Peppers Christchurch Clearwater Resort

Peppers Christchurch Clearwater Resort

Customer review rating (ALL Rating) 4.4/5 1,017 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Feel reassured with access to AXA medical teleconsultation free of charge

  • Spacious rooms with spectacular views

  • Located on a championship golf course

  • Relaxing surroundings away from the hustle and bustle of CBD

  • Onsite Bar and Restaurant open to public

Hotel location

Peppers Christchurch Clearwater Resort

Clearwater Avenue
8053 CHRISTCHURCH
New Zealand

Telephone +64 3-360 1000

Fax +64 3-360 1001

Contact email

  • By plane

    CHRISTCHURCH INTERNATIONAL APT At 7km / 4 miles

GPS:-43.448007, 172.596564

Hotel services

Check-in from - Check out up to

In summary
On site
  • Restaurant
  • Wi-Fi
  • Bar
  • Meeting rooms

LUME RESTAURANT Non contractual photo

With majestic mountains in the distance, The Lakes Restaurant will delight you. Enjoy an afternoon sipping Waipara pinot noir over a 3 course degustation from local Canterbury produce matched with award-winning New Zealand wines.

Your meetings and events

Peppers Clearwater Resort is only 7 minutes from the Christchurch International Airport and 20 minutes from Christchurch City the Resort offers luxurious hotel rooms and suites, all with lake or fairway views. The conference facilities are second to none with four choices of room facilities catering for up to 200 delegates theatre style.

Room descriptions and layouts

5 

meeting rooms

From 1 to 200 

attendees

  • m / m²
  • ft / sq ft
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Our accommodation(s)

At Peppers Clearwater Resort we offer contemporary and comfortable boathouse design hotel rooms and 1, 2 and 3 Bedroom Suites. Each style of accommodation welcomes privacy, relaxation, and refined entertaining. Relax in your private courtyard with either a view over the perfectly manicured golf course fairway, or the crystal clear waters of the lake. Please note, Peppers Clearwater Resort does not have ground floor rooms and all rooms have stair access only.

Our guest reviews

Our guest reviews for
Peppers Christchurch Clearwater Resort

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,017 reviews

TripAdvisor Rating  4.0/5  1,092 reviews

Certificate of excellence 2022

Couldn’t stay

Customer review rating 0.5/5

Claudia G. Couples - Confirmed reviews ALL

I booked and prepaid our room however our flight to Christchurch was cancelled and we arrived the day after our booking. I called the hotel immediately and asked to move the booking to the following night and was told they couldn’t do this as we had booked through another website. I explained the website had no contact details and asked to either cancel the booking or swap to the following night through the hotel and was told no, and offered to book the same room for $80 more than we originally paid. We never got to stay there and lost our money.

Kia ora Claudia, Thank you for choosing Peppers Clearwater Resort. We are sorry that the Hotel did not meet your expectations and we will definitely take your comments on board. Unfortunately when you book and pay through an external website such as Agoda you do need to contact them directly in advance to amend your reservation in any way. Kind Regards, Kim

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

holiday

Kia ora Liz, Thank you for choosing Peppers Clearwater Resort for your accommodation during your visit to Christchurch. We hope you enjoyed your stay and we appreciate your feedback. Kind Regards, Kim

Close to airport - but not too close

Customer review rating 4.0/5

Pk Business - Confirmed reviews ALL

Great check in, lady on room service was awesome. Room had water damage on walls. Breakfast at 0700 is late for business especially if no room service.

Dear Raymond, We very much appreciate your comments regarding your stay at the Peppers Christchurch Clearwater Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Services Team

Great customer experience

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

The staff were fantastic - helpful and friendly. The food at lunchtime was not that great - chewy chicken and under cooked beef patties. Evening meal was great. Couldn't fault the location, staff and accomodation.

Dear Shirley, We very much appreciate your comments regarding your stay at the Peppers Christchurch Clearwater Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Services Team

Long Walk

Customer review rating 3.0/5

Bradley Business - Confirmed reviews ALL

Placed at the fatherliest part of the complex, felt like a 1km walk, which is good when you want the exercise but not enough lighting to see my way back in the dark. Room was very nice, would've been great if had balcony lots were vacant My eggs bene arrived cold, sent back, came back hot but the toast was a sloppy mess. Doz Oyster were great, Pork Belly was tasty but the Asia "Pickles" need more work. Fish for Lunch which was hot & crunchy but my Fries were just warm. My Chic Kebabs w/ salad arrived with one still frozen chip on top!

Kia ora Bradley, Thank you for choosing Peppers Clearwater Resort for your accommodation during your visit to Christchurch. We hope you enjoyed your stay and we appreciate your feedback. The staff are always happy to transport guests to their room and back. Kind Regards, Kim

Peaceful

Customer review rating 5.0/5

Lorraine Business - Confirmed reviews ALL

An oasis in a busy world, thankyou

Kia ora Lorraine, Thank you for choosing Peppers Clearwater Resort for your accommodation during your visit to Christchurch and it is great to hear you have enjoyed your stay. We appreciate you taking the time to submit your review and we hope to welcome you back soon. Kind Regards, Kim

Awesome location for our break away

Customer review rating 4.5/5

Donal B. Families - Confirmed reviews ALL

We have a great villa overlooking the 1st tee and 9th green. The view out into the water was brilliant and loved watching the duck and eels looking for food.

Kia ora Donal, Thank you for choosing Peppers Clearwater Resort for your accommodation during your visit to Christchurch and it is great to hear you have enjoyed your stay. We appreciate you taking the time to submit your review and we hope to welcome you back soon. Kind Regards, Kim

Great Location, Great aspect from Lakeside room

Customer review rating 4.0/5

Bill J. Couples - Confirmed reviews ALL

Location was perfect, course was in great condition. Restaurant was good enough with friendly service. Reception staff were fantastic. Beds were not as requested!!

Kia ora William, Thank you for choosing Peppers Clearwater Resort for your accommodation during your visit to Christchurch and taking the time to provide us with your comments. It is good to see you have enjoyed your stay and I will share your review with the team. Kind Regards, Kim

Great location

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Great views overlooking the lake. Tidy rooms Good service from cleaning staff.

Kia ora Shelley, Thank you for choosing Peppers Clearwater Resort for your accommodation during your visit to Christchurch and taking the time to provide us with your comments. It is good to see you have enjoyed your stay and I will share your review with the team. Kind Regards, Kim

Amazing views, great customer service, well presented suite

Customer review rating 4.5/5

Ghobrial R. Couples - Confirmed reviews ALL

We were newlyweds and loved the preparations the staff made to our suite. We loved how well presented it was and the views were simply stunning. The staff made our stay feel very special

Kia ora Ghobrial, Thank you for choosing Peppers Clearwater Resort for your accommodation during your visit to Christchurch and taking the time to provide us with your comments. It is good to see you have enjoyed your stay and I will share your review with the team. Kind Regards, Kim

One word Amazing

Customer review rating 5.0/5

Bev H. Couples - Confirmed reviews ALL

Fantastic service & overall amazing service. Stunning views

Dear Bev, We very much appreciate your comments regarding your stay at the Peppers Christchurch Clearwater Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Services Team

Extremely pleasant

Customer review rating 4.5/5

Hannah Couples - Confirmed reviews ALL

Great location, beautiful view, tranquil setting and friendly service

Kia ora Hannah, Thank you for choosing Peppers Clearwater Resort for your accommodation during your visit to Christchurch and it is great to hear you have enjoyed your stay. We appreciate you taking the time to submit your review and we hope to welcome you back soon. Kind Regards, Kim

Big room size, good view

Customer review rating 4.0/5

Nancy Families - Confirmed reviews ALL

Everything is good, except for the single bed is bit too small. Perfect if the beds are double size.

Dear Wang, We very much appreciate your comments regarding your stay at the Peppers Christchurch Clearwater Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Services Team

Close to Airport, but far enough away to have "country" feel and quietness.

Customer review rating 4.5/5

Bradley C. Business - Confirmed reviews ALL

Great service. Just wondering why my details are never stored, even though I have stayed with Peppers so many times I cannt count!?

Dear Bradley, We very much appreciate your comments regarding your stay at the Peppers Christchurch Clearwater Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will update information about your previous stays in our system, so filling out a form at check in should no longer be needed. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Services Team

Customer review rating 3.0/5

Mr C. Solo - Confirmed reviews ALL

Arrived at check in time and my room was not ready - Was offered a free drink in return . Was charged a $50 bond fee which still two weeks later has not been returned ? Room was paid in full before arrival . Also no car parks available when I arrived back later in the evening after an outing.

Kia ora, Thank you for choosing Peppers Clearwater Resort for your accommodation during your visit to Christchurch. We hope you enjoyed your stay and we appreciate your feedback. On check in we usually take a pre-authorisation on your credit card which puts a hold of $50 on your credit card. We do release that on the day you check out, it can just take time for the bank to release it at their end. Please just call the hotel directly if you still can't see this hold released. Kind Regards, Kim

Beautiful

TripAdvisor rating 5.0/5

Lolly1469 TripAdvisor review

Booked lakefront suite and wow it was beautiful. Good nights sleep and peaceful surroundings. Homemade bread in your own bread maker was a lovely touch. Breakfast and dinner at the restaurant was very good. The only reason I marked service down was because I asked for water bottles as they were missing. They never eventuated and I asked twice.

Thank you for taking the time to provide feedback on your recent stay. We are glad you enjoyed your stay with us and look forward to welcoming you back again soon with your family and friends. Kind Regards, Ven Karan Duty Manager

Peace and tranquility

TripAdvisor rating 4.0/5

Andrew S Business - TripAdvisor review

My wife and I stayed at Peppers on a recent business trip to CHCH. The room was clean and tidy - the staff very friendly and approachable and the location beautiful with the lakes, stonework and walkways. Wish we had more time to walk around the golf course... For people who love peace and tranquility - this is a lovely place to rest and rejuvenate. The reception team provided us with a lovely cheese platter which we appreciated. Also - having a nice deep bath to relax in is something we appreciate! The breakfasts were very nice too!

Kia Ora Andrew, Thank you for taking the time to write about your experience with us. We are glad to know you enjoyed every aspect of our resort including our new breakfast menu in our Lume restaurant. We are very happy we were able to assist in providing you with a memorable holiday and look forward to welcoming you back again soon. Kind Regards, Balaji Raj Duty Manager

Resort Break

TripAdvisor rating 4.0/5

Michelle S TripAdvisor review

Lovely location , so much nicer than staying a hotel Large room , super large bed and comfy View of the lake Room was well appointed Staff were very attentive Parking provided close to your room Will be back

Kia Ora, Thank you for taking the time to provide feedback on your recent stay and such kind words about our staff and facilities. We are glad you enjoyed your stay with us and look forward to welcoming you back again soon. Kind Regards, Balaji Raj Duty Manager

Peaceful retreat

TripAdvisor rating 4.0/5

Climber223528 TripAdvisor review

We only stayed one night, in a one bedroom suite - as there was three of us. It was very spacious and comfortable. The extra bed was a camp style bed so I think it would have been uncomfortable for more than one night for our 17 year old son! On the edge of the lake/golf course it was very peaceful and quiet with black swans and ducks visiting us. Some nice touches with fresh baked bread and sweets. A few little niggles ( light bulbs missing, part used shower gel, tiny sized robe with missing cord, some jets in bath not working), but no major complaints. Overall a very pleasant stay.

Kia Ora, Thank you for taking the time to provide feedback on your recent stay. Please accept my apologies that the service you were provided during your stay was inconsistent. The issues you raised have been addressed with our executive housekeeper. She is looking in to it and will avoid such reoccurence. We are glad you enjoyed our fresh homemade bread on arrival. We hope to have the opportunity to welcome you back to Peppers Clearwater again soon. Kind Regards, Balaji Raj Duty Manager

A Must Stay Place

TripAdvisor rating 5.0/5

IanRetd TripAdvisor review

Stayed here for a couple of nights at end of a tour of South Island. A great place with staff second to none, friendly, helpful and great attitude although on second night I felt the bar staff were a bit stretched. Having said that they did not lose their sense of humour at al. The same goes for Dining room staff. Top marks. Reception staff just as helpful and collected us from our room in minibus and returned us after dinner. Cannot recommend highly enough

Dear Ian, Thank you for taking the time to provide feedback on your recent stay. We thank you for choosing to stay with us while on your south Island trip and experience our hospitality. We are glad you enjoyed your stay with us and look forward to welcoming you back again soon. Kind Regards, Balaji Raj Duty Manager

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