/5

Anonymous Friends - 15/03/2020 Confirmed reviews ALL

Staff very friendly but room needed better noise protection or double glazing of windows

Dear Susan, Thank you for taking the time to tell us about your experience at the Mantra Midtown Brisbane. We will take your feedback on board regarding the windows and present this information to the Body Corporate for approval. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Chaler Dionysius Front Office Manager

Great night

Customer review rating 4.2/5

Anusha Couples - 14/03/2020 Confirmed reviews ALL

I had a great night. The bed was convincing

Dear Anusha, We very much appreciate your comments regarding your stay at the Mantra Midtown Brisbane. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chaler Dionysius Front Office Manager

Good location

Customer review rating 4.2/5

Angela Families - 14/03/2020 Confirmed reviews ALL

Staff at front desk were always friendly and very accommodating. Rooms were spacious and clean.

Dear Angela We very much appreciate your comments regarding your stay at the Mantra Midtown Brisbane. It is always a pleasure to receive positive feedback especially regarding staff! I have passed on your kind words and as we all work very hard, comments like this are very rewarding. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chaler Dionysius Front Office Manager

Well located, lovely staff, but...

Customer review rating 4.2/5

G T. Business - 14/03/2020 Confirmed reviews ALL

Great and very helpful staff. Provided me with plenty of extra dishwasher powder to give all glasses, cutlery, plates, pots pans etc a thorough wash. Glasses were filthy and dude cups very stained. Otherwise would stay again. Given current pandemic you'd think the general cleaning would be at obsessive level.

Dear Gerardine, We very much appreciate your comments regarding your stay at the Mantra Midtown Brisbane. It is always a pleasure to receive feedback and your concerns have been addressed with Housekeeping. We sincerely apologise for the oversight with cleaning and will take your comments on board to improve. Thank you again for sharing your experience and we look forward to welcoming you back again soon. Sincerely, Chaler Dionysius Front Office Manager

Great location and a very comfortable appartment

Customer review rating 4.2/5

Julie W. Families - 13/03/2020 Confirmed reviews ALL

Well appointed, spacious and clean appartment in great location - staff are friendly and very pleasant to deal with. Excellent value for money - would stay there again.

Dear Julie, We very much appreciate your comments regarding your stay at the Mantra Midtown Brisbane. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chaler Dionysius Front Office Manager
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